過去3天找到最便宜的單程機票是酷航（NT$30,048） 和 多間航空公司（NT$43,772），最低的來回機票則是馬來西亞航空（NT$24,874） 和 多間航空公司（NT$24,902）。
優點： "The service, foods , sack ,"
優點： "I always like Singapore Airlines. They should continue to be the best."
缺點： "Some flexibility to select food choices even if we book the flight in short notice."
缺點： "Seats after 1st hr, will feel uncomfortable"
優點： "Singapore airlines never disappoints"
優點： "Superb service."
缺點： "Meals were average for airlines"
優點： "Cabin crew were great"
缺點： "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
優點： "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
缺點： "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
缺點： "Satisfied service friendly staff overall satisfied."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "More space then previous flights. Attendants very pleasant and helpful."
缺點： "Ran out of the food choices by the time they reached me. Had to make do with what was left."
缺點： "We ask for wheelchair help from Perth to brooome but it was not provided ."
優點： "Couldn't find a problem"
優點： "The service is exceptional!"
優點： "Seating was spacious, crew was attentive. Boarding was efficient."
缺點： "The food choice was not pleasing to me."
優點： "Basics are covered. TV screen is big but otherwise nothing special."
缺點： "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
優點： "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
優點： "Singapore airline is amazing, great service and quality entertainment."
優點： "The trip was horrible we have to sit separately three places."
優點： "Brand new aircraft, excellent service and food"
缺點： "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
優點： "Great service."
缺點： "Disinfectant smell."
優點： "Nice and attentive crew"
缺點： "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
缺點： "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
缺點： "Outdated Cabin Fit Out"
優點： "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
缺點： "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
優點： "Staff was polite and accommodating"
缺點： "Poor service."
優點： "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
缺點： "20 mins late boarding meant plane left 35 mins late although still arrived on time."
優點： "Staff, food and emenities great for economy class"
缺點： "Inflight entertainment wasn't as extensive as in previous years."
優點： "business seats were excellent"
缺點： "all was good"
優點： "Staff worked very hard and were very helpful."
缺點： "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
優點： "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
缺點： "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
優點： "Service and food"
優點： "the flight schedule are very good"
優點： "Service from Singapore airlines"
缺點： "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."
優點： "New movies! Yes!"
缺點： "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
優點： "Good reliable SQ service"
缺點： "I got the seat with communications box on the floor under the seat in front... no foot room :-("
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
缺點： "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
優點： "Polite crew took good care of my needs"
缺點： "Food was really bad could do better . Movies were not as current but a good collection."
優點： "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
缺點： "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."
優點： "In-flight Entertainment. Orderly & on-time boarding."
缺點： "Food selection was limited given we were traveling Economy class."
缺點： "old facilities"
優點： "Thanks once again for a comfortable flight homs"
優點： "This was probably the best check-in I had. The ground attendant was extremely friendly and helpful. She kindly moved me to the exit seat and made sure I was sitting in aisle seats for the rest of my three flights. All until boarding the process was quick and breezy. In flight, the attendants were professional and friendly. Always smiling and helpful. The entertainment section and food were superb."
缺點： "The only negative thing was that boarding of this flight was late and the gates were switched about 40 minutes before boarding. This was due to the fact that the plane arrived a bit late. None the less, we arrived to Singapore on time and everyone made their flights."
優點： "Seats were very uncomfortable"
缺點： "too expensive for flights"
缺點： "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"
優點： "In flight entertainment was definitely above average."
缺點： "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."
優點： "Average Seat comfortably is ok"
缺點： "God knows"
缺點： "All gy"
缺點： "Seats are very comfortable! Very nice flight, crew, entertainment screens are large,"
優點： "This flight on an A330 had big touch screens which worked well. Seats were spaced apart with good room and were fairly comfortable. Nice, friendly crew."
缺點： "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
缺點： "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"
優點： "Crew was very kind"
缺點： "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
缺點： "Waitwd 1 hour"
缺點： "No assistance from any agent on getting to our gate for our connecting flight. This would have ensured we would have boarded our flight on time. We had to stay the night in Istanbul"
缺點： "Lack of communication and unfriendly crew."
優點： "Excellent service, onboard catering and transit facilities."
缺點： "No complaints."
優點： "Not bad"
優點： "Crew was great. Good selection of movies too."
缺點： "The flight itself was fine, but what has been a horrible pain has been trying to get refunded for an accidental double booking."
優點： "I'm happy and will continue to fly Turkish."
優點： "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
缺點： "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."
優點： "I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
缺點： "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."
缺點： "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."
優點： "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
缺點： "Check-in was very slow."
優點： "The staff are friendly the food is great and their are lots of options, there is nothing to buy, everything is included in your ticket price (entertainment, games, movies, food, snacks, drinks, including alcohol) as well as a complementary travel bag with a sleeping eye mask, slippers and toothbrush and toothpaste. I couldn't be happier. I will seek out Turkish Airlines now every time I fly!"
缺點： "nothing, it was the best flying experience I have ever had!"
缺點： "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"
優點： "great customer service!!!"
缺點： "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("
優點： "Excellent customer service"
優點： "Every thing about it the food and what you supply for each customers ✅"
缺點： "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."
優點： "The crew"
缺點： "My screen wasn't working"
優點： "I thought the flight attendants were excellent!! They were the best crews since the beginning of our journey. I wish I had their names. They were one young lady and a tall man. Thank you very very much!!"
缺點： "I feel the seats are too narrow and space too tight. Other than that, all good!"
優點： "I like everything about my flight. The cabin crew are true professionals and were very helpful to me."
缺點： "I really cannot think of anything that I didn't like."
優點： "Great crew and service"
優點： "Seats and entertainment"
優點： "Turkish Airlines I usually pretty good (I fly them a lot), the boarding was fine and the crew OK (as usual they are pretty short in English)"
缺點： "Food was really not very good. Pasta was undercooked and barely warm. Entertainment was pretty mediocre with old films, very limited selection and no control (just channels). Last but not least Turkish needs to update their policies on electronics, I was reading a kindle on Airplane mode, but was forced to turn it off. This is over the top and no longer required on many airlines. Time to modernize attitudes here."
缺點： "The boarding time on the email was 21:40, but the real boarding time was at 20:40. I missed my flight, because of this, very unhappy and unsatisfied with the service. I had to search urgent trip and pay twice more, than i should, because of that mistake. Very poor experience"
優點： "I always enjoy flying with Turkish airlines because the service and care is exceptional !"
缺點： "For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat."
缺點： "Everything from good to entertainment"
優點： "Quick and nice"
優點： "Service was great food and drink"
缺點： "The air conditioner was not on, it was too hot in the plane."
優點： "My husband and I had a very average experience overall. From boarding to inflight customer service."
缺點： "We did not plan to check in any luggage since we had few connections, so we decide to take our rimowa luggage with us. So we were forced to check them in because it was only 8kg allow per passenger on carry on. So our luggage end up full of big dents, and scratches. We reported to the airlines and it was hard to justify what we were complaining about it. As a consumer were are very unsatisfied and unhappy. One of the worst experience in hospitality I have ever experience."
缺點： "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
優點： "All was great as mentioned earlier."
優點： "You were fed."
優點： "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."
優點： "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
缺點： "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."
缺點： "3 hour delay. No announcements. Had to use my passport just to use the restroom. Food was terrible."
優點： "One of best experiences flying. First rate and can't beat the price."
缺點： "The TVs did not work on my flight from Istanbul to Hamburg. Not only my tv but others on the plane kept saying it was an "error" do to a seat readjustment. Also it is so hot in the Turkish airport especially in the 300 gates. It made boarding miserable because there was so many people."
缺點： "My Luggage did not make it, I don't have any information about it :)"
優點： "I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped."
缺點： "Supper was very average , one slice of pizza , that’s it"
優點： "Different seat location for family of five Missing luggage"
優點： "Great seat and crews"
缺點： "A330-300 is nice"
缺點： "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."
缺點： "The entertainment unit was constantly malfunctioning"
缺點： "Flight was delayed by two hours"
缺點： "My entertainment system was not working, so was my seatmate's."
優點： "Everything on the plane was fine, and the service was great."
缺點： "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
缺點： "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"
優點： "Smooth process all the way from check in to seating to disembarkation"
優點： "Wonderful Crew- friendly, professional, helpful."
缺點： "Been on time departing."
優點： "On time"
缺點： "2 times flight per day"
優點： "The airline better than the budget ariline"
缺點： "The agency that booked through not so cooperative and complicated"
優點： "Crews were good."
缺點： "Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines."
優點： "Everything was really good"
缺點： "But the flight left and arrived 30 minn late!"
優點： "Everything was great!"
優點： "Crew on board did their best."
缺點： "Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry."
優點： "Friendly crew. Comfortable and quiet flight"
缺點： "Dinner service slow"
優點： "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
缺點： "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"
優點： "Food was good and staff was always with a smile in their face"
缺點： "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"
優點： "The crew was very pleasant and professional. . The food bland but warm. But the seats were microscopic"
缺點： "Seats were tiny. My knees pressed to seat in front of me. I’m 73 inches tall"
優點： "There were choices of foods. I really liked the fact that they considered Korean natives as they gave kimchi together with their dishes. Attendants were polite and kind. 30kg allowance is a great merit too."
缺點： "Frequent delays in flights and changes in timings. There were many passengers and it's quite hard to carry my carrier through the alley. The foods may be in variety but did not taste very nice."
優點： "Friendly and helpful crew"
缺點： "food was horrible"
優點： "On time. Good food Good flight attendant service"
優點： "I like the fact that they know I am Enrich Gold member and took the effort to address me by name even when I am flying economy."
缺點： "Food is still the reason why I don't eat much onboard. The food is better now, but still could be improved..."
優點： "The boarding is a bit mess up as it was delayed by Malindo Air which share the same gate, I wonder Malaysia Airport authorities has run out of resources why cramp 2 airlines in same gate departing 30 minutes apart, crew is OK seats is comfortable but landing is quite uncomfortable"
缺點： "Boarding and landing"
缺點： "my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!."
優點： "Almost everything"
缺點： "Nothing i can think of"
優點： "On time flight"
優點： "The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection."
缺點： "Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes."
優點： "Crew were awesome. Could not do enough for you. Very personable too!"
缺點： "Security at Adelaide very slow and under resourced."
缺點： "Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department."
優點： "Good entertainment"
缺點： "Check in- only 2 desks open."
優點： "Smooth flight with usual good in flight service. No issues during flight. check in very smooth and baggage collection very quick"
優點： "Plane (A380)"
缺點： "Limited choice menu, some minor malfunctioning seats & screens"
缺點： "Transfer from domestic to international terminal in KL was slow as only 1 customs officer was working"
優點： "1) Not to squashy and more spacious than I thought. 2) The interior of aircraft seemed reasonably modern and up-to-date rather than old and miserable with stained seats and carpets. 3) the in-flight entertainment was better than I thought"
缺點： "I tried the seafood pasta and it was horrible!"
缺點： "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."
優點： "The flight surprisingly arrived ahead of schedule :)"
缺點： "The food, at least it was better than the food out of KUL"
優點： "Yeah it's fine journey and we love to travel in Malaysia airlines And last but not least it's nice journey"
優點： "They left on time"
缺點： "Website is a debacle, asked to preorder meals for business but can't, can't check in on line, business menu was limited, what was on the menu wasn't offered. Seats are uncomfortable, short & narrow. In general for the amount of money paid for business, it's the worst yet"
優點： "Everything on time and smooth. Crew was attentive and friendly."
優點： "Flight was on time, good value airline"
缺點： "Kayak did not book through airline, would prefer to use known site before paying $$$"
優點： "Prompt and great service."
缺點： "Crew Service is horrible. They get angry very easily."
優點： "The crew is friendly"
缺點： "Check in counter not enough resulting in very very long queue and check in time"
優點： "The korean spicy chicken was delicious!"
缺點： "The 2 male flight attendants who served our rows did not smile once. Very unfriendly and seemed like they just wanted to do the minimum. We were also extremely unhappy that during check in was advised that our seats were not allocated together when we booked the tickets together and are also Enrich frequent flyer members. We had to demand to speak to a manager for them to change our seats."
優點： "The crew was excellent, especially the stewardesses."
缺點： "Their wifi service is ridiculously expensive $32 and it doesn't work."
缺點： "arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight"
缺點： "Flight delayed."
優點： "Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up."
缺點： "Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again."
優點： "The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette)."
缺點： "Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier)."
優點： "The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t."
缺點： "The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all."
缺點： "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
優點： "Amazig Airplane"
優點： "Crew were good"
缺點： "Flight was late."
優點： "we were on time and landed ahead of schedule."
缺點： "nowhere to store our cabin luggage"
缺點： "Allow us to upgrade class"
優點： "Crew were kindly"
缺點： "Seats can be more comfortable"
優點： "Can't complain"
缺點： "Cheaper? :) !"
優點： "Quick boarding"
缺點： "Overpriced drinks and snacks"
優點： "Head rest not comfortable. Short distance okay not long one."
缺點： "Plane is old i think. Take off and landing time plane some shaky and sound not pleasant."
優點： "Extremely rude."
缺點： "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
缺點： "You can choose your seat but when you pay you can choose a seat and I don’t like this"
優點： "Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!"
缺點： "Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud."
優點： "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
優點： "Good price. Was on time, seats were comfortable, helpful staff"
缺點： "No use of headphones 30 minutes before take off and arrival"
優點： "It was a good flight"
缺點： "The long delay......"
優點： "Organised well. Clean plane. Excellnt comms from pilot and staff presented well."
缺點： "Could not recline chair"
缺點： "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
優點： "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
缺點： "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
缺點： "Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them"
優點： "boarding is thru gate and not tarmac"
缺點： "food are expensive."
優點： "on time and departed early"
缺點： "none. is budget airline"
優點： "On time."
優點： "comfortable seat"
缺點： "No TV on plane"
缺點： "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"
優點： "i did not see any entertainment."
缺點： "It’s late for 4 hours. Although I got the lunch ticket, I still get to my destination late. The compensation voucher is only valid for 6 months. I don’t think I will take Scoot in a such short term. Meh."
缺點： "The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later."
缺點： "Everything but the price. Worst customer service ever!!!"
缺點： "Temperature in cabin too warm on outgoing flight"
優點： "Affordable biz class"
缺點： "Really poor food and flight was delayed 2 hours both ways"
缺點： "It was moving a lot!!! :\"
優點： "check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early"
缺點： "equipment could use refurbishment"
缺點： "If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time."
優點： "The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent."
缺點： "I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule."
優點： "The crew was really nice, saw them help several people put their luggage in the overhead bin."
缺點： "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee."
優點： "Good value. Some leg room in Biz."
缺點： "Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap."
缺點： "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
優點： "They were very professional, polite and helpful"
缺點： "I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!"
缺點： "Delay one hour"
優點： "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."
優點： "Early alert that flight was going to be 5 hours late."
缺點： "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
優點： "All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect."
缺點： "Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault."
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往伯斯的彈性機票