優點： "Nice crew, direct flight to LAX."
缺點： "Philippines Airlines has two things it could improve on: one is the food, which is probably the worst of any airline I’ve flown on in recent years. But the thing that is most problematic is that it is not a member of any alliance. I live in Manila, but only for a year or two, so would be nice for those miles to be transferable. If PAL didn’t have the only direct flight from Manila to LAX, I would avoid the airline altogether for long international flights."
優點： "The ice cream dessert."
缺點： "No tube to the terminal due to SEA Games. Bus service provided from tarmac to temporary immigration counters."
缺點： "Crew approach, food, boarding"
優點： "crews were amazing and friendly."
缺點： "i couldn't think of anything at this time."
優點： "The crew was very helpful, provided ear plugs as needed. One passenger on our row was very demanding and the crew accommodated his request for drinks, etc. The tray for 44C was inclined, the food tray kept sliding. The crew tho had a solution, adding a magazine to prevent he slide. Food was good."
缺點： "Service of beer was always delayed, seems that certain food carts carry beer cans."
優點： "None at all."
缺點： "If they give you the seat assignment you pay for."
優點： "Time management"
缺點： "More information about the terminals"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
優點： "the airline I've heard is habitualy late. It was on this flight."
缺點： "Food was barely passable and coffee tasted like toasted wood."
缺點： "The business seat was very uncomfortable"
優點： "Crew, service, comfort, food extra superb,"
缺點： "Add games on your entertainment, as you have movies for all ages, and have music as well like country song or old favourites would be much appreciated.."
優點： "The flight crew was great"
缺點： "The ground support at the transfer desk horrible"
優點： "Always great service on pal flights"
優點： "Crew was great."
缺點： "We didn’t appreciate the delay."
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "The crew"
缺點： "Stop trying to be cute with boarding procedures. It adds more frustration as it is."
優點： "Crew was fine, FOOD HORRIBLE, NO BLANKETS NO ENTERTAINMENT SYSTEM, AND WE WERE 70 MIN LATE AGAIN"
缺點： "They are never ontime, over 100 flights in 2 yrs with them and 85 % of time they are delayed and very late, usually 45 min up to 90 min i've flown 245 flights in 3 yrs, the 2nd worst airline I have to deal with,"
優點： "Yes crew and plane were ok."
優點： "not much."
缺點： "lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show."
優點： "great new plane."
優點： "Crew and check in were very accommodating to our family with two small children."
缺點： "Food served did not have any vegetarian choices."
優點： "Stewards service."
優點： "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
缺點： "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
優點： "Birding was great. Punctual flight."
缺點： "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
優點： "No direct contact details to change flight"
缺點： "Terrible customer service"
優點： "We were finally on time for a change"
優點： "i like the movies selection , dinner meal which was sweet and sour fish ."
缺點： "They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option."
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "On time"
缺點： "I booked the more expensive route through manila to Bangkok to maximize my time there but due to the delay I spent more money and got less time for the 1 day I had in Bangkok before connecting the next day. The airline offered me nothing, not even a meal to compensate for the inconvenience. The problem was mechanical, not weather. MNL is also an uncomfortable airport for layovers. Never agai. Sign Philippine Airlines!"
優點： "The ground stewardess assisted me in boarding my flight since the boarding gate was almost close"
優點： "Great on-board service. Also, the food was very good for such a short flight."
缺點： "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
優點： "On time departure Short wait for checked luggage"
缺點： "No inflight entertainment. No inflight wifi Sparce terminal, very few food options"
優點： "Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?"
缺點： "Seats are too close together in economy for anyone over 5 foot ten inches."
優點： "Getting onboard"
缺點： "Being in a cramped seat for 4 hours and I’m 6’2” with disabilities and I can not get no accommodations from your airline"
優點： "Nice Economy ammenities-- new and responsive touch screens, small flight comfort items in a pouch, Filipino food options Attentive staff"
缺點： "Boarding in the Philippines was a litte confusing because the surrounding area was noisy and no one could hear who was supposed to board"
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
優點： "For a short trip of almost two hours going to and from Taipei, I did not expect to receive such accomodating treatment from PAL. Crews are efficient and helpful."
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
優點： "most all the touchdowns are seamless no bouncy on the tarmac. the only thing a bit un nerving is the wind blowing on landing and the rear of the plane swings from side to side"
缺點： "sometimes only sometimes, the tea is steeped in a coffee pot ug ug ug change the pot dedicate a pot for tea, perhaps a different color."
優點： "Need more leg room"
缺點： "Food, wasn't good"