搜尋台北 臺灣桃園國際機場飛往夏威夷州的便宜機票

優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"

優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."

優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."

優點： "Yes."

優點： "Lots of Leg room"

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "Crew very helpful. Seat roomy."

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

缺點： "Over all"

優點： "even though middle seat, there was enough leg room to rest comfortably."

優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"

優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
缺點： "None"

優點： "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
缺點： "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "The seating on this plane was super spacious and comfortable- leg and seats. Also the seatbelt gave real room. The plane was cleaned; crew friendly, food delicious- featuring semi- famous chefs and well ventilated."
缺點： "Flights should enter from back to front that way you're not waking over people to get your seat.-"

優點： "Great flying on JAL...such great service and sweet attendants. US carriers could learn a lot from the Japanese carriers...they actually make it enjoyable and easy"

優點： "Crew very polite, friendly and respectful."
缺點： "Flightsame as"

優點： "Courteous and professional flight attendants"
缺點： "Long gap between meals. At least they could have provided juice or snacks in between meals"

優點： "Service was excellent!"
缺點： "It was a great flight!"

優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Nothing"

缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

優點： "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
缺點： "The movies were not the first run ones."

缺點： "Everything was great!"

優點： "The staff"

優點： "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
缺點： "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."

優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

缺點： "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."

優點： "Excellent service. Flight attendants are consistantly helpful and friendly."

優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."

優點： "We were numb from a long flight over the ocean. Pleasant flight with helpful crew, and it helped that some of them knew English."

優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."

優點： "best comfy seat! best food best service! I will use japan airline again!"
缺點： "nothing"

優點： "Airplane is well kept. Snacks are available near the beverage area."

優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."

優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
缺點： "None"

優點： "A meal on a two hour flight is an amazing perk!"

優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

優點： "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."

優點： "Staffs areattentive"
缺點： "Chair space so limited"

優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."

優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."

優點： "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."

優點： "Everything, from booking till landing"

缺點： "The main entree was not very good."

優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."

優點： "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
缺點： "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."

優點： "The ground crew in HKG airport was really helpful."
缺點： "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."

優點： "It seemed more spacious. Food was pretty good."

缺點： "the pilot gave us a hard landing in Jamaica"

優點： "Great crew and staff."
缺點： "I didn’t notice that the aircraft didn’t have chargers so my phone died mid flight. I wish there were chargers on long flights."

優點： "Nothing"
缺點： "Opportunity to buy food on a 3.5 hour flight. Pretzels just doesn’t cut it on a ‘dinner time’ flight."

優點： "There was a lot of entertainment choices"
缺點： "Seats are so crammed. Plane was late."

缺點： "App continued to crash. Couldnt watch movies."

缺點： "Onboard entertainment was not reliable on one of our TVs, and the earphones ports barely worked, had to hold the plugs to hear. MinimL food choices, and you had to go to the rear of the plane to get it. Staff on plane was not super friendly."

優點： "Very friendly crew"
缺點： "N/a"

優點： "Chicken wrap"
缺點： "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device. And no power - neither usb nor 3 prong"

優點： "Crew"
缺點： "Having to check our carry ons. We noticed another passenger had placed two carry ons in the overhead. If others are doing that, it forces others to check their carryons."

優點： "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
缺點： "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

優點： "Our flight was delayed for almost 3 hours. They accomodated us with free snacks and sandwiches. The flight crew were very professional and were nice to us, because a lot of us were worried about making our flight. They kept us updated with all the changes. They had good entertainment selections. The pilot got us to our destination about 5 minutes early."
缺點： "Our flight was delayed about 7 times, we changed gates twice, and the I got to my second layover with 20 minutes to spare instead of the usual 2 1/2 hours. When I tried asked the stewardess if I could deplane with business because I was running late for my connecting flight, she said they no longer do that because passengers don't listen to them. Instead of trying, she juat said no. I felt like an inconvience to her, like it was my fault I didn't have enough time between my flights."

優點： "The inflight entertainment. They had a touch screen with a great selection of movies, music, and TV shows to kill the time with."
缺點： "No peanuts."

優點： "We were on a new plane and each seat had power."
缺點： "I was in the window seat near the back and there was a steel box (guessing for the electricity to the seat-back) that took up a third of the width for my feet."

優點： "Great flight overall"
缺點： "Dinner could have been more occidental"

缺點： "Plane was delayed over an hour!"

優點： "Delayed and no AC working..."

優點： "Nothing"
缺點： "The Avianca flight was over 4 hours late. We missed our connecting flight with Star Peru, and had to buy new tickets with Viva Air. We spoke with an Avianca supervisor who told us it was not her company's fault the flight was late. Avianca had a flight that night to our destination but they refused to find space for us, or to issue some type of refund or voucher for our lost time and money."

缺點： "51/2 hour delay!! Should have brought in another plane."

缺點： "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."

優點： "I have to use crutches to walk and before bording one of the attendants noticed me and changed me to priority bording and seatimg on the plain, she then came and helped me making sure I was the first person to board the plain."
缺點： "I've never been help so much by a flight staff they were fantastic. The food was topical airplain food but the entertainment was pretty good and the over all experience was really nice."

優點： "Nothing"
缺點： "机上娛樂視頻皆無，也無預先吿知下載App，座位老舊不舒服。"

優點： "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
缺點： "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."

缺點： "I find this fairly serious! All people were boarded on the plane In a timely manor. We were then informed that one flight attendant had not made to the flight and we were to wait until the flight attendant arrived. We waited over 20 minutes for the employee to arrive to work rather late. This put out over 200 people for one irresponsible employee. In my business that employee would of been fired unless there was a very serious reason. So a full plane of passengers were inconvienced as well as many people that were helping the passengers what maybe 300 + for one employee! Doesn't make sense!"

缺點： "This was on Avianca, not American Airlines"

優點： "Crew was professional, flight was smooth."
缺點： "Plane was old. NO in-seat power, no USB chargers, no in-seat entertainment. TV monitors in the aisles? Is this the 1990s? One crappy movie? The "headsets" are a joke. Too many announcements - and I don't like it when they play movie trailers, commercials, etc. over the sound system. The food was horrific. I wish American Airlines would charge $20 more per ticket and provide some reasonable food. Everything just screamed LOW QUALITY. Lucky I had brought a sandwich and some snacks with me on board. The food was so bad that I didn't even touch it. They should just eliminate the food completely and tell people to bring their own on board."

優點： "Personal TVs with many movie and game options. I also liked that I could view the flight map and timing details. Meals and crew were great too!"

優點： "Great! The flight wasn't full, so the attendants went out of there way to move people around so we all had more space. Flight left on time, was smooth, everything was wonderful."

缺點： "There was a problem with the plane and we were stuck with very warm conditions for 2 hours and 40 minutes before we took flight."

優點： "Entertainment comfort crew food fligjt"
缺點： "Not 1 thing"

優點： "Smooth at GRR. A little Delay in CLT. It was a good experience because we weren't on a deadline to be somewhere."

優點： "On time take off"

優點： "On time start and finish. All but one of the crew were pleasant. One was a bit imperious and seeming overwtought."
缺點： "The 9 hour international leg of our flight was very, very uncomfortable. I'm 6'2", not a freak, and my legs were jammed against the seat frame in front on this new dreamliner Legroom AND seat width both markedly less than the short haul Airbus on our fist leg. To get one of the last 'extra room' seats would have been 179.00...rediculous. This was abuse."

優點： "The economy seats were relatively spacious and had a full TV menu and outlet to charge devices."
缺點： "For a red eye they could perhaps ask people to turn off their lights, but it doesn't matter."

優點： "Service, attitude, great hospitality. Was never treated this nice on any flight ever."
缺點： "Fact that I have to fly different airlines in the future"

優點： "Food was fine."
缺點： "Plane was old and didn't include personal screens in the seats, for an 8+ hour flight it should be mandatory. Everything about the plane felt old and slightly dirty, and while flying across the Atlantic, it's slightly nerve wracking to still see cigarette disposals in the bathroom and on the seats (reminding you just how old the plane is)! The boarding process was a bit crazed, we were put on buses in no particular priority order and dropped off at the plane to all board at the same time!"

優點： "The in flight entertainment was perfect, new, and relevant. I also had an empty seat between myself and another passenger so my legs weren't as cramped."

缺點： "No wifi nor power outlets. The entertainment was okay at best."

優點： "Clean, smooth flight, on time. Enjoyed the blankets and the inflight movie options were good."
缺點： "Cramped, and we didn't get seats together... Hate the system where you have to pay $30-$95 additionally to choose your seats before check in, just doesn't seem fair when the tickets are already crazy expemsive and you're paying for your luggage as well... if you don't pay extra, you (we) end up sitting across from the restroom for six hours of in and out excitement."

優點： "Crew was very upbeat and attentive to passengers. We sat in Main Cabin plus and there was a lot of legroom."
缺點： "1. Limited menu of food for purchase 2. wifi did not work over the Pacific--their wifi is ground based rather than satellite based."

缺點： "The flight was cancelled without notification."

缺點： "Boarding process was a chaos. Thing should not be done: such as re-screened passenger boarding pass and passport for nothing since we went thru 2 times security and border protection. Thing should do: organize boarding zone. all passengers had boarding zone on boarding pass but went in like first come first service."

優點： "It was on time and the crew were good"
缺點： "Padlocks being cut of our luggage with no explanation!"

優點： "The pilot and crew were considerate that it was very early on a Sunday and so they kept interruptions to a minimum."
缺點： "The legroom seemed particularly tight on this flight. Not sure why. I fly a lot. Maybe this plane was diffferent - or I was particularly interested in napping and it was hard?"

優點： "Flight departed on time.our trip out there was disappointing , causing us to get there very late costing us money."
缺點： "Airline did not notify us that as of 10-15-16 the Samsung Note 7 phone could not be bought on the plane. Because my sister Phillip Mae had a meeting at 10am in Greensboro, N.C. she was forced to give her phone to American Airline."

優點： "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
缺點： "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."

缺點： "The flight never happened. Our outgoing flight from HHI to Charlotte was delayed until it was eventually canceled with no reason given and we were rerouted through Savannah, an hour away with no notification and so the return flight had to be changed too because our car was in Savannah"

優點： "Kiosk said see gate agent for seat assignment. 20 minutes later they put me in first class. I never asked for it. I'll take it. Thank you."
缺點： "Need TVs in every chair like JetBlue"

優點： "My seats remained next to each other."
缺點： "Delayed with no proper notice. Flight took an extra 5hrs to arrive destination."

優點： "Not much"
缺點： "All flights delayed and missed last flight in Charlotte costing me my hotel in wilimington and had still waiting to get on itto purchase an additional room in Charlotte. Staff in no hurry to assist!!!!!"

優點： "The crew was very nice and the flight was very smooth. Lots of choices for drinks."
缺點： "The food and boarding."

缺點： "Stewardess was mean when I asked for a mask"

優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"

優點： "I really love Hawaii it was beautiful."
缺點： "It was perfect"

優點： "Crew was great. We purchased economy plus and it was a good amount of leg room."
缺點： "The food options for kids were kind of lacking."

優點： "無"
缺點： "飛機大delay"

缺點： "Baggage handlers in Honolulu let you down. We arrived 10 minutes early but absolutely no bags in baggage claim for more than 30 minutes"

缺點： "Sits not suitable for long distance travel"

缺點： "Plane was delayed for 5 hrs"

缺點： "Not having videos on plane in seat sucked! Mediocre over priced Food"

缺點： "飛機上的食物太差了，份量又不足，全程都餓肚子，有選擇的話我肯定不乘搭聯合航空或是自備食物。"

缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."

優點： "舒適"

缺點： "Food"

優點： "Everything was great!!"

缺點： "One crew is rude while I was ordering food while she is delivering the beverage after the order time. She simply told me they don't have what I want to order and leave. After 5 mins, I pushed the service button and nobody responded. After half hour, I ordered the food from another crew passed by. After I landed, they suppose to return my stroller set at the airplane gate. But they said it is not there, ask us to wait at the airport gate. We walked outside and they broadcasted again, I didn't hear very clearly but followed most parents to walk out. We wait at the baggage claim for almost 1 hour and finally, the baggage crew came back to the gate and found our stroller."

優點： "Cell phone holder and power outlets that actually work"
缺點： "Basic economy pricing"

缺點： "Crew was not visible Seat space was very tight"

優點： "on time"
缺點： "extremely cramped, overcrowded"

優點： "Direct flight"
缺點： "Airfare price. Friends were able to get a better deal connecting through Japan."

優點： "Good pilot"
缺點： "Everything else and being really late"

優點： "Nothing"
缺點： "Bathroom smelled terrible after multiple passengers made a BM! Should be cleaned and deodorant spray should be available. Had to use some body spray and cologne to neutralize the smell."

缺點： "The seating, being separated from my wife!"

優點： "Unfortunately I won’t leave until morning. However I can already answer this question. I will like the fact that I’ll be seeing my only child after an entire year!"
缺點： "I didn’t like the fact that United Airlines took time away from us. Because she’s military I don’t get to see her as often as I’d like. I booked my trip from October 5-16 2017 and our vacation together won’t start until a day later. Some may say it’s only a day but I say different and I should be compensated for my loss as well as so many other people that were traveling with me. My overall experience with this airline was horrible! I won’t say I’d never use them again because you never say never BUT they will be my last resort!"

優點： "All the crews are very friendly,service was great!"

優點： "I liked the free entertainment!"
缺點： "It wa really warm on the plane. The air conditioning needs to be a bit cooler."

缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"

缺點： "Didn't really like the food plane that was offered, seating are so uncomfortable, had a child crying the whole way, wifi didn't work, there was a magazine in my sitting area with ink where I got ink on me, board was late"

優點： "Getting off the plane"
缺點： "The guy puked halfway through the flt and not one single flt attendant came even though they were serving drinks repeatedly to the dr sitting in the row in front of me. Also the flt was delayed as we waited almost an hour for people trying to connect which made me more upset since I was rebooked on that later flt because although my previous flt was there half hour before departure, we didn't have a gate to use which caused me to be 15 mins late for my original flt. Did they wait for me?! NO! I was rebooked. It's unfair that they stole an hour of life from every other passenger to accommodate a few. Back to the guy who puked, an hour after that he started shaking and grabbing his head and asking me why am I hurting his heart. Then incoherent blathering and then his last episode 20 minutes before we land in which he started hitting himself in the head saying he would die right now for his wife and how he's made mistakes. It was three separate incidents from this one passenger and not one flt attendant noticed? Yeah it was bad piled on worse stacked on top of never United ever again."

缺點： "Poor aircraft"

優點： "every seat come with tV"
缺點： "Disappointed that few come with closed caption. Lousy choice of menu"

優點： "Early arrival"
缺點： "Waiting for docking spot."

缺點： "didn't know how to download the entertainment system"

優點： "I got offered to upgrade to first for only a $100 more. Love to fly first on United again!"
缺點： "That the plane was a little bit older."

優點： "The overall rating of the trip was positive, however, the staff at times was very disrespectful and unhelpful."
缺點： "The staff was disrespectful."

優點： "It was not overbooked and had plenty of space"
缺點： "Wifi and food prices were a little too expensive"

缺點： "Ever since gas prices went up to 5 a gallon years ago, the airlines started charging for food, checked bags etc etc. Now that gas prices have come down, the airlines still charge for said items. Totally LAME"

優點： "Free drinks. Soft ones of course, but not something you can count on anymore. And very pleasant accommodating staff. Also very on time."

優點： "Everything was great except for entertainment."
缺點： "Wi-fi wouldn't work on my phone or iPad. What an extremely long trip with no entertainment. Hopefully it works in the flight baCj home :/"

缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"

優點： "Nothing."
缺點： "Simply, EVERYTHING!"

優點： "Early"
缺點： "Nothing"

優點： "Crew"
缺點： "Had to buy entertainment"

優點： "Everything"
缺點： "No free meals"

缺點： "Crew and food could be better"

缺點： "United lost my checked in baggage and the customer service was so terrible and no one was helpful nor even cared. United totally ruined my trip."

缺點： "Honestly, the customer service with United was in need of serious improvement, from the moment we checked our bags to the time we were in flight, we were given very poor service, the man at baggage check in was extremely condescending, acting like we should know everything about United's processing instead of just helping us with our needs in the first place and it added unnecessary extra stress to our travels from Colorado to Hawaii. I don't even want to blame the employees as it was very obvious that they hated their jobs and just wanted the shift to be done with; something needs to be addressed about how they can accommodate both employees and paying customers alike. Let's just say I can't wait until Hawaiian Airlines expands to Denver flights so we never have to deal with United again, as this is the only reason we used this airline."

優點： "It was on time, the landing was beautiful!!"
缺點： "Selection of snacks were not appealing."

優點： "nothing"
缺點： "having to sit in an aircraft for more than 2 and a half hours after push back from the gate and unable to take-off due to a computer problem at their Chicago headquarters. If the captain knew about the problem, he should not have let passengers board so early. This flight was operated by United Airlines so Lufthansa should not get any blame for this."

優點： "The crew was good. Direct with instructions and efficient."
缺點： "On a 5+ hour flight, I should not have to pay extra for the little TV, when other carriers are offering this in-flight entertainment for free. Nickel and dime-ing customers does not bring loyalty. I'll be returning to flying almost exclusively on Delta."

缺點： "None"