缺點： "Needs more variety of movies"
優點： "Economy was surprisingly comfortable. Boarding and deplaning were very quick."
缺點： "Not a ton of movies to choose from. Enough, but less than most domestic US flights."
優點： "The cabin crew was excellent -- friendly, always helpful, energetic."
缺點： "We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights."
缺點： "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
優點： "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
缺點： "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"
缺點： "The person who assisted me to check in didn’t even know about Global entry..."
缺點： "Air on the plane was stuffy"
優點： "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
缺點： "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
優點： "Spacious leg room"
缺點： "Toilets can be cleaner . And food could be tastier with 2 choices ."
優點： "Kind and courteous staff"
缺點： "A family with 2 kids making noisy and crying nonstop during the flight the father was playing Japanese video games with headphones on and very careless but once in a wile started yelling at Kiks because they distracted him from his entertainment. Grandma next to them was careless too,mother left the kids to father and was sitting 2 rows in the back and they never came at least to try to make them quiet even when the kids started to kik everywhere licluding the food tray and almost breaks it. Unfortunately the staff never came and try to talk to them about this issue Most of the people including several senior citizens looked angry and frustrated."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
缺點： "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."
優點： "服務 電影 雪糕"
優點： "On time Cleanliness"
缺點： "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"
優點： "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
缺點： "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
優點： "Check in was fast, the staff was helpful and nice. Simple streamlined process"
缺點： "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"
優點： "Lots of room, generous checked luggage policy, great airline."
優點： "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
缺點： "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."
優點： "Really nice crew, the flight was great."
缺點： "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."
優點： "Great service."
優點： "The drink which call Kiwi which taste was so nice."
缺點： "Meal was served frozen."
優點： "Excellent and original Japanese meals"
優點： "I was very surprised Japan Airlines staffs welcomed at boarding gate in Chubu Centrair,Nagoya with friendly smiles, chocolate and a mask for the upcoming flight. Also very comfortable seat, friendly crews during flight. One of the best flight !"
優點： "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
缺點： "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
優點： "I liked the entertainment on board."
優點： "Clean and nice staff"
缺點： "Seats separated from my friend for 14hrs."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
缺點： "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."
優點： "Superior service in a great and spacious plane."
缺點： "Seats are a bit flat and shallow, besides that it was awesome!"
缺點： "Leg room"
缺點： "Didn't get to go. Thanks for selling me worthless insurance."
優點： "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "Airline crew was super nice and helpful, attentive, and the plane was very clean."
優點： "Seats in cos are comfortable and plenty of leg room compare to US airlines. Food selection is very good as well as the service. Flight Attendants were very friendly and attentive. Will fly JAL again!"
優點： "Food was quite good."
缺點： "They did't speak English even though I am not Japanese. They spoke Japanese to me so, I felt little bit uncomfortable."
優點： "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
優點： "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
優點： "I liked everything about the flight service and attendants. The attendants were always respectful and smiling...."
優點： "Friendly staff"
缺點： "Only a small bread í offered for breakfast for a 7 night flight. Expectation is to have a standard flight breakfast."
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
缺點： "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
優點： "Good solid flight on a relatively comfortable plane"
缺點： "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."
"Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant."
優點： "The seat was great."
缺點： "Overall, it was a great experience. Boarding is very fast compared to US airlines."
優點： "Flight attendants were amazing and so service oriented!"
缺點： "Less announcements to interrupt the entertainment."
優點： "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
缺點： "Other than chairs being more comfortable nothing really"
優點： "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
缺點： "Not a thing."
優點： "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
優點： "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
缺點： "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
優點： "All crew are so kind.Great services."
優點： "Attentive and friendly service, good food, fairly spacious seat."
優點： "Plenty of legroom in economy."
缺點： "Vegan food option unimaginative. Tomatoes used in every dish!"
優點： "Perhaps the most courteous airline I’ve experienced."
優點： "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
優點： "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
缺點： "There isn't a bad comment."
優點： "Friendly attentive staff."
缺點： "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
優點： "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
缺點： "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
優點： "A taste of Japan food."
優點： "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
缺點： "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."
優點： "Typical ANA quality. Bumpy flight but handled very well."
缺點： "Nothing in particular."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."
優點： "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats are kind of flat."
缺點： "very average"
優點： "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
缺點： "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
缺點： "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"
缺點： "Not enough space to put my luggages"
優點： "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
缺點： "The entertainment is pretty limited , and the food selection is limited for western food."
優點： "Staff are super kind."
優點： "Everything was fine"
缺點： "The seats hurt my butt"
優點： "ANA is a great airline with a decicated group of professional. I love flying with them!"
缺點： "Can't think of one thing."
優點： "In-flight service, in-flight entertainment, environment temperature"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Enough room for relax"
優點： "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
優點： "very comfy, great ground handling crew"
優點： "The flight crew was definitely the best part of the flight! Not only did it seem that all the flight attendants were highly attractive - but, they were also extremely attentive throughout the flight AND they did it with enthusiasm & smiles! What a remarkable group of service professionals!"
缺點： "Very hard landing."
優點： "leg room; extra seat between us"
優點： "Very pleasant. I upgraded to economy plus so that was a bonus."
缺點： "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "The food was excellent and the flight attendants were courteous and thoughtful."
缺點： "I slept through a meal."
優點： "Excellent service"
優點： "Smooth operations, friendly crew, clean plane, free booze in coach!"
缺點： "Nothing really when flying coach. Second meal now like a box lunch instead of full meal. Cost cutting I guess. Seats are small but not as bad as United domestic. No major complaints."
優點： "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
優點： "Nothing really major to complain about but nothing that went the extra mile..."
缺點： "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
優點： "I liked the food and the personal television you get. You can play video games on it which was cool."
缺點： "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"
優點： "From ticketing/check-in to flight crew personnel; they ensure you are taker care of."
優點： "The crew was friendly and the plane on time."
缺點： "I'm 6'6 tall and there wasn't enough room for my legs."
缺點： "When open rows are available they should be able to be used instead of making people cram together. I saw several elderly people turned away.. crew was very rude and I’m highly disappointed"
優點： "Good food. Very clean bathrooms. Great service"
優點： "It didn't crash."
缺點： "Food. Temperature. Toilet. Humidity in the cabin. All were the worst."
缺點： "We had reservations for 3 persons. When we arrived, we were required to upgrade (90,000 yen total) in order to be seated together. We made the reservation 2 months earlier. Seems like it would have been possible to put us together."
優點： "Check in staff were good. We departed on time."
缺點： "Better if they could provide maybe nuts I flight but if not, it's still all good for an hour flight.."
缺點： "They lost my luggage"
優點： "Seat comfort and service"
缺點： "Cabin temp too warm; mediocre headphones (bro f your own)"
優點： "The flight was great. Very comfortable chairs. Wonderful lunch. professional service Alex"
缺點： "Back support for the seat...but I always bring extra pillow and I’m ok"
缺點： "Better/more snack options."
優點： "To Vietnam"
優點： "Excellent service"
優點： "Flight attendants are nice and working hard"
優點： "The fruit was good unfortunately the fruit was about all I could eat because my booking didn’t show there would be food and I couldn’t request a special meal"
優點： "My husband and I were flying out of Jeju Island on the morning of 6/27/18 flt#OZ8922 to Seoul for a connection to Tokyo. The morning had some heavy rain and some flights were delayed, including ours. I don’t know if it’s your normal procedure in these situations but your staff at the baggage check/boarding pass counter were extremely conscientious and effective. They anticipated our dilemma and had our baggage removed from the delayed flight and put us onto a Korean Air flight that got us to Seoul on time to make our international connection to Tokyo. It was a long and tiring day of travel but because of your profession personnel it, including those at Korean Air, we avoided what could have been a much tougher situations unfortunately I can’t recall the names of the staff involved. I want to say the was a lady last named Joon and one last named Kim. There were other staff too, a young man that brought our luggage back to the check-in counter, and a lady that ran us through the terminal to Korean air and escorted us through security to the boarding gate. all in all it was amazing and thank you to your company and fine staff."
缺點： "The wonderful staff that give such excellent service."
優點： "Stewardesses were great!"
缺點： "Turbulence was horrible and couldn’t understand the captain’s English very well."
優點： "Their customer service and food"
優點： "It's hard to get comfortable on a long flight when you are on economy. But the crew was helpful."
缺點： "I did not like the limited choice of food."
優點： "The food was excellent."
缺點： "The seat back wasn’t comfortable."
優點： "Everything Just fine."
缺點： "Oh good no problems"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "Food was great, love the extra leg room as a 6ft tall guy, flight attendants were awesome"
缺點： "Everything was great"
優點： "Great Staff from check-in, gate & flight crew"
缺點： "The Meal: Should have had the Chicken instead i had the Beef Cheeks, What the hell are Beef Cheeks? If it doesn't look tasty i'm not usually going to eat it. The rest of the meal was great."
優點： "They served grewl twice I thought I was getting grewl with road kill to eat"
缺點： "The food and seemed like one of the lady's working there did not like her job"
缺點： "Delayed boarding and landing by an hour. Missed connection."
優點： "Great. Attendants are great"
優點： "Very speedy check-in. Great airport. Boarding was quick as well."
缺點： "Food was okay, but chicken was too greasy."
優點： "I enjoyed the USB charger available at my seat."
優點： "Meal was surprisingly fresh & tastey."
缺點： "Seats not comfortable. Entertainment system minimal selection."
優點： "The layover in Souel Korea was excellent. The Asiana wing has so much to offer the traveler. The shower was an awesome touch."
缺點： "The size of the seats. Not much room for someone 6'2 225lbs"
缺點： "did not attempt to treat layover passengers with extra comfort. flew HNL to ICN 9-10 hr layover at ICN for 4+ hours, ICN to BKK (final destination). ICN to BKK flight if at all possible should give upgrade to preferred seat, higher or at least offer connecting free seats... no concern for passenger who need rest due to the long haul..."
優點： "Boarding was pleasantly quick relative to other flights I have been o"
缺點： "Flight attendants made me it feel like they didn't want to be working there. Made me not want to ask for anything when I needed something"
缺點： "4 hour late :-( Unacceptable."
優點： "As a clothing professor at a university, I really liked the flight attendants uniforms. Very classy!"
缺點： "Not being able to speak Korean. Good thing they understand English."
優點： "My flight: hanoi --->Incheon----> Chicago (Asiana) Chicgao---> GSP Origination flight in Hanoi to Incheon, agent failed to indicate that I had a final connecting flight from Chicago to GSP, SC. Flight from Incheon to Chicago departed nearly an hour after scheduled departure. --- resulted in me missing my next flight. Scrambled to reschedule my next earliest flight out of chicago. --- I advise Asiana ground agent about my situation and agent couldnt do anything for me! No hotel? Or apologize? Was very upset. It was a 14 hour flight and past 10 pm, I was tired. Asiana could have booked a hotel night but they chose not to. Lack of accountability and service! United at least rebooked me for their next morning flight. Charged extra for my carryon"
缺點： "Boarding seemed to have taken longer than usual. Plane departed nearly an hour from scheduled time."
缺點： "A crew never gave me my can of soda"
優點： "They were nice about my bags. The airport was good. They took me to Paris."
缺點： "They just gave me two choices for food without any description; both times I got the lesser of two meals. The staff got a little testy when I didn't know what they were offering."
優點： "I can saw movie. it was so funny."
缺點： "Poor front desk service From ANA, poor entertainment system of seat delaied landing."
優點： "My expectations of the flight were met or exceeded. I really enjoyed the food as well."
缺點： "There were no problems with the flight."
優點： "Very good service"
優點： "For the duration of 5.5hours, 1 main meal and 1 snack were served. Prompt drinks and meal service"
缺點： "No personal inflight entertainment. Only a few screens from the ceiling, with poor viewing angles."
優點： "Nice enough crew."
缺點： "Terrible food. It is a waste. Better not to have it at all or just give some good snacks. Aircraft seemed unclean and old."
優點： "For the first time flying was impressed with everything . Crew was friendly and attentive."
優點： "Crew was excellent - very kind, friendly, efficient, and provided wonderful customer service. The food was good, seats were comfortable. I'll definitely fly Asiana again, when I'm in the region."
優點： "The flight arrived almost 1 hour early."
缺點： "The flight attendants didn't offer ice with the drink, and you'd have to ask for it. The entertainment system broke down 2 hours into a movie I was watching, and when it came back on some 30 minutes later, I couldn't resume. The aircraft was very very old. The children's meals are a farce."
優點： "Friendly crew and staff"
缺點： "Food was just okay No power outlets in economy seats Short delay"
優點： "Polite staff, better than good meals, excellent movie choices (lot of international films) and provide you with pillow, blanket, headphones and slippers!"
缺點： "Delay in departure, but made connecting flight. Crew could have been more helpful in providing information about connecting flights."
優點： "Entertainment, crew and food"
缺點： "Seat space"
優點： "crews are helpful."
缺點： "seats are old, can be better."
優點： "Food was good. Seating is very tight. Bathrooms were clean and well-stocked."
缺點： "I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination."
優點： "The crew was nice and professional."
缺點： "I wish seat is more comfortable and I wish updated movies."
缺點： "食物沒有很美味，希望可以改善 !"
優點： "A Great Crew"
優點： "crew is OK, Seat is never comfortable for long ride."
缺點： "there is no room for improvement because of limited space."
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Wide variety of entertainment choices made time go much faster."
缺點： "Boarding was slow and tedious. Airline officials did not board according to zones printed on boarding pass. Arm rest in seats were locked in place and did not pivot up to allow using the adjacent empty seat."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Check-in counter - staff was corteous"
缺點： "Flight was cancelled, air line did not offer any food nor hotel accommodation. We were rebooked to a different carrier, departed 13 hours later."
優點： "Meals were tasty and drinks were great. Service was wonderful. Great entertaining selections."
缺點： "Nothing, really."
優點： "Relaxed trip."
缺點： "My monitor cut out a few times."
優點： "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點： "Taoyuan airport facilities"
缺點： "They told me that when i get back to manila that’s the time they will deal with my luggage problem"
優點： "The airline has some of the nicest staff onboard"
缺點： "Seating. Too tight. Sandwiched between huge guy on my right and another on left. The most exasperating flight in a long while. Chinese new year’s holiday traffic. Still bad seating match. Two big guys shoulder touching shoulders. Drag."
優點： "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Transit was smooth and efficient."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Nice, clean plane"
缺點： "Food is the same all the time"
優點： "Crew was nice"
缺點： "The plane was kept really cold and entertainment system didnt work very well."
缺點： "No entertainment during the flight."
優點： "Easy flight from TPE to SIN. The plane was clean and the crew were attentive and pleasant."
缺點： "The plane was older and starting to show signs of wear and tear. The snacks were okay, but the meal served was nearly inedible. Limited selection of beverages. The entertainment system was slow and did not contain as much content as other international lines I've flown."
優點： "Nice crew"
優點： "The crew was attentive and helpful! Good was served three times over this incredibly long flight. It wasn't horrible or delicious as it is airplane food."
缺點： "Wish the seats were more comfortable."
優點： "Entertainment was excellent and crew very friendly and helpful."
缺點： "It was August and they did not have ac blowing during 14 of the 16 hour flight. So warm I couldn't sleep. The other two hours the ac was too high making it cold...I actually liked that but the woman next to me didn't."
優點： "No screaming kids"
缺點： "Seats not comfortable, not enough bathrooms (one dedicated for staff)."
優點： "Decent sized seats with legroom"
缺點： "No individual entertainment displays"
優點： "Crew are courteous and efficient and food was good"
缺點： "Check isn't organized at all"
缺點： "Our flight was delayed for 8 hours"
優點： "Entertainment system"
缺點： "Narrow seats, narrow aisles"
缺點： "The next phase in Taipei the following day was just the same circus as CA handed us (without clear information or announcements) off to any available carrier to get us to our intended destinations, again not communicating well; Turned over to Eva Air - who seemed to have the situation under control and knew how to communicate - loud and clear - to all customers - what we were going to be doing and when and why. In the future - flying Eva - even though this was the first ever event of this type I have had flying China Airlines. Eva provided both meal vouchers and boxes of candy to each and every customer affected while we awaited our flights to our final destinations. CA was silent - and also very absent when we arrived in SFO and went to collect our baggage - again Eva being the party taking action and responsibility to help us get our bags, with 1 of 3 damaged by CA handlers)."
缺點： "The layover was more than 10 hours and NO hotel was provided."
豁免更改費用。 搜尋台北市 台北松山機場飛往韓國的彈性機票