搜尋台北 臺灣桃園國際機場飛往中國的便宜機票

優點： "The crew from jfk to Guangzhou were not nice. The crew from Guangzhou to jfk were nice."
缺點： "I had another trip with the same route and same airline in August. I had only two meals from Guangzhou to jfk."

優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."

優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"

優點： "Smooth take off and landing. Courteous attendance. Had choice of food. Could have used a snack in between the meals."

缺點： "Very good and friendly"

優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."

缺點： "One of my 2 check-in bags is not with me on the same flight. Although it was delivered to me next day, it still caused me some inconvenience."

優點： "Food was ok.."
缺點： "Lost my luggage.. acted like it’s not a big deal.. don’t care.."

優點： "price, considering have the price are tax and fees, it's a great deal. plane, new equipment, 777 with modern entertainment crew. amazing how they been over backwards to satisfy a few disgusting rude middle aged male Chinese travelers."
缺點： "stereotypical Chinese travelers. rude abusive loud, they warn their reputation layover, 6 hours for flights between major cities seems excessive. hub in gaungzhou stinks"

優點： "It’s simply a way to get from one airport to another. Everything is adequate minus the food."
缺點： "The food is really bad, and everything else is adequate for simple travel."

優點： "Nothing"
缺點： "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"

優點： "The aircraft looked newer. Toilet was a bit roomier & appeared generally cleaner compared to same flights I’ve taken before. Seat in economy seemed more comfortable. I asked for aisle seats with no problem. On one leg, asked for premium seat (more leg room) & was provided with no problem. Noise level seemed lower. Snacks were at the galley when needed. Food was generally good (I usually feel nauseous with smell of airline food, but didn’t feel it). On one leg, asked for just fruits (instead of the regular meal), & attendant offered 2 apples (apparently personally brought by an attendant)."
缺點： "The flight attendants don’t speak much English, so you couldn’t carry a conversation to pass time. Couldn’t get the English audio on movies to come out. One attendant kept limiting the wine serving on my small cup."

優點： "Flight went quicker than expected."
缺點： "China southern management completely botched the handling of this flight. Mechanical issue turned into a 6+ hour delay. Passengers given no updates. Held on plane for 4 of those hours without updates. Toilets were not flushing and reeked the interior cabin. Passengers wanted to leave and get hotel accommodations but were not given such options and were trapped on plane. Passengers began confronting and arguing with flight stewards. Still no updates from captain during whole ordeal. People were very agitated and trust was lost as flight attendants seemingly forced passengers back into their seats abruptly. Some left plane due to feeling unsafe to fly."

優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."

缺點： "Food and seat"

優點： "price"
缺點： "Only allow one piece luggage."

優點： "Good staff"

優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."

優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."

優點： "Crew very nice"
缺點： "Wuhan airport has no transfer station and was a big hassle."

優點： "Almost everything."
缺點： "It was delayed twice."

優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."

優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"

優點： "Crew tries to help"
缺點： "I can never get a hold of customer service... I'm vegan. I tried to preorder my food. It's always a hassle. I spoke to the people at the air port, they too didn't know what to do. I usually have to talk to the crew. Their webpage is horrible. I can't sign up for their mileage program... It's impossible."

優點： "Everything from the service to the food to the attentiveness of the staff, from check-in to gate to flight attendants was superb."

優點： "The onboard staff was polite and helpful, but inexperienced at dealing with unruly passengers. On flight departure (rarity in the PRC)"
缺點： "The food was something you can get on the average street corner in Shanghai for about 1.00 USD. I understand costs are important, but a steamed piece of bread and a foil packet of pickled vegetables is a bit of a stretch. The gate agents were less than helpful. I usually get an upgrade with my Delta status on partner airlines. Nope, not on this flight. I requested it and they said it is not possible on China Southern. I showed them my boarding pass from less than 48 hrs before on the same airline... they looked bewildered. Boarding was the usual "every man for himself". Zones? Classes? Awards members? Not in Shenzhen..."

缺點： "Delayed flight from LA & my baggages left in Guangzou! I need to go back again to manila airport to pick up the baggages."

優點： "I flew China Southern from Shenyang to Shanghai 4 days after rupturing my Achilles tendon. There service was fantastic, getting me wheelchairs through both airports, changing my seat to give my leg more room, giving me special attention during the flight to make sure I was comfortable. Their service for me was outstanding and caring in every way. 10+ from me. Thank you China Southern!"
缺點： "No complaints at all."

優點： "Very friendly crew. Nice standard first class seat. On time departure."
缺點： "food was only so so."

優點： "1. The check-in was very good, and very helpful!!!!...***** (5 stars service). 2. Flight crew was very professional."
缺點： "1. No information or explanation in English about the flight delay. 2. I have a very expensive new metal "19 degree Tumi all Aluminum suite case. It arrives damaged with a whole punched through the side wall. Cost me USD $1,395. Total disrespect for my property entrusted to China southern airlines. You inform me in Hong Kong maximum reimbursement is approximately USD 50.00 ! How would you feel about that? You tell me! 3. Approximately a 4 hour flight delay. I am not sure it was really necessary. How would you feel about that? You tell me! 4. Took a long time to get off the plane. I was in the front... No bus I think I appreciate the plastic rain coat. However The buss was leaking inside worse than the rain outside, and all over me. I left the bus with very wet trousers. How would you feel about that? You tell me! 5. So many problems because of a little rain...Really? You cant deal with a little rain better than this?"

優點： "same as above"
缺點： "same as above"

優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."

優點： "The service"

優點： "Room and comfort were a bit above average for coach. Crew was pleasant, food was good, lots of entertainment choices, flights were punctual. Guangzhou airport is modern and has amenities EXCEPT western periodicals."
缺點： "Something to be aware of: It's the People's Republic of China. They tell you this in the announcements. You're not supposed to use your cell phone at all in flight, even in airplane mode. Some government inspectors went through my checked suitcase and removed a lithium power pack and left me a note."

缺點： "We couldn't land in Kunming so we arrived with 6.5 hours delay"

優點： "Nothing positive"
缺點： "Boarding continued even 10 minutes before schedule departure time. Flight was delayed 30 minutes. In flight entertainment was mostly ads for cars or cellphones. Didn't get a jet bridge at Shanghai so had to park on the runway and take a bus to the terminal"

優點： "Big new plane (A380)"
缺點： "Mainland Chinese have a VERY different concept of personal space and respect for others when compared to Westerners. This is evidenced by the manner in which the restrooms were used (disgusting after 1 hour of a 14 hr. flight) AND how they literally "attack" the food / beverages. Obviously it is a Chinese airline so best to accept this behavior and deal with it! You have been warned!"

缺點： "Delayed"

優點： "The service was friendly."
缺點： "We left a little bit late, but they kept us informed the whole tme and apologized considerately."

優點： "Good service"
缺點： "Food no good"

優點： "Crew was great.simple no fuss, quick, late night , not many passengers."
缺點： "Airline lost our bags, took 2 days, when delivered the driver was overally rude, and made us pick up from the truck, would not bring to door. Threathend if we didnt pick up they would toss our bags!"

優點： "Food was excellent, especially the beef tenderloin dinner. Crew was generally attentive and helpful."
缺點： "Initially seat would not adjust. Crewmember was able to fix it though."

優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"

優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"

優點： "Great, multicultural movie selection."

優點： "The good care given by the flight crew"
缺點： "Not much - it was quite good"

優點： "Nothing."
缺點： "I had missed my flight. I went to get another as it was urgent I arrived the next day. After hours, I was assured I would have a flight the next day at no charge. The next day I was screamed at in line and told to leave. The only other flight available was three thousand dollars one way. I missed my appointment and purpose of the trip. I had to wait another day and pay over 850 dollars one way."

缺點： "I had missed my flight. I went to get another as it was urgent I arrived the next day. After hours, I was assured I would have a flight the next day at no charge. The next day I was screamed at in line and told to leave. The only other flight available was three thousand dollars one way. I missed my appointment and purpose of the trip. I had to wait another day and pay over 850 dollars one way."

優點： "One of the least expensive ways to fly lay flat business class to Asia."
缺點： "The experience is pretty awful - rude staff, constant delays in China, a business class lounge with wifi that barely functions and air conditioning that is never turned on."

優點： "Never never fly with This airline Poor Customer service"

優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish it had more movie options"

優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."

缺點： "The crew should speak better English. They polite and helpful but clear English is a plus value"

優點： "The crew was great, and seat was comfy compare to other European airlines seats"
缺點： "Less salt in the food would’ve been better"

優點： "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
缺點： "Helpful, courteous, and well-informed Xiamen representatives."

缺點： "Delayed / diverted - no communications whatsoever"

優點： "The check in boarding pass is not that nice."
缺點： "The boarding pass people need to improve, especially to elderly people."

優點： "Staff"
缺點： "Better movies , better vegan food"

優點： "Crew was friendly"
缺點： "To many transfers"

優點： "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
缺點： "Replace worn out seats."

優點： "yes crew were amazing"
缺點： "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"

優點： "ALL"

缺點： "Flight got delayed in Xiamen, miss the connecting flight to chongqing."

優點： "food and service"

優點： "Nothing"
缺點： "Had to process in and out of immigration then back into airport No transit area"

優點： "None"
缺點： "I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!"

優點： "Nothing"
缺點： "Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen."

優點： "The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all."
缺點： "They require us to get the luggage and check in again tomorrow."

優點： "Nothing"
缺點： "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."

優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."

缺點： "Why is my passport number wrong?"

優點： "The number of take offs equaled the number of landings :)"

優點： "crew was nice"
缺點： "food was dry"

優點： "Empty seats"
缺點： "Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again."

優點： "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
缺點： "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."

缺點： "The check in staff did not let me check in and denied to support me! The reason was that my first name, middle name and last name were written in English order, not in Chinese order! I want my money back! All of my plan and meetings in Xiamen were cancelled!"

缺點： "wrong food?"

優點： "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
缺點： "Some obstacles with early morning arrival and communications"

優點： "Nil"
缺點： "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

優點： "I like the price but best of all the service and the attention given to us by all staff members."
缺點： "Everything was great!"

缺點： "They cancelled my ticket I had to purchase my ticket again"

優點： "Seat were comfortable , staff friendly"
缺點： "The long layover"

優點： "Crew working hard. Seat comfort and clean restroom."
缺點： "Awful food. I basically not eating, going hungry."

優點： "Nothing"
缺點： "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"

優點： "Staff was friendly"

優點： "The food was good and staff was friendly"
缺點： "Uncomfortable"

優點： "Crews, food. Also Transfer Lounge in Xiamen is a good place without charge."
缺點： "Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated."

優點： "no regards for customers"
缺點： "no regards for customers"

優點： "I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip."
缺點： "Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink."

優點： "Hostess"

優點： "787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it."
缺點： "Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city."

優點： "Their price"
缺點： "Delays, delays and more delays. Then cancellations after!!!"

優點： "GOOD Service, Great Priceing!!!"

優點： "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
缺點： "3 hour delay, with no explanation given!"

缺點： "Was just a bit warm"

優點： "Boarding was pretty quick."
缺點： "Seats were quite uncomfortable. Not much leg room."

優點： "Airline was great, staff was nice and attentive. Entertainment was great although the airline will not let you use your cell phone even on airplane mode. I couldn't listen to a book I had downloaded."
缺點： "Bathrooms needed to be cleaned. Changing flights in China was stressful and confusing. You have to go through immigration and my experience was stressful."

缺點： "Xiamen air doesn't allow advance check-in and boarding passes. It makes it inconvenient in Korea coming back to Xiamen."

缺點： "The airline and the agent has never mentioned that we need a chinese visa to transit in Xiamien airport. It is very obvious and awkward for international airline . So we had to buy another airline ticket and they don't want to refund our ticket. This was a horrible experience for us."

優點： "No , blankets ."
缺點： "Cleaner restrooms, blankets and verbal offers"

優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."

優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."

缺點： "無限延遲登機時間，需要改進..."

優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"

優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."

優點： "服務親切"

優點： "Nothing"
缺點： "Everything"

缺點： "Very limited English speaking programs/movies"

缺點： "沒有"

缺點： "Excellent"

缺點： "It would be good if the Chinese Eastern Airlines employees worked to improve their spoken English for the sake of those who don't understand Chinese. The airport announces over the speaker system were especially difficult to understand."

優點： "This would be my first and last time using this airline. They chatge you extra 1000 RMB just to sit at the emergency exit seat and won’t let you sit there even when it was empty."

優點： "Not sure"
缺點： "I didn’t like how rude the staff was. I also don’t like the fact that my luggage was misplaced and I’m on the other side of the world without my things."

缺點： "Bad airline"

缺點： "No hotel was provided for 24 hour stay.It is mentioned on their website to provide hotel for trips from Yvr"

優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"

優點： "nothing"
缺點： "everything. no consideration for vegetarians?"

優點： "Fast, easy and comfortable."
缺點： "No internet acces in Shanghai."

缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."

缺點： "cabin was too warm and stuffy"

缺點： "Not having enough space on my sit."

優點： "Free internet access on the plane. Excellent"

優點： "Cheap price"
缺點： "Crazy rules insisting people remove earplugs 1 hour before landing."

缺點： "Poor movie selection."

優點： "Very helpful flight attendant (should have asked her name) Healthy food"

優點： "Comfort it is ok."
缺點： "Nothing to comment."

優點： "Loved the continuous movies1"

優點： "Nothing"
缺點： "Everything"

優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"

缺點： "They didn't inform visa issues and made the customers to buy new tickets on the following day. It's completely irresponsible and I feel like that I was robbed."

優點： "The wine"

優點： "There's only one type of red wine and they ran out."
缺點： "They have one tiny bar of soap in there restroom..."

優點： "Cheap, economical option. Swift processes."

缺點： "I enjoyed the trip from LA to Okinawa, then to China But from Beijing to Shanghai then to USA It was delay and despite I told the staff that my husband is very pro to infection they still put him at last second roll 73 and closed to all little kids some were coughing. There are some area still opened seat. Please don't take me wrong I love the kids but such incident- kids did not put on their seat bell while the airplane were taking off. I had to remind your staff. Some of those parents did sit in between but not paid close attention of their/other kids. Sophia Tse"

優點： "Ummmm. Nothing?"

缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"

優點： "Stewardesses and stewards very professional!! Excellent."

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

缺點： "Small space in economy"

缺點： "I had a connecting flight from Taiwan to Shanghai to catch my flight to LA. AT CHINA Estern counter, they will not chech my luggage all the way to LA. I had to pick up my luggage going out the terminal then go to check in again. I am 82 years old. This is not easy and stressful to me. I asked the supervisor that he could not do any thing. My connecting flight ticket was also from CHINA EASTER AIRLINES. They say the connecting flight was not on the same ticket. However it is from the same airline. I made my flight with great effort. I had hard time to speak to the agent in checking in my flight to LA. THIS IS TOTALLY UNEXPECTED WHEN I PURCHASED THE TICKET. IF I KNEW, I WILL RECONSIDER TO PURCHASE THE TICKET. DO REQUEST YOU RECOGNIZED THE STRESS AND INCONVENIENT YOU PUT YOUR PASSENGER THRU."

優點： "Very Attentive staff, but with some language difficulty."
缺點： "1. Couldnt use mobile phone for reading only (mobile phones had to be completely switched off). I wont be flying China Eastern because of this rule. 2. Boarding and unboarding on tarmac was inconvenient. 3. Movie selection not up to date"

優點： "corteous, helpful"
缺點： "Obliged me to buy a whole new return ticket when checking in for reasons beyond my control"

優點： "I feel comfortable and feels like I'm just on a bed ."
缺點： "The stewardess don't know how to speak and understand English well"

優點： "機上電影還不錯，不過電視的角度很奇怪，要拿東西卡住"
缺點： "登機CHECKIN時間非常非常久，前面只有五個人等了快一小時 等得火氣大~~~ 機上服務情況不好，餐點惡劣，缺主食。點麵食會比較好一點"

優點： "服務人員親切"
缺點： "無個人電視 一部分旅客忘記送餐後咖啡和茶"

優點： "Delayed"
缺點： "Delayed"

缺點： "The while expereince"

優點： "I liked it being nonstop."
缺點： "I wish I had more leg room."

缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"

缺點： "Seats are narrow, leg room poor, and food service is minimal."

優點： "na"

缺點： "Not on time, food was too little provided on 4 hour flight."

缺點： "1. I am not sure if your crew members could speak English or not. I didn’t understand what they were talking about or what was happening. 2. The plane took off under extreme thunderstorm. I am not sure if this was safe to do so but the plane was extremely bumpy, going down rapidly for about 30 minutes. The whole cabin was then in chaos. People started turning up, crying and writing last words. However, your crew members GAVE NO INSTRUCTIONS, BROADCASTING OR UPDATES ON WHATS GOING ON. What they did was mocking around with each other in Cantonese. 3. This would be my last time travel with you - I was your loyal customer since student time. But after this awful experience I chose not to go with you anymore."

缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"

優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"

缺點： "I'm very gtateful"

優點： "Nothing"
缺點： "They should improve connections"

缺點： "After I checked in found out the boarding pass is not my name !! Went back got the right one & also changed luggage tags (2) , but the luggage’s missing, tidy is day 3 ! Still hoping...."

優點： "I booked thru a search engine more than 3 months before the flight but was not allowed to select my seat. I was seated at the last seat in the middle. The trip was long, more than 12.hrs and being in the aisle would have been comfortable. It is not my 1st time to ride the airline . ."
缺點： "Not being able to select a.seat prior to the trip."

缺點： "Everything is fine."

優點： "Flight attendant was very nice and cared for passengers"
缺點： "Flight delayed and we waited for a very long time for unboarding due to tenical issue."

優點： "Price"
缺點： "Very angry at being left off previous flight. No help from Air China. No one around to assist transferring travelers. Does not appear that the carrier bearing the name of China cares about customer service."

優點： "Was the cheapest option at the time, and quality wasn't worse than the others"

優點： "Service was OK"
缺點： "They have us sit in airplane from 8 am till 10:45 am. In the airplane over 2 1/2 hours that is unheard of We finally arrived in shaman at 2 PM So we have for our steel late due to unknown reason After travel from JFK to Beijing China 15 hours and three hours layover +3 half hours sitting in the airplane that is just ridiculous"

優點： "on the plane, Crew in CA are great! Food is delicious! Entertainment is very good!"
缺點： "I had a terrible time yesterday when I had to transfer from CA 4120 to CA 429 in Chengdu Shuangliu to Sydney. When I got off at Shuangliu airport From CA 4120 at 23:50pm, there was no airport bus to transfer me from T2 to T1 international Departure at Chengdu Shuangliu. I have to run in the dark nearly 2 km to catch 1:20 am CA 429 to Sydney Australia. Really bad international service in Chengdu Shuangliu!!"

缺點： "Check in confused ,no airline sign on counter Delay as usual"

缺點： "It was not a pleasant stay in Beijing airport... The staff were very rude and not helpful.. I had to fight for the wi-fi code and I had to fill out a form, for a pass to get out if the airport... I waited over 90 mins in line, only to be told I was I the wrong line, in the first place ??? !!"

優點： "crew was competent the flight left and arrived on time"
缺點： "boarding was awkward. We had to take a bus to the plane and walk up the stairs The food was mediocre The seat was not very comfortable"

優點： "Very clean and staffs was very nice and helpful"
缺點： "Need more movies option."

缺點： "I couldn't watch movies on the flight all the writing was in Chinese so the flight was boring"

缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"

缺點： "Not enough time to transfer due to delay and staff wasn't helpful"

優點： "Overall i won't prefer to travel from this airlines anymore."
缺點： "the way airline treat the passenger was very poor and rude. I came to know this when my Air China flight from Sydney to Chengdu have been cancelled on 16th of November 2017 at 21:40 pm. I had to reach my destination on time by 17th of November 2017 to attend my marriage ceremony but unfortunately i missed and had to bear a great loss. THEREFORE, I WOULD LIKE TO REQUEST A COMPENSATION AND REFUND FOR MY FLIGHT."

優點： "The crew were nice"
缺點： "The food was terrible. There were no amenedies for flying internationally like I am used to. And the movies available?! Usually international flights have all kinds of movies to watch. There were only a few that is even heard of."

優點： "They upgraded my wife and I to an Exit Row, I'm tall"
缺點： "Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok."

缺點： "Wasn't on flight"

缺點： "Wasn't on the flight"

缺點： "Food, cleanliness of airplane"

缺點： "Food was bland."

缺點： "The food and drinks are limited from all flights. Due to the limitation on the carry-on luggage, I had to place my camera batteries and other stuffs to the check-in luggage at the check in counter in Washington DC. The Chinese custom in Beijing took them all. They are normally just take the battery charger, but not the camera batteries. These are expensive items and not conviniece at all to customer."

優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."

優點： "The airline canceled on both trip and have to wait for next day"

優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."

優點： "Nothing"
缺點： "My fly was delayed 2 times. First, i flu from lax to beijing, my fly was changed at last minutes so they changed our to another fly to have enough time to transfer in beijing . However, i had to pay 150$ more for the seat because this fly was full. Second, my fly in Beijing was delayed again. this time I waited 6 hours. When i asked them how long this fly delayed? They did not give me any answer, so my family in vietnam was waiting for me 6 hours in the airport. I will never back with air china. I think they delayed the fly on their purpose. They have many choice for time when you book ticket . Bur later they will delay to have full customer from many different fly make all customers in only one fly to save their cost"

優點： "Very nice and attentive staff"
缺點： "Delays without any information"

缺點： "Delayed for 2.5 hours."

優點： "GOOD ATTITUDE"
缺點： "my stuff in the checked luggage was missing, obviously somebody took it from my luggage, also, my luggage bag was broken due to the rudeness of staff. very very disappointed."

缺點： "I ordered a special food (Halal) and it was wrongly served to another guest. I had to repeat that I pre-ordered a Moslem meal. I'm not really strict on this but i was trying to see if they would abide by my request. They eventually gave me a Moslem meal (there was a foil label which said Moslem meal) but the dish was mostly sauteed mushrooms with no meat (halal doesn't mean vegan!). It was not enough to satisfy my hunger for a mid-range flight."

優點： "Literally nothing about this flight was enjoyable"
缺點： "Paid for exit row. Was a woman with infant on lap in same row. Staff is extremely rude. Unhelpful. Plane not in good condition. Food is horrible."

優點： "Very good staff!"
缺點： "Entertainment was not interesting."

優點： "This fight was a bit better than my flight home...staff a tad bit nicer."
缺點： "Only offer drinks when they feed you and fill up glasses half way to 3/4 full."

優點： "Seats in front of plane"
缺點： "1 hour delayed due late plane arrival"

優點： "Friendly staff and on time."
缺點： "The one thing that would stop me flying with this company is that most of the food served had meat in it. I understand it might be their culture, but as a company who serves people from all around the world, they should really consider changing their menu. Not everyone supports the killing of animals, and not everyone has a diet that do as well."

優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."

優點： "Boarding was relatively quick and efficient. They seem to have no problem getting people on the plane."
缺點： "Both of my flights were delayed after boarding and before taking off. There was never any explanation why. The staff was not very helpful when asked for anything other than water. The seats were the most uncomfortable I have ever experienced on over 40 airlines. Further, the Chinese policy of not allowing cell phone use in flight (even in airplane mode) made the experience all the more terrible."

優點： "The flight was generally fine and on time. Good as good as to be expected on midrange flight."
缺點： "Transfering in Chengdu takes forever. First we didn't get a gate and had to take a bus to terminal the long way round the runway - 10 mins. Then we had to collect our suitcases and re-check in and the queue was very long. Some people were very stressed about missing their connecting flights. Then when transferring to connecting terminal you first have to walk far within the terminal, then have to go outside security, find yourself the shuttle bus to the other terminal yourself, then go through security again - many more queues. Lots of time spent and lots of stress, and I'm not alone as everyone was complaining."

優點： "Bought the tickets on kayak/priceline and could not get seat assignments or boarding pass except when we arrived at the airport 2 hours before our flight. Fortunately, all we needed to show the Air China desk was our passports and they checked us in and also asked us what seats we preferred. We had no problem getting an aisle seat."
缺點： "It's no frills. No entertainment in English. I can't remember if they gave us a meal"

缺點： "The very worst thing is that I flew into Beijing 90 minutes before my next flight -- had to go through terminal transfer and a VERY LONG immigration line. In fact, I MISSED MY FLIGHT TO CHENGDU, and Air China had to book me on a later flight. The Beijing airport is cranky and difficult to smoothly get from one place to another, but missing this flight was COMPLETELY AVOIDABLE if there were ANY Air China staff around to assist and there weren't."