優點: "Late departure but kept informed. Food good."
優點: "電影還算新,餐點內容ok。"
缺點: "耳機聲音轉小,但是機內廣播超大聲,透過耳機都覺得耳朵快爆掉,又不能調整,代表機內廣播音量和電影音量設定不對。 派餐太慢,我們水果餐先取得,但跳過我們沒有給飲料。 入境單要2張(我和同伴),只給1張,說晚點給,但是後面座位的人卻有取得,又一直沒有送來,再要求後,才告知已經派送完畢,要我們落地再寫。"
優點: "Crew amazing."
缺點: "Food variety should be increased."
缺點: "It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!"
優點: "the noodle snack and food was good"
缺點: "more leg room would be nice on a long flight"
優點: "The flight was good"
缺點: "Everything was great"
缺點: "Delayed too much except that, everything was good"
優點: "When do you need help they always happy Helping"
缺點: "The best"
優點: "CX759 - Attitude of the flight attendants is very good, it's worthy of appreciation."
缺點: "CX650 - I hope that the flight attendant can have a little more smile and patience. Thank you."
優點: "Very good"
缺點: "Very good"
優點: "Delay"
缺點: "Don't delay"
缺點: "Seat was very uncomfortably"
優點: "網上無得book位。"
缺點: "網上無得book位。"
缺點: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
優點: "機組服務人員親切"
缺點: "近兩年來,每五次搭乘有四次延誤,真不知道是什麼問題,從來不說明,就是讓乘客空等。"
缺點: "short hall business class not comfortable - flight delayed as usual"
優點: "Very professional and attentive"
優點: "Yup all gud"
缺點: "All gud"
優點: "整體舒服,安心"
缺點: "去程和回程的機內椅下,餐枱十分污穢,似乎沒有人做清潔,厠所殘舊,污糟,衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題,但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點: "The crew was readily available and was able to assist with everything needed"
缺點: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點: "The crew was so polite and kind!"
缺點: "I had no problems"
優點: "Friendly and efficient staff."
優點: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
優點: "Smooth boarding"
缺點: "Air hostess did not offer hot drinks"
優點: "A perfect landing/touchdown into Auckland. Great pilot"
缺點: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
缺點: "The crew service very lack"
優點: "Modern flight and silent Large monitor"
缺點: "Uncomfortable seats Degraded quality of food and drinks"
缺點: "The stopover in Hong Kong was longer than I would have liked."
缺點: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
優點: "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點: "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點: "All went to schedule and flight attendants very good"
優點: "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點: "Older entertainment system but not a big issue on a short flight."
優點: "Overalll the flight was okay and the company crew is very helpful!"
缺點: "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點: "The crew is excellent. Travelling with baby and they take care of us attentively"
缺點: "Delayed 30min in the end."
優點: "空中服務員Janice服務親切、細心,笑容滿面,給我一程愉快的飛行體驗!"
缺點: "名古屋中部機場Delay!"
缺點: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
優點: "There is actually meal between hkg and TPE. This is new."
缺點: "The cabin is just too warm."
缺點: "Flight delayed by 4 hrs. Food was horrendous."
優點: "- Crew friendly and helpful"
缺點: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
優點: "Entertainment okay. Screen small"
缺點: "No legroom at all. And I'm not even a big person."
之前由於疫情的關係,打算不在飛行中用餐,但是到了機場,發現其實情況沒有想像中嚴重,所以現場請check in 服務台的服務員幫忙訂奶蛋素餐,但是我也明白時間太趕,可能沒辦法。所以心想:有就感恩,沒有也能夠理解。 結果,飛機上某位空服員自願把自己的餐點給我吃,讓我既不好意思,但是也非常感動。 感謝他們的貼心和用心。
缺點: "Leg room in economy is just tight"
優點: "Food on flight was decent. Hotel was nice, buffet breakfast was good!"
缺點: "Screens were better on the flight from Vancouver to Taipei."
優點: "Kind workers and excellent food"
缺點: "Nothing"
優點: "服務人員非常親切"
缺點: "飛機非常的舊,食物不好吃,感覺有跳蚤"
優點: ",很舒適餐點很棒服務很好"
缺點: "希望班機準時開行"
缺點: "雞肉餐雖然肉不多,飯很多,但是有些飯粒生硬不熟。"
優點: "Friendly crew. Good entertainment options."
優點: "Friendly and attentive flight attendants."
缺點: "Food and quality of entertainment screen for economy."
優點: "Excellence in crew's attitude, promptness in service, very courteous."
缺點: "A bit more bathroom diligence would have been nice, but the passengers seemed quite messy."
優點: "座位舒適,食物好吃,服務人員很有禮貌"
缺點: "沒有"
缺點: "飞机check in always late,机上根本连一人一部电視机都沒有,更何況别希望要看任何电影,食物差。 Tinawaty"
優點: "餐點很美味"
缺點: "航班的飛機窗有點髒,玻璃上面有上一位旅客留下的油漬"
優點: "Excellent customer service with every question"
缺點: "One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off."
優點: "Crew excellent"
缺點: "Cramped."
缺點: "電視機太小了,而且那屏幕根本很難看得清晰,太朦了。飲料沒什麼選擇,只有茶和咖啡。"
優點: "Service was efficient and responsive ."
缺點: "Food was good"
優點: "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
缺點: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點: "The meals are very good and tasty, good portions."
缺點: "The economy seat is OK but too distance between seats could use extra inch."
優點: "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點: "Taoyuan airport facilities"
優點: "Food is surprisingly not bad, with entertainment is a plus."
缺點: "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
缺點: "登機分區呼叫不明確,服務人員重視販賣免稅商品遠超過服務乘客,飛機上娛樂系統沒有聲音"
優點: "Price"
缺點: "Going to Taiwain food is good but going back to LA it sucks"
優點: "Like everything but the seats. The flight attendants are amazing."
缺點: "Only thing I didn’t like was the chairs weren’t as comfortable as the seats from the flight to taiwan. My back hurt more."
優點: "I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again."
缺點: "Nothing I didn't like."
缺點: "I got sick on this flight, and the concern expressed by the crew was about 0. Also, they don't understand the meaning of ice water. Water, with lots of ice! Serving an American destination, they should know how much ice Americans like in drinks. Normally not a big deal, but when you really need to cool down to keep from barfing, it is important."
缺點: "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."
優點: "服務很好"
缺點: "沒有個人娛樂系統 近五小時航程很難捱"
優點: "Great flight, plane &crew"
缺點: "Nothing was bad"
優點: "Comfortable and relaxing!"
缺點: "-"
優點: "Transit was smooth and efficient."
缺點: "-"
優點: "I like the boarding styles and the crew"
缺點: "I didn't like that we had to wait for one guy cause he was late. I also didn't like the little room we have to streach."
優點: "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點: "Always very nice great crew always I've made the flight 3 or 4 times now"
缺點: "Still a little bit nicer if we had a bigger selection of movies"
優點: "Excellent condition of Aircraft"
缺點: "Nothing"
優點: "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
缺點: "I like everything"
缺點: "No entertainment during the flight."
優點: "Everything is good & went fine!"
缺點: "None."
優點: "It was very organized ."
缺點: "Nothing ."