長榮航空, 泰國航空和中華航空都已經豁免了從台北市 臺灣桃園國際機場到英屬哥倫比亞的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "Crew took great care of us"
缺點： "The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you"
優點： "Love everything"
優點： "Great service for economy. Very attentive flight attendants."
缺點： "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
缺點： "Entertaining in English"
優點： "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Everything. I always enjoy my flights with JAL."
優點： "Everything, the service and the food is great."
缺點： "Keep it up"
優點： "Everything ! Makes me what to travel to Japan more."
缺點： "I loved it"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "So cramped. Very uncomfortable flight."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "Service is great."
缺點： "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Friendly and helpful staff, excellent food."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
優點： "Great vacation"
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
缺點： "The main entree was not very good."
優點： "Great flight attendants"
缺點： "Japanese food not great"
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "Japan Airlines is very good. They have good service, safety, and customer care."
缺點： "Economy seats are a bit tight."
優點： "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
優點： "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
缺點： "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."
優點： "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
優點： "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
缺點： "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
優點： "staff was pleasant, friendly and helpful."
缺點： "turbulence was awful."
優點： "It seemed more spacious. Food was pretty good."
優點： "Staff upgraded me both ways to an emergency exit row with more leg room."
缺點： "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
優點： "On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!"
缺點： "No improvement needed!"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "Very comfortable seats. Ability to pre-order meals to meet dietary restrictions."
缺點： "Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight."
優點： "The crew was amazing and accommodating as we had an infant."
缺點： "Entertainment was subpar."
優點： "service/food excellent"
缺點： "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
優點： "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
缺點： "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
缺點： "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
優點： "The cabin crew are the most professional and beautiful in the airline business."
缺點： "The fact that the flight was delayed over 4 hours, added to the 7 hour layover that had, made the trip very long. I would of liked at least a voucher for a hotel to sleep, because lounge chairs are not very comfortable."
優點： "Crew service"
缺點： "Food quality was ok."
優點： "The flight was smooth though there's a bit delay from Seoul because of the snow."
缺點： "There should be more selection on the food served in the plain."
優點： "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
優點： "Disclaimer: we flew business class. Regardless, our check-in was seamless, Incheon is a beautiful and easy airport, all the flight crew were responsive and pleasant. We flew China Eastern and dealt with Shanghai airport on our flight out and I would avoid doing that again at great cost!"
優點： "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
缺點： "Request for more movie & TV options after 18 hours of flying."
優點： "very accommodating for handicap"
優點： "some area the A/C does not work"
優點： "The food.the teem"
優點： "I liked that the captain was very informative. We were on the plane for awhile and captain let passenger know why and when the plane was going to take off. The crew were very friendly and ready to assist."
優點： "I thought the food was exceptional"
缺點： "The seat is small"
優點： "Crews are kind and nice. No complain about the service the crews provided."
缺點： "The chair, need to be more comfortable"
優點： "Everything was very clean, on time, very efficient, staff was very polite."
優點： "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Getting preferred seating because we were sky team elite plus members"
缺點： "Exiting the plane in the cold Seattle weather."
優點： "Staff very helpful in every way."
優點： "A proactive, kind and proper treat on board"
缺點： "Their movie offering is a bit limited."
優點： "Great service overall . Crew was very nice."
缺點： "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
缺點： "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Seat comfort, space, and service."
缺點： "Nothing was disliked on return flight"
優點： "Service counter check in was very helpful"
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "I flew from Tokyo to Seoul on Korea Air. I was very impressed by how comfortable the airplane was. It had the most leg room of any flight that I have taken in recent memory. The entertainment system worked well and had a number of good options for movies and TV shows in English. Korea Air served a nice lunch on the flight which was a mix of Western and Korean food."
缺點： "The flight had a large number of young children on board. At any one time, at least one of them was crying. But I can't blame Korea Airlines for this problem."
優點： "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
優點： "Very friendly,responsive and helpful crew. Comfortable accommodations. Good food"
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
缺點： "See above"
優點： "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
優點： "Great economy seats (vs north American carrieers) in.both pitch and comfort. Solid food. Decent IFE on larger screens (that didn't suffer the "double letterbox!). Minor quality quibble: Could have had better TV selection.. Friendly crew."
優點： "Service was Amazing"
優點： "Lots of bathrooms available. Bathroom dedicated for females. Toothbrush/paste/slippers provided. Labels for passengers can stick to the headrest to indicate if they want to be woken up for meals. Free alcohol. Friendly staff."
缺點： "Dry air. Even though I affixed the label to be woken up for meals, I wasn't woken up when they were serving instant noodles for a snack. I asked if I could have one after I had woken up and they asked for my seat number. I showed them that my seat was in the exit row, but never got my instant noodles, even though I saw them all ready to go in the galley. Maybe they only have a limited amount."
優點： "Customer service was wonderful"
缺點： "There was nothing I didn't like"
缺點： "Boarding was disorganized. Otherwise everything was good"
優點： "Late departure but kept informed. Food good."
優點： "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Hi do veg meal could have been better and communication about my bags could have been better ."
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "the crew was professional and efficient on board the plane."
缺點： "seat space was tight. it was hard to get comfortable"
缺點： "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."
優點： "The crew was fantastic."
缺點： "Entertainment is out of date and difficult to use."
缺點： "I booked a window seat, got a middle seat."
優點： "Very good"
缺點： "Very good"
缺點： "short hall business class not comfortable - flight delayed as usual"
缺點： "My seat would not recline."
優點： "the flight itself was fine. the crew is professional"
缺點： "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"
優點： "Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so."
優點： "Airport checkin crew sucked, in-flight crew were fantastic!!"
缺點： "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was average. Few of them were hospitable and friendly."
缺點： "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."
優點： "Really good flight, no complaints here. Friendly and efficient staff."
優點： "Handing our menus in economy class was a nice touch. Service on board was very attentive."
優點： "Some of the staff were very nice. the plane was not full so was able to sleep whole flight."
缺點： "The flight was delayed 1 hour. we get on plane. then an announcement that in previous flight plane hit a bird so they needed to dissemble the plane. we got off plane at 11:26 pm. waited there. received a text announcement it would leave now at 2 am. the staff on site did not announce this information till 12:45 am. we waited and then got good news flight was going to take off. not in a logical way the plane took off all our luggage off the plane. and then could not add our luggage back on to the plane because tsa was now closed. so paperwork for getting luggage was poorly committed. not bright people. I hope my luggage arrives like they say a day later."
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
缺點： "Would be amazing to have a little more room in the economy seats!"
優點： "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
缺點： "More choices foe veg meals"
優點： "早餐是粥 很棒"
缺點： "Didn’t like the seating arrangement. The check in counter was unwilling to accommodate us, even when we tried to check in four and half hours prior departure. We were unable to seat together for the long flight. On the plane, I noticed 2 family members travel together got aisle seat. I was really disappointed that Cathy Pacific allowed passengers pre-select seat in this method and has no authority or unwilling to accommodate others that flight together. Will not flight Cathy Pacific again."
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Great service"
優點： "Very quiet (A350), good crew who helped direct those unused to flying to the correct class. Good seat comfort and food, very good good entertainment. Toilets were cleaned periodically during the flight."
缺點： "Rather a wait for the toilets at times - not the most efficient layout and not that close to Premium Economy seating."
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點： "Nice plane, roomy seats, good food. Much better than other carriers in economy."
優點： "We were lucky the flight wasn't full. Had decent leg room using three seats for the two of us."
缺點： "Had entertainment without downloading the WestJet app and/or payoff for stuff."
優點： "First time ever taking a roundtrip across the country with this airline and I am ~TO THE MOON~ excited over my experience. Comfortable seats, excellent food, excellent service, excellent movie choices on board. I can't wait to continually book with this airline on every flight I take across the country!"
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
優點： "The food - best in the sky"
缺點： "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "On time"
優點： "Service was great."
缺點： "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."
缺點： "We had 1.5 hour delay and when we reached Vancouver airport the car rentals were close and we have to wait 3 more hour till 5:30 Am till they open. We are not happy at all"
"Overall VERY impressed. Food was absolutely top notch, service was good. We transferred in Istanbul and this is a gorgeous airport. It's a bit far from the city but everything else was great. Turkish Airlines Airlines put us up on a hotel since we had a long layover. Very impressed and would certainly look forward to another flight with them. 10/10 and the price was right"
"Long trip not enough snacks for the kids , crew are not very helpful"
"Some passengers paid no respect for seating comfort, they reclined fully which made it difficult to eat and flight attendants didn’t pay attention to crying babies and never tried to help the mothers caring for the child… attendants where missing for over 3 hours once they turned lights off.."
缺點： "The airline lost my luggage. I have to wait two days for it's return."
缺點： "Flight delayed, connection missed, many gate changes"
缺點： "To long of a flight"
優點： "Food, service and free movies and amenities was like old times."
缺點： "In both 10 hour trips to and from US to Turkey my seats were broken and didn’t recline, which made for an uncomfortable trip."
優點： "overall, service was great"
缺點： "seats are too narrow"
優點： "Liked the food"
缺點： "the yelled at my mom woke me up from sleep abruptly took every opportunity to confront me Flight attendants were aggressive"
優點： "Everything from boarding to disembarking was good."
缺點： "I had an impression that the seats on Turkish Airline were spaced further apart in economy class compared to other airlines based on several of our past trips. This time it was very tight. Dissapointed! Hope they bring the old spacing back."
缺點： "Didn't get to travel. Will never fly Turkish Airlines again."
優點： "Service and team"
優點： "movies and food"
缺點： "Many liked the food. It just wasn't to my taste!"
缺點： "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."
缺點： "Too dirty and service is very slow!"
缺點： "The food was rubbish. I ordered Hindu veg meal. The food was just plain and there was no glavors at all."
優點： "As usually, the crew, good, entertainment, and comfort were all marvelous."
缺點： "The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff."
優點： "The food is great, nice entertainment, we good travel essentials!"
缺點： "One of the crews looked a little grumpy. I was referring to the lady who was handing out food. She was not at all happy everytime she serves the meal."
優點： "Happy staff"
缺點： "They lost one of our bags."
缺點： "Headphones did not work for first half of flight. flight attendant was unconcerned. Very little legroom"
優點： "The seats were okay and entertainment was okay. But other than that -"
缺點： "Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal."
缺點： "Delayed For more than an hour"
優點： "Surprised at the quality of food on an airplane"
缺點： "Wish the staff would pick up the dishes quicker that's it."
缺點： "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."
缺點： "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."
優點： "They shipped my dog from Tel Aviv perfectly. No problems."
缺點： "The laptops and Ipads are removed from the cabin"
優點： "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
缺點： "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
優點： "Airfare and convenient flight schedule that met my needs"
優點： "Great crew and service"
優點： "The service is very good. The plane departed on time everything was good"
優點： "I liked the space I had in my seat."
缺點： "Being surrounded by 8-10 babies who were consistently crying, being delayed almost an hour, my TV didn't work, and the food was terribly bad more so than usual."
缺點： "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"
優點： "Cost of the ticket"
優點： "Limitations to 20 kg when travelling"
缺點： "Check in person said we had an exit row seat; we didn't on either of our flights he checked us in for."
優點： "As good as long flights can be."
缺點： "The seat Screen did not work."
優點： "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
優點： "that we got to check in 2 bags"
缺點： "-lost one of my bags"
缺點： "Just as bad as it was from Rome to Istanbul"
優點： "Cost / value, part of Star alliance group, nice lounge at Istanbul. Decent food, drink and entertainment on board."
缺點： "Boarding a bit of a zoo. Long lines at passport control."
優點： "The food was pretty good."
優點： "The flight was effective, on time, the service was very good. Good food"
缺點： "I couldn't understand the entertainment computer. I experienced a much more friendly one at different airlines, and they had a rich variety of content and games. Please also make sure that all staff is fluent with English - few of them seem either not to be communicative, or not confident to speak."
優點： "Loved the food. The crew members were extremely dedicated to making your flight go smoothly. They were very good."
缺點： "Bumpy on the way back."
優點： "I loved that they give out the little packs of socks, slippers, ear buds, eye cover, and toothbrush with toothpaste. Also, the movie and TV show selection is excellent! It definitely kept me entertained for the entire 10 hour flight!"
缺點： "By the time the food and beverage cart got to my section of the plane, they were out of several items. It was a little disappointing. But the options that remained were still sufficient."
優點： "I like the comfort of the interior, the entertainment."
缺點： "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"
優點： "The planes were clean. Ground staff was nice. I am comparing my in flight experience with emirates and qatar which may be unfair for Turkish. The flight was better than flying one of our domestic carriers like delta or united but not up to mark with emirates or qatar."
缺點： "The over all seat pitch was low and seemed very cramped for a long journey. Food was hit or miss. On two different legs of flight we had a good service from Ist to was but below average service from Bon to ist. Connection in ist airport was scary - too many flights arriving at one time, people lining up outside the airport mad literally pushing their way to get in. In today's tunultous time this seemed extremely unsafe as far as airport safety. I would not travel Turkish till they extend/ update ist airport which is supposed to happen in 2 years."
優點： "Nothing, my flight was delayed so bad that if I would have had taken off I would have been stuck in DFW Airport until probably Friday as I would have had missed my flight and all the flights to PR were sold out until the 19th. Luckily my brother was so proactive that he was able to re-schedule a flight for the 19th."
缺點： "If the flight would have taken off on time."
缺點： "AA is not following any social distancing. While you are not able to choose middle seats because you would think they are reserving those for space between passengers. The last 2 flight I have taken with AA have been full with no distancing or capacity limitations in the plane. One thing is what they say in their website and one thing completely different is what they actually do in the plane. Unacceptable during this pandemic"
優點： "The crew was incredibly attentive and helpful."
優點： "Nothing to write home about."
缺點： "Squished seats, mediocre food. Competitor deliver more for the same price or less."
優點： "The flight was short."
缺點： "I got fussed at going to the bathroom because the threat of turbulence was coming. We left later than the departure time."
優點： "Boarding was average. Cabin crew was very nice and attentive when needed. Flight was on-time. Luggage arrived quickly and unharmed."
缺點： "When will airlines end cramming in as many sardines/passengers in the plane? The seating for me (6"1") was too close to the seat in front. Luckily, the passenger in front of me did not recline."
缺點： "Full flight, but exceeded expectations"
優點： "Entertainment is great."
缺點： "Late and long flight, so bring your own food. Nothing to purchase"
缺點： "No window at the window seat"
缺點： "Didn’t make the flight because of previous flight was delayed"
優點： "I was with Japan airline and they were amazing crew and amazing service with very good food"
缺點： "The seats and entertainment could have been better"
優點： "Very attentive crew"
缺點： "Boarding gates"
缺點： "4 gate changes, delayed delayed delayed. UGH. Sirens going off at gate no staff around to turn it off or talk to. Lady at counter very upset with pilot. We had a plane at the 2 gate but no flight crew. Next gate no plane but crew. Who organizes this? American airlines has some work to do!"
優點： "Crew was polite and tried their best to be helpful"
缺點： "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
優點： "Great seats w no annoying entertainment console."
缺點： "No complaints."
缺點： "Pilot or co pilot never spoke once. Was as if there was no pilot"
缺點： "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."
優點： "American did the right thing and turned around our flight when a passenger became ill. Despite leaving very late, the pilot was able to make up time to Philadelphia so we were able to make our connection."
缺點： "Recovery of this unplanned event was poor at best. Had to leave for the airport at 6 am only to then wait for 6 hours before we could board. to make matters worse, American then scheduled wake up time for all of the passengers for 4:40 am. I don't take that long to get ready. They did not do a very good job communicating to us on how they were going to recover from this unplanned event."
優點： "Crew was nice."
缺點： "Having to check my carryon even though I was in the 12th row. I saw some passengers putting two items in the overhead, which makes it unfair to others."
優點： "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
缺點： "There was a delay from Charlotte to Dallas but not too much so it was fine. Once we arrived in Dallas, however, it took an absorbent amount of time for the crew to open the door. On top of that, the skyline in Dallas was broken down and it caused me to miss my flight completely. I’m a student so I don’t have much money so I had to “sleep” in the airport because I couldn’t get a hotel voucher due to the fact that I missed my flight due to the airport and not the airline itself. My next flight is tomorrow morning but now takes away time from an incredibly busy and tight schedule that I was on. Not happy at all with the Dallas airport."
優點： "The in flight experience and entrrntainment was great."
缺點： "The preboarding process by American Airlines was really bad. My passport was looked at 6 times before I boarded. This is after going though passport control by Spain officials at the airport. AA has people waving you down the aisle looking at your passport and sending you to then Verify my boarding pass and that I had documents ok to travel, they told me I did and still sent me over to a security person who asked more questions than the immigration officials in the US, he then sent me to the counter to get my passport scanned ( not sure what that meant), after waiting 10 minutes of waiting the counter clerk asked me what I needed and I told her I was sent there, it was evident there was no reason for me to be there and she printed my boarding pass, which I didn’t need since I had a mobile pass. Then when boarding the aee two people asking a bunch of questions about people having control of their items and looking at your documents which the person who scans to board does again...really very inefficient and slow, it sure it is really helping with safety. Could be done smoother, faster and a lot less people."
優點： "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."
缺點： "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."
優點： "The crew members were friendly."
缺點： "Everything. Our plane boarded an hour late. The outdated planes need to be renovated with seatback screens. There weren't even any aisle entertainment screens in this plane. The economy seats are smaller than on other planes we've flown in; my husband could not fit his legs in his own leg area and was miserable the entire flight. And only one small snack for a 6 hour flight?"
優點： "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
缺點： "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
缺點： "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."
優點： "not much, on time, but that is a low standard of something to like"
缺點： "Crew attitude,"
優點： "Thankful for the pilot..."
缺點： "I'm not a fan of being bribed into credit cards, and the whole class system... Everyone is a human passenger"
缺點： "Plane had not been cleaned"
優點： "Arrived 1 hour and 10 min before take off and American Airlines didn’t let us check in. We explain then that our 19 months got car sick so we were cleaning him on the curb and they refuse to check us in and tell us we were too late. Even if we beg them as we were going to Paris to spend Xmas with our family. No flight for us ..."
缺點： "The cramped space"
優點： "1, Crew are very attentive 2. Great seat"
缺點： "The seats are so uncomfortable"
優點： "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
缺點： "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."
缺點： "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"
優點： "Flight was great. Landed a few mins early"
缺點： "Not much selection of snacks. No tv"
優點： "Very nice and easy flight, the crew knew English very well"
缺點： "Everything was delayed, the boarding, the flight, the entrance to the airport when we landed in Liam."
優點： "Audio was good movies can be heard and understood."
缺點： "No toillt paper,dirty not refreshed for a 15 hr flight. Back row neverhadfood choices and served cold coffee.should start at back also."
缺點： "Baggage claim in PHL really needs an overhaul.... i travel regularly and have waited over 30-40min for my bag the last 3 flights (nov thru march)..."
缺點： "Was not able to check in online in advance. AA wouldn't recognize the booking # that was emailed to me. Sat on the plane for nearly 3 hours while a mechanical issue was looked at; lateness of the flight meant we missed our connection. When we got to the table for people who would miss connections to get our boarding pass for a rescheduled flight, there wasn't one for us. We got there, but this wasn't really a great experience."
優點： "very friendly staff"
缺點： "Luggage did not arrive with us"
優點： "Although we were in "Economy" class, it felt just like Business. Lots of space to stretch your legs, personal TV monitor on the back of each head rest (Including HBO!), and even though it was a short 1.5 hour flight we were served drinks and a meal."
缺點： "The meal was average to sub-par, but than again it was a short flight and a warm meal was actually a pleasant surprise."
缺點： "One of the flight attendants was pretty rude and quite short with passengers."
優點： "SAME AS ABOVE."
缺點： "SAME AS ABOVE."
優點： "Second leg when purchased extra leg room, that's the way all seats should be. We boarded timely but then left late. Free tv was nice although I didn't watch it."
缺點： "Don't like the glass of soda and they don't hand you the can but that's just me. Lare departure."
優點： "good crew and good plane overall good flight"
缺點： "gate got changed about half an hour before boarding started"
豁免更改費用。 搜尋台北市 臺灣桃園國際機場飛往英屬哥倫比亞的彈性機票