過去3天找到最便宜的單程機票是日本航空（NT$16,844） 和 多間航空公司（NT$18,670），最低的來回機票則是日本航空（NT$27,106） 和 多間航空公司（NT$29,181）。
缺點： "No additional comment"
優點： "I had a nice exit row seat so that was nice"
缺點： "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"
優點： "The crew was amazing. The meal choices were great !"
優點： "they assisted my aunt very well all through out her flight"
優點： "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
缺點： "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."
優點： "Seat in biz on 380 was comfortable. Crew good not great."
缺點： "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Flight experience in JAL is excellent."
優點： "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."
優點： "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
缺點： "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."
優點： "服務 電影 雪糕"
優點： "Inspire of bad weather, the pilot executed a perfect landing !"
優點： "Excelent good service.Staff are friendly."
缺點： "Almost i like everything"
優點： "Food was excellent and service came frequently. In-flight entertainment was amazing."
優點： "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
缺點： "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."
優點： "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
缺點： "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."
優點： "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
缺點： "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."
優點： "service was excellent. Seating was OK in spite of it being economy."
缺點： "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
優點： "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
缺點： "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."
缺點： "Plane was very hot"
優點： "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."
優點： "Crew service responsive and helpful."
缺點： "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."
優點： "The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking."
缺點： "The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay"."
缺點： "Food can be better."
優點： "Friendly and respectful staff, great meals, tasty!"
優點： "Everything bad"
缺點： "Bad customer service, I don't speak English good , can't understand them jet blue"
優點： "The food, the movies and games were really great. There should be more games, though."
缺點： "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."
優點： "Very good premium economy seats and airline service was excellent - highly recommended"
優點： "on time and excellent service"
缺點： "a bumpy ride compared to our flight from NY to Japan"
優點： "Staff was great and plane was clean"
優點： "The most polite and attentative flight attendants and great food options."
優點： "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
優點： "Food and drinks"
缺點： "Same thing as above"
優點： "I asked for a window seat but if was not available. I was told to go to an information desk which were not too close and it turned out that they couldn't help."
優點： "Overall flight was comfortable and staff was friendly."
缺點： "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"
優點： "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
缺點： "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."
優點： "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
缺點： "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."
優點： "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
缺點： "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."
優點： "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."
優點： "Premium Economy had good seating space and leg room."
缺點： "No wifi access"
優點： "Food was really good!!! It was way"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "Service was excellent."
缺點： "Seat felt stiff but felt well rested after flight"
優點： "Excellent service"
缺點： "Not a lot of vegetarian options"
缺點： "The crew of ANA was incredible. I think it is my best flying experience to Asia"
優點： "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
缺點： "A newer plane with more restrooms would be great."
優點： "Very clean. Crew was very good. Food was for the most part fine."
缺點： "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
優點： "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."
缺點： "They should’ve let us wait in the boarding room instead we all waited in the flight cabin, in our seats for 5.5 hours during the entire time of the flight delay. It was really terrible."
優點： "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."
優點： "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
優點： "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
缺點： "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
優點： "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
缺點： "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
缺點： "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
優點： "Great service, great flight"
缺點： "Warm not much as."
優點： "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
缺點： "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
缺點： "Everything. The best I I"
優點： "Staff is awesome"
優點： "All the service was good."
缺點： "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
優點： "Food and Sitting Space"
優點： "Customer service on ANA was as stellar as always."
缺點： "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."
優點： "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
缺點： "The fact I had to come back to Canada from Japan. Canada is ghetto."
優點： "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
缺點： "Food choices very limited, and quality is sub-par."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
缺點： "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
優點： "I love this airline! The flight attendants are so polite and cute and the whole ride was a great experience."
優點： "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
缺點： "The premium economy seat was about average. Comfort okay but not the best for sleep."
優點： "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
優點： "Friendly flight attendants, clean toilets"
缺點： "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
優點： "Hospitality of the staff was superb. Nice and clean cabin."
優點： "The stewardess are the most polite and helpful I've travelled with"
優點： "Service and food"
缺點： "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
優點： "Love the service provided by the flight crews. The landing was smooth and quick."
缺點： "Flight was delayed and the crew announced the same thing about it twice."
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
缺點： "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
優點： "leg room!"
缺點： "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
優點： "Excellent in every way"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Legs-room was good."
缺點： "Sit have good legs-room, but not a great comfortable sits... Food can be better."
優點： "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
優點： "Great service, I'd definitely fly again."
優點： "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
缺點： "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."
優點： "Onbaord Crew hospitality"
缺點： "Poor ground handling by narita staff. By bus from terminal to plane. Mixed with economy pasaangers. Chaos from bus to plane. All passangers exposed to freezing cold weather at narita aiport outdoor."
優點： "Staff was nice and attentive"
缺點： "Uncomfortable seats. Don't recline. Could use more film choices."
優點： "Good service."
缺點： "Flight was congested."
優點： "The crew are very very friendly, helpful,fantastic service, all thing is good"
缺點： "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
優點： "crews have good attitude"
缺點： "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."
優點： "crews are nice"
缺點： "food so so, delayed taking off at narita for 30 minutes"