優點： "The 777 is way behind the 380s comfort."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
缺點： "It was impressive. Can’t yhink of anything."
缺點： "Old plane - ACE - very basic movie selection."
優點： "cheuk in 快！吾使等太耐！"
優點： "First time we flew on business on international (we upgraded)."
優點： "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
缺點： "Nothing. It was great."
優點： "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
缺點： "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
優點： "The seats on the A380 are a bit larger and offer more leg room. The food is always good and the service is first class."
優點： "Everything about it"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "No comments"
缺點： "Had "summon the crew" light on for 40 minutes, no one showed up"
優點： "Nothing specific"
缺點： "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"
缺點： "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."
優點： "very good as expected"
優點： "The crew were nice"
缺點： "Terrible food Outdated entertainment"
優點： "Entertainment and boarding process"
缺點： "Crew could be more friendly"
優點： "Great customer service"
優點： "The service, food and flight entertainment was great."
優點： "Staff is very good. Always smile on face."
優點： "good flight"
缺點： "Woke me up for breakfast"
缺點： "In cochin to Dubai flight , There was no space to put my carry on baggage, I ask the crew to find the place and put it, but one of the crew said there is a place in the front but she cant take it there, I told her if it is above my seat and close to my seat I don't mind to put , some body taken my space its your responsibility to find the place and put it. then she called her supervisor and the supervisor told me the bag is heavy for her, (the bag was only 7 kg). I have to take the bag all the way to front. The crew is very lazy and too much attitude, wont fly this flight any more."
缺點： "Couldn't decline the chair and cause much neck pain"
優點： "Food and entertainment"
缺點： "Some customers were allowed to drink to excess. Staff lacked the discipline to say no. Cabin staff showed clear bias to some customers. They chose to chat with passengers and neglected their duties. Little clusters of drinkers gathered in non seat areas away from their seats causing noise. Staff did not challenge this. Female staff too busy giggling with drunk men"
優點： "Overall top service."
缺點： "A little too directive, exemplified by ordering people to pull down their window shades, for my Americans can mentality. Otherwise great!"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"
優點： "It was a good flight and was able to rest a bit."
缺點： "Seat size is horrible. Will not be flying Emirates next time, instead will fly Qatar."
優點： "Timeliness, behavior of crew. Entertainment options were great."
缺點： "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."
優點： "Overal very comfortable and good service aboard plane."
缺點： "Sat on plan after boarding for an extended time before takeoff. I think it was a maintenance thing. It happens so no biggie. Table and magazine pocket needed cleaning from prior flights. Made me uneasy from a cleanliness point of view so they took a hit on comfort."
優點： "Crew was professional, but not outstanding."
缺點： "Dubai airport had insufficient eaters open for breakfast although all jeweler shops were open by 0630. Boarding process at Dubai airport (home airport) was poorly ran. Staff did not board passengers by zones (although on tickets), or rows (also on tickets) or class (also on tickets). Rather all jumbled up, and although there was possible a good reason for such, no explanation offered passengers, thus increasing discontent. Individual desk personal seemed helpful when asked directly, so possible due to Dubai team /desk team lead policy. Flight seat from Dubai to EBB not one requested and no explanation offered on why although requested made months previous when ticket booked. ."
優點： "Good flight. Crew was professional, but not warm and welcoming . They were very accommodating when asked to switch my meal and for my daugters toy."
缺點： "Food again was too spicy. Please give a vegetarian option that includes dairy, fish and chicken."
優點： "I liked the complimentary alcohol, but you had to get up and ask for additional beer /wine/etc...."
缺點： "They need to be better at cleaning up... I had to clear trash from others frequently"
缺點： "Hard to hear the announcements."
優點： "The crew was the best I've ever seen! Went above and beyond to make our baby comfortable."
缺點： "Nothing, it was do thoughtful!"
優點： "The B787 between Taipei and Bangkok was very comfortable. Really amazing how much less unpleasant it is to be in that plane compared to others. Crew was fine."
缺點： "No vegetarian food, only ground up piggies between Taipei and Bangkok. It was a bit weird that the flight was in 'night mode' in the middle of the afternoon (leaving TPE at 2pm)."
缺點： "The seat in BC is too small should get a new plane with bigger seat."
缺點： "Waited 45 minutes for a bus from a remote gate without any crew anniucmwnts. A total shambles as one or two buses did a 20 minute+ circuit to offload the plane."
優點： "The seat was huge and super comfortable for economy. I slept very well on the overnight flight from Haneda to Bangkok."
缺點： "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"
優點： "Comfortable seats, good entertainment options"
優點： "Crew were excellent in service. They’re Very attentive and friendly."
缺點： "Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small."
優點： "new plan and equipments are good"
優點： "I didn’t like the seat belt it looks like a car seat belt not comfortable. The food and the service was excellent"
缺點： "The WiFi"
優點： "Crew food excellent"
缺點： "Could not get comfortable in the seats"
優點： "Entertainment was good."
缺點： "Complimentary polaroid Photo taking for families or kids or couples and friends. Photo can be placed in a special thai aiways frame for memory. If this is done while the flight is preparing for take off l, its gives a great start for the trip. Gifts for kids?"
缺點： "What i did not like most is the temperature inside the plane but am glad the airline provided blanket to warm our body."
缺點： "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."
缺點： "No clear direction at boarding for lining up"
優點： "Thai are so dependable and such lovely service. Nothing is too much."
優點： "Simple, no surprises is a good thing"
缺點： "Nothing, everything was great."
缺點： "食物差 設施差"
優點： "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
缺點： "Movie choices somewhat limited, not the most comfortable bed"
優點： "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."
優點： "Great overall experience Great schedule for flight coming in Europe"
缺點： "Entertainment system is a bit sluggish but still a lot of choices in film categiry"
缺點： "Hard to see screen for the movie. You see your own reflection too much. Flight was delayed a a half hour."
缺點： "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."
優點： "Great service."
優點： "Nothing! The plane left late and while waiting, the airco blastwd like a freezer. My feet and gands became numb and I got a terrible headache. Next, a chinese couple with a 1 year old toddler came to sit next to m: the child started wailing immediately and this lasted until 5 min before landing. It was like they had not a clue on how to handle a child and they had nothing to make it drink or suck or distract it. Worst flight in ages.."
優點： "The crew was very nice"
缺點： "Badly delayed and no information was given on the correct ETA and on the status of the connecting flight"
缺點： "No where to charger my phone."
優點： "The pre-ordered seafood meal was excellent. The flight crew was very good."
缺點： "The seats (bottom) have become worn and caved in. And the head rests are as flat and hard as rocks. They need to be changed ."
優點： "The seats were fabulous. Roomy and my girlfriend and I were indeed placed in the armrest adjoined style. Flight was quite smooth. For the difference in price I can not fathom why anyone would fly coach on THAI."
優點： "Nothing this time"
缺點： "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"
缺點： "Over all"
優點： "We didn’t crash!"
缺點： "Old plane (747). Not very attentive staff, I had to ask for a blanket 4 times before I got one. This certainly isn’t acceptable in business class. My meal choice wasn’t available. And I had to pay $50 to change my flight to a different day (again not acceptable for a business class ticket. I’ll avoid Thai airways wherever I can from now on. #avoid When I rang the Singapore Thai office they were unable to change my ticket to a new date and kept pushing me back to the online travel agent. Called Thai in Bangkok and they did it on the spot. Very inconsistent service."
優點： "All of the above mentioned service."
缺點： "All of the above mentioned service."
優點： "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
缺點： "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"
優點： "Vegetarian food was ok. Crew was very polite and helping."
缺點： "Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight"
優點： "When I boarded this flight, I could already feel the Thai atmosphere. I generally enjoyed the flight without any serious problems."
缺點： "I was surprised to realize that we were packed in this full flight to Thailand from Sapporo like sardines. However, it was OK because I was alomost always sleeping during the flight. I had to stayed up late at previous night. Actually I expected more about the Thai food on the flight, but the flight attendants didn't explain much about it and it was generally mundane."
優點： "Knowledgeable and attentive staff who all have some experience with English. Great food and entertainment with plenty of options (just remember to select your meal choice online 48hrs+ before departure). To top it off you are supplied with a clean blanket and a pillow to insure your comfort."
缺點： "You just can never seem to get completely comfortable particularly when trying to sleep, but that is the same on most planes."
優點： "Mostly i like the food, boarding, take off & landing are smooth. The cabin crew are so friendly & helpful. I love Thai Airways."
優點： "Crew were bright and cheery"
缺點： "Even though a short flight 1 hour 15minutes I am surprised no VOD - not even in business."
優點： "Good seats in Business class on A380. Much better than BA, but not as good as Etihad. Cabin was too warm. Overhead lights flickering because of problem with bulb (yet on a fairly new aircraft)."
缺點： "Service was no different from economy class - perfunctory, reactive. No offers of any refreshments between the set meal times (not even water)."
缺點： "The music they play for the last hour of the flight is loud and extremely annoying."
缺點： "Flight was over an hour late due to the logistical incompet nice of the Kathmandu airport. This is a chronic problem."
缺點： "Unfortunately, the flight has Chinese tour groups. They are noisy and no manner. BTW, cabin crew handle them very well."
優點： "first flight was delayed, and this one didnt take off without me"
缺點： "bangkok airport is so slow and inefficient"
優點： "Comfortable 787 with large windows and self-dimming LCD blinds. Frequent and courteous food and refreshment service."
缺點： "Fully packed flight. Couldn't find the cool toy shops at Narita airport."
優點： "fligth was great, seat good, meal good, etc"
缺點： "our stewardess was almost rude, noisy, waking people up on purpose during clearing up of diner etc. i would not want her to keep my cell if i was a detainee.. too bad because all the rest was great."
優點： "On time, check in staff was friendly and helpful"
缺點： "It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight"
優點： "The crew was good. The seats were not comfortable."
缺點： "food could have been better."
優點： "We arrived in Athens eventually"
缺點： "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."
優點： "Good service"
優點： "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
缺點： "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."
優點： "good people /service, good food and comfortable seating nice experience all in all"
優點： "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
優點： "Good crew. Good food."
缺點： "Hour delay with NO ANNOUNCEMENTS!!"
優點： "Great hospitality, food was as ordered, plenty of drinks, energetic staff"
缺點： "Gate experience at IST was sub par"
缺點： "The airport in Turkey had no a/c it was sweltering and packed. It smelled to high hell. Boarding was crazy with people shoving and pushing and cutting each other to get throug"
優點： "I always enjoy Turkish airline flights but lately the quality of food is not as it used to be. Flight entertainment is excellent and boarding was smooth. Getting luggage at the airport was quick"
缺點： "I wish food would be better"
缺點： "Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better."
缺點： "Flight delayed more then an hour without anyone knowing anything about it."
優點： "The food was decent"
缺點： "Too crowded and hectic. Not enough leg room. (and I’m not even a tall person to begin with)"
優點： "I enjoyed the food the most. The flight was short and easy."
缺點： "Why were they first from the Turkish Airlines staf to puschese new tickets and pay out of packet"
優點： "Food, leg room and entertainment options, plus the service"
優點： "The crew, the food and the entertainment on demand."
缺點： "A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster."
優點： "High quality in.Biz.Great selections of food but wine a little scarce"
缺點： "More wine"
優點： "All good"
優點： "the flight attendants were more present and even spoke English."
缺點： "Everything I enjoy flying with turkey airlines"
優點： "We did not like anything about the flight."
缺點： "We did not like anything about the trip to Houston from Istanbul. To sart with, we were told by Turkish Airline staff to go to the gate more than 1 hour EARLIER than the flight to Houston. Once we arrived at the gate, we were told "I cannot help you with anything about your flight. That is another department" and we to wait our turn and wait for someone to take us down the jetway. We waited for 75 minutes (1.25 hours) until after EVERY OTHER PASSENGER was on board. The flight attendant was unresponsive to us, talked down to my husband and me in a way that was insulting, rude, demeaning and very nasty. When another passenger complained that he did not get the seat that the attendant just changed for him, FOUR flight attendants helped him - one person got on the phone with someone (I don't know who), another went down to his seat to see where he was sitting. Yet another came and tried to explain why they couldn't help and finally a fourth tried to speak with another attendant on board. Whether or not his problem was solved, I don't know, but this was in the middle of our conversation (with only one attendant, I will add), and so his attention was taken away from us and put on him. Our seats were changed from seats closest to the bathroom to the middle of the plane. My husband cannot walk so 14 rows walking was not possible. I will say that finally, it took three volunteers who offered their seats to us to sit near the much needed bathroom. Regarding being seated near the bathrooms, when we asked for an aisle chair (that they told us they had on board) we were told to "stand there. we will get one in around 10 minutes). And, the wheelchair was sent all the way to the BAGGAGE CLAIM and NOT GATE CHECKED, when we arrived in Houston, we can clearly see the frame is bent, the wheels are out of alignment and the brake is also bent out of shape. The wheelchair is a custom made chair just for my husband. We will be sending Turkish Airlines the bill for a new chair if it cannot be repaired. I hope you can see to address these problems. I am not hopeful it is not normally like this for Jews who wear their head coverings. We would welcome a further conversation about our experience in hopes that others do not have the same one we did. Vivian and Henry Blum"
優點： "Friendly and accommodating crew, surprisingly great food, and nice drink options."
缺點： "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"
缺點： "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."
優點： "Loved the food and staff"
缺點： "Thermostat in the plain"
優點： "Liked the movies and entertainment selections."
缺點： "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"
優點： "Overall the experience was good with friendly staff."
缺點： "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves."
優點： "In flight entertainment is great! Good selection of movies, nice screens."
缺點： "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."
優點： "This was my firsth fly with this company and I was sorprice. This was wonderfull.Very good food, exelent. On line news."
優點： "Great experience whether I was going or coming. I loved it."
缺點： "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."
缺點： "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."
優點： "The movies."
缺點： "Not being made aware that for an international flight I would be only alloted one checked bag, I Brought both of my bags as I always do when I travel. I was aware I would incur a charge, but was surprised that not only would I be redirected from the long bag drop line back to ticket sales, but that they would charge me 10 € per kilo! So my bag ended up costing me double what my ticket cost me for a 4 hour flight. Never again."
優點： "Missed my flight because the airport changed gates and didn't announce it. Was told I could pay a penalty o in excess of $450 to be placed on another flight, meanwhile same flights from Istanbul to Amsterdam were going for $213. I will avoid Turkish Airlines at all costs. Customer service is terrible. The most unprofessional, rude, ignorant, and disrespectful staff represent Turkish Airlines at IST. Furthermore, an email complaint has been ignored."
優點： "Food, comfort..."
優點： "Food was good. Flight was fast. On time."
缺點： "There was no entertainment on the first flight at all. Seats are very cramped"
缺點： "Flight delayed and lack of communicatiob"
優點： "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
缺點： "The airline has lost my luggage which has costs several hundred dollars worth of replacements and they have not been in contact."
優點： "I liked Sofia airport personnel friendliness"
缺點： "No entertainment system, flight attendants are not very friendly."
優點： "On my way back my flight before was delayed. When i arrived to the flight people were still boarding but i was told that they knew my flight delayed therefore they aold my ticket."
缺點： "I run to the flight and fall on the way and they didnt even have a first aid kit at the gate, and they sold my ticket!!!"
優點： "I didn't eat the food because I have dietary restrictions but it looked decent."
優點： "- The in-flight comfort kit with slippers, lip balm, sleep mask and socks - The complimentary wines and spirits, along with anytime snacks - Courteous and patient flight crew - Good selection of entertainment on the personal screens"
缺點： "- cramped seats (but probably not any smaller than any other airline) - earbud sound quality - boarding process seemed to take a while, but again, probably not any longer than any other airline"
優點： "quick and easy boarding - nice staff."
優點： "Also very child friendly"
優點： "fast boarding, on time"
缺點： "upon arrival, we waited too much in the plane and we didn't even taxi to the gate. we had to take the bus to the terminal which meant further delays getting in"
優點： "Great service, wonderful food served with a smile always, reminded me of the service KLM used to have years ago, hot napkin, tasty food and small suprises, wine, drinks, and even a real fresh squeezed orange juice! the only not great, was the seat, narrow and not very confortable"
優點： "Same as above"
缺點： "Same as above"
優點： "The flight attendants are nice!! It was like I was in first class."
缺點： "Nothing. This was the best airline experience I have ever had."
優點： "Timely takeoff and landing"
缺點： "I flew Turkish from Chicago to Istanbul on Sat Feb 7. Entertainment system did not work for the whole flight. (10 hours). I flew back from Istanbul to Chicago on Sat Feb 27. It was not working again for the whole flight (11 hours). Either I flew back on the same aircraft in which the system was defective and was not repaired for 3 weeks, or all the Turkish aircrafts have no entertainment system. How it was elected to be Europe's Number 1 airline last year is a mystery. May be the service in all other European airlines is less than this"
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往丹麥的彈性機票