Checking in Staff could not print my boarding pass for all my travel legs. We requested to print all boarding pass from the departing airport (Atlanta) and they said they can not do that. We have never experienced something like this in other flights for International travel.
I always fly Turkish Airline. I like everything in Turkish Airline. Thx Thx Thx
Crew couldn’t handle full flight specially on Istanbul to Mumbai flight, food was worst , people ordered veg were stuck with chicken. Flight crew non responsive on almost everything.
Service was great the airport is amazing the flight was very comfortable
Food option is better this time. The connecting time is very short.
缺點： "Flights are not on time with random cancellations."
缺點： "Food and service"
優點： "The crew are very nice and the service is really good."
缺點： "The seats are not so comfortable, the leg rest is just in the way and not useful for me. The PA is overused which is annoying when trying to watch a movie."
優點： "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
缺點： "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
缺點： "It was warm on plane"
缺點： "I didn’t like The flight from Istanbul to Amman they changed my seat and put me next to a baby that throw up all over and I couldn’t have one minute of peace all flight long"
優點： "Food and crew amazing..I guess Turkish airline going to be best"
優點： "The friendly people and the ease of flying alone so far away."
優點： "The crew are very friendly and in general and the flight was very nice"
缺點： "Need to have a bigger seats"
優點： "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
缺點： "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
缺點： "The seat at the back of the plane does not go down"
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
優點： "The service, the food. The staff is very friendly and helpful."
優點： "Everything you want in an overnight international flight. Enjoyed the food."
優點： "The security checks to board the plane were extensive and there was potential for the situation to be very stressful, but the personnel handled themselves very well under the pressure and stayed calm."
優點： "The food was decent and they seem to want to please."
缺點： "I always try to avoid the airline because they keep the cabins so uncomfortably hot. No matter how many clothes you take off or complain it is like a Turkish bath. It is torture."
缺點： "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"
優點： "Turkish airlines is better than all airlines I have used."
缺點： "The entertainment system could be more user friendly. Navigating the movies could be better. I'm not complaining, however. All in all, Tk is very good."
優點： "Best food ever on plane"
優點： "The service, food, convenience of a direct flight to Istanbul"
缺點： "The entertainment system in my seat did not work (they offered to change my seat but I declined). Also the WiFi was spotty. However, I always enjoy flying with Turkish Airlines due to the excellent service and delicious food."
優點： "Food was good , enertainment and comfort was fine"
缺點： "The hostess was not friendly at all. Seemed to be inconvenienced by every request Also requested a veggie meal but was not avaible"
優點： "Boarding process was smooth"
缺點： "Crew was unfriendly"
缺點： "I liked everything besides not getting a wheelchair."
優點： "The water"
缺點： "There was a malfunction on the aircraft after the first taxi attempt. I understand that these things happen but there was zero communication from the captain or the crew. Because there was no power, the A/C was not operational and the cabin grew extremely hot. No water was distributed, and no attempt to communicate the situation with the passengers. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. Finally the issue was resolved and we went on our merry way. In short, all crew-passenger issues could have been resolved with more communication and water. Go forth and sin not again."
優點： "The staff!"
缺點： "The turbulence lol"
優點： "la comida y el serivico del personal arriba del avion"
缺點： "No me gusto la espera en algunos boarding de los aeropuertos"
優點： "I like the food in the air craft it was good, but the crew seemed not wanting to speak inglish The are more willing to serve turkish speakers, They were not even able to solve seat problem. that I and my next seat guy decided to solve the issue by offering our seats to them so that they can sit together, the crew spoke poor english and we were held up by that seat problem, ask that crew member they will tell you what happend, After we gave up our saets to random girls who were also angry about turkish airline, we were able to take off for nairobi And yes the coffee store by the cafe nero and nearly all business refused to give us a wifi And turkish airport offers wifi to only those who have a turkish phone number that is so very low Shame on turkish airline for treating us the give us a free rides we are their bussiness and we will make sure that we stop giving our bussness It looks like they took their customers for granted and we will just tollered it but I will not and many people whom I know will not It is simply desaster... 0% service from the time you come to the airport untill boading time I had to ask about 5 deffrent men to tell me if where I was terminal. One but none of them know what i was saying And at the time my flight was sopposed leave 7:50 so I was freaking out And no one helping at that crtical moment I finaly got the delay flight info after running somany times up and down the road"
優點： "Constant service, food, entertainment."
缺點： "Seat area is too small. No room for legs/feet. Garbage was not picked up."
缺點： "The flight was delayed for 47 minutes and the boarding was a mess because they changed the plane at the last minute and everybody's seats were mixed. Then it was understood that there's over booking on the flight then they again lost time for searching for volunteers to drop their flight and take a further flight."
缺點： "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."
優點： "Quick in Check In."
缺點： "Horrible customer service."
缺點： "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"
缺點： "Flight was delayed causing us to miss connection. Turkish Airlines personnel of little help."
缺點： "we had to stop in berlin. we were not informed about the length of the stop. food service stopped in the middle and then resumed 4 hrs later. the crew did not offer snacks instead. wifi did not work on the plane so we could not inform our families of the delay. headset was not working on both ears. boarding was very long due to extra security checks. not sure why u need to go through this twice..."
優點： "Entertainment selection Food and beverage service"
優點： "Everything worked well. Service, food, entertainment, et all."
缺點： "nothing was amiss."
優點： "Entertainment options were excellent for adults and ado. The crew were very accommodating"
缺點： "Screaming children and passengers that don't follow simple instructions or cue with respect"
優點： "Liked the strong team from the Captain's handling of plane to the cabin crew service and food."
缺點： "Confusion in Istanbul about connecting flights due to Turkish time change."
優點： "The food was amazing."
缺點： "The inflight entertainment didn't work on one of my flights."
優點： "Flight took off on time"
缺點： "The stewardesses could use some additional training on service with a smile"
They gave us seats in the very front of the airplane but gave us group 4 for boarding so by the time we boarded they made us check our bags because they didn’t fit. We arrived at Kennedy airport with no suitcase.
Viaje en Buissnes class, asiento 4 A, el televisor no funcionó nunca a pesar que lo resetearon Y el vuelo tuvo 3 hs de demora Gracias
缺點： "American Airlines is on top there game"
缺點： "Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most."
優點： "Plane was new"
缺點： "Extremely cramped, surly flight attendants, and terrible food."
優點： "Very friendly professional crew. Very comfortable business seats."
缺點： "Nothing on this flight"
優點： "Movies, food, drinks"
缺點： "2 hour delay, middle seat"
缺點： "Delays. Unexplained."
優點： "The check-in was pleasant. I was treated politely, the staff was friendly and helpful."
缺點： "People at the gate while boarding were quite rude."
優點： "The plane"
缺點： "The food"
優點： "Purser Rockland Albrecht and his crew went out of their way to make our over night flight BA as comfortable as possible. Found us better seats and checked in to see that all was well on a busy flight. Service has certainly improved!"
缺點： "Flight was fine. Wanted to change ticket to allow more connection time between DCA and JFK and the first two sales representative sucked. I considered never flying American again. On board crew was great."
優點： "All...mainly Luis, one of the on board flight attendants, in charge of pampering us with excelent attention, in the most minor details of food preparation , always pain attention to our needs and Confort."
缺點： "Nothing to complain about On this trip, wich departed Kate due to bad weather in Miami, due to heavy rain adn storm, and in spite of that, the flight arrived just a few minutes behind schedule."
優點： "Arrived and left on time, something that really counts!"
缺點： "I checked in in Miami airport 12 hs before leaving. I was told by the fake friendly attendsnt that our seats , my husband’s snd mine, were separated. When asked to see if wevcould bd placed together she sarcastically commented that we had bought our flight through expedia and if we had dome it directky with AA we might have been together. Shame on her comment! AA offers their flights to many companies snd I now wonder if her comment is true, which makes me consider next time I choose an airline. In Buenos Aires when We checked in something similar happened and we could not book our seats the day before bcause they were all taken . The answer was if we wanted a better seat we’d have to pay because only back seats are available in economy and AA waits forbthose whi pay first and only then they”ll give us a seat. I”ve travelled several times with AA and feel the service is not worth the money I pay for it. The food on our flight back to BA was not good st all. However , I have to point out that all my flights BA to N Y, N Y to Mia and Mia BA left on time. On the whole it was good but I believe AA cares onñy about money and I feel disappointed"
缺點： "American Airlines had put my luggage on a flight earlier than me and is still NOT FOUND."
優點： "Beautiful design n great storage"
缺點： "Hard to get out of seat unless in fully upright biz class position"
優點： "It was good. They did their job adequately."
優點： "The smooth boarding process and the enterainment."
缺點： "The limited food option. In general, there's not much vegetables. The food is either a pasta dish (quite heavy) or a meat dish with potatoes or rice."
優點： "Very nice and genuinely friendly flight attendants and ground personnel. Flight arrived early, perfect landing and take off."
缺點： "Kayak/webjet sent me the wrong check in code for the wrong airline operating my flight. I inserted it on the online form multiple times until I was blocked from doing so, and there was no link to communicate online in real time with anyone who could solve the problem. This was extremely stressful and unnecessary, as well as time consuming. It was not how I wanted to spend my final night in Italy. Furthermore, I had to wake up at 4 am to get a very early bus to the airport in order to check in early enough in person. NOT cool. The food was mediocre. The entertainment options were about the worst I've ever seen. My seat hardly went back at all."
缺點： "My flight was delayed an hour plus and I missed my rental car reservation. So now I'm stuck wih no car."
缺點： "Flight departed approximately 5 hours late, excuses given by employees didn't make sense."
優點： "The plane was new and very comfortable. Service fair."
缺點： "The food was horrid."
優點： "Flight was on time. Easy to transfer luggage from an international flight to a domestic flight. The crew was accommodating. It is such a short flight that there were only pretzels and water without ice served on this flight. There was no entertainment on this flight. Small, clean plane for a less that 1 hour flight."
優點： "Movies in flight."
缺點： "That I was rebooked and lied to at first as to why, and when getting another ticket the the ticket agent said the flight was rebook because "the crew didn't want to come to work". Not cool, I didn't react I simply got my ticket and just wemtnonw but there was no apology like they didn't care what I missed having to be rebooked I also wasn't given any sort of military discount no seats no baggage. Other airlines I've flown the past months always do something for military."
優點： "Service, flight experience, entertainment"
缺點： "Checkin Personal It was delayed 4 hours"
優點： "The food and entertainment were adequate, and the pilot did a good job of communicating the status of our delay."
缺點： "Takeoff was 2 hours delayed because we were waiting for the first officer. Surely this could have been anticipated and resolved earlier. The crew was inappropriately familiar with the passengers. We are not friends, and I prefer a bit of professional distance. The seats are designed for VERY tall people; my feet were swinging, as were those of everyone in my row. It was quite uncomfortable."
優點： "Excellent entertainment options"
缺點： "Wi-fi not available for most of the flight. Very uncomfortable middle seats for long flights such as this one."
優點： "Was really good flight"
優點： "Flight attendants were awesome, aircraft was clean and seats were great."
缺點： "i didnt like the food tasted like it was in a fridge forever"
優點： "Personel attitude and excelent service"
缺點： "The 2 hours delay to deppart and the small room in seats."
優點： "Seats Wifi Tv Seats again"
缺點： "Crew is so so"
缺點： "One miserable pack of coffee cookies for $700+ ticket. I don't expect a 3 course meal on a 3 hour flight but seriously a pack of cookies? Too bad if one follows a gluten free diet."
優點： "American doesn't complain about bags and weight. It makes my trip less stressful."
優點： "The cordial treatment by the crew members"
缺點： "Not enough air conditioning, it was too warm on both flights. The foid could be better"
優點： "Everything was ok."
缺點： "I STRONGLY dislike how the airline acts as if they are the immigration and they demanded that I buy a very expensive plane ticket to show that I would be leaving Argentina within 3 months. There are so many expats in Buenos Aires and they all buy tickets in Argentina to go to Uruguay within 3 months. Upon showing the immigration of Argentina my USA passport at the entry, they have NEVER asked me for any kind of proof that I would be leaving within 3 months. At first I started to purchase a ticket to Uruguay by boat and the attendant even asked me the website of the boat because she told me that these problems come up all the time for expats going to Argentina for longer than 3 months. You are ONLY AN AIRLINE. YOU ARE NOT THE IMMIGRATION OF ARGENTINA. Having this said, I never plan to fly Avianca again."
缺點： "Not on time, no entertainment system, little space"
優點： "La puntualidad y responsabilidad del bpersonal de abordo."
缺點： "LOs espacios entre asientos son bastante reducidos."
優點： "Price space, time"
缺點： "Waiting.. but better to be early than late"
air canada plane was old, entertainment system was a little wonky, and the insistence on gate-checking bags when there was plenty of overhead room is a drag. flight crew was really good and a warm egg sandwich was a surprise on a 6 am flight.
缺點： "Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight."
缺點： "Connection time in Vancouver is horrible and international transfer process is awful Especially with small children"
優點： "Air Canada is consistently a great overall experience."
缺點： "The food is terrible. It's the worst of any airline I've ever taken."
缺點： "Seats next to bathroom row 30 - not good. Delayed 2 hours before departure"
優點： "I liked that they served three meals - one hot lunch, one sandwich, and one breakfast. Also that they frequently came through with water refills. Very good entertainment system, although it was off for rebooting for about the first 30 minutes in the air. French red wine blend was excellent. They seem to always have French wines."
缺點： "Attendants restocked the bathrooms, but didn't seem to clean them much (sticky floors - yuk). Wish they had some English newspapers on board to read. The food was only fair."
優點： "On time, good staff, good dinner men7"
缺點： "Breakfast menu (omlette & chicken sausage) hasn't changed forever... 777 pods definitely more comfortable than 787-9"
優點： "On time."
缺點： "Entertainment has old movies. I don’t pay less to fly rouge, and sometimes I may not have a choice. At least they should have the same movie content as the planes that provide movies outside of the rouge app."
優點： "Friendly crew."
缺點： "Being 6' 4'' becomes an issue with modern seats."
缺點： "i got to the airport 2.5 hours befor my flight to play it safe and waited at the check in for about a hour befor a air canada employe even showed up. vary poor service on the airlines part i will never fly with air canada again."
優點： "The staff were very friendly and courteous. It was comfortable for a 12 hour journey in a plane. What a difference from their regional staff and service."
缺點： "The food was of course something to be desired."
優點： "The flight was short . Food was pretty good"
缺點： "That we were waiting to take off and the explanation of the technical delay was not too clear and forthcoming"
缺點： "Very sub par service and you have to pay extra to reserve a seat."
缺點： "They could not get my luggage through to the next flight to Chicago. I could not board because of that reason, and I had to fly to Denver then fly back Chicago."
優點： "The AC in-flight staff are always very nice. It was a pleasant flight"
缺點： "Our flight from Toronto to Houston was cancelled. The staff at the arrival counter was very slow and rude. We wanted to leave by the United flight which was leaving in an hour or so but the supervisor was not willing to do anything. We ordered Asian vegetarian food and it was horrible. Never again Air Canada."
優點： "The plane was quite new, and that's pretty much it."
缺點： "The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position."
優點： "On-line check-in was available.The process in Taipei to board the flight was good."
缺點： "The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant."
缺點： "Flight was delayed for 3 and half hours."
缺點： "smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl."
優點： "Cadence of service. Amazing plane."
缺點： "No free drinks"
優點： "Everything went as expected"
缺點： "I ordered vegetarian food, but not shown on list ."
優點： "Nothing horrible, but nothing especially good. Decent amount of space but nothing but room temperature beverage served."
優點： "The fly attendants were very nice. The plane is old. The overhead storage is so small that it was hard to fit in carry on luggage's."
優點： "The crew was so attentive and respecful! Kept pouring wine as we wanted (without saying a qorf or requesting it) this is how business class should be. I love air canada business class. Super hyper recommended. Food was ok, in spite it eas a short flight. Crew was very very nice. ❤️"
優點： "Very nice and attentive on board crew Acceptable space and seat comfort in regular economy New and well working entertainment system"
缺點： "Boarding process was poorly organized, crew started the passport checks too late and caused delays on the boarding since people were still stuck in the passport lineups when their zone was boarding. All my documents were re-checked despite a "doc ok" stamp from the first go."
優點： "My group of five arrived to the airport late (one hour before the flight took off), but the crew worked together to quickly process all of us and get us through to ensure that we didn't miss our flight. We really appreciated it!"
優點： "on-board service"
缺點： "Late departures (about 30 minutes each way) with corresponding late arrivals. On the flight LAX to Vancouver due to late arrival of the plane, on the return flight supposedly because of a delay in loading luggage (the flight was fully boarded for 30+minutes before loading was completed). The late arrival in Los Angeles led to further delay as there was no available gate to accept us so we disembarked 50+minutes after the scheduled time."
缺點： "delayed. no explanation for a long time. no agent at gate for alot of the time."
缺點： "Crew was rude to me."
優點： "We were lucky as we were the only flights that made it out of NY that night. All other fights to Toronto and Montreal were cancelled. It was Chaos in the airport but our flight was nice."
優點： "Overall service & friendliness"
優點： "The crew was very nice. The return seizing was great, also, with the check-in person ensuring I could sit alone."
缺點： "I still deplore that we are not given a glass of wine or a beer. Come on. Such a small gesture would make such a difference."
缺點： "Screaming kids right behind me for 3 1/2 of the 4 hour flight"
優點： "Employee in Boston terminal great help in sign in process. Volunteer, I believe, in Air Canada terminal in Toronto helped me find my way to another terminal."
優點： "Arrived early at check in counter and was offered to catch an earlier flight"
缺點： "Was not able to use a toddler booster for my daughter"
缺點： "Long line and few staff at immigration. Need twice number of clerks"
優點： "Everything was good with this flight - really no complaints. The staff was very friendly too!"
缺點： "Nothing - I really have nothing to complain about with this flight."
優點： "The guy who gave me the boarding pass was very nice and helpful"
優點： "We arrived safely and on time."
缺點： "I did not get airline miles credit on my United account as requested. I would like to be contacted about this."
優點： "The flight was exactly as scheduled."
缺點： "Poor room service, no TV for 10 h long flight, meals were small and not tasty, wine or beer has to be bought. Parents with little babies were sitting in all passengers area. I was hungry and tired after this flight."
優點： "North American flights are definitely not as comfortable as in Asian flights"
優點： "Comfortable, quiet, fantastic technology"
優點： "Thanks to the Air Canada for helping me take an earlier flight and make my connection in Vancouver"
Canon crew weren't particularly friendly.
On-boarding delayed people getting onboard with work luggage, carry on and what looked like another carryon… weed out multi carrying passengers and allow plane to depart on time. Plane older and dated.
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "One of the crew members was very good"
缺點： "The food!!! Would have been nice to have screens for the movies"
缺點： "bad food, in crazy hours. 15 hours at the airport, the worst flight of my life"
缺點： "Sits not suitable for long distance travel"
優點： "Once aboard, everything except the staff and entertainment sucked. Will never fly United again."
缺點： "Seat are horrible. I moved to the back of the plane because even that was better than being stuck in my assigned seat. The food was yuck. Once served, the plane went dark. A crappy sandwich was served mid-flight. 90 minutes before landing at approx 2pm local time, we were served breakfast. WTF?"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Every body was moving in order and fast"
優點： "The hotel price did not include taxes breakfast"
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "The food was really mediocre,no good."
缺點： "I arrived at the airport only to find out that they had instituted a no carry on policy for basic economy and that I'd have to check my bag. They acknowledged that they had not informed me of this but that I'd still have to pay. The flight was delayed and the crew was extremely rude through out the flight, to top it off the in flight entertainment and wifi didn't work and the seat was incredibly uncomfortable"
優點： "Take off and landing very good"
缺點： "No UBS port to charge cel phone or tablet. The chair few reclination. The food few and so spicy"
優點： "You didn't let me of a schedule change on my fight, make wait another day. Now more delay today"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "I missed my flight home and still in Houston, united sucks!!"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
缺點： "My seat was the last line and it was uncomfortable."
優點： "Everything was god!"
缺點： "Except the wifi, but it's ok!"
缺點： "Delayed flight with no explaination, missing my gluten free meal and very rude staff who informed me I should have brought me own food. Airline staff were also joking about throwing other passengers luggage around"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Plane didn't leave until 2.5 hours after expected departure time and we never got an actual reason why. This also made me miss my connecting flight so I had to spend an additional 6 hours in the airport waiting."
優點： "United wide body jet was roomy and comfortable. Even sitting in the middle seat between two strangers was not awkward or uncomfortable Easy boarding and helpful attendants on board."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "The flight was very smooth and fast. Great crew!"
缺點： "The food is terrible! Why give out anything?"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "United really could have done better informing us of delay, then cancellation. I knew it was likely to be delayed due to weather, and kept checking the status. It wasn't listed as delayed until nearly boarding time, although it seems pretty clear they knew well before that. But SFO was a star. The new decor is sophisticated and comfortable. Bathrooms were like at a swanky night club! Comfy chairs and charging outlets every where. The biggest hit was the Exploratorium installation, which kept my and plenty of other kids entertained!"
缺點： "Wayfinding signage from BART is confusing. BART connection is a pain. The machines in the station only take $1 and $5 bills-- no 20s or credit cards! And no one at BART cares if you are running late for a flight."
優點： "Boarding was easy. Flight attendants were friendly"
缺點： "Paying for on flight entertainment going and then having it free coming back was annoying."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "Crew courtesy"
缺點： "Seat space No food at all Internet too expensive"
優點： "Nice people."
缺點： "No entertainment. The snacks tasted old and I wasn't even sure what some of the things in the mix were. The flight seemed really long."
優點： "Airline personnel were friendly and smiling"
優點： "Great, friendly crew. Nice snack!"
缺點： "Seat was not as comfortable as some flights I've been on."
缺點： "The people in the airport counter were not very friendly."
優點： "The plane was new"
缺點： "Could not be helped but a delay of a little over an hour."
缺點： "Typical horror story... Lied to by gate attendants... Hours late to destination with no apologies... Essentially got totally screwed without reimbursement."