TSA - CKG
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 7,148或更低的來回機票價格。
缺點： "So hot on the plane and cramped."
缺點： "plane parked too far from main terminal. long bus ride delays arrival time."
優點： "Plane was okay/good. Crew was good."
優點： "Plane was good (Economy class)"
缺點： "Ground service staff (not individual) in PVG showed poker face to customers not only to me."
缺點： "MU ground service in PVG was fair during check in, it was not as polite as in HK."
優點： "Seats are comfortable."
缺點： "Check in agents could have been more professional"
優點： "I hated the airline!"
缺點： "The food was terrible and the staff was not nice at all. Worst airline."
優點： "Left on time."
缺點： "Food very unappetising. Poor movie selection"
優點： "Loads of space. Super crew,"
缺點： "Nothing. It was perfect."
缺點： "I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal"
優點： "It was cheap but I would not do it again"
缺點： "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"
優點： "nice service"
缺點： "all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous"
優點： "The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again."
缺點： "They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?"
優點： "Same as above"
缺點： "Same as above"
優點： "Short layover, very good price."
缺點： "Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!"
缺點： "transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude."
優點： "the crew were fantastic thank you"
優點： "Personal, comfortable, easy"
缺點： "The breakfast pack was ok but the scroll thingy was dry and not very nice!"
優點： "Clean, comfortable and ahead ov time"
優點： "good selection of movies"
優點： "Good selection of movies"
缺點： "The food were not fresh and ill prepared"
優點： "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
缺點： "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."
優點： "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."
優點： "Staff very friendly"
缺點： "Choice of food. Very limited for business class. Movie selection very limited also."
優點： "Friendly staff"
缺點： "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."
缺點： "The food!"
優點： "Food, service on board"
缺點： "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."
優點： "Friendly staff"
缺點： "All was good."
優點： "Professional and quick boarding"
優點： "Just about everything"
缺點： "I had lower expectations. That's probably I did not dislike anything. I'd easily benchmark China Eastern to Cathay Pacific. Very happy. Will use China Eastern again. For sure"
優點： "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
缺點： "There was only one meal, not very special."
優點： "Ground staff was most helpful when I accidentally missed the flight!"
缺點： "Quality of the food and entertainment on board were both appallingly poor!"
缺點： "Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000."
優點： "We departed on time, and boarding after we returned back to the airport the 2nd time was efficient."
缺點： "The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual..."
優點： "Despite the late arrival of the inbound aircraft, the bus boarding was efficient and we were ready to go fairly swiftly. The seats were quite comfortable for a short flight, it was a visibility newish B737-800 aircraft. The food was bland and flavourless, but they did serve fruit and Haagen Dazs"
缺點： "Again the food was basic apart from the ice cream. The entertainment came in the form of pop down screens that just played a Chinese drama. The single most frustrating thing about flying any Chinese airline though is the blanket ban on all mobile phones during the flight, even in flight mode. A imbisilic and embarrassingly outdated rule that is clearly one of the many achievements of the CCP. Wake up and join the rest of the world!"
優點： "Good price, nice staff"
缺點： "It's always the same food and just one served beef rice! It would be nice if they could vary the food menu."
缺點： "Long waiting queue 100+ People and only 2 staff working for standard check in. No baggage drop for already checked in passenger"
優點： "It flew"
缺點： "Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too"
優點： "Managed to get a seat in a good spot which more legs soace"
缺點： "Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "The journey was smooth, the seat was comfortable enough. Food was decent."
缺點： "I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself."
優點： "I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around."
優點： "The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely."
缺點： "Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine."
優點： "No personal entertainment devices - you can't use your phone to read a book or listen to music. back to good old fashion travelling. Make sure you prepare yourself with a book and junk food to cope"
優點： "Food and drink was plentiful and good. Seats were roomier than expected. Entertainment options were great."
優點： "this leg of our trip was fine. it was average. our experienced was soured and biased by how badly China Eastern handles customer service before and after the flight"
缺點： "on the way back, they lost one of our bags. And we were completely left in the dark with the airline. Miraculously, the bag showed up 4 days later. But some information would have been good."
缺點： "Food, movoes"
優點： "Not very comfortable"
缺點： "Airline service was bad."
優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."
優點： "No problems"
優點： "I was treated horribly. This airline has no common decency or respect. Completely relived my honeymoon. You should stop working with this company immediately."
缺點： "Everything !! The worst customer service I’ve ever experienced."
缺點： "There was no in-flight entertainment"
優點： "Crew are speedy, serious, efficient, friendly and professional"
缺點： "Breakfast was unhealthy- bread, muffin, crackers..,no nutritional value."
優點： "The service was great, fast, kind. They were very accommodating."
缺點： "It is a subsidiary of another airline, hard to check in online. Was all in Chinese, difficulty confirming flight after super typhoon."
優點： "Entertainment was horrible. Didn’t have my own tv to choose what to watch. Food was bad. Seats where hard."
缺點： "Seats, Entertainment, food. Announcements didn’t undertand cause they don’t speak english."
優點： "The business is great at affordable pricing. The food is good."
缺點： "The food may need to improve with more choices. There is limit choice ."
優點： "The plane boarded quickly and took off early."
缺點： "Food was bad. Entertainment was bad."
優點： "food fresh, seats great, staff incredible."
缺點： "it was ok for me, but maybe someone would be upset that the movie was not in English ( but, flying out of china, of course it would not be in english! ) Just bring a book or music for your own entertainment."
優點： "We had heard terrible reviews but overall they were great! We didn't run into any delays. One leg they moved us to another flight (2 hours later) but they paid us $150 each... which was awesome."
缺點： "Food was terrible but we had heard that and carried our meals on, plus snacks."
優點： "The flight attendants were very concerned to make sure I and others were comfortable throughout the flight"
缺點： "flight delay 2 hrs, no explanation. very hot, i booked in room i shnaghai, wasted my money as i reached there 3am in downtown shanghai"
優點： "The flight was cheap."
缺點： "That you couldn't use your phone even on airplane mode."
優點： "The crew was friendly"
缺點： "The food was horrible, the flight was also delayed And the entertainment was very poor. I will never use this company again"
優點： "The price"
缺點： "Had tone bussed to the plane and temperature was very cold"
優點： "Small seats uncomfortable Too hard, No entertainment"
缺點： "Seats very uncomfortable"
缺點： "Seats we're a bit small"
優點： "Decent plane but kinda of older"
缺點： "Older plane - not very new. The business class lounge could use an upgrade too."
缺點： "No leg room at all. Seat was jabbing into my legs the whole time. No entertainment, no food."
優點： "Good service, a meal, wine or beer complimentary"
缺點： "No complaints"
優點： "Very nice crew and clean airplane"
缺點： "I liked everything"
缺點： "When updating flight info they only spoke Chinese in a new York airport. Complained to tsa they said it's not their jurisdiction. Tsa employees caught 0 terrorists so far tsa agents were arrested over 800 times mostly for theft. Therefore tsa = terrorists. Get rid of them they are the terrorists just like the gop Guardians of Putin party."
優點： "On time"
缺點： "Tiny seats"
優點： "Everything was great!"
優點： "Nothing in particular."
缺點： "The food you service is terrible..... I call it plastic food.... NOTHING is fresh..... it seems like austronaut food / long shelf life food. To be honest I rather you charge me another $10 dollars and serve me real food than getting a sweet bread roll sealed in blown-up plastic bag....... If your company has anyone responsible for "SUSTAINABILITY" then ask them to start with the food service - everything is through away quality, including the food."
優點： "My sky miles status had me in an exit row so it was a bit roomy. Fly MU & FM all the time and was a good flight - no complaints. Especially like the new MU/sky team lounge at PVG - old lounges had no where to go but up and its finally at roughly international standards"
優點： "Pretty hostesses. Good food."
缺點： "Food service was rushed and disorganized. Hostesses seemed tired, perhaps overworked. Dropped several dishes on passengers. Little choice of entertainment"
優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."
優點： "Terrible customer service, old plane still had ashtrays, served warm coke with no ice, food was shockingly bad, raw onion and squid salad, searched 3 times in communist china, no air conditioning in main terminal in Shanghai, crew was rude. Etc. etc"
缺點： "Terrible food. Bad customer service, old plane, power points broken, rude flight attendants, no air conditioning in main terminal in Shanghai- worst flying experience of my life."
缺點： "Worst food I've ever had."
缺點： "Kiwi.com accidentally booked me on a flight for the wrong date. I was not able to board my flight to Bangkok and I am currently stuck in Beijing. My Chinese visa expires today and I face serious penalties if I overstay. This has been an absolute disaster."
優點： "Overall a great experience. Friendly, attentive crew, newer plane, timely departure and arrival, and great value."
缺點： "Food could be improved a bit"
缺點： "despite checking in online i had to wait 1 hr to check in my bags, then another 50 minutes for TSA screening and immigration. Inalmost missed my flight Osaka - Shanghai when I was transiting in Shanghai, waiting for my flight to AMS had to clear immigration (why?) and go through another TSA screen, items that were allowed onboard in Osaka were refused on a second screening.when i asked to break the items that were confiscated (my cigarette lighter being the most egregious) the little apparatchik took my boarding pass and said if I wanted to do so I could do so back in the terminal and rejoin the line (in which I had already just waited for 40 minutes) compare this with the politeness of the Japanese experience, and you realize how much the surliness, aggressiveness , corruption and general thieving tendencies of government officials makes us despise PRC officials"
優點： "Colour of the seats"
缺點： "Food was rubbish Air con Random lights on / off; yellow / blue Delay"
優點： "Staff were still friendly even though they were affected by the delay -went out of their way to make sure our sleeping kids didn't miss out on ice cream by putting it in with dry ice."
缺點： "Flight was delayed by over 4 hours. Food was dry and tasteless. No real entertainment system. Toilets old."
優點： "Comfortable seats, legroom, I'm over six feed. Staff was great."
缺點： "Food was just snacks. Flight was only four hours. No personal entertainment. They did play a movie however with English subtitles. Plane was delayed indefinitely, then, took off immediately. Almost went tonthge bathroom and missed boarding."
缺點： "One of the worst airlines. I'm never gonna take it again"
缺點： "Terrible service. No one understands or even cares about customer service. Almost always delayed and good likelihood of being cancelled with no accommodation arrangements. Food is hard to eat and most often starting to rot. Just a bad, bad airline."
優點： "Crew was pleasant."
缺點： "Boarding process is a free-for-all for line up and delays at the terminal for late boarding were never explained."
優點： "As exspceted, the flight was delayed. I have traveled within China for many years and it's pretty consistent that the flights are delayed..."
優點： "The food was great in Business Class"
缺點： "The pilots smoked in the cockpit and it was horrible to smell for 4 hours. I don't understand how they can do this."
優點： "Nice staff"
缺點： "Check-in Food Disembarking No seat back entertainment system"
優點： "Knowing I will never have to experience this again"
缺點： "After being served a meal that made me violently ill , it was all I could do to stay out of the bathroom. China Eastern website is inaccessible unusable and the customer service help line was even worse. So I just forgot about even being able to pick my seat. There is absolutely no information or entertainment system on this flight. When the plane from Bangkok to Beijing touchdown at the airport we hit so hard the plane bounced, the hardest Landing I've ever experienced and I have been flying for over 40 years."