TSA - VIE
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 23,366或更低的來回機票價格。
優點： "Crew took great care of us."
缺點： "No complaints."
優點： "Love everything"
優點： "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
缺點： "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
優點： "Simple check in and boarding, right on time."
缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
優點： "Nothing to complaint. Excellent airline nowadays"
缺點： "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"
缺點： "Very good airline except for the fact that the staff at Narita airport."
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "Wonderful crew"
優點： "The crews were very kind and helpful."
優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
優點： "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
缺點： "Kiosk, bag service, One World Integration"
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
優點： "Sky Time drink was interesting. Flight was on time."
缺點： "More leg room. Better information on what is included as far as meals / drinks."
缺點： "Flight attendants"
優點： "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food the service and flight was great"
缺點： "No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy"
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "It was very good no prO lens at all:)"
優點： "Staff are the best of all airlines I have been in."
優點： "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
缺點： "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
缺點： "Missed flight due to medical emergency"
優點： "Great crew. I easy transfer!"
缺點： "Food was not great."
優點： "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."
優點： "The food and movies"
缺點： "The bitchass mofo next to me who took up two seats and STILL kept touchin my feet. Fuckin weirdo man. JA is a good airline, but clowns like that guy ruin the whole flight."
優點： "Friendly and helpful"
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
缺點： "Double standard"
優點： "Professionalism with friendliness of the crew and the service provided."
缺點： "No issues with flight and boarding."
優點： "In particular we give kudos to Tadaka, who seemed to be a manager and went above and beyond to help us with our boarding and seat assignments. She even recognized us the next day! Superior customer service."
優點： "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
缺點： "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
優點： "I enjoyed everything! My first flight was a little over 10 hours, but it didn't feel that way. I was very comfortable and the crew took very good care of all of the passengers. Japan Airlines is Ichi Ban!!!"
優點： "So cramped. Very uncomfortable flight."
優點： "Great service."
優點： "JAL is on time with good cabin crew. Food is good and enough. In-flight entertainment - 4 movies form San Diego to Narita. 3 Movies form Narita to San Diego (tail winds make the return trip shorter). I love and appreciate the toothbrush/paste in the bathroom. After a long flight, nobody wants to talk to me face to face haha"
優點： "Excellent and original Japanese meals"
優點： "I got an upgrade!"
缺點： "Other airlines have complimentary snacks so I was surprised that we had to pay for those."
優點： "Flight was excellent crew awesome."
優點： "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
缺點： "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"
缺點： "Just not enough room in the economy class, especially when the person in front reclines their seat."
缺點： "Entertaining on board"
優點： "Seats had tv monitor"
缺點： "Check in was horrible and inefficient. The seats are smaller compared to most major airlines (Delta, AA, Air France, KLM)"
缺點： "I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met"
缺點： "I expected more from business class. I wanted more comfortable seats and better food. The food was blah."
優點： "Cuisine was great"
缺點： "Seats and entertainment"
優點： "On time depature"
缺點： "Little amount of snacks available Small quantity of food for the meal"
缺點： "Luggage arrived 2 days late."
優點： "Boarding was fast and efficient. Everyone went the same time. Had to come in via a small queue and then wait for the gate to open."
缺點： "No food or drinks given at all for free. You had to buy even a soft drink. Not a good experience at all. I waited and bought fast food at the airport after the flight."
缺點： "Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process."
缺點： "We missed the flight and so has nothing to say. We are still lamenting over our lost luggage"
優點： "Actually was British Airways and not another airline. Service was great."
缺點： "FLIGHT WAS CANCELED"
優點： "Boarding was fast! Typical short flight."
缺點： "Not even a glass of tap water was offered complimentary."
缺點： "Air vent was dirty and dusty. The seats were unconfortable"
優點： "Flight was on time. Attendants were cordial."
缺點： "No beverages offered in economy class. wish they would at least offer water."
優點： "Very friendly staff at the airport as well as on the plane. At AUA you still get complimentary food and drinks, but apart from that. BA is great!"
缺點： "In Vienna, we were picked up by bus, rather than walking through a gangway... but since I was sitting in the last row, it didn't bother me. I wasn't going to get out of the plane quickly anyway."
缺點： "They didn't give a direct flight but gave to Mumbai and then from Mumbai to Hyderabad. Had to collect my luggage and recheckin those."
優點： "Good food"
缺點： "Long transit at Heathrow airport"
優點： "Flight attendants were pleasant."
缺點： "no complimentary beverage service - maybe that’s common in Europe but as an American I was used to getting some kind of a drink."
缺點： "Customer service - useless and with attitude. Couldn’t check in for the flight either on ba.com or over the phone."
優點： "Fast boarding, comfortable plane"
缺點： "Have to pay for everything including coffee, tea or water. No entertainment at all"
缺點： "I arrived at British Air check in 6:30am. Flight was for 7:35am. They told me I was too late for check in and there's nothing I can do but pay more for the next flight. The lady was also very cold and careless in her attitude towards me. Anyways, this is a case of BA giving my seat away and then lying to me by saying I'm too late for check in. NEVER have I been told "too late to check in" an HOUR BEFORE SCHEDULED FLIGHT! I want A FULL REFUND! This is Bullshit."
優點： "A good trip"
優點： "Boarding and bathrooms"
缺點： "Crew was rude except for pilot greetings while boarding. They couldn’t even take cash for food nor provide a free snack or beverage."
優點： "Really friendly nice crew"
缺點： "Comfort OK but person in front had seat back all the time"
缺點： "Already jet lagged, cranky, and pissed off from 1st leg of trip. 2nd leg was on an aircraft with little entertainment options. Also was forced to check my carry on because flight was packed. I hate checking bags which is why I travel light i.e. 1 carry on and maybe a backpack."
優點： "staff was very friendly."
優點： "Boarding smooth enough, seats comfy enough"
缺點： "Checked bags line insanely long, gate MILES away from security checkpoint, no food or entertainment (why low rating, n/a), could always use more legroom, paid more for bags than for flight and taking bags was a huge hassle and worry"
缺點： "Seats cramped"
優點： "Early, relaxed boarding process was excellent."
缺點： "Only strong negative was the absence of any free drinks or snacks. A cup of tea cost over 2 pounds - ridiculous!"
缺點： "I did not receive updates about gate changes or delays to my flight. I was lucky to have made it!"
缺點： "They don't even give you water without charge"
優點： "The boarding was very good and the crew was very nice"
缺點： "There certainly should have been a snack on this longer flight"
優點： "Crew was friendly"
缺點： "1) I was booked on the next available flight. This flight was delayed too. I was really exhausted, and tired of waiting. 2) The refreshment was only for purchase. I understand,that non of the domestic flights provide food but 1 nonalcoholic drink or water, and small pretzels or nuts are always offered free of charge, and additional refreshment is charged. Sad, this was not an option."
缺點： "You lost our bags..."
缺點： "The BA agent Giles, was rude and spoke to us condescending. His inept handling of rescheduling my family caused us to not only be split up in our flight from London to Vienna, but the majority of us had to wait 10 hours for the next flight. He could've rescheduled us together, but instead he ignored my sister's request to do so, rudely told us to get back in line, and rescheduled another family on the same flight as my sister, thus eliminating our seats together, and forcing her to travel alone."
優點： "I realize that you always have to pay for food on short haul flights these days but, considering that, I was pleased with the M&S food offerings. There was enough variety to please our young children, vegetarian and omnivores and the prices were reasonable for airline prices. It came in very handy as it was definitely lunch time."
缺點： "I was surprised to have to pay to reserve a seat on a BA flight beforehand. That's getting to close to Ryanair. Also, the boarding gate at Venice Marco Polo was awful, super overcrowded and confusing. We actually had two different flight lines getting merged. Expect better from BA facilities."
優點： "The food was really good, and we were served tea with scones, clotted cream and jam towards the end of the flight. VERY friendly and nice crew."
缺點： "Cramped seats - unsuitable for this 6' tall girl"
優點： "Everything was ok."
優點： "Clean cabin and crew's friendly attitudes."
缺點： "Finally got it 20 mins before touch down but the cheese was still freezing cold! That's amazing! The crew would rather enjoying coffee and talking instead noticing the call for help. Coffee served with a loosing lid and ended up spilling out."
缺點： "Charging money even for a soda. Seriously so cheap."
優點： "Only 40 people on the flight. Fast flight Nice to Heathrow. Got in 20 min early. That is what happens when the flight is almost empty. But then we had to wind our way from Terminal #5 to #2."
缺點： "No free food or drink. One guy on board could afford the 16£ champagne at lunch time. Must of had a craving."