缺點： "United express flight Tucson to Denver and Denver to Tucson...feet were freezing on both flights."
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "The flight was delayed due to a mechanical issue so we missed our connection. Still in the states a day later trying to get to Paris."
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Smoothie landing"
缺點： "Only one snack"
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Staff was nice."
優點： "Departed / arrived on time, clean, good snack options."
優點： "I cant say nothing but can say everything was good"
缺點： "I cant say nothing but can say everything was good"
缺點： "Sat by emergency exit and it was very cold"
優點： "United got me on flight 3 hours early AWSOME"
優點： "Everyone (crew) was very accommodating."
缺點： "If the captain had announced the sights we were passing especially the large lakes and mountain peaks."
優點： "The timeliness was the best part of the trip. Stewardesses were friendly too."
缺點： "The seats felt like hard plastic; I actually felt some sort of pain for sitting on the 62 minute flight."
缺點： "Web have to pay extra for acces internet, and they give you a little bag of mix of peanuts and little cup of coke, think in travels to more than 3 hours its not enough"
缺點： "The departure moved to three different gates. Inconvenient."
缺點： "Baggage was lost."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The flight was not overbooked, there were no fights and there was plenty of space. Comfortable flight!"
缺點： "Sat on plane almost 2hrs waiting for mechanics who needed to fly to Sioux Falls Why???!?!!?"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Put me in a later flight and cannot give me accommodations. I am handicapped and they cannot give me accommodations"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
缺點： "To make meetings, got routed to Omaha, rented car and driving to SIoux Falls. United' best flights arrived next day about 2:30pm which misses business mtgs and most of day. Had to go to customer service supervisor to get hotel room covered in Omaha. No help on rental car. No help with hotel charges already made in Sioux Falls"
優點： "Crew was good at keeping USB up to date on turbulence and when they would be around to help."
缺點： "The landing. It was rough and abrupt."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "The exit isles were comfortable"
缺點： "No free food service and the menu was unappealing and extraordinarily overprice! The bathroom was dirty and toilet unflusable...garbage can overflowing and dirty paper towels everywhere !"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "Was supposed to be a larger plane.. uncomfortable seats. Too close to each other."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "Flight was delayed for water leak. Two hour delay"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
缺點： "I never went to the destination you are sending this to me for. I've never heard of Valparaiso."
優點： "Contact me for more info"
缺點： "The plane temperature was ice cold and I was miserable the entire flight home"
優點： "Crew was very pleasant and accommodating. Flight was as smooth as glass; great on time for departure and arrival."
缺點： "Did not give senior citizens who needed it any extra time to board; only disabled people. Free snack portion was extra stingy. Other airlines we fly moffer more than one tiny package! One of our party had a seat (aisle) that he could not move in once seated. Free entertainment was very stingy! Other airlines offer much more free entertainment in the way of TV."
優點： "They got a wheelchair within 5 minutes."
缺點： "Delayed as usual with united airlines.Seems that every time I fly with United their is some kind of problem flying out of Denver.Every Time."
缺點： "Terrible flight. I payed for an upgraded seat, list my flight due to a crew on previous flight being late then was put on standby on this plane in a tiny seat next to someone else. We sat on the runway for 45 min. There was an open seat in row 1 that I could have been seated in, but no one offered"
優點： "On time or close to it. Nice crew."
缺點： "Bumpy but pilot did her best to find the best altitude."
缺點： "My first flight from SEA was delayed an hour. MULTIPLES passengers missed their connecting flights even though the attendants at the counter claimed we would only be 5 minutes late into our gate and they were WRONG, so people missed their connections because of them."