優點： "The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!"
缺點： "The food was a little bland, but that is nit picking. For airline food, it was very good."
優點： "33" seats"
優點： "I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything."
缺點： "Money return policy"
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "JAL flight crew were excellent and friendly"
缺點： "This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight"
缺點： "Almost missed my flight - they could not locate me as a ticketed passenger"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Great service. Food drink and inflight entertainment"
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "Flight time was not bad, not too long"
缺點： "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
缺點： "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."
優點： "The Crew"
缺點： "This terminal is not easy to find. You have to take bus from the main terminal."
優點： "Great service"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
缺點： "I did not like that we could not book our seats until 72h before departure."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
缺點： "only limited number of movie."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "Friendly crew members and prompt service."
缺點： "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "Friendly and respectful staff, great meals, tasty!"
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Polite service, comfortable flight, no delays"
優點： "The plane offered a variety of channels and movies. The seats were comfy and the staff were very informative and friendly. Overall, I had an excellent experience"
優點： "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
缺點： "Same thing as above"
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "Boarding is efficient. Crew helpful and willing to please."
缺點： "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."
優點： "It seemed more spacious. Food was pretty good."
優點： "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
缺點： "I don't have anything to complain about."
"A little puddle jumper to go to SFO from LAX seems strange to me. Its cramped and slower than just taking SWA from BUR. Its a little bitty plane, and the added time with the baggage, transferring on the buses and all the extra time needed for these things just don't add up to a quick and dirty business trip."
優點： "The flight crew were very nice. I needed help boarding and departing, and they were there every step of the way."
缺點： "Not very much room, no alcoholic drinks available, couldn’t connect to WiFi for inflight movie."
優點： "The pilot was hilarious and his jokes really helped calm the situation when there was crazy turbulence"
缺點： "My one hour layover turned into a 4 hour past 2AM arrival time."
缺點： "No beverages available to even purchase ! Ridiculous!"
優點： "Smooth flight, great service onboard"
缺點： "Your seats are too small, but we know the airline industry is not gonna do anything about it."
缺點： "Food availability."
缺點： "Everything was fine"
缺點： "The crew, could have paid attention to their guest. It was terrible, this flight reminds me how much I enjoy flying Southwest, instead of American Airlines. The only reason that I flew this airline, was because It was free with Points"
優點： "On time"
缺點： "Reduce time spent on tarmac."
優點： "Crew kept very calm and courteous during a delay."
缺點： "There were a ton of angry people about the amount of delays that happened today. There was no reason given and it caused issues."
優點： "Responsive and helpful crew. Comfortable seating."
缺點： "More snacks; maybe coffee or a second round of refreshments. Not much, really; it was a great experience under the circumstances."
缺點： "Left very late with very poor communications that kept changing as well as the gate info!"
優點： "Left on time"
缺點： "Customer service was bad"
優點： "The flight was shorter than we expected! And after a long flight that was most appreciated."
優點： "plane had wifi"
缺點： "multiple gate changes multiple delays boarded and then sat on the plane never pushing back from gate"
優點： "Thank God for the entertainment options in this flight since it is so long... seats recline a bit but the leg room is a bit small, so by the end everything hurts anyway. Had a nice dinner and several snacks. Not too bad. The crew was pretty friendly. I have no complaints at all about AA."
缺點： "Long delays"
缺點： "Flight departure was delayed for 30 mins by a flight attendant not showing up on time."
缺點： "did not get my requested wheel chair service."
優點： "All good, on time, crew was pleasant!"
缺點： "All good"
優點： "Flight depart on time, with possible 5 minute delay. No problem at all."
優點： "Paid extra for more legroom"
缺點： "No Free WiFi"
優點： "Personalities...loved their job. Great to talk to."
缺點： "Bosrdunf staff at DCA. No communication in crowded area"
優點： "The flight left on time and arrived early.T"
缺點： "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."
優點： "Flight on time ."
缺點： "Smallness of seats"
優點： "The America flights were all ON TIME."
缺點： "The seats on this particular flight were not as good for my back and they no longer offer pillows to put behind my back."
優點： "Cabn service"
缺點： "Beyond pritzzels pls have other snack varieties"
優點： "Gate attendant kept us informed frequently as to the status of the flight"
缺點： "Rudeness/snappiness of the stewardesses"
缺點： "I did not like that the airline would not give a seat on an earlier flight so that I would not have to spend so many hours in the Chicago O'Hare airport. I did not like that the airport only allowed me thirty minutes of access to the internet. As a result, I could not work while I had to wait for my flight. Finally, I did not like that the airline lost or delayed my bag."
缺點： "Flight was 1.5 hours delayed with another 1 hour delay on the tarmac"
優點： "Boarding and debar king was quick."
缺點： "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
優點： "No fees for carryon, like Republic charged on the way out"
缺點： "NO seats available on booking, without paying extra. Never could sit together, even though booked together. Greedy but stupid."
優點： "On time departures. Friendly crew."
優點： "Long wait for take off. Everything else was great."
優點： "We had a wonderful flight experience. Smooth take off and landing. The in flight service was impeccable! Will definitely be flying American Airlines again."
缺點： "Because it was a day later!!!"
優點： "Much better than the trip to chicago"
缺點： "Had to wait on the crew Short fight rushed service"
優點： "The price is competitive. On boarding was ontime. Though the flight was redirected to Omaha due to bad weather in Kansas City, it was only an hour late than the scheduled arrival to Kansas City."
缺點： "The WiFi was not as expected. In flight entertainment is null. Snack would have been better."
優點： "Nice plane when we finally boarded it. Crew was very professional."
缺點： "Endless advisories, the official explanation of the flight delay and estimated departure was constantly in flux."
優點： "very good no problems.."
缺點： "all good thanks much"
優點： "Flight was delayed but boarding at DCA was very efficient and quick"
缺點： "Flight attendants seemed bothered by something and weren't very nice. They looked/seemed tired. Cabin lights were on the whole time for a ~3 hour flight which began at 830pm."
缺點： "The delay my fly canceling poor communication I miss my dates etc"
優點： "Crew very courteous"
缺點： "Flight was delayed 2 hours. I couldn't run my business that way!"
缺點： "Crew was late and delayed flight 10 minutes"
缺點： "seats are terrible."
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
缺點： "Not leave 2 hours late"
優點： "Very pleasant crew and accommodating"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "Crew was very friendly and service was great. The pilot was very helpful as he kept us updated about weather and time of arrival. The entertainment options and refreshments were timely and good."
缺點： "The legroom and width of the seats are challenging to get comfortable for a long flight."
優點： "That the flight wasn't any longer than it was"
缺點： "A bit hot n stuffy"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
缺點： "Small seats but part of traveling.."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "frequency of drink/food service. Appreciated the ice cream."
缺點： "Food was not good. chicken or pasta were the choices, we sampled both. Neither was good - some of the worst airplane food Ive had. On our return flight from Munich to Houston we had same choices but it was a different type of chicken - curry chicken - and that was excellent. I would recommend you serve the same thing on your Houston - Munich flights! Seat comfort (bottoms) not so good."
缺點： "The flight was delayed for 2 hours... One of my bags was on another plane had to find the bag at 1:00 am ... No Fun"
優點： "Not a lot to say really from a positive, In Europe if we had to fly over 4 hours the airlines put on larger planes, this plane was small for a 6+ flight"
缺點： "Small plane for a 6+ hour flight, food is . sub standard, if you want to watch the onboard entertainment you need to do so from you phone or Ipad, you need their app installed first and flash player, if not your screwed. They allow you to download their flash player but it does not work."
優點： "I liked that it was a short flight and that the over-head bins were big enough for my backpack."
缺點： "I didn't like that my friends, who bought their tickets at the same time I did, with their own cards and checked in at the same time as me, didn't get a seat number. I had one assigned when my ticket printed out, after I checked in at the airport after they did. They had to wait until boarding was almost complete before they were afforded a seat. Seemed really strange. With United already having a bad name from recent stories on the news, it made us worry. Don't like worrying when it has anything to do with an airplane."
缺點： "Attendant was not friendly"
優點： "Comfortable seat, nice crew."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Bags caught an earlier flight so the one usual complaint about delay in getting bags was actually positive. They got there before me."
優點： "The flexibility"
缺點： "I had 4 sets of tickets because of failures and delays"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "On time and nice attendants"
缺點： "No snacks!"
缺點： "Being stuck in plane on tarmac was horrifying. Knowing I was going to miss my connection and that I couldn't do anything was awful. May never use United Airlines again."
優點： "Caught all my flights on time everything went smooth."
缺點： "Very happy"
缺點： "Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless."
優點： "Friendly service,. On time"
缺點： "They lost my bag"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The crew"
缺點： "Delayed leaving PSP. Delayed landing at SFO. THREE AND A HALF HOUR delay leaving SFO!!! FINALLY landed in RDD at 7:30 PM!!! Rental car counter CLOSED AT 5:30! STRANDED AT AIRPORT TIL AFTER 9 PM, when hotel shuttle could come get me! Missed seeing my mother, who is in a Skilled Nursing Facility here -- THE ENTIRE REASON FOR MY TRIP! And now I can't see her this morning either, because I have to take the hotel shuttle BACK TO THE AIRPORT to pick up the rental car that I PAID IN ADVANCE TO RESERVE BEGINNING YESTERDAY!!!"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Staff and easy boarding"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "The crew was helpful! Boarding went well."
缺點： "The fact that my husband was seated 18 rows behind us."
缺點： "showed up for a 5:20am flight and was told at check-in it was now 7:30... Nobody could have told me that before I woke up early, got a cab early and showed up to the airport early?!"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "Free Wi-Fi delivered entertainment system to your own mobile device"
缺點： "You should be able to download the United Airlines app required for the entertainment service without having to buy the wifi service. This caught my children out on our first flight of this multi flight trip"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "Outlets at every seat Entertainment systems"
缺點： "Late to board/depart"
缺點： "We sat on the tarmack for three hours and when finally got to springfield, my luggage was not there."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "Great flight. Everything was on time and went smoothly"
豁免更改費用。 搜尋台北市 臺灣桃園國際機場飛往密蘇里州的彈性機票