優點： "Excellent care of crew to ensure social distancing is adhered at all times."
優點： "The entertainment was great and the crew was very friendly and helpful"
缺點： "The ability to access bathrooms after turbulence has ended"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Crew was amazing"
優點： "Crew was efficient and kept a busy flight organized."
優點： "Easy transit. Plesant crew."
缺點： "Not much to add for an economy flight!"
優點： "The crew was forgetful and would always pass by me when it was time to serve"
缺點： "I don't know, maybe it I took another carrier"
缺點： "The screens should be replaced with new High quality ones."
優點： "cheuk in 快！吾使等太耐！"
缺點： "better boarding system required"
缺點： "Food is ok but can be improved."
缺點： "Cairo airport: Personnel have no manners. Rude, disdainful security staff who bark at passenges as if everyone is a criminal. Must be related to the Egyptian mindset. Dubai airport: Endless taxiing from aircraft to terminals, endless shuttle rides between terminals. You feel like a rat scuttling through underground tunnels and dismal byways through a wateland of darkness to be spat out at ugly, uninviting entrances somewhere in the bowels of Dubai International. No signs, no knowledgeable personnel to explain anything to you. No attempt at making travelers feel comfortable, no attempt at making the surroundings look pleasant. Must be the culture. The flight itself has wonderful staff, but the airport makes me not want to fly Emirates again!"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "great flight service with accommodating staff. in flight entertainment had awesome variety."
優點： "I left my kindle reader in the seatback in my flight to Dubai. They found it and returned it to me on my retum doback to Chicago 3 weeks later."
缺點： "The lactose free meal was disgusting."
優點： "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"
優點： "Food, entertainment choices"
缺點： "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."
缺點： "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
優點： "After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates."
優點： "one of the best flights I have had going to zanzibar"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "You give me exelent space behind the exit ..tnx"
優點： "The ways cabin Crew treated customers very well and politely . I feel comfortable."
缺點： "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."
優點： "The delay was too long and disorganized."
缺點： "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
優點： "the movies"
缺點： "it was a delay on the way to dubai one hour and on the way back to kuwait 45 min"
優點： "The business class seats were on the new Boeing 777 planes were very well equipped with the biggest screens I have ever encountered throughout my many travels. Service provided by cabin crew was great, too."
優點： "Crew were very competent and nice."
缺點： "There was not enough overhead space for my carryon bag, so had to go further back in the plane to find space, this caused a problem when disembarking."
缺點： "Baggage collection slow still waiting"
缺點： "Staff or what resembles a cabin crew came to ask me to give them Back a water bottle that anther staff gave me earlier ? Asked me to switch off my Movie to fight for a water bottle ? Very unprofessional"
缺點： "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
缺點： "The people at ticket issuing counter is very arrogant. Customs form was not given while issuing ticket and I was sent back to the airline ticketing counter and had to stand back in line for customs."
優點： "The food on Emirates is excellent, the cabin is classy and comfortable, and the plane is equipped with modern amenities such as WIFI and charging portals. The cabin crew were polished and professional and friendly."
缺點： "There were maybe too many announcements made throughout the flight."
優點： "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
缺點： "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Its a 14 hour flight and there were some seats open so we were allowed to feel free and use them just so we can sleep better if we wanted to...."
優點： "Crew was great."
缺點： "Boarding could have been better"
優點： "Good service. Great price."
優點： "The flight was excellent, and the team worked very well."
缺點： "Thank you"
優點： "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
缺點： "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
優點： "Crew was very good and the food excellent."
缺點： "Seat space is a little small."
優點： "Food is not bad"
缺點： "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
缺點： "Seats are very comfortable! Very nice flight, crew, entertainment screens are large,"
缺點： "I like everything. I know most countries dont like turks. But turkish are best nationality. With big hearts."
優點： "Good movies"
缺點： "Lack of drinks offerdd"
優點： "The crew is phenomenal"
缺點： "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
優點： "Excellent service"
優點： "Food and crew amazing..I guess Turkish airline going to be best"
缺點： "Flight delayed more then an hour without anyone knowing anything about it."
優點： "Food was quite good for an airline."
缺點： "The cabin was hot, couldn't sleep, no air vents."
優點： "Food, entertainment"
缺點： "Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!"
優點： "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."
缺點： "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."
優點： "The hot stewardess. She not only was gorgeous she smelled fantastic. What a treat to look at! Hire more beautiful women. Fire the fat ones."
缺點： "No where to stash my legs. Why bother to have feet, knees and legs while flying. While flying economy class, airlines should require amputation of legs at the hip. You should just do it because at the end of a long flight your legs will fall off anyhow. They will be rotten and full of ganggreene from no blood flow."
缺點： "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."
缺點： "Ordered veggie meal didn't turn up!"
缺點： "I wish there would be more leg space. Had to use all my power to get the seat to recline. And the movie options were very less and harldy any light and entertaining movies were avilable."
優點： "(see above)"
缺點： "(see above)"
優點： "Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom"
優點： "Length of flight was very tolerable"
缺點： "Transfer was chaotic. The crew could have informed the passengers about the transfer better. They simply haven't help at all on guidance to transfer."
優點： "The food is great, nice entertainment, we good travel essentials!"
缺點： "One of the crews looked a little grumpy. I was referring to the lady who was handing out food. She was not at all happy everytime she serves the meal."
優點： "crew, food, entertainment was great. Seats were terrible"
優點： "The service of both the ground and flight teams"
缺點： "Food and entertainment was a bit less than the usual standard"
優點： "Food was tasty and fresh but staff cold and aloof"
優點： "Young crew, great service, ok meals, very accomodating but it was a little warm in the cabin, the captain was great (super polite and personable)"
優點： "Turkish Airlines offered the best connections to Athens at the best price. Connections were very tight and coming and going worked because the planes were absolutely punctual."
缺點： "I had to check my laptop (not the airline's fault) and the procedure was more tedious than I'd like."
優點： "It was not expensive"
缺點： "It is difficult to say anything positive about a 13 hour flight in cattle class. It is just not comfortable."
缺點： "No individual air vents to control temperature"
缺點： "I had to scramble to buy full fare tickets on Swiss air to get to LAX so we could make our connections. I am hoping someone will contact me as this is not acceptable"
優點： "The flight on time"
缺點： "Nothing. A short flight, not much expectation besides on time departure and arrival"
缺點： "Flight was in time, comfortable, fantastic service"
優點： "Clean and computable plane, very good meals and quick handling for departure"
缺點： "Nothing !"
優點： "Food is always great on Turkish airlines. Entertainment was also great."
缺點： "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."
優點： "The food was good for an airline. Crew was nice."
缺點： "It was a long flight in coach."
優點： "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
缺點： "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
優點： "The cabin crew were super friendly, attentive, and accommodating on our flight. Upon boarding the flight, pillows, blankets, and earbuds were awaiting us on our seats. During the flight, the crew handed out Turkish delights, lemon-scented hot towels, and sleep-care bag full of goodies (like ear plugs, slippers, etc.). The entertainment system had quite a selection of music, TV shows, movies, and games! Though it's always uncomfortable sitting on a plane for an international flight, I felt our Economy seats had a little more legroom than most, and there was definitely a lot of stuff to do on the plane if you didn't want to sleep."
缺點： "The second meal I had, eggplant pasta, tasted terrible along with the beans. The only redeeming factor was the yogurt! In addition, the A/C was surprisingly on low, and for the first time, I became hot on the flight - not that I really minded. It was just a different experience. We also took off an hour after we boarded, which I thought was strange."
優點： "The food and empty seats to move away from a screaming child. The crew were polite and helpful."
缺點： "The flight was 45 minutes late and we were glad we did not have a connecting flight. We stood in the boarding line for a long time."
優點： "Waiting room is too small I guess til boarding. And need wifi."
優點： "Friendly crew."
優點： "I was able 3 soccer games live during the flight. Food was also very good."
優點： "There was free movies to watch along with a travel bag."
缺點： "The food options were not good for vegetarians or vegans."
缺點： "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
優點： "Same as above"
缺點： "Same as above"
缺點： "Flight was cancelled then stood for hours in a line just for a hotel room. Then waited in hotel room till afternoon the next day with no news. Horrible way to handle customers"
缺點： "Turkish airlines lost my baggage, each time I call them they blame ground handling personnel"
優點： "Great food selection and lots of variety. Great customer service and friendly. Both teen ager kids enjoyed the entertainment selections Due to our 20+ hours layover in Istanbul to final destination Italy we booked the hotel in advance. While going we booked near by Sultanhat bazar and while coming back to USA we booked near airport. Airport hotel even cost more was not good as compare to other hotel. We had a very good time to visit Sultan bazar. Enjoyed chesnutt."
缺點： "While flying from IAD to Istanbul leg space was really bad but remaining flight's were very comfortable throughout Italy"
優點： "HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO!!!"
優點： "The crew was helpful"
缺點： "The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido."
優點： "Customer service"
缺點： "If was cheaper to Checked baggage"
優點： "Nothing. I’ll never do business with Delta again. Not even to make use of the $80.00 voucher credit they extended. Delta San Antonio manager Delphine is an awful representative of customer service, and a horrible person!"
缺點： "I should have never flown Delta."
優點： "I like that the middle seat is no used."
缺點： "Bording was not organized. Everyone got up at the same time and no social distancing. Was not handeled well. Same with the exit on arrival. Too many people got up out of ture. No sochial distancing."
優點： "Not really"
缺點： "Being on time not delay 40 min"
缺點： "Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service."
缺點： "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"
缺點： "No hubo comida suficiente"
優點： "confortable and good service."
缺點： "More food more room - but hey that’s what we always want"
優點： "crew with good attitude"
缺點： "food was a waste of time, of energy, of bread, etc"
優點： "Crew was amazing"
缺點： "Gave the option to chose seat"
缺點： "A late flight due to a mechanical problem. Missed connection and Delta was of little help."
缺點： "Very bad service, airline unrespectfull, discortesy"
優點： "Great and faster"
優點： "The flight was on time at departure and 30 minutes on arrival."
缺點： "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
缺點： "Everything. Awful plane, seats and service"
優點： "Overall ok."
缺點： "Cabin was freezing."
優點： "Fast easy on time"
缺點： "Very uncomfortable seating"
優點： "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
缺點： "I liked everything"
優點： "Food service was good."
缺點： "The the audio stopped workin halfway through the flight."
優點： "Flight was ok."
缺點： "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."
優點： "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
缺點： "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
優點： "Flight attendants were great"
缺點： "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
優點： "the service, on time departure, early arrival, FOOD at no cost"
缺點： "nothing...everything was great"
優點： "Being able to watch movies"
優點： "Seat was upgraded."
優點： "The service was exelente"
優點： "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."
優點： "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
缺點： "Confusion over my boarding pass at the Delta terminal in Detroit."
缺點： "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."
優點： "In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!"
優點： "Tudo conforme esperado em um voo da Delta."
缺點： "Nada a reclamar."
優點： "They hade entertainment"
缺點： "No food"
缺點： "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"
缺點： "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."
缺點： "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"
優點： "had connecting flight ready"
缺點： "the plane was 5 hours late, we did not even get free internet of a coffee or a free drink in the waiting room after debarring or in the waiting room connecting was ok, they had boarding passes ready but suitcases took forever to cross customs...getting bags almost an hour"
缺點： "Sandwich for dinner"
優點： "Arriving to the destination"
優點： "Comfortable seats"
優點： "Flight on time"
優點： "Crew were courteous and overall everything was systematic."
缺點： "I had to pay for my single piece of luggage AND for alcoholic drinks. That doesn't feel right."
缺點： "The staff"
"Bad new first class seats. No service"
"I made a check in at the gate due to taking a connection flight bougth separatedly. The lady in the front desk was very rude, she asked me to fill in my info in the Verifly app, otherwise she couldnt check me in. I was in a rush dowloading the app, once I downloaded this one didnt work...it didnt let me select any option or to write any info. I asked her if she can help me and she told me she couldnt, it is Verifly or I would loose my flight At the end another lady from the airline told her this was nos necessary, and show her how to do it. But all the time they were very unkind, as if they were giving me the flight with no cost........"
"The had more than one hour of delay"
優點： "Attention, and flight"
缺點： "Seat I don’t like to seat in the middle"
缺點： "It was a very good flight"
優點： "the seats are ok, but service was awful"
缺點： "the fight attendants attitude"
缺點： "The seats a but squishi. Everything else ok. Thank you."
缺點： "Fix internet"
優點： "Space between the seats"
優點： "My seat mate"
缺點： "The flight attendant"
優點： "Love main cabin extra"
缺點： "Just a cookie for a 3 hour flight"
優點： "The Flight Attendant was excellent. Genuine smile, attentive, and pleasant."
缺點： "Could give more time before baggage and check in. Arrived exactly one hour before flight and ohh my god........ Management however pulled some miracle...."
優點： "Crew was not bad at all. And the seat was comfortable and pilot did an excellent job getting us off the ground and landing. Well done. Great job"
缺點： "We know this is not the easiest job dealing with grumpy people. But we are not all grumpy many of us appreciate your hard word, so a smile at the ones smiling is nice."
缺點： "Foods and movies"
缺點： "Our extra legroom premium seats didn’t feel like we had much more room. No TVs, WiFi that didn’t work...left a lot to be desired. I know the standards are pretty low in the US compared to other countries, but for a plane that seemed relatively new, the lack of standard technology seemed cheap."
優點： "Very kind flight attendant. Flight on time."
缺點： "My entertainment screen did not work."
優點： "Flight attendants were great."
優點： "Ok trip"
缺點： "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"
缺點： "That the bags came out late and I missed my next flight. It was the last flight for that day. Royal Jordanian did not offer hotel stay or anything because they said it is not their fault that the bags showed up late"
優點： "The crew"
優點： "Power outlets at some seats"
缺點： "Little entertainment choices, no complimentary food, late, charged for even the most basic seat selection"
缺點： "They have very long and annoying credit card announcements"
優點： "nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
缺點： "We have a 4 hrs flight nothing to eat wasn't offere, when we arrive to Mexico we have to pick up our luggage from one gate to and other far away! Very frustrating because I have to take other flight to Veracruz, it supposed that I have to pick up everything when arriving in Veracruz. Rosario"
缺點： "One of the stewardess felt like she was at her house with unwanted visitors, I guess. Very senile and careless attitude"
缺點： "It's was my kids first time fying and no entertainment. Wi-Fi didn't work. And the kandng was a bit scary."
缺點： "delayed. and boarding crew had no clue how to handle boarding. senile behaviour of a specific old lady"
缺點： "The snacks."
缺點： "American flight attendant service"
缺點： "a little delay in the departure connection flight ."
缺點： "Unexplained delay, more than 4 hours. Terrible"
優點： "It was on time & staff were pleasant & effective"
優點： "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."
優點： "Great crew!"
優點： "American Airlines has alot more commodities than most"
缺點： "Alaska sold passengers to American"
優點： "Good space on first."
缺點： "The boarding process is not organized, even if you're flying first you have to "elbow" your way in. The headphones or the connection are wrong the noise coming of it is terrible, couldn't watch a single movie. Unusable. Tried moving it around and changing for another unsuccessfully."
缺點： "Leg room - i feel like it's the smallest of any carrier worldwide."
缺點： "Fast boarding on coach."
缺點： "no entertainment! Nothing. On the flight from Mex City to LAX the bathroom facilities were so limited that some Economy class passengers had to try to use the business class or first class facilities' An FA then came on the intercom and said Economy class must only use their own facilities and this is according to an FAA regulation. THat is a straight out lie. If you eliminate bathrooms from Economy class to squeeze in more seats this problem will persist. American Airlines should be ashamed of itself."
缺點： "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
優點： "crew was exceptionally polite and courteous."
缺點： "free beverages were rushed, many passengers not get same mostly because of turbulence conditions"
優點： "boarding was well organized and flowed well crew allowed us to move to open row of seats"
缺點： "It seemed that asking for extra service was an imposition on the 'gossip session' for the crew standard fare of biscuits"
優點： "The crew, boarding went smooth"
缺點： "The seats too close ,I drop one paper I could hardly bend over I am 5ft tall"
缺點： "The automatic machines wouldn't check me in. The lazy who checked me in manually have me wrong information about my luggage. The affect on the Mexico side have me MORE wrong information about my luggage. Ultimately, my luggage was lost. Still waiting for them to find it."
缺點： "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."
"Everyone was very helpfull with bording."
優點： "Nothing....old plane crappy service...the crew seems That they been punish to do that flight ...screens didn’t work...one of the crew members told me that I can’t change seats even that my screen dinner work because I didn’t pay enough to change my seat"
缺點： "To fly in another airline.... United ? No way what a lack of empathy.... never again"
優點： "Actual travel was OK. I arrived as per any flight"
缺點： "Baggage policy on my fare rate. Ended up spending about $300 to check a carryon. (proper size and weight) I knew it was not included in the fare, but assumed that I could check it or carryon for a *reasonable* fee. Checkin personnel not sympathetic despite travel being forced by coronavirus eviction. Great fare turned into an expensive full fare."
缺點： "May be better food choices. Overall I was happy with the flight!"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "The effort of the crew to do as much as they could. Even at basic econ fare. Profits dictate. People are crammed as much as possible. We felt like folding chairs. But what can be done?"
缺點： "See above"
優點： "I really like the entertainment onboard with the United app."
優點： "The air line didn’t let me aboard my fly cause my baby Of 6 months!! Was needed a ticket to fly!!!! So I was on time to aboard, but the airline say was too late Really sad."
缺點： "The crew and the people do the tickets are very rude"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
缺點： "I will never arrive to this airport again. It’s too difficult to go to manhattan (especially on Sunday) it’s not worthy to save a few bucks to spend more than one hour in the taxi"
優點： "older man attendent was rude, condesending to new black femal rookie late flight!!!!!!!!!!!!!!!!! SMALL seats and plane"
缺點： "be on time, make larger seating!!!!!!!!! no seat should be small no matter what the airfare!!!!!!!!!"
優點： "Late take off Tv selector did not work Super small plane and seats"
缺點： "On time, comfort seats, working tv Fire the old man flute attendant, he is unfriendly, rude,sarcastic to young black female lovely lovely trainee"
優點： "Everything was on time and on schedule."
缺點： "No food."
優點： "Great service"
缺點： "Delay flight"
缺點： "Out flight was supposed to leave by 11:10 PM. United kept delaying the flight until 2 AM when they announced they flight was delayed to 8AM the following morning. At that point we had to stand for 1.5 hours in line in customer service with no information as to why this had happened. By the time we were with customer service it was too late to go to a hotel to sleep, so we had to sleep in the floor of the airport. The flight boarded to leave by 8 AM but we were again delayed in the runway 2 more hours. The last explanation the gave us was that the copilot never showed up. I do not recommend flying with United Airlines."
優點： "As expected."
優點： "It was ok ok!!!"
優點： "excellent service. needed assistance since Dad could not walk too well. airport got him a chair and he made his flight with no problem"
優點： "The flight attendants were polite, helpful and super patient with our kids."
優點： "the flight left on time"
優點： "Check in was easy, no hassle. No lines"
缺點： "It would have been nice to have a direct flight from dc area to Houston instead of having to go thru Chicago."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "On time and organized crew"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Missed flight but had no problem rebooking."
優點： "The check in staff which was the same boarding staff was below average there was 3 agents who very poor, poor in attitude, poor in problem solving, wished at that moment I had booked on another airline."
缺點： "Missing it."
優點： "On the departure as well as an early arrival to my destination."
缺點： "I kept getting bumped into by flight crew ever though I was clear from the aisle, and they would constantly be walking up and down. I had to hold in my trip to a restroom until touch down because I didn't want to get caught up in the ridiculous cross traffic on a plane. Overhead compartment adjacent to me kept opening, thankfully, it didn't cause an accident."
優點： "I like that we had Direct TV."
缺點： "I didn't like that we had to pay extra for more channels."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "On time, friendly etc"
優點： "Nothing at all"
缺點： "Everything about UA."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "Simple, newer plane."
缺點： "Food horrendous as usual on any american airline."
優點： "Maybe crew should rest more and have better attitudes"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "One hour late. Space between seats."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
缺點： "The entretainment was not working"
缺點： "1hr late to board because of a missing flight attendant. They could not get replacement for an hour."
豁免更改費用。 搜尋台北市 臺灣桃園國際機場飛往墨西哥城的彈性機票