過去3天找到最便宜的單程機票是多間航空公司（NT$8,495） 和 印度航空（NT$15,680），最低的來回機票則是多間航空公司（NT$14,761）。
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "Crew was good"
缺點： "Better entertainment of that language and country where the plane is going"
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "The crew was very polite and accommodating. The food was OK."
缺點： "The seat comfort was not so good - not much room and not soft. The WiFi did not work."
優點： "For a low fare airline, this was a comfortable, on time flight. Good entertainment selection and decent food. Crew was accommodating."
優點： "Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good"
優點： "For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered."
缺點： "It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger."
優點： "Boarding was fast and efficient. Flight was on time leaving and arriving. Meal service was efficient."
缺點： "Crew wasn't rude but wasn't overly friendly. They seemed responsive. A bit stingy on the drinks (I only had water and each time got only 1/2 to 3/4 of a cup). We pre-ordered vegetarian meals and they did supply them, but they got the orders wrong (we ordered different types of meals and only got one type). The biggest issue is the layover. China Eastern does not supply a hotel for long layovers. We applied from their website beforehand, but they canceled the hotel program. They did supply vouchers for food which was nice, but in Terminal 1 there is no resting lounge to lie down or clean up in, except for the VIP lounges which we didn't have access to."
優點： "It was cheap but I would not do it again"
缺點： "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"
缺點： "Very limited English speaking programs/movies"
缺點： "Bad food, have been throwing up, feel exhausted, unfriendly staff, not happy at all. Don’t Recommend"
優點： "I don’t like anything"
缺點： "Food,customer service,entertainment and comfort"
缺點： "The flight was delayed by 5 hours! The crew does not speak good English, the announcements were very difficult to understand. The crew was also not very polite in their mannerisms. They lacked professionalism in the way they conducted themselves. They seemed stressed and impatient."
優點： "Good food and entertainment. Fast boarding."
缺點： "Seats were too close together. I am not a large person and I was uncomfortable. The window seat was too close to the side of the plane. Lost a bit of space. Staff not as friendly as first flight, but not rude."
缺點： "They did not inform me of a close to three hour delay."
缺點： "Old plane lot of noise. Staff looked bored and not interested in working. Lazy Brits. People working hard were the expat. One is always better off with Mid East Airlines like Qatar."
缺點： "They have very cheap earphones. carry your own if you want to listen to anything or watch a movie."
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
缺點： "I was cleared from San Francisco. When tried to re-check in in Shanghai, I was stopped and told that my luggage is over weight. They wanted me $200 for the additional weight. I threw lots of stuff there, since I decided not to pay a penny. They were rude, and arrogant"
優點： "Nice crew"
缺點： "Old plane , a bit beat up"
優點： "Timely departure/arrival, comfortable flight, helpful crew"
缺點： "Food menu selection"
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
優點： "The flight was keep on delaying then cancelled!!! Why they don’t say cancelled in the first place!!!? Until now the flight from NY is still not landed in Manila!!"
缺點： "Flight cancellation! Then 11 hours of delayed!!!"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Some good new-releases in the entertainment system. The plane wasn’t crowded and the crew was very accommodating to our shuffling around to open seats. Crew was polite, but not overly friendly."
缺點： "The entertainment system had far fewer choices than most flights and the lukewarm food was pretty bad and there were no snacks. Pudong leaves a lot to be desired as well, but nothing unexpected."
優點： "we were on time and it was cheap-ish"
缺點： "customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude"
優點： "China Eastern’s business class is a significant cut below all others I have tried. Headsets are cheap, food portions small and uninteresting, crew forgot my requests. Lay flat bed was comfortable. Air fare was cheap but don’t expect luxury."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Safe flight"
缺點： "There was no beverage for me while others got it. Ran out of beer and wine. Not acceptable"
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
缺點： "I was refuses boarding with no clear reason. Was told that because flying time will be longer from toronto to shanghai ans we will miss connection. No support privided for booking ibto another partner airline.Was told weather conditions and that advise is to fly after 3 days. No compensation paid for money spent ro and from airport or for additional day stay. Tgey said you take full refund and bool in airline of your choice. Crazy, if i book on the day of flying, it would be super expensive. Then they booked on next day flight and that too confirmed which is contradictory to advisory of 3 days. Rebooked but missed critical things like veg food, wheelchair, aise seat. Rude staff at airport. Refused to give anything in written over email."
缺點： "Our flight was delayed by more than 3 hours. I knew about it because I got email messages from Kayak informing me of this delay about 4 hours before scheduled takeoff. But the airline officials did not tell anyone about the delay and the Gate kept showing the scheduled time. Even when we asked the officials, they would not say how delayed the flight was going to be, although Kayak knew about it. It was very insensitive on their part to keep passengers waiting indefinitely at the Gate when they knew all the while how delayed the flight was. I wish they would learn to be more honest with their passengers."
優點： "Crew, comfort & food were ok."
缺點： "Both legs of flights were delayed with the second one being close to 6 hours late. As a result of which we missed our connecting flight from Delhi to Kolkata. What made it worse was the lack of communication and practically no help on the part of China eastern. I had to buy a new ticket resulting in a loss of about $200. At Delhi airport the CE manager should have met with passengers who had similarly lost their connecting flights and made the necessary arrangements for them and st the expense of the airlines (instead of leaving it to the junior staff )We will not be flying China Eastern ( except for our return and hoping for a better experience).. Also poor entertainment even on the 9 hour Honolulu to Shanghai flight. No movie selection at all."
缺點： "Just horrible"
優點： "No I didn't like nothing"
缺點： "I ordered veg food but they said sorry they don't have"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "I really liked the decor of the aircraft, the crew team, the temperature and the cleanliness, the hot rolls and soft butter!"
缺點： "The food was NOT that great, but decent."
優點： "The crew was good"
缺點： "Was cramped and on flight entertainment was not a wide selection"
優點： "There was nothing to like about this flight having new born baby two people by the custom waited for over an hour to make it to the custom lady to make it even better our flight was delayed again"
缺點： "Waste of my money never ever I will take China Eastern airline I paid for business class tickets I can only imagine how was their economic class is I felt like I was sitting on hard wood floor for over 9 hours.. not to forget our flight was delayed again for over 2 hours"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
優點： "Nothing was “great”. Food was reasonably good. The staff was courteous enough."
缺點： "Delay for 2 hours after boarding, with no Air conditioning.That’s unacceptable. The entertainment system not working even after resetting by the crew. I was told many seats had the similar problem !!"
優點： "Food was good"
缺點： "No entertainment options, dirty seats, minimal space between seats in business class- expected more from a business class travel- did not meet expectations"
優點： "Crew was answering and helpful."
缺點： "Entertainment if not available should be able to switch the power off"
優點： "The seat was spacious."
缺點： "They could have provided a pillow. The entertainment choices was very poor."
缺點： "Crew was not helpful"
優點： "Tv not working,seating not comfortable"
缺點： "It would have been better if you would have told me that I need a transit visa in delhi,terrible customer service and ridiculously poor responsibility through your team of reservation that cost me to loose my 600 dollars for nothing coz they refused me to board on plane,and when I called you from airport,you never responded back to me, I am not recommending anyone to book their flight through your website"
優點： "overall safety is good"
缺點： "media is not at all working and its hard on such long flights without media especially when you are traveling with kids"
優點： "Horrible. Airhostess was not respectful towards other passengers."
缺點： "Cleanliness! Bathrooms were horrible. Absolute no maintenance."
缺點： "Face wipes was needed"
缺點： "Air India needs to be competitive and offer better services that is on par with other international airlines."
缺點： "Staff Printed wrong boarding pass @ IAD leading to issue clearing security!"
缺點： "AirIndia did not support me at all in this emergency situation of corona. very disappointing."
優點： "It was all average"
缺點： "No announcements or concern by ground staff that we were 2 hours delayed!"
優點： "5 hours delay in New Delhi"
缺點： "Shorten the delay"
優點： "Food was very good"
缺點： "Boarding and chairs"
優點： "Actually ther nothing to like except it’s a direct flight"
缺點： "The service is very very poor compared with any other competitor in each and every aspect including fare and service. They should be ashamed to charge/ sell the seats which have problems. The entertainment system wasn’t working for me for a paid seat and unfortunately they also couldn’t turn it off completely until half of my journey and finally they covered the monitors with blankets to stop the light so that we were able to sleep just for 3 hours out of 15 hour journey. Again this is for a paid seat and they proudly say it’s the same issue for atleast 40% of the seats"
優點： "I really enjoyed these seats, my only fault was there is nowhere to put anything but will know next time, the legroom was great, albeit right by the toilets it did not bother me too much, I knew when the toilets were empty and I could just get up and go.There was no real pooling around the toilet area, at least not when I was awake. Flight time 12 hours 35 mins Flying Sydney to Delhi, I found the crew member for our section most willing and helpful, few issues with the fold away screen, not staying upright and not wanting to twist and be flexible to let you out of your seat! As an International passenger I should have had a landing card but the crew member did not give me one as I was travelling onto Mumbai where on the internal/domestic flight they do not issue one so I had to complete one at Immigration...(that's another story!)"
缺點： "I feel the toilets could be serviced on a more regular basis. With 250 plus passengers and I don't know how many toilets maybe 8, they certainly need regular servicing. Towards the end of the journey they were starting to smell and became very untidy with paper being trailed around the cabin on the bottom of peoples shoes. Maybe a two line guide on the door for passengers who do not take notice of the green and red lights for vacant and engaged. I saw many people just standing there waiting outside the toilet for someone to come out before they went in. Other passengers savvy to this just jumped the queue in front of them thinking they may just be stretching their legs."
優點： "Great service"
缺點： "For the price I paid for this trip, I think it’s acceptable and I will fly them again in the future. On time flights, polite cabin crew. Don’t expect over the top services . Limited choices in in flight entertainment system. I’m not used to Indian food so can’t comment much. Didn’t quite like it."
優點： "Business Class"
優點： "All facilities are good"
缺點： "Video system is not working properly. Remain all is good."
優點： "The landing was good"
缺點： "Dirty plane, dirty blankets, entertainment system didn't work on most seats.... The crew couldn't be bothered..."
優點： "The customer service and hospitality by staff"
優點： "The fact that the plane worked and I was able to arrive in New Delhi safely."
缺點： "Awful service! The air hosts/hostesses don't care about you if you traveling economy. This was a 16 hour flight but they didn't even offer water for 6-7 hours. I used my attendant button at least 12 times and no one came to my seat. I had to hunt them down and found all of them holed up in the back of the plan gossiping and laughing. Adding to this, their entertainment systems were faulty and didn't work half of the time I was on the plane. The sound quality may have been alright but the headphones that they provided gave a really muffled sound so it was really hard to understand. I tried to use my personal headphones but the entertainment system would only allow for Air India's "special" headphones. The food was mediocre and they served their meals in spurts. Within the first two hours of the plane taking off, they served us one meal. Then there was no food or water service for at least 8 more hours. Then they gave us a meal 4 hours before we were supposed to land and then again a heavy snack an hour later. So basically, we were left to fend for ourselves for 8 hours with no food or water. I am dreading the journey back from Delhi to Chicago now."
缺點： "very poor service, no facilities during the halt"
缺點： "Flight got canceled . But passengers were not told about it . Instead they were asked to just leave the boarding area and go back to the booking counter to get new boarding passes. When the passengers reached the boarding counter, new passes were not issued. Passengers were asked to simply waiti for 3 hours to find out if flight wasn’t going to leave . After 3 hours they were asked to wait a another hour. After 5 hours passengers were informed that flight was canceled and to check back the next day for the flight. No reasons we’re pricided. Weather was clear. Staff did not know anything. They would r even associate themselves with Air India. I would not tecommmed this airline to anyone . If this is any evidence of how any airline is run, then I wouldn’t feel safe traveling in that airline."
優點： "Comfortable and without any hassles to change plane."
優點： "Nthg to like"
缺點： "Worse thana budget airline, flight delayed by an hourwith no information. No in flight entertainment. All drinks over. No pillow or blankets. Rude and inexperienced crew. Food was wraped and presented horribly."
優點： "Legroom was good in economy. Service was lovely . Food and entertainment were both excellent."
缺點： "Food was very bad"
優點： "Enough leg space compare to other carrier, Nice food and excellent staff"
缺點： "Boarding was really messed up in Patna airport"
優點： "Very pour quality amenities, horrible food quality even for Indian taste. Most of the screens don't work, seat cushions very bad shape and untidy. Air hostess are useless, no body knows where they are most of the time. Only Reason We chose air India was due to convenient timings."
缺點： "As v mentioned above"
優點： "Rang the bell for servise. Flight attendants walk past ignoring the call. After 40 mins I called one of them and ask for a cup of tea."
優點： "Very comfortable..boarding, crew, landing...everything was smooth"
缺點： "Food could have been better..were given cookies and juice."
優點： "Spacious leg room"
缺點： "everything else"
優點： "There was nothing that I really liked. Either it was okay or poor"
缺點： "1. Toilets - poorly maintained 2. Food - Bad taste and bad choice of menu 3. Poor entertainment - the screens did not function properly 4. Crew- the crew did not come to resolve the issues of poor screens 5. No Wifi 6. Overall cleanliness - poor Air India, You got lots to work on!"
缺點： "bad service by crew flight is late all the time no regrets by air india"
缺點： "dirty flight bad service as usual"
優點： "The aircraft is beautiful. Enough leg room."
優點： "There was nothing good about this trip"
缺點： "Horrible experience with delays and bad flight"
優點： "Crew was very helpful in general. I did not have any issues, but the passenger in the seat next to me had quite a lot of issues, since it was the first time she was travelling. The crew was very helpful, and in my opinion, they did everything possible to make her comfortable."
缺點： "The luggage check in process was a mess. We were directed to a particular line to complete the check in. As we were standing in the line, 4 out 6 agents closed down and went elsewhere, leaving everyone in the line to check in with remaining 2 agents there. An old couple were there as well, who moved from one counter to the next, to the next, and they were then told to come back in the line! Two of us were traveling together, and presented our tickets together, but we were given seats far away. I requested them for adjacent seats and they said that none were available. I insisted and stayed at the counter, and immediately, the agent found 2 adjacent seats, going on to show that she did not even look for it the first time. The seats have poor cushion. I needed to use multiple pillows to provide cushion for sitting and for back support. The food was average. For some reason, they make the curry extremely spicy, as a result of which many of the passengers find it difficult to eat. The inconsistency of the entertainment unit in AI flights is well known. In many flights, in many rows, it does not work, immaterial of the number of times they reset it. Fortunately for us, this time, the unit was working fine in both our seats. That was not the case during our to-journey."
缺點： "Poor service. Staff not just indifferent but mistreat passengers"
缺點： "Many seats on the plane were empty and I tried the touch screen consoles in 5-6 seats and none of them seemed to work. The plane was old and poorly maintained."
優點： "We had a great flight with Air India. The seats were comfortable and the leg space ample. Entertainment system worked fine. Food was good and crew helpful. The flight reached 10 mins before time."
缺點： "Food could have been better..They served biscuits and mango juice"
缺點： "Flight was late by 2 hours which was informed at the last moment. Flights from Jodhpur to Delhi of all other airlines operated on schedule."
優點： "- Crew lack courtesy - Aircraft Seat cushion is not there - Seats mechanical system not in good condition - USB for mobile charger of maximum seats not working - touch screen of TV screen not working - few buttons of hand held remote missing - no soap in washroom - Loss of checked in luggage at destination airport, response of team not very cooperative."
優點： "I have to admit they are predictable -- after quite a few flights with them, I always experience:"
缺點： "- their inability to run a flight on time, and - their lack of procedures accepted everywhere else in the world as to checking passengers and luggage through for connecting flights"
缺點： "Flew the AIR INDIA direct flight from SFO to Delhi with return. None of on-board services were working as expected with extended delay in services. The in-flight entertainment system did not work at all. Neither the touch mode, nor the remote controller mode. In fact, buttons had come out from the remote controller, even the button to call flight attendsnt had come out. The headset was broken. I thought atleast food will be better than other flights, but it was sub-standards. You better make plans outside of food, drinks and in-flight entertainment if you still like to take advantage of the flight being non-stop. Like have your own book, ipad, headset, these were my saviour."