優點： "Crew was fantastic."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again...."
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
缺點： "Be on time. 3 hours delay"
缺點： "It was perfect"
缺點： "They need to smile and respect the passengers"
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
缺點： "Seat was very uncomfortably"
優點： "Innovative seating arrangements in business. Service was good."
缺點： "Comfort of seats and laying position are ok, a bit hard for 15 hours."
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "Food extreamly salty and makes you gassy. Bathrooms were always dirty and out of items. Economy cabin was freezing cold and the blankets provided are paper thin."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "Crew was attentive, plane was clean."
缺點： "Food was horrible. They did not dim the lights until 1.5 hours into the flight."
優點： "The seats were comfortable with enough leg room even in Economy class. I was late to go through security check-in, but the flight waited for me to board the flight. The on-flight entertainment was excellent."
缺點： "I didn't like the food offered that much. Also, it seemed that the crew were not that good in coordinating among themselves and helping out passengers. There was not much option on drinks."
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "Smooth easy ride and great business class lounges."
缺點： "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
缺點： "The crew service very lack"
優點： "早餐是粥 很棒"
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "very friendly staff, meals were very good, much to choice in the inflight movies games, etc."
優點： "The service"
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點： "Great airline, punctual, attentive"
優點： "Crew was excellent with great service and appropriate amount of information from captain"
缺點： "Baggage return upon arrival not very good Also airline requirements of arriving 3 hours before flight is a cruel joke."
優點： "The crew's attention to passengers request in The Economy class"
缺點： "Nothing for what I paid"
優點： "The flight was short, but still included a full meal. The flight crew was very helpful and thoughtful."
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Audio was good quality. Liked the maps."
缺點： "Limited leg room."
優點： "Nice crew. Economy seats ok."
缺點： "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""
缺點： "Limited help in assisting passengers who missed the connection"
優點： "Crew was amazing. Professional, cheerful, willing to help. from take off till landing"
缺點： "Seating was atrocious. I specifically asked whether I could get an exit row seat (i am 6'4"). I was even willing to pay the extra 200$ for my partner and myself. I was told that there were no open exit row seats. But on boarding, the entire exit row was empty. It stayed that way through the flight. Super annoying."
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "I had a 3 hour layover in Auckland before my connecting flight to Queenstown on the South Island. Quantas delays in Melbourne wiped that out forcing me to pay $500 NZD for a later flight on Air NZ. After contacting with Air NZ customer service and explaining the circumstances, they reduced it to $100 NZD. Pretty cool. Quantas basically said that since I had purchased a rock bottom priced ticket I should take a flying you know what at a rolling donut."
缺點： "For a flagship airline, a in seat screen should be a given. This is not a budget airline."
優點： "Good comfort service"
缺點： "Hour and half taking off, many seats were unusable because of a chute malfunction"
優點： "The very good check in service at Changi Airport , for Business Class"
缺點： "The food ! Great on way over , poor on return leg from Singapore"
缺點： "Dinner choices could be better. Slow boarding process."
優點： "The boarding process was easy, less hassle no extra security with lot of hassle"
缺點： "The seat amenities were below average. 14 hr flight with no power outlets - was surprising"
缺點： "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."
優點： "Fantastic crew members who were very helpful with our infant."
優點： "Short flight, but they fed us great food, great service, even good wine."
優點： "Amazing food and entertainment."
缺點： "I’ve been on more comfortable plane seats."
優點： "Crew was amazing, first time on Economy Premium, really worth it."
缺點： "They didn’t leave my food. They took it away."
優點： "The service and entertainment provided"
優點： "On time"
缺點： "No inflight entertainment available."
優點： "Lovely staff"
優點： "The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand."
缺點： "Passport control in San Francisco took a very long time."
優點： "Smooth flight, minimal disturbances, crew extremely courteous and helpful!"
缺點： "Food is below average!"
缺點： "food was poor seat was too cramped the seat in front of me was broken and kept reclining"
優點： "NOTHING - THE TRIP WAS A NIGHTMARE AND I WILL NEVER TRAVEL WITH QANTAS AGAIN IF I CAN HELP IT. QANTAS WAS ALWAYS MY FIRST CHOICE BUT I WILL GO THE LONG WAY ROUND TO AVOID CREW & CONDITIONS LIKE THAT AGAIN. NO PILLOW,BLANKET OR TOILET PACK AND THEY RAN OUT OF FOOD. I WILL TELL EVERYONE ABOUT THIS!"
缺點： "Dark haired male crew member extremely rude except to two in row I58 & J58 who got 5 beers before departure,Food before everyone else, a gift pack from 1st class given before landing. I was refused extra bottled water. No entertainment the whole flight, Loud buzzing in galley 60H entire trip."
優點： "Crew was nice, seat not so comfortable"
缺點： "too crowded for such a long flight"
優點： "The crew were really good, kept us informed about the delays and what was happening, and they all remained upbeat and chatty"
缺點： "Movie selection could have been better"
缺點： "No back-of-seat screen, overhead screens lacking enough contrast to see much. No matter, I looked out the window instead!"
優點： "The friendly crew, space for my legs and the food."
缺點： "The entertainment gadget was faulty."
優點： "Great Business Class Lounge close to departure gate."
缺點： "Connecting from a domestic flight with Virgin Australia to the International Terminal carrying 5 large pieces of luggage was a bit stressful and complicated. Train or Bus ? Lots of Lifts up and down. Boarding security was excessive."
優點： "The service and flight as total."
缺點： "No issues."
優點： "Food was delicious and service excellent"
缺點： "Slow customs in Honolulu"
優點： "Keith the baby whisperer. Who took the babies one by one from there clueless mothers and stopped them crying and screaming. Kieth deserves his own commercial."
缺點： "The food and the seat comfort."
優點： "Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane."
優點： "Crew was very professional and willing to help"
缺點： "Selection of movies not that great when you spend 14 hours sitting on a chair for that long you expect at least to have some good movies to watch ... that was a let down. Also everytime they served us food it seemed lime yhey didnt have enough of the choices we were given as the crew had run out of our choices all the time making choose things we didnt lie"
優點： "Great crew, nice clean aircraft with lots to watch via their streaming service Flight left ontime and arrived early"
缺點： "Food was good but not great"
優點： "Lots of movies and a good amount of food"
缺點： "They wouldn’t let me choose my seats at all and the seats weren’t very comfortable. Which is surprising bc the plane is quite new"
缺點： "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."
優點： "Entertainment for the kids Healthy food The crew were great and interactive"
缺點： "Too much pressure for the ears"
缺點： "Plane was approx 1 hour late"
優點： "Flight was delayed simply due to the poor positioning of the auxiliary power unit that is an acceptable reason for delay which shows absolutely poor operational management of the local airport operations"
優點： "Just about everything was perfect. Friendly and most accommodating staff. Very good meals. Nice seats. Also great entertainment selections. This was our first time flying with Qantas Airline. Overall, this was the best flying experience we have had. Oher airline companies should learn from Qantas Airline!"
缺點： "The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts."
優點： "Food was a improvement luggage transfer to connecting flight great a"
缺點： "All good"
缺點： "Check in personal at Australia was very bad attitude and service"
優點： "QANTAS were excellent."
缺點： "That we missed our connecting flight (not our fault) but they put us on another flight immediately after, so it was all good"
優點： "Overall good flight and staff nice and friendly"
缺點： "Nothing comes,to mind"
缺點： "Flight was canceled after 8 hours of Rebooked flight included an additonal stop, as well as overnight layover. Qantas made no attempt to give have better flights or offer any vouchers for the trouble (they provided the bare minimum of hotel, but no additional perks)."
優點： "Staff polite and friendly. Entertainment on my ipad with wants content great."
優點： "Liked the food, flight attendants, entertainment and overall comfort even though it's just economy. You just have to come prepared with what you need to stay entertained and comfortable ie snacks, comfortable clothes and shoes, jacket or sweater, pillow, headphones, music. Better of you can bring your own headphones that use bluetooth and headphone jack cable."
缺點： "Boarding process is chaotic at best and starts 20 minutes before take off. It works but it's very chaotic for economy passengers. I am sure it's much easier and nicer for premium economy and business select and first class passengers so you get what you pay for lol."
缺點： "Food and service was appallling. ... an insult to be assed a Lindt choc (1) ... by hand."
優點： "The staff did the best they could to accommodate everyone on a full flight in economy. The passenger in front of me had a failed entertainment system and the staff handled it very well."
缺點： "The leg room is obviously minimal in economy but compared to Singapore Airlines this was cramped and when the seat in front reclines it's almost impossible to find a comfortable position if you're over 5 foot 9! food was below par."
缺點： "The crew was not all that friendly in my section"