Food was horrible. Flt too crowded. Dirty bathrooms.
Pushed to check in carry on bags when overhead compartments had enough space. Very poor food and staff on Singapore to India flight.
Everything is excellent eventhough our flight was cancelled. They provide us accomodation in the hotel and food. I understand why the flight was cancelled and I’m glad they did cause it’s for our own safety.
I love everything about Singapore airlines excepted fact that you cannot reach a person to speak with anything with on the phone that is the only reason I may not use a Singapore Airlines again I tried many times to call someone and cannot speak to a person about some specific problems that I need to speak with an individual about
優點： "Amazing crew, very nice and helpful."
優點： "Crew is attentive to our needs"
優點： "Amazing services and foods"
缺點： "The business class seat was great"
優點： "Flight attendants were very friendly, professional and helpful"
優點： "Crew will try there best to help you in anyway"
缺點： "Missed my connection so lost bags . Took 2 days for them to get to me."
優點： "I like all"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "Very cramped. Worst leg of the journey"
缺點： "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
缺點： "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
優點： "The seats were comfortable and the staff was very attendant!"
缺點： "No complaints"
優點： "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
優點： "The comfort and caring staff"
缺點： "Food serve a bit slow with the no of pax and long queue for the washroom"
優點： "Friendly staff."
缺點： "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
優點： "Most everything"
缺點： "Crying babies made it tough to sleep the whole flight"
缺點： "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
優點： "The aircrafts, on-board service on Sin Dxb route"
缺點： "The thing that Inhad to fly Silk Air with one of four flights."
缺點： "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
優點： "The crew on this flight we amazing had a great flight Thank You"
優點： "It was good"
優點： "More leg room than other airlines, superb service and excellent food!"
優點： "Modern Aircraft , good seat ,Crew friendliness"
優點： "I liked there was an opportunity to bid on an upgrade"
缺點： "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
優點： "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
優點： "The service, kind and pleasant."
缺點： "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
優點： "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
缺點： "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
缺點： "breakfast was terrible"
優點： "Very friendly crew & modern aircraft"
缺點： "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
優點： "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
缺點： "Really nothing. I loved flying with them."
優點： "Had good experience on Bangalore sfo return journey. In particular your ground staff and aboard the flight were so warm and receptive. Only thing is that seating in the economy class could a little more better. Thnx SA"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "The wonderfully kind and friendly air hosts and hostesses"
優點： "The entertainment 100s of movies & Shows The very good portions just right"
缺點： "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
缺點： "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
優點： "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
缺點： "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
之前由於疫情的關係，打算不在飛行中用餐，但是到了機場，發現其實情況沒有想像中嚴重，所以現場請check in 服務台的服務員幫忙訂奶蛋素餐，但是我也明白時間太趕，可能沒辦法。所以心想：有就感恩，沒有也能夠理解。 結果，飛機上某位空服員自願把自己的餐點給我吃，讓我既不好意思，但是也非常感動。 感謝他們的貼心和用心。
優點： "The food was great and so was the service."
缺點： "The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline ."
優點： "The flight was a great value for the price and the staff was amazing and attentive."
缺點： "The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great."
缺點： "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
優點： "The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers."
缺點： "Nothing! Awesome Airline. Would use again when traveling to Asia."
缺點： "The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat."
優點： "food and seat are good."
優點： "Good service, onboard entertainment"
缺點： "Twice now I didn't get the seat I reserved at the time of ticketing."
優點： "Good staff and very helpful"
缺點： "Not much variety of food in a long flight"
缺點： "Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone"
缺點： "Some of the courses in the dinner were excellent like the soup and appetizer. Other items were off, like the entree. Wine selection could improve."
優點： "Seat was ok. Service was timely"
缺點： "The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available."
優點： "They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options."
缺點： "Terrible food."
缺點： "Food was not as good as I would expect from China Air and they ran out of eggs for breakfast."
缺點： "I had preselected a window seat, but somehow I was “bumped” out of this preselected window seat to a middle seat. I informed this detail to the Air China rep at check in but she would not listen nor care about it. I tried explaining several times, but basically got nowhere. Thanks for listening"
優點： "Great food"
缺點： "Need more leg room"
優點： "Food and transfer is great."
缺點： "Flight delays."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "The staff was nice and very accommodating. The food was good. I was very comfortable the whole time. My ears were fine."
缺點： "I tried a lot of times to check in online but I was never successful."
優點： "I've never experienced anything than superb customer service from China Airlines. When feasible, I always opt to go with them, even if Kayak suggests a cheaper flight. I was cutting it close with a flight, and their staff walked me through security, baggage, and straight up to the gate (TPE to Okinawa). Highly recommended."
優點： "Better entertainment."
缺點： "No footrests, skipped at mealtime and flight crew response delayed, not offered arrival form"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
缺點： "They have awful customer service and caused me to miss a flight and have to purchase all new flights. I will never use them again."
優點： "It was a great flight There staff were great, even fed us on a 80 minute flight"
優點： "Beautiful plane, clean and well serviced, unlike American carriers"
缺點： "We were delayed an hour on the tarmac in Taipei with no explanation. I was told there were no aisle seats and when we finished boarding I could see that the attendant on the ground had not been truthful. I did get a bulkhead aisle seat after the doors were closed, but I would like to know the truth from service people."
優點： "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
優點： "Fast boarding. Well organized. Good flight attendant crew although they need people with better English. Food was served hot and on schedule. Fair selection of movies. Poor selection of Tv programs"
缺點： "Transiting from One flight to another in Taipei is no easy task. Signage is poor watering lounge features giant rocks for seating and I found out later that there is a proper lounge downstairs. No signage in English to tell you about the seating downstairs. Poor selection of food in terminal. we have to pay for WiFi and when you get it, it's very slow."
缺點： "I need, wheelchair service for this trip but very disappointed the service. I carried my bag to find my seat by my myself. The crew only helped me to put up the bag and my umbrella stick until I asked."
缺點： "Poor customer service"
優點： "Yes.The crew was amazing"
缺點： "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
優點： "Good food"
缺點： "poor customer service. They are always late and ground crew is not helpful at all"
優點： "Very nice airline i like turkish airline clean best service"
優點： "Customer service was excellent and food was restaurant grade!"
缺點： "Nothing comes to my minds"
缺點： "too good a airline .I recommend this to all passengers travelling"
優點： "Food was good. Able to get lots of water. Wide variety of movies/TV shows. Was happy with the service overall. Would compare them to Delta for international flights."
缺點： "Announcements weren't always clear but didn't really matter."
優點： "Great options to watch on tv."
缺點： "Flight was late, horrible process at gate of checking passports and items. Should not happen during a layover. This process should take place when checking in."
優點： "Everything was good apart from food"
缺點： "The low calories special meal was inedible. The protein was so overcooked."
缺點： "flight was delayed 90 minutes and I had to sit next to a screaming baby the whole flight."
優點： "crew, food, service"
缺點： "3 hrs delayed"
優點： "Entertainment n meals"
缺點： "Not sure"
優點： "Variety of entertainment available"
優點： "Nice seat, good choice of entrainment, great food"
缺點： "That they offloaded my baggage and didn't tell me. I didn't have my stuff for 2 days."
優點： "The inflight entertainment."
缺點： "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
優點： "On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic."
缺點： "More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead."
優點： "The service was great and the price was the best out there. Everything about this airline was great except for the boarding process in Istanbul."
缺點： "The boarding process in Isanbul was third rate. We went through five security screenings at the gate after having gone through airport security. We were crowded into a space that wouldn’t have accommodated a group half our size. Then we were criwded onto busses to stand and wait about 20 minutes while others cleared the five security screenings."
優點： "See previous"
缺點： "See previous"
優點： "Every thing"
缺點： "Every thing is good"
優點： "Entertainment was good"
缺點： "Economy was tight."
優點： "Good new airline ,good people nice service,everything was perfect thank you turkish airline"
缺點： "small plane, noisy! did not like business class. BUt overall ok"
優點： "I like Turkish airlines. I was able to go on a City Tour and try Turkish cuisine provided by the Turkish airlines. I wish you distribute loqum (Turkish delight) on board like you did couple years ago. Turkish, you are the best! Thank you!"
優點： "Will definitely fly Turkish Airlines again."
缺點： "The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent."
優點： "Great experience whether I was going or coming. I loved it."
缺點： "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."
優點： "Service.. questions answered. food"
優點： "The Food"
缺點： "The seat size"
優點： "The crew was very helpful in getting the Wi-Fi to work on my phone. The food was delicious."
缺點： "Not enough leg room for me at 6'3"ans the guy in front of me reclined his seat for the whole 12 hour flight!"
優點： "The attention from the crew and services"
缺點： "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"
優點： "It was s safe flight."
缺點： "We were forced to go through numerous security checks. The last check was at the gate and our carry-ons were searched yet again and our laptops, cameras and iPads were taken. Apparently we cannot bring these items on the plane and no one told us, the customers who paid to board this flight. Plus the wifi was not free. And when we tried to use the wifi code we were given from the crew as a "perk" from our camera Ana iPads being taken, that still did not work. So that was a 13 hr flight with no wifi. Plus on my flight from Istanbul to Atlanta my Tv did not work and the crew didn't speak English and could not understand my complaint. Overall the worst flight ever, close to a Delta flight which everyone knows is the bottom of the barrel of airlines. When we finally arrived in Atlanta it took 3 HOURS to get our baggage. We landed at 7:45 PM and did not get our bags until 11 pm. We were not told what the delay was and to just be patient. I will a NEVER take this airline agin."
優點： "Complimentary travel kit was a life saver."
優點： "Reasonable good food by airline standard. Good entertainment options."
優點： "Crews were very nice helpful"
缺點： "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
優點： "Availability on movies to watch"
缺點： "I've been flying to Greece for many years and this was the worst flight I've ever had! The flight was over packed. My fiancé and I did not get the seats I originally selected. Seats were so small and extremely uncomfortable. We had to wait for about 30' before we took off WITHOUT air conditioning!! That was miserable!!!! Last, I found HAIR in my food!!! Although, the flight we took from Atlanta to Instanbul was one of the best flights I've ever have taken. Mixed emotions.."
優點： "Friendly service and plenty of food"
缺點： "They cancelled my flight but there are free tours or free hotel accommodations that are offered"
缺點： "Not enough leg room."
優點： "I just liked the entertainment. I watched couple of movies comfortably. That's it."
缺點： "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
缺點： "It was hot on the airplane"
優點： "It got me there alive"
缺點： "better entertainment, but still not the best"
優點： "That it was a direct flight ."
缺點： "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"
優點： "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."
優點： "Seat comfort and entertainment was good."
缺點： "Boarding process was poor. CREW HAD NO CONTROL over passengers standing, opening overhead bins and walking around while plane was taxing. FOOD WAS POOR at best horrible at times."
優點： "I didn't like anything! Extremely disappointed and not planning to fly with Turkish Airline again. I been flying with Lufthansa since April 1993 twice sometime 3 times a year and I don't remember ever being annoyed, disgusted, treated poorly and rudely and disturbed with any of their flights as I was on Turkish Airline! Ms. Meryam was the rudest human being/ female I met so far! Extremely rude , unprofessionally and very unfriendly Ummi G. Gunturk"
缺點： "I didn't like anything! My seat was broken, didn't move , the seat arm was broken , TV screen was broken and the crew didn't have the curtesy to even bother to upgrade me to a better seat. Instead the dumped me to the second to the last seat all the way in the way which the seat didn't work either. I been on the broken seat with my neck braces around my neck on (due to a neck injury) for 11 hours and the crew didn't give a damn about me!!"
優點： "Good entertainment options"
缺點： "Overall okay crew, but some very rude members"
優點： "Thanks for the monitors."
缺點： "The crew seems tired."
優點： "Good to have on board internet"
缺點： "Quicker boarding of passengers."
缺點： "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
優點： "Hmm pilots safety records paid over 2500 for comfort eats wanting to feel a bit more special"
缺點： "Food was awful service main cabin mediocre at best I don’t think delta realizes how important all the customers are not just business class as we do have choice out there throwing the piece of chocolate out there at the end to a horrible experience doesn’t make it ok"
優點： "Nothing horrible service"
優點： "Good crew. Ample legroom."
缺點： "Plane was delayed by more than an hour."
優點： "Good snack selection. Crew was personable."
優點： "Flights were both timely"
缺點： "WiFi on flight from Atl to Tallahassee wasn’t working at first"
優點： "Good crew, good service."
缺點： "No complaints!"
優點： "Crew was great as always. Friendly and professional"
缺點： "We had a delay that complicated our getting home but all ended up OK"
缺點： "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
缺點： "Very slow plane turnover."
缺點： "Leg room was lacking."
優點： "I like how friendly the crew was"
缺點： "Our flight was delayed by an hour and we had a connecting flight IN ATL that we had to get to in :30 minutes. By the time we got off the plane we had :15 minutes to get to our connecting flight. We barely made it. They were about to close the door on us. Didnt really appreciate that."
優點： "Nice plane and super nice crew."
優點： "First time flying into Daytona and it was super easy."
優點： "Delta - best airline"
缺點： "Airbus - entertainment systems never work."
優點： "fast flight"
缺點： "Wi-fi sucks"
優點： "Short flight! Crew nice enough!"
缺點： "Boarding seemed slightly delayed"
優點： "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
優點： "Delta planes are typically nice and clean"
缺點： "Flight was delayed multiple times."
優點： "Crew was friendly"
缺點： "Paid extra for Econ Comfort but still got a seat with no in flight entertainment and they provided no food/beverage services."
缺點： "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
優點： "Air crew was excellent"
優點： "Flight crew was excellent"
缺點： "Didn't serve snacks with peanuts because someone one board had a peanut allergy"
優點： "Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first."
優點： "The crew were so polite and happy!"
缺點： "Those seats! UGH!"
優點： "Quick boarding"
缺點： "Had to sit directly next to the engine and it was very loud."
缺點： "No meal service in first class."
優點： "Please offer headphones to people who do not regularly take them in flights."
優點： "Newer plane with entertainment"
缺點： "was a great flight"
優點： "Crew was the best!"
缺點： "I really dislike the snack boxes. Snacks need to be more like a small sandwich or grapes, cheese and nuts. Not all that packaged stuff."
優點： "Free earphones"
缺點： "Delayed boarding Delayed flying after boarding Delayed in flight service"
優點： "Free ear phones"
缺點： "Late boarding Late take off Maintenance after boarding Two hours before refreshments Boring movie Bumpy flight Very hard landing Home an hour late"
優點： "Nice plane."
缺點： "No in flight TV."
缺點： "Boarding wasn't very prompt, but went smoothly once it began."
優點： "The moviea"
缺點： "The time of night"
缺點： "Delta didnt wrap car seat in plastic while it was raining so it was soaked"
優點： "Crew was quick and nice."
缺點： "Not many options for food."
優點： "Attentive crew, good atmosphere, comfortable seating.(no free food so 3* but short flight so OK) Pre flight...Soo helpful, wonderful assistant. Delta vs KLM...Not so...See below:"
缺點： "Little time for plane change at Atlanta. Atlanta rail excellent but plane arrival was late and time to cross airport limited. This was especially galling as I was at MCO early enough to catch the 1hr prior flight and requested a transfer to travel with a friend. There were seats available and Delta tried to move me but KLM would not allow it????"
優點： "Ease in finding another connecting flight get to Miami when our connection was delayed."
缺點： "Time between connection should be 2+ hours"
缺點： "No entertainment available at all. There were empty seats available and passenger next to me in the aisle seat was not offered to move--she fell asleep with her legs crossed and kept kicking me in the middle seat--I was traveling with the window seat passenger."
缺點： "I tried to get a seat and it was so hard, i couldn't do an online check in and once at the airport, no one could help me."
優點： "There was a slight delay, but boarding was easy, and flight was smooth."
缺點： "Flight was completely packed."
缺點： "The new seats are extremely uncomfortable for sleeping. Even in Economy Comfort + I had a hard time finding a comfortable position. The short hard seats do not work well unless you are sitting essentially vertical."
優點： "The crew was very pleasant and the flight was comfortable."
優點： "Flight came with free entertainment. That's a plus."
優點： "Crew was excellent and the flight was ahead of schedule."
缺點： "Flight was delayed about 10 minutes. :("
優點： "Crew overall was very good and attentive."
缺點： "Seat comfort"
缺點： "I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device."
缺點： "Crew serving food passed me by by, seemed rushed and missed my row."
缺點： "The flight was delayed by over 3 hrs! As a result I missed work!"
優點： "It was all good nice crew and smooth flight"
缺點： "Tight seats on full flight"
優點： "Arrived earlier than scheduled."
優點： "Nice seats with plenty of leg room. Friendly crew. Smooth flight."
優點： "Greets you nicely, on time, caring staffs"
優點： "I think crew tried to make the best of the bad situation. Got to Atlanta faster than scheduled flight time and they were sympathetic. Don't really know about much else, as I slept the whole flight."
缺點： "The 3 hour delay really cost us. Left Rome at 2:30 pm instead of 11:30 am, so missed 6:40 pm flight to Atlanta (so much for the 3 1/2 hour layover we were supposed to have). When we landed in Philadelphia, sat on runway for 45 minutes, waiting for gate. Next flight was supposed to leave at 8:40, took off at midnight."
優點： "Ummm . . . the colors?"
缺點： "10 years ago, American was a great airline. It has just gone down and down. The flight attendants are miserable, grabbing things out of your hand when they come to collect stuff before landing. No smiles, no grace. The plane was old, but also poorly cleaned between flights, so the bathrooms on our LAX-Atlanta flight smelled of urine from minute 1--you can imagine how they smelled by the time we landed. There was trash in my seat-back pocket when I took my seat. Supposedly food was available for purchase, but I couldn't activate the food menu, only the drinks menu, on my little seatback screen, so I just waited until I got to Atlanta to eat."
優點： "Crew was friendly"
缺點： "Old plane, prezels are boring, it was cold during the flight"
優點： "Crew was great..."
缺點： "Nothing really off...just wish there were outlets for recharging devices. Thanks!"
優點： "Fast and much more efficient than the previous leg of our trip"
優點： "We left on time and the crew was very polite and helpful."
缺點： "Seats very uncomfortable. They would not recline at all. I was not looking to lay down but sitting straight up for 2 hours made it very uncomfortable. But, I guess since you added the extra seats, there is not enough room for anything. I am only 5'7" and feel sorry for those people who are much taller."
優點： "The crew was great"
缺點： "No entertainment"
缺點： "Missed flight in DFW. All other flights full. Had to reroute thru Miami"
缺點： "No entertainment and Wi-Fi was poor"
缺點： "The plane was small, it was not that comfortable"
優點： "On time"
缺點： "Rude flight attendant"
優點： "boarding process was efficient and the seats on this aircraft seemed a bit more comfortable"
缺點： "lack of in-seat video and no free wi-fi and no power connections"
優點： "free movies"
缺點： "flight attendant was rude"
缺點： "I never felt like writing a review but I feel like I should let other families with little ones know. My wife, 2 year old son, and I was boarding at the gate and they couldn't scan my son's boarding pass. They quickly went over to the computer station and gave my son another pass. We went to our seats and found out someone else is in our 2year old seat. Apparently they gave the seat to someone else at the last second because up to the point when I printed our boarding passes at the kiosk, our seats were still together (and I paid $41/per seat extra to try to keep us together). The other customer was nice enough to switch with our son so were able to stay together at the last min so it goes to show AA priority and service."
優點： "New planes, in seat entertainment"
缺點： "Very hot plane, never cooled down."
優點： "It seems like the plane was recently renovated and I loved the comfortable seats."
缺點： "There was virtually no free entertainment available."
優點： "American Sirlines flight # AA1249. Was a poor experience. Flight was over an hour late due to flight crew had not arrived. The plane was too small for such a long flight Los Angeles to Atlanta. Took an hour to collect our baggage from baggage claim. I will try to Avoid American Airlines on the future."
優點： "There were charging outlets. Bravo!"
缺點： "They lost my baggage"
優點： "Good entertainment option"
缺點： "Very delayed"
優點： "Great customer service from the ticketing agents, gate agents, flight attendants and pilots!"
優點： "Entertainment and crew"
優點： "Great flight Captain and staff was friendly"
缺點： "Everything was perfect"
缺點： "They need to update their planes. No tvs, no ports to charge phone, not many food options for longer flights."
優點： "Price is fare"
缺點： "Both trip flight got delayed"
優點： "Left on time!"
缺點： "No peanut options for gluten free customers"
優點： "All flights were on time and arrived early."
優點： "Organized process for checkin and boarding, flight staff and service, plane features and amenities."
優點： "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
缺點： "Very tight/small & crowded waiting area."
缺點： "There was an incident on plane between passenger and flight attendant, where a drink was spilled on me and ruined my dress and shoes."
優點： "Price space, time"
缺點： "Waiting.. but better to be early than late"
優點： "LOWER PRICE, BUT NO FRILLS."
缺點： "SEATS FEEL FINE AT FIRST BUT AS THE TRIP WEARS ON THE SEATS GROW TO BE UNCOMFORTABLE."
優點： "I like the fact that the price was reasonable and the airline didn't charge for EVERYTHING! I didn't feel robbed."
優點： "The planes people and service."