缺點： "Waited way too long for my bags"
優點： "Crew was amazing"
缺點： "Really enjoy the travel with JAL"
優點： "crew was amazing"
缺點： "nothing. amazing flight"
優點： "The crew was definitely amazing. Extremely polite and always have a smile on :-)"
優點： "Boarding very efficient."
優點： "Everything. I always enjoy my flights with JAL."
缺點： "Cabin crews need to learn how to smile."
優點： "Complementary sake and great rice cracker snacks."
缺點： "Come around more often to collect trash."
優點： "The service are great!"
優點： "The service was excellent"
缺點： "Food needs improvement"
優點： "Service was very goood"
缺點： "Food was not great and entertainment was average"
優點： "Overall is good :)"
優點： "Polite crew, got our selected seats, clean"
缺點： "WiFi didn’t work"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
優點： "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
缺點： "More movie options would have been nice."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
缺點： "The second meal (light lunch, i think) had dry shredded chicken."
優點： "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
缺點： "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."
優點： "服務 電影 雪糕"
優點： "The drink which call Kiwi which taste was so nice."
優點： "I liked everything with JAL. Seats are comfortable, good food, excellent service."
優點： "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
缺點： "Entertainment system went down but the staff fixed it."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "I wasn't able to pre-select my seat."
優點： "The on board service was very pleasant. Enjoyed the movies on my seat's TV screen. Enjoyed the food very much!"
缺點： "First time on a 787 so was a little disappointed the economy class seating was still a little cramped, the in-flight entertainment and service made up for it though."
優點： "Quick local Flight. Left and arrived on time."
優點： "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
缺點： "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
優點： "They were good at helping with problems being it was my first time on a plane."
缺點： "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
缺點： "Great airline great service. Haihly recommended"
優點： "Comfortable and service was pleasant"
缺點： "Like all of it except lack of vegetarian option for food"
優點： "Everything was perfect! Thank you for a great experience!"
優點： "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
優點： "The food was excellent and the stewardesses were extremely attentive and helpful."
優點： "Good in flight entertainment options. Great food and plenty of it. Service was top notch. No complaints."
優點： "Staff was great and plane was clean"
優點： "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."
優點： "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
缺點： "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."
優點： "Roominess of economy seats."
缺點： "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."
優點： "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."
優點： "Amazing customer service, flight attendants could not be more welcoming."
缺點： "The main entree was not very good."
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "JAL is curteous and professional. They had a flight attendant dedicated to helping me and my infant daughter and provided bassinet and assitant with luggage during the flight. Totally different experience from American carriers like United who treat you like cattle. I hope I can fly with JAL again soon. They are incredible. I was super satisfied."
優點： "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
缺點： "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."
優點： "Good food and excellent service On time"
缺點： "There are not much choices for movies News uses Japanese only"
豁免更改費用。 搜尋台北市 台北松山機場飛往長崎市的彈性機票