優點： "Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety"
缺點： "Sometimes, food Some seats were too tight."
優點： "it good but the food should be better"
缺點： "don’t know"
優點： "It was ontime"
缺點： "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"
缺點： "Vegetarian food. 30% of people are vegetarian"
優點： "Crew amazing, seats were comfortable."
優點： "Crew was fine. Food and entertainment was awful. The wheelchair assisted transfer during layover was horrendous."
缺點： "The wheelchair assist transfer between planes at Istanbul was atrocious."
優點： "Reliable, high quality service"
優點： "Overall the flight experience was very good"
缺點： "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."
優點： "Good food and comfortable temperature in cabin"
缺點： "A bathroom ran out of towels and toilet paper"
缺點： "See comments above"
優點： "Excellent entertainment choices Good, not excellent, food Comfortable seats"
缺點： "I think cleanliness is an issue both in the cabin and the lavatories"
優點： "Flight between Atlanta to Istanbul was good with ample leg space."
缺點： "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."
優點： "Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience."
缺點： "Limited meal options for someone with food allergies."
優點： "Great movie selection during the flight. Most of the food was decent."
缺點： "The boarding process was a pain in the butt. Even though my boyfriend and I did a pre- check-in online the day before. We still had to wait over an hour to check our one piece of luggage and wait to be checked in and get the boarding pass. Even though the site says we have the option to print out the boarding pass or show the code on our phone, we still had to deal with all the hassle. The plane was smelly until we were about to take off. The first meal on our way back from Istanbul was awful. The omelette was greasy, overly cheesy and bland. Same goes for the spinach pastry in the same tray. On the flights to Cairo, there was not enough drinks served. I only had one beverage offered to me. I was bypassed when they were serving the coffee/ tea. Also, the timeliness with serving drink was bad... I waited about 4 hours before getting my first beverage on the flight home."
優點： "Great hospitality, food was as ordered, plenty of drinks, energetic staff"
缺點： "Gate experience at IST was sub par"
優點： "The crew was very nice"
缺點： "The seats are so small, no leg room at all. I'm 5'7 so I'm not that tall but my knees were very close to the seat in front of me. The mans sitting next to me had broad shoulders so during the entire flight he was on my seat. Which I didn't mind because I know he could not help it since the seats were so narrow. I would never fly Turkish airlines international again and would tell people not to as well."
優點： "Like flying first class"
優點： "The food was good!"
缺點： "I wish there was more legs room - 11 hours it iss long time to stay in one place"
優點： "Comfortable but narrow seats."
缺點： "Entertainment system could do with more selection."
優點： "their services in the plain and they are very discipline as well"
缺點： "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
優點： "Dessert, food, entertainment."
缺點： "Seats were not too comfortable."
缺點： "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"
優點： "The crew was good and courteous. The food was pretty good.great entertainment options."
缺點： "Could not access the wifi."
優點： "nothing really special"
缺點： "Food is very Poor Seats are cramped and uncomfortable"
優點： "The luggage limit,the food was excellent!!"
缺點： "Making my long trip for 9 hours seating beside big fat guy takes his seat and half of mine, asking the crew to change my seat and telling me there is no space available and I can see there's free seats it was so rude, my back hurts me a lot this day and the day next because i was seating with slope."
優點： "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."
優點： "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
優點： "As with the departure, everything was smooth for those who had no carry-on laptop"
缺點： "The new carry-on laptop caused a delay of about 1 hr before departure and arrival an hour late, then claiming the laptop was almost a nightmare with long queue after picking up the luggages, one has to also claim their laptops in a make shift station In the baggage claims area. My suggestion is to put the computer laptops in alphabetic order by last name/surname, with the claim ticket,for easier access when picking up. As for departure, probably at check in to inform them that if you have a laptop carry-on so that can be taken care of right away as not to delay departure when they take it at the departing gate. This should be done at check in if in Turkey, or as a transferring traveler, to inform the traveler to take care of that as soon as arrived to transferring destination and for the traveler not to wait until boarding time at the boarding gate."
優點： "The food was great and the entertainment system kept everyone occupied during the flight."
優點： "we arrived on time, as scheduled."
缺點： "I missed my flight and the customer service was so poor that I even missed the last flight of the day, and spent money for the hotel. They wouldn't issue me a hotel voucher."
優點： "Turkish airlines are the best when it comes to long flights."
優點： "Excellent service, food and entertainment."
缺點： "The boarding was long and via buses!"
優點： "The entertainment and toiletry handout with slippers was the only enjoyable event"
缺點： "It took 57 mins of checking my passport and boarding card at 3 stations while standing in line prior to. Boarding. We underwent screening upon entering the airport and at customs. This subjection to standing in the heat in 3 lines of additional checking was lunacy. The plane was nasty , no tissue or paper towel was available in the bathrooms. The one toilet was out of order prior to taking off 1 hour later than our scheduled departure time"
缺點： "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
優點： "The best air line in Europe"
優點： "Again, service was awesome business class cabin temperature should be lowered as it was hot."
優點： "The company gave us a hotel for the layover."
缺點： "Seats uncomfortable"
優點： "Was awesome"
優點： "Great crew service and food. Great entertainment features."
缺點： "Wish services in Istanbul airport was better. Had to take a bus to the terminal and transfer directions and gate services was confusing and not very good. But this is not the airlines fault."
優點： "Great food,wine and snacks!"
優點： "I won't fly this airline e"
缺點： "Everything was substandard"
優點： "EVERYTHING EXCEPT FOR BEING CRAMPED IN MY SEAT."
缺點： "Turkish cancelled my original flight from Adana w/o notifying me!!!"
優點： "When it ended"
缺點： "After leaving late for our four flight, we circled the Doha airport for an hour and then diverted to Bahrain. The crew was unhelpful, hiding in back, commanding everyone to sit down, despite us waiting on the Tarmac for two hours. Water and snacks were hard to come by and everyone was unhappy. Tensions were high and the crew was not around to assuage the masses. Very unhelpful. The 4 hour flight became a 9 and a half hour flight. It, for lack of a better term, sucked"
優點： "Good experience. Will travel again"
優點： "food&turkish lounge"
缺點： "old aircrafts but good seating late flight"
優點： "I had a great flight from Istanbul to Berlin. I enjoyed the Turkish delight they passed out after reaching altitude. We were also provided an enjoyable chicken dinner. I liked the way the captain came over the audio system and gave us information about what part of Europe we were flying over, it was interesting for me. The take off and landings on both Turkish airlines flights that day were very smooth and on time."