優點： "amazing and the airport is awesome"
優點： "I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly."
優點： "Crew wax amazing"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Good meals, comfortable seat with fantastic entertainment options."
優點： "The Seat is good."
缺點： "The check in counter welcoming should be better in Barcelona"
優點： "Crew was generally very good."
缺點： "Flight was delayed by 2 hours"
優點： "The crew were attentive and friendly."
優點： "Everything was excellent."
優點： "cheuk in 快！吾使等太耐！"
缺點： "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."
優點： "Very professional and courteous crew..."
優點： "The crew.. And the quality of the aircraft. Plus the on time departure and arrival was fantastic"
缺點： "The TV show collection was a bit of a letdown"
優點： "Nice and clean flight good crew"
缺點： "Nothing as such"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "the food is excellent"
優點： "Crew were very professional and polite, entertainment was awesome all the latest movies, food was pretty good. Thanks for free wine and drinks. Crew were very kind."
缺點： "Though more comfortable than other flights like KLM, it was still a little cramped"
優點： "Great food and Entertainment"
優點： "Really disappointed from EK staff they are very strict & applying hard rules ..employees without any sense specially station supervisor"
缺點： "Can’t decribe but EK now falling in business while other airlines will take adavantage of ek staff issues which I can’t decribe"
缺點： "It was too cold in the airplain"
優點： "The crew was excellent and the food is very good. The portions were good and the drink selection is excellent."
缺點： "The seating room is poor for someone who is 6'2" tall. My wife had issues with her ankles swelling. When we tried to get a cold compress to put on them we never received it. We also asked for some fruit instead of the pizza snack and didn't receive it either. I know you don't have much control over passengers, but we had a two year old child in our seating area and it screamed and cried virtually the entire 14 hour flight. Very annoying."
缺點： "The flight got cancelled, and it was impossible to reach your customer service. It was the first time to use and last time."
優點： "I liked the passengers"
缺點： "dirty toilets,clogged,seats dirty,crew not enthousiastic, left overs from previews passengers,expired candies."
優點： "Dinner was good, breakfast a bit ordinary"
缺點： "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
優點： "Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
缺點： "No foot rest - limited ability to upgrade."
缺點： "Delayed and no hotel for an 11 hour layover"
優點： "I love the positive and can-do attitude of your crew"
缺點： "A 4 year old banging on the back of my seat"
優點： "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
缺點： "The food was average"
缺點： "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
優點： "I forgot my laptop in the flight and called almost inertial but could not find it yet."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "horrible baggage policy"
缺點： "Seats are cramped and uncomfortable"
優點： "It was a smooth and pleasant journey."
缺點： "Menu options were somewhat limited"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Great crew good food"
缺點： "Crew was not really engaging with a smile. Seemed like they were avoiding longer conversation or even eye contact."
缺點： "Bad experience my mother 73 years old and pre booked wheel chair but not provided in Dubai Air port while transferring time and also misguided us very short distance for walk. she faced lot of trouble to walk ."
缺點： "Everything was great"
缺點： "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"
優點： "Great service and very polite staff"
缺點： "Glad we were able to watch a movie"
缺點： "Sits not suitable for long distance travel"
優點： "Pilot was informative. We were delayed because we had to wait in line for our plane to get de-iced"
缺點： "Not sure but I think the WiFi wasn’t working? I know #firstworldproblems right?"
優點： "I liked everything was excellent"
缺點： "There was a 10 minutes delay"
優點： "Quick, not overcrowded"
缺點： "WiFi didn’t work when I paid for it"
優點： "The bathroom sign that shows if it is busy without going there"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "There was three hour deley because the pliain didn't arrive on time."
優點： "Almost everything"
缺點： "We got off the airplane from Singapore to Houston. We almost missed the fight from Houston to Tampa because we didn't have enough time"
優點： "The food was better then on many airlines"
缺點： "The staff could have been more friendly"
缺點： "Video monitor inop and the audio on next passenger inop."
優點： "Made up time for delayed departure"
缺點： "So cramped. Sat next to very obese person....spilled onto my seat"
缺點： "They ran out of the food I wanted"
優點： "On time"
缺點： "Not comfortable"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Coffee with cookies!"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Not sitting by my wife."
優點： "Could have basic viewing for free like other airlines."
缺點： "Kids screaming and kicking behind me the whole time"
優點： "We arrived on time"
缺點： "Gate attendant was crabby We sat on plane for an hour due to a matienance delay"
缺點： "No food on plane only a tiny bag of snacks"
缺點： "My trip was for my dad's quadruple bypass surgery and the date was changed. I was told by Price Line I would need to pay $400 as fee to change my trip. I received your email so I contacted United directly and they said there was a $200 fee which could be reimbursed since it was a medical situation."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Captain... smooth landing"
缺點： "Gate attendants were crabby and not very helpful."
優點： "Good service"
優點： "Pilot sped up to make up for lost time"
缺點： "Snacks need flavor"
缺點： "3x we changed our gate nos inorder to board ..."
優點： "The passenger next to the window."
缺點： "The passenger on the aisle."
優點： "On time, pleasant and helpful staff."
優點： "Very smooth and easy from arrival to airport to final destination"
缺點： "I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that."
優點： "Everything on Kayak was fast and simple!:)"
缺點： "Flying in general"
優點： "very polite staff"
缺點： "Wi-Fi wasn't available"
缺點： "Plane was really hot."
缺點： "The landing was rough!"