優點： "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
優點： "Almost everything"
缺點： "Slightly delayed"
優點： "Seat not comfortable crew was amazing"
缺點： "Comfort in seat"
優點： "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
缺點： "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."
缺點： "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
缺點： "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"
優點： "ANA is nothing but amazing. Great customer service and pleasant ambiance."
優點： "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
缺點： "More western food options, better selection of tv shows for entertainment"
優點： "Crew - excellent service orientation"
缺點： "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"
優點： "Loved from the booking on kayak and all the services provided by the airline until landing."
缺點： "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
缺點： "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
缺點： "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
優點： "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
缺點： "The lounge was somehow poor and noisy because of the airport constructions."
優點： "The 787 was awesome. Very comfortable. Great staff and service."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
缺點： "How loud and aggressively the toilet flushes."
優點： "The service and attention of the ANA flight attendants seemed genuine."
優點： "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
缺點： "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."
優點： "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
缺點： "Limited entertainment options for kids."
優點： "Service is Stellar"
缺點： "Business class seats were a bit old"
優點： "This was my first time flying ANA (LAX to Haneda and back) and I have to admit it was surprisingly great. I am a pretty tall guy and found the room for my feet in economy to be more than adequate even though i found myself in a middle seat both flights. The flight attendants were extremely attentive, even as my flights were both overnight/red-eyes. The selection of movies available at each seat was pretty good and included your standard Hollywood stuff along with a decent selection of Japanese film, television, and various documentaries. Whether or not subtitles are available for non-Japanese speakers for Japanese language media was kind of hit and miss (I actually did browse around quite a bit), but I was impressed nonetheless. I would warn some western based travelers that they may not find the food to be all that appetizing. I chose the Japanese style option both flights (rice, miso, salad, fish), however I know that had I had any of my family members along for the flight they would have gone with the international option and they probably wouldn't have enjoyed it all that much."
優點： "short flight ready to get home"
優點： "They came around often to see if we needed water or anything. Food was good."
缺點： "Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time."
優點： "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
優點： "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
缺點： "The VOML food"
優點： "ANA crew is very hospitable."
缺點： "Food needs improvement"
優點： "Crew are nice, helpful and polite"
缺點： "Airport problems turned it into a very long flight. We circled around Narita for hours"
優點： "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
優點： "Flight was very good - enjoyed meal and entertainment"
缺點： "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
優點： "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
優點： "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."
缺點： "They refused to board because the united dis not allocate the flight date and ANA check in counter did not help to coordinate."
優點： "Friendly and helpful stewardess"
缺點： "Seats could be more comfortable."
優點： "Everyone is super nice."
優點： "Was able to request a gluten-free meal for the flight"
缺點： "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."
缺點： "Not enough English movies/tv shows"
優點： "A N A Very good, space between chairs is very good, crew very professional and friendly"
優點： "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
缺點： "I liked everything, everything was excellent"
優點： "The movie selection and food served were pleasant surprises."
缺點： "Sore butt after 10 hours , but that's hardly anyone's fault. No complaints about my experience. 10/10"
缺點： "Nothing in particular"
優點： "Excellent service! Previous notice me that boarding time & gate number~ I'd like to book the tickets here!!=)"
優點： "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
缺點： "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."
優點： "Staff was nice."
優點： "Staff were polite"
缺點： "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
缺點： "Nothing. Flight was amazing"
優點： "Confort and kindness"
缺點： "It was too cold"
缺點： "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
缺點： "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
優點： "Reclinable seats."
缺點： "The food!! The lights could be dimmed as it was a night flight."
優點： "Crew was helpful and food was very good"
缺點： "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
優點： "Overall KLM experience is good"
缺點： "Food quality was mediocre for a business class flight."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Friendly staff"
缺點： "Security check at gate; No priority"
缺點： "Larger meals."
優點： "The crew were amazing and the flight was very smooth."
缺點： "Keep up the good work"
缺點： "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
優點： "Flight crew very nice"
缺點： "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
優點： "Crew was excellent -kind nice and very attentive"
缺點： "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
優點： "Interior of the plane was clean. Smooth landing."
缺點： "Pilot did not avoid turbulence"
優點： "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
優點： "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
缺點： "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
優點： "Left ontime and service was excellent."
優點： "Friendly attendants. Decent food, and frequent snacks and beverages."
缺點： "No charging ports for electronic devices."
優點： "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
缺點： "Flight departing late."
優點： "Food was good and crew members were very nice"
缺點： "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
優點： "Premium economy service was good."
缺點： "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
優點： "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
優點： "Good information and helpfil boarding."
缺點： "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
優點： ".Very much on time with pleasant service."
缺點： "Can nit find much fault fir a short run!"
優點： "Only thing we liked was the fact that we were able to get onto our flight at all..."
缺點： "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
優點： "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
優點： "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
缺點： "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
優點： "newer plane, good staff"
缺點： "need better and more food options, more often"
缺點： "OLD plane without comfort or entertainment"
缺點： "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
缺點： "Long stop over at Schiphol. Too Long!!!!"
優點： "Easy airport business"
優點： "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
缺點： "What is there not to like about KLM? I cannot find anything."
優點： "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
缺點： "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
優點： "Same as above"
優點： "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
缺點： "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
優點： "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
優點： "Special treat for King's Day Friendly crew"
缺點： "15 min late boarding 30 min delay leaving the gate Very little leg room"
優點： "We really liked the KLM people, from the check in crew to the flight attendants."
優點： "Excellent service and comfortable flight"
缺點： "Flight delay roughly an hour"
優點： "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
缺點： "Cabin noise and air conditioning too cold, didn't sleep well"
缺點： "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
優點： "Short flight friendly crew"
缺點： "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
優點： "Entertainment, cabin crew great."
缺點： "Seat layout may now be standard but is still cramped."
優點： "Crew and food"
優點： "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
缺點： "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."
優點： "Smooth. We will definitely fly AA again."
缺點： "Why are seats so small?"
缺點： "Charlotte lost my bag and will not answer"
缺點： "The flight was late with no explanation. The incoming equipment was at the gate in time."
缺點： "All Excellent"
缺點： "Sat on the ramp for an hour with no A/C, no water. Jaded crew. Not good overall."
缺點： "Plane was delayed 3 hours, then delayed 30 minutes more because a flight attendant went to the wrong terminal. AA offered food to us, but this was after I had purchased food from a restaurant in the terminal. Would have been nice to at least offer free WiFi on the flight."
優點： "plane was completely full , but the seating seemed comfortable for the short flight ( 1 hour )."
缺點： "bags were a bit delayed in delivery to baggage claim."
優點： "Worst flight crew in business class ....super lazy"
優點： "Crew had great personalities"
缺點： "Late to leave and arrive"
優點： "Very cool touchscreen players on the back of each seat."
缺點： "The lights were on 90% of the flight...a night flight."
優點： "1) Puntuality in departing and arrival times 2) Very pleasant crew members"
優點： "Nothing, okay the movie"
缺點： "Flight attendant in back rude from start to end for no reason."
缺點： "see above."
優點： "Checking in and boarding the plane went fast and smoothly. The crew was very kind and friendly."
缺點： "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
缺點： "There were no TVs for each passenger especially for a 3+ hour long flight which was disappointing."
優點： "Very nice crew. Thank you. I get to see my family."
缺點： "never made the flight. a day of misery thanks to poor communication within one world, AA rigidity, and chaotic long lines at FlightConnections, Heathrow."
優點： "The crew was very nice and helpful"
缺點： "The new AA rule about not being able to bring any carry on. Next we won’t be able to get a coat or a purse on. They making it harder and harder to fly with them."
缺點： "I got tranafered to 4 different gates aand my flight was delayed for 3 hrs with no explaination and the staff didn't try to help"
優點： "Leg room between seats"
缺點： "Temperature in the aircraft was extremely cold and when I asked the stewardess for a blanket one asked the other if there was a spare blanket and very bluntly answered no. Only toilet in economy class was cloughed up and was not functional therefore a very disgraceful situation, they sent me to the other toilet in 1st class area and there I notice several blankets on empty seats after I was told there weren’t any spare blankets."
優點： "We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future."
缺點： "We had some light turbulence but other than flight was great."
優點： "Power kept me working, big value to me"
優點： "Left on time Nice flight attendants Arrived early"
缺點： "Runway time in New York"
優點： "unAnnounced gate change"
缺點： "Running in airport"
缺點： "The crew wasn't very friendly - which is something I have noticed between AA and United. United seems to be much more friendly and welcoming."
優點： "On time Friendly attendants Great service Mike in First Class was awesome"
缺點： "No complaints"
優點： "Boarding was very efficient"
缺點： "Stewardess were not very friendly. Plane apparence inside was not updated needs overall refurbish Having to pay extra for 1st luggage and seat selection"
優點： "Flight was on time. Easy to transfer luggage from an international flight to a domestic flight. The crew was accommodating. It is such a short flight that there were only pretzels and water without ice served on this flight. There was no entertainment on this flight. Small, clean plane for a less that 1 hour flight."
優點： "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
缺點： "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."
優點： "I liked the ease of the gate for the airplane."
缺點： "There was no entertainment. The airline did not offer a complimentary headphones, and failr sure the wifi was not even working. Also was not that big of a fan with the extra long layover. Was not a fan of the extra time in the holding pattern above Indianapolis, nor the extra time 150 feet from the gate after we landed."
優點： "Clean, quiet, nice staff"
缺點： "Was late"
缺點： "A little bumpy"
缺點： "The gate the flight was originally on changed, however there was never an announcement made over the intercom advising of the change. When the gate I was waiting at finally showed the flight information to Toledo, I had to find what gate I my flight was now on and had fifteen minutes to make it to the correct gate. Had the original gate displayed the new information any later I would have missed my flight."
優點： "Great announcements by lead flight attendant."
優點： "Everything went smoothly"
優點： "The only thing I liked was how polite and helpful the staff was at the airport."
缺點： "The flight attendants both seemed unhappy and we're not very polite. They hardly came through the cabin at all. It took a while to get anything. They mostly just stayed in the back talking to each other. The pilot didn't greet us. Just stood there when we walked in. And there was a kid screaming for most of the trip. My seat was broken and wouldn't recline. This was my first trip flying, and on the trip to Miami I flew with Delta. The service with them was tremendously better. I was really disappointed."
缺點： "Sat on the ground for an hour."
優點： "I was shocked to finally get a snack. Seems like years since that happened. And we arrived in Indy thirty minutes early!"
缺點： "The flight was incredibly delayed."
缺點： "Flight was very late. Boarding was not good!"
優點： "I really like the crew on this flight, they were very polite and very friendly."
缺點： "Boarding again same comment as above. Comfort was good because I had paid for an upgrade which I actually thought I was paying for the international flight but found out it was actually for the Charlotte flight which was a surprise it was not very clear from the tool. So hence the Comfort was great on this flight. But the tool needs to make it much more clear as to what you are selecting the upgrade for. Food, there has got to be something else out there other than pretzels, I understand why we do not have peanuts, but a little bit more variety would be very nice. I understand there's a cost tractor, but often pretzels tend to be fairly stale. Short flights entertainment."
優點： "I missed my flight due to LA traffic. American Airlines was very accommodating. They put me at ease and helped reach my destination. I wasn't treated like it was my fault. They totally understood and were very compassionate. Thank you."
優點： "No complaints. Love American!"
優點： "Flight attendant was high spirited, funny, and very attentive!"
缺點： "Delayed due to crew member not arriving. They boarded half the plane before realizing and then made those individuals de-plane and re-board again."
優點： "Trip was quick bags came quickly also and everyone very nice!!"
缺點： "Cost of everything in airports!! Ridiculous!!"
優點： "The crews not responsible for AAs garbage corporate policies, and were empathetic"
缺點： "No pilots, and mechanical issues."
優點： "The crew was excellent and the plane was new."
缺點： "The seats are entirely too close together. If I wanted to be crammed in uncomfortably close to the seat in front of me, I would have chosen a budget airline like Spirit. I am not a large person by any means in terms of height or weight, and I cannot imagine how anyone who is relatively tall could ever be comfortable on your airline. Will not likely book again."
缺點： "this was the first time a I have traveled to the US and I was stranded at the Louisville airport after the flight diverted due to bad weather. I was offered no alternative transportation to Indianapolis. I was totally lost being in a strange city without support. finally I had to take a taxi which was very expensive"
缺點： "Flight was canceled Costumer service was terrible Had to weigh 26 for flight to Indianapolis"
缺點： "E-175 is very comfortable"
優點： "Flight was fine. Just like any other."
缺點： "Nothing stands out as being good or bad. But I think all airlines are super cramped these days."
缺點： "Sits not suitable for long distance travel"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Staff is great and on time"
缺點： "It was Hot...AC was not really working"
優點： "Service was good"
缺點： "Delay of over 1-1/2"
優點： "Crew was very kind and apologetic for delay."
缺點： "Delayed 2 hours and forced to deboard when I can drive in 3 hours."
優點： "The flight attendants loaded the passengers on smoothly despite a mainly full flight. Service was impeccable and flight arrived early!"
優點： "Crew was friendly"
缺點： "Bit of turbulence due to weather"
優點： "The boardong process was well organized and we arrived earlier than expected."
缺點： "No complaints"
優點： "New plane, roomy, good free entertainment options."
缺點： "2 short a trip to serve food"
優點： "Fast and effective. On time and crew was nice and helpful."
缺點： "No food, you had to buy food. All they have was pretzels and drinks. Seems like service airlines offer now are worse and prices are not any lower!!"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "The flight was delayed 7 times and by 6 hours"
優點： "Comfy plane, ease of connection"
缺點： "Nothing really"
缺點： "The flight was delayed 3 times for a total of 2 hours late due to "air traffic control""
缺點： "Was ok"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "3 delays"
優點： "On this specific day, flight/s didn't go as planned starting with flight cancellation due to mechanical issues. However, I did eventually arrive."
缺點： "Flight was cancelled. Second flight overbooked and I was bumped. Put on connecting flight versus direct for third try at getting to destination. Almost bumped again. Finally arrived 10 hrs later."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "It was delayed n delayed again it's always a problem"
優點： "Easy buddy"
缺點： "I've received my bag damaged and asked for help through the service but they didn't help me on doing nothing just said that's normal I paid 25$ for the safety of my bag but found it very damaged"
優點： "Flight was fine."
缺點： "Didn't actually fly to Indianapolis due to missed connection, flew from LAX to SFO to ORD to IND. Two days to get home from Los Angeles."
缺點： "Cost too much."
優點： "It was ok"
缺點： "It was ok"
優點： "The flight was very delayed into Newark due to weather, but the service and updates were good."
優點： "Same as for first leg"
優點： "Boarding process was easy"
缺點： "Had us planeside check our roller bags but had at least 4 overhead bins around us that ended up being empty. They then took a substantial amount of time to unload the plane side checked bags. I was toward the rear of the plane and still had to wait."
缺點： "Custermer service for United is terrible. Not impressed at all."
優點： "Wifi n t.v. sets"
優點： "i liked the fact that it was a short trip so i could make my way home from there."
優點： "Fine. Wish my earlier one wasn't so delayed."
缺點： "Same as the first one"
優點： "First time flying in many years. United Staff very helpful and were helpful when I had questions."
優點： "Nice specious plane but seat backs were concave and offered no support"
優點： "Ahead of schedule and pleasant"
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往印第安納州的彈性機票