缺點： "No coffee no tea. Disgusting."
缺點： "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
缺點： "My luggage wheel was broken which means it was handled badly even when I flew business class!! Seats of other business class are more comfortable"
優點： "my flight never happened I am still sitting here waiting over 24hours later..."
缺點： "The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard."
優點： "Requested for a aisle seat. Done without any issue. Very good food."
缺點： "Airport in Istanbul"
優點： "Great crew, good entertainment, nice planes."
缺點： "Having trailer, but not movie"
優點： "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
優點： "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
缺點： "I wish the seats had more legroom in economy class."
優點： "The crew were accommodating and pleasant."
缺點： "the seats were uncomfortable could use more leg room"
缺點： "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
缺點： "All was fine."
缺點： "Lost my luggage"
優點： "I already posted my remarks above"
缺點： "Same wrote above"
優點： "Cabin crew good, professional Entertainment USB charger"
缺點： "Delay with no communication and no apologies Business seats not comfortable, limited space between seats"
優點： "The entertainment options were great."
缺點： "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."
缺點： "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."
缺點： "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."
優點： "Service.. questions answered. food"
優點： "Airfare and convenient flight schedule that met my needs"
優點： "all in all !!!!"
缺點： "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
優點： "Service and food - real silverware"
優點： "Boarding was on time, the crew was helpful."
缺點： "The entertaintment screen at my seat wasn't able to play videos. The comfort would be excellent if there would be a foot support."
優點： "I always enjoy flying with Turkish airlines it is a breeze from check in all the way destination from food to entertainment it all runs so smooth I will fly with u any day so far that is the best"
優點： "The Crew!!!"
缺點： "Forced me to take beed as Chicken wasnt available. Very reluctant to arrange for an alternative option, and this is after they were already running behind on serving dinner."
缺點： "they lost my luggage by my first stop"
優點： "The crew was friendly. The entertainment package was good."
缺點： "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."
優點： "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
缺點： "The lady behind me! Not the airlines fault!"
缺點： "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
優點： "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
缺點： "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."
缺點： "always same food and poor conditining"
優點： "Food and boarding process"
缺點： "Lost luggages."
優點： "Overall flight was incredible. Fantastic service!"
缺點： "I am fairly tall and lanky, so the configuration of the seats makes it very difficult to get comfortable. In this specific case, the person in front of me kept trying to recline their chair despite the chair pressing painfully into my knees."
優點： "Great crew. Pretty warm, helpful, friendly and very professional. Enjoyed the entertainment too n the flight arrived in good time."
優點： "Every thing. The overall service in economy is equal to business class on American carriers, with the obvious exception of the seat itself. A light breakfast meal on a 45 minute flight? Absolutely incredible. I've also experienced this with Lufthansa in the past, but they didn't have seat-back entertainment on short flights."
缺點： "Nothing to dislike."
優點： "Super friendly & helpful staff! Good food and drink, very nice flight! Nice movie selection and good music!"
優點： "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."
優點： "flights on time.."
缺點： "Our pre-ordered meals were not served"
優點： "There was an amazing chef that specially made a meal for me since I am a vegetarian and there was not an option to order a vegetarian meal when I checked in."
優點： "Always on time. The greatest meals, excellent food and they always give you a nice pocket with personal care stuff"
優點： "It was pretty short. 3 across in the middle rows is great, I wish all the flights had 3 seats in the middle."
缺點： "Cramped, no leg room."
缺點： "My seat did not recline and was broken. I was not happy about this as it was a 10 hour flight, and could not get comfortable"