搜尋台北 臺灣桃園國際機場飛往大阪 關西國際機場的便宜機票

缺點： "Better food"

優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"

優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."

優點： "On time"

缺點： "JAL LAX Ground staff. Not helpful."

優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."

缺點： "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "Pretty much everything"
缺點： "Nothing"

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

優點： "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
缺點： "No vegetarian options on the main meal menu"

優點： "even though middle seat, there was enough leg room to rest comfortably."

優點： "Very helpful staff. Easy check in. Comfortable seats."

優點： "The service"
缺點： "Landing was horrible worse landing I have ever had"

優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
缺點： "None"

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
缺點： "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."

優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Nothing"

缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

缺點： "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."

優點： "The staff"

優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

優點： "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

優點： "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"

優點： "All were very polite and were very through when checking the cabin before departure and landing"

優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."

優點： "Excellent service. Flight attendants are consistantly helpful and friendly."

優點： "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
缺點： "I thought the food was just so so. However, that's always a matter of personal taste."

優點： "Service"
缺點： "Food, especially before landing"

優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."

優點： "Good service."

優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."

優點： "Airplane is well kept. Snacks are available near the beverage area."

優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
缺點： "None"

優點： "A meal on a two hour flight is an amazing perk!"

優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

優點： "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."

缺點： "Not much leg room"

優點： "Service was amazing and made me feel like I was in first class."
缺點： "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."

優點： "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
缺點： "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."

優點： "Staffs areattentive"
缺點： "Chair space so limited"

優點： "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
缺點： "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."

優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."

缺點： "Requested Vegetarian Meals. Didn't get them"

優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."

優點： "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

缺點： "The main entree was not very good."

優點： "Short flight."

優點： "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
缺點： "I don't have anything to complain about."

優點： "Yes"
缺點： "Nothing."

優點： "no -all that was amazing was the complete idiocy of ana"
缺點： "virtually everything was a unacceptable starting with the gate staff ..."

缺點： "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."

優點： "Great"
缺點： "Great"

優點： "Entertainment offerings were good."
缺點： "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"

優點： "All crew are so kind.Great services."

缺點： "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."

優點： "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
缺點： "None so far, been travelling with ANA 8-10 times a year for more than 5 years"

優點： "Comfortable seat space and food is great"

優點： "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
缺點： "None."

優點： "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."

缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"

優點： "Good service, food"
缺點： "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"

優點： "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
缺點： "Same repeating music"

優點： "Service is Stellar"
缺點： "Business class seats were a bit old"

優點： "All the service was good."
缺點： "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"

優點： "The quality of your aircraft. Clean, modern, plenty of leg room."
缺點： "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."

優點： "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
缺點： "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."

優點： "Great crews and good foot space!"
缺點： "Food was terrible! Getting worse every time !"

優點： "I enjoyed the hospitality and attention to detail."

優點： "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"

優點： "Good service"

優點： "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
缺點： "Food choices very limited, and quality is sub-par."

優點： "Good communication, food and services"
缺點： "None"

缺點： "The seat in this airplane was downright uncomfortable."

優點： "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
缺點： "The food good but not great. But...it’s airplane food."

優點： "Excellent, polite service, very comfortable seats."

優點： "Same thing"
缺點： "I did not like in air port new Delhi my suite case was a damaged Told to air port employee he said may stuck in belt."

優點： "Service was great."
缺點： "Seats had a lot less leg room than a typical plane and, really, the food could have been better."

缺點： "meal choices"

缺點： "Flight was moved to6 am, 4 hours earlier than scheduled. Found out less than 24 hours before flight. ANA refused to rebook on an available flight leaving at the original time. Disappointed (and tired)."

優點： "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
缺點： "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."

缺點： "Food"

優點： "5 stars around"

優點： "The flight attendants are super nice every time we fly with ANA, and the have great food."
缺點： "N/A"

優點： "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"

優點： "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
缺點： "The seats seem small and are ok in comfort."

缺點： "Flight were shaking badly several times and I feel dizzy"

優點： "crew was awesome! Service was outstanding"
缺點： "a little warm on the plane. food was ordinary"

優點： "The ANA crew is always exceptional. Drinks and food are constantly being provided and the crew routinely walks about the cabin to ensure passenger needs are being met."
缺點： "For some reason, other countries do not use a number system when boarding. This often means if you're not paying attention, you could be the last to board the aircraft because a line will form almost out of thin air. Minor issue, but a systematic boarding procedure would be good."

缺點： "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"

優點： "The service crew are excellent and very polite. Definitely like the new window feature."

優點： "I liked the food and the personal television you get. You can play video games on it which was cool."
缺點： "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"

優點： "The service is always top notch from the flight attendant, food is better than most airline and toilet is always clean. I could get a good seat with the leg room at my request."
缺點： "Entertainment, the variety of film is quite limited but they have good Japanese movie."

缺點： "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"

優點： "Snacks, Timings, beverages, entertainment."
缺點： "Space, main course food"

優點： "ANA has always done a fantastic job, mfrom customer service to the food to checking you in."
缺點： "Nothing"

優點： "I like the service and professionalism being showed by all staffs of the ANA airlines and highly recommendable to my relatives and friends who are planning to have a vacation in Japan or in any other places in the world..they are very punctual with the schedules .I was so happy with my experience with ANA Airlines. Thank you very much for the wonderful experience we had."

優點： "Excellent service! Previous notice me that boarding time & gate number~ I'd like to book the tickets here!!=)"

優點： "Nice flight"

優點： "On time."
缺點： "No entertainment was provided."

優點： "cabin crews"
缺點： "Be punctual"

優點： "Leg room was great Luggage allowance great"

缺點： "首先说普通话或英语，然后广东话"

優點： "Staff is friendly. Food is ok"
缺點： "Explain the real reason why the flight is 6 hours delayed. They said “ operational issues.” If we never asked for further instructions, we would never get $ 9 meal vouchers. In other words, some of passengers didn’t get it"

優點： "Good legroom. Food was OK. Snacks available."

優點： "The crew was amazing."
缺點： "The food was terrible and It was all soggy, tasteless, and disappointing."

缺點： "Nothing unusual."

優點： "very efficient, very friendly, and an excellent value for the price."
缺點： "Again, we got very good service for what we paid."

優點： "Priority luggage pick up"
缺點： "Additional food options"

缺點： "IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 ("

優點： "stable flight"
缺點： "over 1hr delay before take off"

優點： "機姐人員有禮貌"
缺點： "班機延誤一個多小時"

優點： "I liked that there was a great variety of snacks and drinks. The crew were quick to clean up but also did not bother you if they seen you weren’t done with your trash."
缺點： "The crew took a bit longer than expected to bring any snacks or drinks. Did not have any other issue worth the flight crew but the delayed landing would’ve made the experience better."

優點： "The cabin was very clean any welcoming."
缺點： "It was too cold and the food was not very good compared to other similar airlines."

優點： "The crew was really good"
缺點： "More movies to watch"

優點： "Good"

優點： "The crew has provided good service"
缺點： "I will try again next time."

缺點： "The flight attendant made a sour face when I repeated a question (because I did not understand her at first)."

優點： "The crew, the meals served, and the baording ease was great."
缺點： "The selection of movies very limited. And games like chess were obsolete. Entertainment not the best and seats were cramped. Toilets too small."

優點： "Attentive service"
缺點： "Didn’t tell why the flight is delayed for 30 mins. All passengers boarded"

優點： "New Airbus 350-900 with excellent nose wheel and tail forward view where we watched our takeoff and landing. Enough choices on entertainment system to satisfy one on a 15hr flight. Lots of self serve snacks and drinks mid-flight."
缺點： "Flying in economics but that was my choice and long 4hr layover in HKG"

缺點： "Enhance the choice of movies/entertainment"

優點： "Service was good, plane was clean"
缺點： "Coffee was cold"

優點： "Great experience! I'd travel HK Air again for sure but travel with kids on arrival. One issue on arrival at HKG was the shuttle bus, as there is no bridge to aircraft. The shuttle bus to terminal travels really fast around corners so definitely some strong swaying. This is out of HK Airlines control however."

缺點： "Actually two flights: Vancouver to HK was sardine class - really, really tight. Entertainment system was an iPad - ok, I guess, and at least it worked until you had to return it as landing commenced. Food was not good, though it had a few bits that were good. Service was quite good. Landing: bounced really high, though weather was good and the craft had flown really smoothly up to then."

優點： "Food and Entertainment"
缺點： "None"

優點： "Comfortable seating, professional crew, plentiful entertainment, delicious meals. Incredible value for the price."
缺點： "Wifi cost money, $5 for the minimum 15mb, but was very spotty and unusable. Thanksfully there were plenty of other ways to entertain myself and relax thanks to HK airlines."

優點： "Efficient"
缺點： "No alcohol"

缺點： "The A330 used on the HKG-NRT route was a bit old and out dated."

優點： "They gave us a meal. Hkg to tpe"

優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."

優點： "The food in hongkong airlines ."
缺點： "The entertainment."

優點： "Service and food were very good."
缺點： "Length of flight. Not much they could do about that."

優點： "Really like the self-service juices and snack bar, can get something any time you want"

優點： "The Vegetarian food option was delicious! They had a lot of different movies, TV shows, and music to listen to"
缺點： "The crew was not friendly at all. They didn’t understand what we asked for. When they would come by with additional water or snacks they would speed past you so fast to avoid actually serving you."

缺點： "long line at transfer desk, only two people attending considering that people are trying to catch connecting flights that will leave in one hour to 2 hours."

優點： "Crew was polite and helpful."
缺點： "Why is there check in on line if it doesn’t work? I chose seat 38 and I was given 61 and I always feel sick when I flew at the back. Horrible!!! I even showed my confirmation on my phone and I was said the 38 wasn’t available anymore."

優點： "Great value, comfortable new aircraft, and good entertaining system."
缺點： "The in-flight boardcasting voice was dull, not clear, and not proper toning in Cantonese, Mandarin, and English. Wifi was not working for my phone."

優點： "The flight attendants were all in their mid-twenties to early thirties, immaculately coiffed, had beautifully applied makeup and tailored uniforms and were very attentive. Like it used to be in the good old days of travel in the U.S."
缺點： "As always, leg room was at a premium."

優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"

優點： "Crew and new airplane App is not very user friendly"
缺點： "Unable to use mobile boarding pass so u have to wait for ticket counters to open."

優點： "30 mins early arrived..."

優點： "The plane was comfortable and roomy. I also enjoyed the entertainment aviation. It made the flight go by very quickly."

優點： "Cheap price Quick boarding Polite crew"
缺點： "No wifi No entertainment"

缺點： "Very hot in the cabin."

優點： "Good service . Did there best to please."
缺點： "Nothing"

優點： "Clean and new and comfortable. Great staff and service. No rudeness Fromm flight attendants like US and Canadian airlines"

缺點： "No entertainment on flight. It would be better if we could have watched movies."

缺點： "Both departure and return were in delay problem. Departure had been delayed for 3 hrs while 1 hr in the return."

優點： "Crew are very helpful"

優點： "Seats were comfortable. Boarding process was easy."
缺點： "Wish they offered drinks, or food for purchase something. Wasn’t offered anything at all."

優點： "It was on time. Seat comfort was good."
缺點： "No entertainment at all, and no water."

缺點： "Thye assigned me a seat that didn’t recline even though there were seats available that did."

優點： "Nothing. They charge me my carry on for half the price I bought the ticket."

缺點： "All good...your excellent button would not work...so good. Price for food a bit high. Free water would be good..."

優點： "Everything!"
缺點： "Food can be included in the payment."

缺點： "They charged us for small backpacks and extra for our luggage even though it was under weight and already paid for."

缺點： "Was picking on to weight the luggage that was smallest than other passengers. I feel not a fair judgement."

優點： "Good price and friendly staff"
缺點： "Instructions about carry on luggage not clear."

優點： "Friendly crew quick and uneventful flight"
缺點： "At check in our family was separated all over the plane. When querying after receiving the boarding passes told can’t do anything until he jestar supervisor put us in the same row. The plane was barely a third full so bit of effort from the initial staff would have helped."

優點： "Nothing"
缺點： "The staffs are very rude and not helpful at all. They cancelled my flight just because i did not book the flight out of philippines and had to wait in the airport for 5 hours to get my baggae after they cancelled my flight. Very very dissapointing."

優點： "We took JetStar from Taipei to Osaka, and the experience was good. The flight was smooth, boarding was fast, and the ground/gate/cabin crew members were friendly and pollite. The back of the seats was thin, so when the passengers behind stretched legs, we could felt their knees right at our backs. The seat size and leg room were reasonable, about the same as those on the short distance connecter planes we often take in the USA. We did not purchase food or entertainment so can't comment."
缺點： "The only inconvenience was the confusion caused by the check in counters in the Taoyuan airport. JetStar Asia and JetStar Japan had the identical logo ("JetStar") and crew uniform, and each had a flight heading to Osaka. We arrived the airport 3 hours prior to departure and queued at the only counter for JetStar to Osaka--and of course it was the wrong one. The counter for our flight did not open until two hours before and the sign was not up until then. A girl behind us ended up queuing at the wrong counter as well."

優點： "Don't be fooled by the low price. You pay extra for everything. Initial fare does not include any luggage, a seat assignment or even a soda. Staff were helpful and friendly helping folks use the check in kiosks and automated luggage checking machines. There was no traditional check in counter. At the Singapore airport. You do it all yourself. Flight was on time. The aircraft was newer and clean. This airline is perhaps more dependable than some of the other smaller low cost Asian airlines. Food and entertainment got low rating because there was none really but this was only an hour long flight."

缺點： "Plane was a bit old. Seats are a bit narrow."

缺點： "had to pay extra for one check in bag. Not even water for the flight. overpriced for what you get (or don't get)"

優點： "why Do you ask about good and entertainment? That’s not why I fly."

優點： "空姐人很好。"

優點： "Low price, aisle seat"
缺點： "crowded seating"

優點： "The plane had wings"
缺點： "They decided to combine the flight with 3 other flights and delayed the flight by 3 hours. They did not tell us any of this until we had already checked in. An email or text update would have been nice so we could have notbwaisted 3 hours waiting at the airport."

優點： "服務員的服務都很棒！不會不理人！登機手續速度都很順暢！"
缺點： "餐點簡單普通！在回程check In時時間等待有點久！"

優點： "Friendly cabin crew"
缺點： "For not so short flight luck of entertainment & meal"

缺點： "I lost my baggages on transit flight, it was horrible, my holiday was ruined, they brought the luggages after 2 days"

優點： "On time, polite staff."
缺點： "Undermanned check-in staff, unorganized boarding, narrow seats, no entertainment, absolutely no complimentary food nor beverages (not even some water to compensate for air conditioning). All this in an international 6-hour flight. Yes, it’s low-cost. Still, it’s up to us, customers, to decide what’s acceptable and make companies adapt."

優點： "People where friendly"
缺點： "They charge extra for everything - even reserving a seat, a pillow and blanket let alone luggage and food"

優點： "Nothing"
缺點： "Intolerant check in desk attitude. cheated for luggage fee of 50 USD."

優點： "the takeoff and landing was good, the flight was very smooth"

優點： "I did not like anything about this flight."
缺點： "Luggage allowance is only 7kg (which is much less than other airlines), so my carry in suitcase (10kg) needed to be checked in at the counter and I paid extra. Compared to Vanilla Air, JetStar is inferior because Vanilla air allowed me to carry in the same weight of my suitcase (10kg). Frankly my ticket price was expensive, a couple hundred US dollars for a short 2 hour flight with extra luggage fee of another $30. Check in counter was not even open until 2 hour before flight. Seat was tiny and dirty. When we arrived at destination and got off the airplane, a door immediately after the plane was locked and everyone needed to wait a while for it to be opened, no explanation whatsoever."

優點： "The crew was very diverse. They were multilingual. My flight was also on time. It was only delayed because of the busy runway schedule."
缺點： "Just like any other LCC, you get what you paid for. The aircon in the plane was freezing! Haha I don't know why they changed their 10kgs baggage allowance for hand carry items to just 7kgs. Maybe it's only applicable in the Phils."

優點： "I learned what a low cost airline is. I traveled no problem in Eva air from Seoul to Taipei with 1 check in bag at 20kg and two carry on bags 10kg and 5kg. To my surprise Jetstar Asia requires you to purchase your check in separately from your ticket. Furthermore you can only carry on 7kg. I ended up having to pay 1400 TSD to check at 15kg. Then 600 TSD per kg after that because I had to check in two bags or I was over the 7kg allotted carry on. I ended up paying an extra $286 for bags. I will never ever ever purchase another ticket from this airlIne ever again."
缺點： "the flight brought me to Singapore as I paid for. Except it's like I paid for two flights. Either way I learned what a low cost airline is."

缺點： "Went to baggage claim and was extremely disappointed to find all of my checked baggage wet, smelly, and clothing inside smelt foul and like fish."

缺點： "The line in immigration is too slow but the jet staff never check us till we are almost late on boarding ,they never check the passengers , very bad workers"

缺點： "Late counter opening - causing long waiting time for large number of passengers. High luggage fee"

缺點： "Called customer service during check in for luggage issues but they were not helpful"

優點： "The crew"
缺點： "Charges for luggage twice as much at counter than if online and online is not easy to navigate. Cannot make changes to flight even 2 weeks in advance without heavy costs. I will NEVER fly Jetstar Asia or any Jetstar again. JAL or ANA for me."

缺點： "Jetstar representative told us very rudely at Bali airport that we can leave tha baggage at the airport if we do not want to pay the "at airport baggage fee". Worst airline experience in my40 years of flying internationally."

優點： "extended leg room seats were worth it!"

優點： "I liked that the flight was on time, more or less"
缺點： "International flight charges for luggage; not stated at time of booking and therefore got overcharged at the check-in counter."

優點： "cheap for a reason. get what you pay for."
缺點： "smallest seats ever. bag fees insane"

優點： "You get what you pay for. So if u don't pay for water you don't get it. It conserves but at the same time, is the company that poor??"
缺點： "Nothing complimentary is offered. Not even water for a 3 hour flight. The flight attendants were ok, if that. As one was making announcements he used double entendres that are not necessarily family friendly. Excessive and unprofessional. We will definitely choose NOT to fly this airline again."

優點： "Boarding and in flight crew were fine"
缺點： "The check in and baggage policies are so bad that the lady at the service desk said she would not fly her own airline. Our connecting flight was late so we went to the ticket counter to try to rebook and found it abandoned. At 45 minutes before departure they leave. They charged us full fare to rebook including the baggage fees. I realize that I agreed that my ticket was not refundable. However there is no reason that the bag fees are not credited for the next flight. And if they are not at the service desk they should allow you to rebook for the normal rebooking fee and not charge full price to reschedule"

優點： "Make no mistake, this is a bargain airline. They get you there but it's going to be a cramped space, no real service deal. But the price is right. Works fine for a 2-3 hour flight. You would not want to use them for 6 hours. Pay close attention to their baggage rules. Others have complained about surprise charges. I thoroughly studied it, bought extra weight ahead of time and had no problem. Seat selection was difficult on the website for some reason."

缺點： "I tried to book luggage online but it didn't let me do it. I ended up having to shelve out more money at the airport. It is hilarious that the luggage cost more than the airline tickets. The airline staff at the counter laughed and asked me why didn't I do it online? Well I tried and I kept on crashing on their website."

缺點： "Your flight attendants were very distant. Most of them did not smile or say hello. They tried very hard not to make eye contact. The women where very beautiful and well groomed, but their spirit was ice cold. Air Asia and Bangkok Air all have better flight attendants."

優點： "It's legit"

缺點： "No water on flight unless one forks out $4 for a bottle. $30 for a bag, $13 for a seat! Suddenly, the extra fees make it not such a budget anymore."

優點： "The flight was very comfortable. The flight attendants were very courteous and helpful."

優點： "Low prices"
缺點： "Seats are too close together for westerners to fit comfortably... heaven help any pacific islanders!"

優點： "The price of the flight"
缺點： "bare basics- minimal leg room and no beverages offered"

優點： "The timeliness and arriving ahead of ETAs."
缺點： "None so far"