TSA - XIY
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 9,551或更低的來回機票價格。
缺點： "No complaints."
缺點： "Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie."
優點： "Friendly crew, fast flight, plenty of overhead storage"
缺點： "Better entertainment"
缺點： "So hot on the plane and cramped."
優點： "Crew was helpful and friendly in every way."
缺點： "Seats are definitely made for smaller sized Asians."
缺點： "plane parked too far from main terminal. long bus ride delays arrival time."
優點： "Plane was okay/good. Crew was good."
優點： "Plane was good (Economy class)"
缺點： "Ground service staff (not individual) in PVG showed poker face to customers not only to me."
缺點： "MU ground service in PVG was fair during check in, it was not as polite as in HK."
優點： "Seats are comfortable."
缺點： "Check in agents could have been more professional"
優點： "I hated the airline!"
缺點： "The food was terrible and the staff was not nice at all. Worst airline."
缺點： "Terrible customer service. This is not a good airline."
缺點： "Spoke better English"
缺點： "There seems to be a continual problem with the ear buds connectors to the entertainment systems - they didn’t work for my random seat both ways! It was the same for my seat and the seat next to mine on return! We both had to be moved - again!! Hmmm!"
優點： "Left on time."
缺點： "Food very unappetising. Poor movie selection"
優點： "Temperature on the plane was finally right. Food service was quick."
缺點： "Food options not as good as flight over from the states."
缺點： "staffs are rude, unfriendly"
缺點： "I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal"
優點： "clean cabin, nice service, smooth connection"
缺點： "some of the crew didn't understand English very well, not much movie choice on board"
優點： "Punctual. Seat space better than most airline"
缺點： "Food is meh"
優點： "The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again."
缺點： "They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?"
缺點： "When I went during the flight to get something to drink the staff member seemed to no like it that I came to get something to drink and told me to go back to my seat. On all my 4 flights with eastern China the airplane was not cleaned there were coffee stains and other stains on the table trays for my seats and other spills that had dried and never cleaned up"
優點： "Great crew, meals were nice, smooth ride."
缺點： "Poor wheel chair services. With Westjet No existing wheel chairs in Vancouver. Had to walk some of the time to gulf cart and no help with bags."
優點： "Short layover, very good price."
缺點： "Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!"
優點： "at least they gave us a voucher for a free dinner at the cafeteria in Macau"
缺點： "Airport construction in Xi'an was horrible. It took nearly an hour to get from the plane to the airport exit."
優點： "Cabin crew were good enough and unobtrusive"
缺點： "Long and crowded bus ride from the departure gate to the plane. Long and crowded bus ride from the plane to the arrival gate."
優點： "New aircraft"
缺點： "Food is boring. Crew barely speaks and understands English."
優點： "the crew were fantastic thank you"
優點： "Personal, comfortable, easy"
缺點： "The breakfast pack was ok but the scroll thingy was dry and not very nice!"
缺點： "When checking to see if my flight was still on time before leaving I discovered the flight was canceled. I was not notified or given I new flight. I had to buy a whole new ticket (that was much more expensive then the one I already had) on top of the one I already purchased and now have to attempt to get refunded"
優點： "same as before Staff excellent and nice with everybody"
缺點： "the foods"
優點： "Clean, comfortable and ahead ov time"
優點： "good selection of movies"
優點： "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
缺點： "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."
優點： "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."
優點： "The crew did a top notch job which made the flight enjoyable. They walked around often to make sure everyone stayed hydrated."
缺點： "The seats weren't the most comfortable and the food was normal flight food."
優點： "It was good flight"
優點： "Staff very friendly"
缺點： "Choice of food. Very limited for business class. Movie selection very limited also."
優點： "Friendly staff"
缺點： "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."
缺點： "The food!"
優點： "Food, service on board"
缺點： "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."
缺點： "We spent 2 hours at the check in because China eastern changed our connecting time and we were going to miss our flight. The food was terrible, they lost my husbands luggage. We are on our honeymoon and he has no clothes. And they put us up in a very dirty hotel."
優點： "Professional and quick boarding"
優點： "Wonderful cabin staff reseated me after snafu with losing my original seat reservations; extremely friendly and accommodating"
缺點： "Somewhere in the handoff from Kayak to JustFly to China Eastern my seat reservations got lost (IT staff, please notice). However, as I said on the positive side, the China Eastern cabin crew responded very well and resolved the situation."
優點： "Just about everything"
缺點： "I had lower expectations. That's probably I did not dislike anything. I'd easily benchmark China Eastern to Cathay Pacific. Very happy. Will use China Eastern again. For sure"
優點： "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
缺點： "There was only one meal, not very special."