優點： "Crew are good seat was a little small"
缺點： "WiFi never work and food was salty"
缺點： "The food could be improved."
優點： "I like how curly they are running this business"
缺點： "Just happily kill everyone and end this money game"
優點： "Great Entertainment"
缺點： "Depart on time there was over 45 min delay without an explanation"
缺點： "Terrible customer service. This is not a good airline."
優點： "Crew was amazing especially for such a long flight. Nice to get food too. Great on flight entertainment"
缺點： "Breakfast was not nice. On line check in could have been easier."
優點： "Left the airport on time, arrived on time, good flight, good service onboard."
優點： "Front cabin business class"
缺點： "Aircraft not clean, very filthy, food very poor, entertainment almost non-existent"
優點： "Die Stewardessen waren sehr nett"
優點： "Check in and boarding was very efficient and timely"
缺點： "If there was a serious typhoon and it is not possible to fly, the airline could just cancelled flight time and could reschedule for us, not just holding people more than one day at the airport. Food they served was terrible and how the crew is announcing to update the possibility of flying and to start boarding was horrible since they always announced only in Chinese. THERE WERE NOT ONLY CHINESE THERE."
優點： "After reading the reviews I was prepared for the worst. I was surprised on the overall quality flight with 2 full meals and plenty of drinks throughout. Plane was clean service crew was plentiful and kind. Also had a large selection of entertainment options."
缺點： "Flew from NY to Shanghai, had a 6 hour layover, then boarded my flight to Tokyo. China Eastern left my luggage behind in Shanghai, along with everyone else who was also on the NY>Shanghai flight. I do not understand how this happened, since the layover was 6 hours!! The layover was exhausting after a 14 hour flight, and then to arrive in Tokyo with no luggage made it even more tiring. The airline offered no compensation. Thankfully JAL was responsible with helping me once in Tokyo and they facilitated the delivery of the luggage to my hotel- in the middle of the night. It was inconvenient and disappointing after 24+ hours of travel. Not to mention - food was absolutely terrible. And headphone quality was no good for watching any of the films."
優點： "Comfy seat and caring flight crew."
缺點： "They served dinner at 2 am just after takeoff and breakfast 11 hours later."
優點： "After fighting over and over during rebooking process, we got a direct flight from Shenzhen to Lijiang with a different airline"
缺點： "We booked the flight from Shenzhen to Lijiang with stopover in Kunming. They cancelled the flight from Kunming to Lijiang and suggested us to stop in Kunming, refund us the rest, suggested us to either stay in Kunming or take a train or do whatever to get to our destination. That’s ridiculous, we can’t just change our travel plan or take a 10 hours train."
優點： "boarding, entertainment, flight, and crew were pretty much the same as any other airline."
缺點： "airline did not pre-process the passengers for automated flight transfer at shanghai airport. everyone had to wait about 1.5 hours to talk to an agent to transfer"
缺點： "The crew was not very helpful or friendly."
優點： "The seats are nice, but I was given a broken seat."
缺點： "My armrest in the business class seat did not work. Not ideal for a 10+ hour flight! Really disappointed."
優點： "Food and crew very good in Biz Class."
缺點： "Seat do not go horizontal. Not very comfortable for sleep."
優點： "The flight attendant spilled beer all over me."
優點： "Seat were comfortable and boarding was done quickly."
缺點： "They make you take off your headphones and secure all electronic devices before taking off and landing. Even if you are using the headphones for noise reduction they make you take them off until the plane is in the air for 15 minutes. Cellphones in airplane mode cannot be used during the flight at all. Entertainment was lacking tremendously!"
優點： "Cabin service was awesome!"
缺點： "Food was quite poor."
優點： "Overall it was a good flight"
缺點： "The flight attendant for my area was rude towards me but very friendly to the female passengers sitting next to me."
優點： "the crew were nice"
缺點： "Earbuds did not work. No sound on tv second flight was delayed. Caused me to miss another flight"
優點： "Priced right."
缺點： "Food was gross. Small plane so no on board entertainment. Seats were not comfortable. Not much communication between staff and passengers. When boarding"
缺點： "i took china eastern airline couple of times. There is always a delay. This is frustrating since I want to get home ASAP."
優點： "The leg room in economy seating is good."
缺點： "Poor customer interaction while boarding. Delay wasn't explained and members of the airline were condescending and dismissive. Very poor attitudes towards customers."
優點： "Plane was reasonable and comfortable, modern, good entertainment"
缺點： "Delay in getting into Shanghai caused 24 hour delay there. China Eastern put me up in a hotel, but 24 hours wasted. Minimum 2 hours in Shanghai if you want to make it - terribly busy airport, and most planes boarded and deplaned by bus"
缺點： "I enjoyed the trip from LA to Okinawa, then to China But from Beijing to Shanghai then to USA It was delay and despite I told the staff that my husband is very pro to infection they still put him at last second roll 73 and closed to all little kids some were coughing. There are some area still opened seat. Please don't take me wrong I love the kids but such incident- kids did not put on their seat bell while the airplane were taking off. I had to remind your staff. Some of those parents did sit in between but not paid close attention of their/other kids. Sophia Tse"
優點： "Good flight, not very full which was nice."
缺點： "Poor food and bad layovers."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "The in-flight service was on the same level as any international airline."
優點： "I dont understand why stop at japan for one hour. I was in san francisco for half hour and force me to pay out of my pocket another 1000 dollars to catch the next flight."
缺點： "I never got to fly. I got stuck in Bangkok because China Eastern wouldn't let me use my ticket. They just told me to buy another ticket."
優點： "The inflight attendents are hard working."
缺點： "The quality of food is poor and the portion is too little."
優點： "Nice lounge and pleasant boarding process. New B777 aircraft with comfortable biz class layout. Biz class reasonably priced."
缺點： "Food quality way below quality for trans continental flight."
優點： "Completely pleasant and satisfactory in air."
缺點： "Poor inter carrier baggage communication and change over, delayed flights caused overnight stay in a hotel in Shanghai out of pocket, terrible spoken English in Vancouver and Shanghai. Changes of flights in both directions caused huge increases in travel time. On the ground ruined my experience. Cost me out of pocket an additional $175 CAD and at least 24 hours round trip extra time."
缺點： "Flight was delayed two hours"
優點： "The chairs recline fairly far which makes the trip a bit more palatable. Movies and in flight entertainment are decent."
缺點： "There was nothing exceptional about this flight or airline. It is the cheapest way to get to and from the Asian continent so I did not expect much to begin with. The crew members are bland and do not go out of there way to accommodate any request. If you have dietary restrictions, make sure to indicate that when booking your ticket or some time before your flight. They have mostly pork and chicken options....which doesnt work well for vegetarians, vegans, pescatarians, kosher etc. All in all take this airline for the cheap prices and not for any type of experience."
缺點： "flight was cancelled and i was forced to change airlines to Japan Airlines. I then had an 8 hr additional layover at Kansai airport as a result of my cancelled flight. I got back to SFO 7 hrs after i was supposed to and they did nothing to rectify my situation."
缺點： "Check in was a shambles. Both my outbound and return flights were delayed."
優點： "Seats were comfortable, with wide selection of entertainment. The cabin crew was very pleasant, and they feed you pretty well."
缺點： "Check in on London was a mess. In flight,They don't allow you to use phones in airplane mode, even just to read or listen to, and You can't easily use your own headphones for the in flight entertainment,and the quality of the earbuds supplied is so low. But the worst part were the delays in Shanghai, and lack of information from the airline about what to do. A 3 hour delay from London meant we missed our connection and had to stay overnight. Poor communication from the airline or airport employees resulted in a confusing and stressful 12 hours... A simple handout explaining how the free hotel thing worked would be very helpful. (The hotel they put us up at was actually pretty nice!) Despite the generally pleasant flight experience, we will be avoiding China Eastern and transiting in Shanghai in the future."
缺點： "No complimentary alcohol"
缺點： "People who worked at check in area need to learn better serving to guests"
豁免更改費用。 搜尋台北市 台北松山機場飛往麗江的彈性機票