TPE - STR
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缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Love it"
優點： "The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience."
缺點： "Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional"
優點： "The luggage space was good."
優點： "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
缺點： "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."
優點： "CX crews are professional as they are very customer oriented"
缺點： "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
優點： "seats are comfortable"
缺點： "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
優點： "Standard of the flight was good"
缺點： "Cabin personal was unengaged rude and everything than helpful"
缺點： "flight delayed as usual"
缺點： "short hall business class not comfortable - flight delayed as usual"
缺點： "flight delayed as usual"
缺點： "delayed as usual"
缺點： "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"
優點： "The friendliness of the staff."
缺點： "Seats are not exactly comfortable for a long flight"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "not too bad"
缺點： "not too bad"
優點： "Food was good, service quick and efficient"
缺點： "Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!"
優點： "Very delayed flight that resulted to missed my flight going to davao"
優點： "Seat uncomfortable even though there was plenty of leg room"
優點： "Staff very professional"
缺點： "Touch screen not working, no entertainment on entire flight"
優點： "comfortable seats with good leg room"
缺點： "Cabin crew did not offer much service. No coffee, tea or water offered."
優點： "Cleanliness and no disruptions"
缺點： "The crew were slow to clear the food trays"
優點： "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."
優點： "Modern flight and silent Large monitor"
缺點： "Uncomfortable seats Degraded quality of food and drinks"
優點： "Crew provided excellent service, seats were comfortable and food and drinks were great."
優點： "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
缺點： "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
優點： "早餐是粥 很棒"
缺點： "The stopover in Hong Kong was longer than I would have liked."
優點： "Just great all round"
優點： "Staff onboard were extremely helpful."
缺點： "Cathay Pacific lounge (The Peir) didn't broadcast boarding announcements so we nearly missed it."
優點： "Food and drinks, service of the crews."
缺點： "Flight delay of 20 mins."
缺點： "Traveled from London to Hong Kong. Crew was disinterested and disorganised. No snacks available in galley."
優點： "The crew is excellent. Travelling with baby and they take care of us attentively"
缺點： "Delayed 30min in the end."
優點： "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
缺點： "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."
缺點： "No in-flight WiFi was disappointing."
優點： "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
缺點： "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
缺點： "Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!"
優點： "On time"
優點： "Staff were friendly and helpful"
缺點： "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"
優點： "Seat was ok."
缺點： "Better food! Food sucked this time around"
優點： "Too short For my experience is not hectic"
缺點： "Entertainment crew food"
缺點： "I would definitely have vegetarian food. 30% of population is vegetarian"
優點： "I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service."
缺點： "Crew could have been more pleasant"
優點： "Comfortable for that sort of journey"
優點： "Entertainment and food are always reliably good on Turkish."
缺點： "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."
缺點： "Foot rests in economy - better ventilation options airflow"
缺點： "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"
缺點： "No snacks or water except in the back of the plane. It felt like I was bothering the flight attendants when I went back to get a snack. Most good international flights place snacks in the galleys with drinks so you can grab yourself at any point at your discretion."
優點： "As above"
優點： "The food and the entertainment"
缺點： "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
缺點： "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
優點： "I love the food and the movies"
優點： "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
缺點： "There was nothing really to dislike here."
優點： "I love the food❤️"
缺點： "2 hours delayed"
優點： "Crew. Food wasn’t bad."
缺點： "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."
優點： "Food and service in business class were splendid."
缺點： "Absolutely nothing"
優點： "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
優點： "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
優點： "Good food, good crew, free beer"
缺點： "Late by 20 minutes. Touchscreen is starting to go out."
優點： "The service was very nice and courteous"
缺點： "The seats don’t match up to the comfort level and privacy of the other airlines"
優點： "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
缺點： "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
優點： "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
缺點： "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
優點： "the seats were more roomier than the flight to istanbul."
缺點： "One of the other passengers was being difficult and irritating on the flight."
優點： "Entertainment options good"
優點： "Food and service is excellent. Istanbul lounge is great."
缺點： "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
優點： "Largely pain free experience"
缺點： "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
優點： "Nothing much to shout about this flight. It got there safely?"
缺點： "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
優點： "Comfortable seats, good food"
優點： "Plane clean, newish. Went up, took us there, landed."
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
缺點： "I book flights and they toke money and last minute when i went to the airport is not existing at all"
缺點： "Small seats in the economy class"
優點： "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
缺點： "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
缺點： "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
優點： "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
缺點： "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
優點： "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
缺點： "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."
優點： "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
缺點： "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
優點： "The hot stewardess. She not only was gorgeous she smelled fantastic. What a treat to look at! Hire more beautiful women. Fire the fat ones."
缺點： "No where to stash my legs. Why bother to have feet, knees and legs while flying. While flying economy class, airlines should require amputation of legs at the hip. You should just do it because at the end of a long flight your legs will fall off anyhow. They will be rotten and full of ganggreene from no blood flow."
優點： "All is good"
優點： "I did nit like anything..."
缺點： "I hate kayak.."
優點： "Stewards and stewardesses were friendly and very helpful."
缺點： "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"
優點： "The services was excellent."
缺點： "Delay around three quarter an hour."
優點： "I liked the overall plane journey."
缺點： "Flight was delayed which caused us to miss our connection flight."
優點： "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."
優點： "I was really please by the prices and the amount of food we got"
優點： "The crew was informative"
缺點： "Inflight sandwiches"
優點： "The crew was great. The soecial meal request was hadled well despite oversight."
缺點： "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
優點： "The seat was a little uncomfortable but the crew were amazing."
優點： "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
優點： "Just the cabin crew being nice"
缺點： "Punctuality KLM is always late"
缺點： "Flight cancelled"
優點： "quick/efficient boarding - good staff - good food - easy flight !"
缺點： "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
優點： "Helpful and kind crew"
缺點： "I wish there was WiFi"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
缺點： "Lost all our bags so couldn’t ski"
優點： "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
缺點： "No downsides at all"
優點： "very attentive crew"
缺點： "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
優點： "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
缺點： "Transfer point needs upgrade."
優點： "They considered my reguest of vegiterian food."
缺點： "I have no complaints."
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
優點： "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
缺點： "There were several flight delays and gates were changes a few times."
缺點： "Not enough leg room"
優點： "Efficient boarding system, clearly signposted. Professional staff"
優點： "Very pleasant, professional crew"
缺點： "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
優點： "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
優點： "Food and staff behaviour"
優點： "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
缺點： "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
優點： "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
缺點： "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
缺點： "They have mabaged to lost my luggage"
缺點： "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
優點： "The aircraft was clean"
缺點： "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
優點： "The staff was very helpful and professional. Promp response to calling for attention."
缺點： "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
缺點： "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
優點： "Consistently high standards"
缺點： "At some point the luggage was lost. here."
優點： "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
缺點： "Dutch sub titels would be nice."
缺點： "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
優點： "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
缺點： "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
優點： "Short-hop flight, fit for purpose."
優點： "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
缺點： "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
優點： "Timing & efficiency. Good food though only a sandwich."
缺點： "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
缺點： "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
缺點： "magazines very dog eared and some badly torn"
優點： "No chargers or tv on planes"
缺點： "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
優點： "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
缺點： "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
優點： "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
缺點： "As above"
優點： "Free wee cake."
缺點： "Nothing in particular."
缺點： "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
優點： "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
缺點： "55 minute delay was not welcome."
優點： "Overall very nice flight, even comes with free drink and snack"