缺點： "Flight crew is great!"
優點： "The crew was attentive and worked hard. The checking in counter workers were also very friendly and accommodating."
缺點： "Overall it was a very good flight; the crew was very attentive; the plane was new and comfortable; and the food was good. The checking in was a little slow; but that’s because most passengers show up at the same time."
優點： "Early arrival"
缺點： "Still the food not taste good"
缺點： "The flight was very full, but overall; good service and on-time performance!!"
優點： "Fresh fruit lunch was awesome."
缺點： "More comfortable seats."
優點： "seat is very poor im a small person and the is to small!not comfortable!"
缺點： "not recomended!"
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "The flight stewardesses were polite, nice, patient and accommodating. Boarding was prompt, quick, and organized. Plane lavatories we’re constantly cleaned so they won’t feel icky in the latter part of the journey."
缺點： "Perhaps, the movie choices could have been expanded."
優點： "Crew members were as friendly and helpful as always"
缺點： "Being disabled doesn't always mean that you get on and as quickly as you would like. We were the first off in SeaTac, but the last to be taken to Passport control."
優點： "Great services. Seat was good."
缺點： "The queue to board could be better."
優點： "Good legroom in"
缺點： "Food and entertainment"
優點： "Plane are clean"
缺點： "The food is really good"
優點： "Left almost on time arrived early. Baggage transfer was great. Cabin crew provided needed entry forms promptly. Great flight"
優點： "Same as above"
缺點： "Same as above"
優點： "The staff were very at tentative and helpful. There was enough leg room and I was able to sleep comfortably."
缺點： "It was difficult to do any pre-boarding checkin via the app."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "The food was great and the crew was very helpful. For my first international flight things couldn't have went smoother"
缺點： "I had a middle seat would have looked the window and a little more leg room. But I am taller then average."
優點： "I always have a good experience with Asiana."
優點： "We were able to check in and board the plane on time. Im fully satisfied."
缺點： "The food isnt good."
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "Kind and professional service."
缺點： "Food I like to have was run out so I had to eat whatever available."
優點： "The food was good and the service was super friendly and helpful. We really appreciate kind flight attendants. We also loved how comfortable the Incheon airport was during our stopover."
缺點： "There really isn't a lot of selection in the TV series section. It looks like a man chose 3 series that he liked."
優點： "It was nice to know that JetBlue and Asiana are connected. I did not need to claim and check my suitcase for the connecting flights anymore. The entertainment device was also nice."
缺點： "I think JFK rather than Asiana was the issue. It was quite cold inside the boarding area, and the waiting area happened to be unpleasant because of a lack of seats and the noise. The announcements before boarding happened to be annoying. Lavatory happened to become quite messy at the end of the flight."
優點： "Great. Attendants are great"
優點： "I enjoyed the USB charger available at my seat."
優點： "Like Asian service. Superb! I had a comfortable flight."
缺點： "did not attempt to treat layover passengers with extra comfort. flew HNL to ICN 9-10 hr layover at ICN for 4+ hours, ICN to BKK (final destination). ICN to BKK flight if at all possible should give upgrade to preferred seat, higher or at least offer connecting free seats... no concern for passenger who need rest due to the long haul..."
優點： "I saved my points, rolled points and purchased everything I could to be able to take Asiana first class from JFK-Seoul (Incheon). Pretty much a dream. 14 hours and I could have gone longer. Put it on your travel bucket list if you are heading to Asia."
優點： "Good service. Comfortable economy seats"
優點： "Asiana's pilots? Awesome they are fantastic when it comes to landing ang taking off? Very very smooth you don't feel it you don't feel a bump , that's one thing I like and the best quality of this airline! Fantastic ... I have taken asiana airline all the time"
缺點： "Sometimes food but it's okay."
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "The flight wasn't a problem but I lost a day of my vacation due to their "mistake. And I was told because I didn't act on iron 24 hours it's my problem."
優點： "I am a large person, the staff was kind enough to move my seat next to empty seats, since the plane was not full."
優點： "Good food and service"
優點： "I was the only one in my row."
缺點： "Changed flight without notifying. 27hr Stand By. 4hr layover in Korea. Stuartess had attitudes. Still have 11hr flight to LAX"
優點： "Food options were good. Please add more protein next time. Flight attendants were attentive, helpful, and came by frequently. Spacious seats as well, even in economy."
缺點： "For overnight flights, it would be helpful if the airlines could include an overnight kit (disposable toothbrush, eye mask, and ear plugs). This would help the airlines provide a level of service closer to the Middle Eastern carriers."
缺點： "No good Korean movies to watch."
缺點： "Seemed like no air conditioning -- very hot the whole trip. Food was very poor -- glad we ate prior."
優點： "Great food Friendly staff Very affordable decent entertainment"
缺點： "Cramped and a little uncomfortable. Smaller person 5' 3" 145 lbs. Would probably be uncomfortable for people of larger girth. Leg room was great!"
優點： "Very professional and attentive staff.... Probably the best airline I have every experienced"
優點： "All the usual good things with Asiana -- flight attendants, politeness, efficiency in the cabin, good food."
缺點： "Upon arrival back in Seoul, the bridge would not work properly. We had to wait on the airplane for 45 minutes, causing all of us to miss the last buses from the airport to our neighborhoods. What is usually a 12,000 KRW bus ride turned into a 130,000 taxi ride. (The jimjilbang downstairs was full.) If they had brought out stairs and buses immediately, instead of waiting so long, we might have made it to the buses."
優點： "As expected, the crews' service were good. Comfortable seats and nice meals."
缺點： "On the way back to Singapore, there was no entertainment in each seat. Didn't expect this and never experience from my previous flight with Asiana. There was the main screen in the centre but I can't choose and the lights were on all the way when I tried to sleep. Disappointed that they didn't inform in advance. People expect Asiana as same as SQ which provides full of new equipment such as personal screen on each seat."
優點： "Enjoyed flying on the upper deck of Asiana's Airbus A380. Seat was spacious and comfortable. Food was adequate and the options were good. Service from the crew was excellent. Entertainment options met expectations."
缺點： "Can't complain about boarding from Seoul to LA, but boarding from LA to Seoul and Manila to Seoul were a bit chaotic. Passengers were confused from the lack of organization, instruction or signs. Cabin temperature was quite warm, to the point of being uncomfortable, on the flight from Seoul to LA."