We were travelling with an infant in row 24. Since our seat couldn't recline, but the people in front of us had their seats reclining, there was hardly any space for us to come in an out for diaper changes every couple of hours, or just to take the baby around the flight. maybe the crew can provide a coloring kit and/or a simple toy for infants to keep them busy
Flight from Seattle to Reno was cancelled. Didn’t find out until we got to the transfer desk at SEA. Weren’t able to get first class seats on next flight out the next day.
I thought the plane was overly warm. That was my only complaint.
The Layoever in ISTANBUL WAS TOO SHORT. We did not have enough time to cross the entire airport, back through security check and then cross again. It is not reasonable and not right for the airline to sell tickets with unreasonable layover times or to have a representative fast track the process.
優點： "Fast and easy."
缺點： "The new Istanbul airport is way too big and confusing. Its pretty but needs people improvement."
優點： "Yes everything was perfect"
缺點： "Everything including food was excellent"
缺點： "Boarding took longer time Than it should."
缺點： "I bought Turkish because I want to take 3 piece checked luggage. They charge 300 for 3rd piece luggage."
優點： "Nice flight crew"
缺點： "The food"
優點： "Food was good enough."
缺點： "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
優點： "Great crew, was at gate to help us refirect to later flight. Onboard crew provided extra of meal due to allergies."
缺點： "Fish always served, I'm allergic and this is not a special meal request in USA, a lesson for myself."
缺點： "They changed my seat at the gate, will be filing a claim to Turkish airlines."
優點： "Lot of empty spaces"
缺點： "Lot of rubbish on the plane"
優點： "Food, leg room and entertainment options, plus the service"
優點： "The flight crew was excellent. Very attentive, even in coach. Amenities were good. The food was adequate to good."
缺點： "The seats were a bit hard. Still, the legroom wasn't any worse than a domestic flight."
缺點： "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."
缺點： "Took them too long to pick up the trash ..."
優點： "The flight attendants are always helpful and very nice!"
缺點： "I have been flying Turkish Air quite a bit since 2011. I have noticed that on some shorter flights they are using newer planes with a bit more leg room, but on their longer flights (Like the one I take quite a bit from Los Angeles-Istanbul) they are using older planes that are horrific for anyone over 6' tall. I can't even sit in the seat without my legs jamming against the seat in front of me, and when the recline, I have to sit sideways. They are also very small sideways. I am a big guy, but not overweight, and barely fit in the seats. Their seats are definitely getting worse since I started and they ended their economy plus seat option, which at least gave you an option, for a couple hundred dollars more, you could have a nice seat. This is of course to make more money and jam more people on their planes without caring at all for the passengers comfort when you are flying, and it makes those long 12-14 hour flights miserable! Also, the planes are very hot when you board, which can be very uncomfortable, and they no longer give you a hot towel (As they used to) until the plane has taken off. They also do not serve a 1st beverage right away after take off (10,000'). Your first beverage is with the first meal, and then you are not served anything again until the second meal, whereas most other airlines serve drinks throughout the flight. SO you fly for 12 hours with 2 service times and no offers of drinks, snacks, etc. during the flight."
缺點： "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
優點： "We received edit seats so we had more room which made the quick flight more comfortable."
缺點： "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
缺點： "Lost my baggage and didn’t get any clear answer about it"
優點： "again crue was best"
缺點： "boarding gate was Mile away , you need Taxi to get there, whats wrong"
優點： "I like crue"
缺點： "3 days travel instead of 1 , WTF?????...."
優點： "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
缺點： "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."
缺點： "Sears to close too tight"
缺點： "No miles. No notification either. Seems very arbitrary"
優點： "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
缺點： "There wasn't nothing that I didn't like . I love me some Turkish airline."
優點： "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
缺點： "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
優點： "I loved the staff and the services provided. Food was excellent and the overall flight was just amazing."
優點： "Flight attendants are professional and efficient, and the aircraft is clean and has an excellent entertainment center for all passengers."
缺點： "Rows are too close, with my knees pressed against the seat in front of me. That is misery for the 10-hour flight from Chicago to Istanbul. We had a much better experience when we flew Turkish Airlines a few years ago. Sad!"
缺點： "The tv sett wasn't working ."
優點： "Comfortable plane Good food Friendly service"
優點： "The food- did they have a chef on board?!!"
缺點： "The boarding to the US wasn't fun. 1) the men had to go first and then the women... culture shock. And then 2) double screening for everyone because of trump's travel policies."
優點： "Bathrooms need more attention from the crew because some passengers do not clean after use. I saw whole stack of seat cover papers laying on the floor through out the 13 hours of flight."
優點： "Very good food"
缺點： "Seats are a bit crowded, especially when declined"
優點： "Excellent air lines overall. From the hospitality of the crew and all their efforts did not go unnoticed. The food was great and the selection of entertainment that was available was much needed for a 10 hr flight."
缺點： "The only issue I had was the WIFI. I was unsuccessful in logging on after a couple of hours and a million attempts. Trying everything but was unable to get my a lot of work done, so it was unproductive time for me."
優點： "It was an amazing overall experience."
缺點： "Would have like to more about boarding gate earlier. But the process flowed very smoothly"
缺點： "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"
優點： "Courteous and efficient crew."
優點： "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."
優點： "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."
優點： "US airlines ought to take lessons on customer service and satisfaction!"
缺點： "Boarding was a bit chaotic. Ought to have better organization and identification for different boarding status .. A B C D etc."
缺點： "The food is horrible"