優點： "Crew was great, flight was great."
缺點： "Not Delayed My Luggage."
優點： "Price was fantastic, crew was very good, food was very good."
缺點： "Seat configuration on 777 is not ideal. Very little room for stowage of small personal items (phone, glasses, etc). Power point was not working so I could not charge my tablet or phone."
優點： "The flight attendant got me a vegetarian meal without me asking. I thought I had ordered one but I had not? So I thought I would have to skip a meal."
缺點： "I hada middle seat next to a very large man with broad shoulders who was taking up space in my seat (he also had a middle seat). I know he could not help it but the flight was long and very cramped and uncomfortable. I wish larger passengers would not get a middle seat"
缺點： "The food is horrible. Bring your own sandwiches. The flight attendants are very nice, but inexperienced. Our flight had to wait for the fate to clear and passengers got up and started taking their bags down while on an active taxi way. They were walking around while the plane was moving."
優點： "Nothing is amazing."
缺點： "8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs."
缺點： "The food was uninspiring, to say the least."
缺點： "The food box had two bread-like items (a pastry and a cake bread item). I wish the food provided was more diverse in nutrition."
優點： "Seat was great"
缺點： "Food was horrible, can be better"
缺點： "No earplugs, TVs are too far away to read the English subtitles."
優點： "We got food two times, the food was pretty decent. The staff were nice. There were individual screens that had quite a few entertainment options, including games and flight information. I heard a lot of nightmare stories about this airline but I actually enjoyed the flight. The price I got was also so worth it."
缺點： "The seats were not too comfortable. I also got cold while on the flight, even when I had long pants, long socks, a sweater and even the blanket they gave me. Apart from that it was pretty ok."
優點： "China Eastern Airlines was labeled as a budget airline so knowing this (so I thought) I prepared myself for an uncomfortable ride. The seats had just as much cushion as delta or American airline and definitely more than WOW airline. I bought a seat cushion expecting to be uncomfortable for a 14 hour flight and I didn’t need it. In fact I ditch the cushion after I landed....one less thing I had to carry. I’m 5’5” so I usually don’t have an issue with leg room. I had a somewhat comfortable ride considering the flight was as I stated before 14 hours. The food was really good and the flight attendants were very nice and professional. I enjoyed my flight and would definitely recommend them."
優點： "There is absolutely nothing I can say that I liked about China Eastern flight. See comments below."
缺點： "Service was horrible. Flight got delayed by 10 hours and staff expected us to wait at the gate till the next flight."
優點： "Crew is able to smile compared to other Chinese airlines."
缺點： "Passengers on economy are allowed to seat on unoccupied seats with more leg room."
優點： "China Eastern flight staff are always great, attentive and super firendly. The business class is treated very well and the equipment is new."
缺點： "The gste agents are terrible, even unfriendly. They never make announcements prior to boarding and it is a comolete fiasco every time. And rarely use the sky prioroty gate for business class boarding first. This time the special bus for business class was not available and we had to wait while the coach class was boarded first...stood for 10 minutes at the plane stairs im the eain while coach boarded first...very bad fail to handle the business class well at all. Im beginning to tire of this."
優點： "Good selection of movies"
缺點： "The food were not fresh and ill prepared"
優點： "The flight existed"
缺點： "China Eastern made no efforts to get me and several other passengers through the crowded airport security in time to board. They never called out our names over intercom or even delayed boarding at all, and simply closed the gates and took off without us although we were only five minutes late to the gate (15m before takeoff). We were refused a hotel for the night and had to figure out and pay for our own accommodation until the next flight takes off. Prior to all of this, I had to cancel one of the three flights I booked because ONE letter in the last name of a passenger was missing. This mistake cost me around $800 and a ton of hassle. I will never book with Justfly and China Eastern again, and Kayak shouldn't have a well-known fraudulent Booker like Just fly in their search results."
優點： "Nice crew"
缺點： "Old plane , a bit beat up"
優點： "Everything but the seat"
缺點： "The seat didn’t recline. Very uncomfortable especially on a late night flight"
優點： "The free slippers!"
優點： "Pretty good entertainment choices, attentive staff"
優點： "Liked the information provided and smooth boarding"
缺點： "Drink service was spotty, very limited and not pleasant. The meals were skimpy on portions, and variety. Only two meals and no snacks were provided. Was difficult getting more beverages. Only beer and wine. Small seats but then every airline has small seats these days. Seats also do not recline as hey once did"
缺點： "Worst flight experience I’ve had"
優點： "Nothing. Kiwi.com really screwed me"
缺點： "I booked through Kiwi.com and sent a request to cancel my ticket a Couple of times but they Never did. So not only did I not get a refund, they didn't even cancel my tickets. Dont book with Kiwi. I would stick with Kayak under the options to book through"
優點： "Terrible and unprofessional"
缺點： "Same in-flight movies as the west-bound flights. Crew has very limited English skills."
缺點： "Everything, will never use again. Worst flight experience I have had has been with this airline"
優點： "Everything was excellent. Smooth check-in and boarding. The aircraft and crew we good. However, the CAAC (China FAA) has the archaic rules of early 1990's that electronic devices must be off entire flight. Not aircrew fault so they get a pass for enforcing this ridiculous mandate. This is 4th segment of my China Eastern itinerary. All portions have been excellent at a 35% reduction of US Flag carriers."
優點： "Crew is so nice to help my family with wheeldriver."
優點： "Plane was loaded quickly, and efficiently..pulled away from gate a little ahead of schedule. Friendly crew."
缺點： "Food just Ok...bread rolls always served at the end of the meal,instead of with the meal."
優點： "The crew was friendly and it was almost all just fine."
缺點： "I got food poisoning from something I ate on the plane. Soon after I got off my flight I had terrible stomach and digestion issues. I know it was not something I ate before or after the flight, because I ate only packaged foods before the flight and did not eat anything that day after arriving in China. Two days later, I am still having digestion troubles."
優點： "Good seats. Pretty hostesses. Good food. Very nice aircraft."
缺點： "No complaints."
缺點： "Was not allowed to board because we were military and denied boarding because we did not have passports"
缺點： "This airline had horrible delays with no updates, I was stuck at a layover for four additional hours than scheduled- this is unacceptable service."
缺點： "there wasnt wine & pain relief medicine..."
缺點： "Overall flight was excellent but one of my bags did not make the flight and I didn't receive it until I got back from Seoul on 30 May. This was a major inconvenience since none of my softball equipment made it for the tournament."
缺點： "Could not have your phone on at all, not even airplane mode. Good luck if you downloaded anything for your 13 hour flight, you don't have access! My chair didnt recline, was broken. A passenger was clearly drunk and wandering around. Kept sitting in an open seat behind our row (that was not his) and yelling loudly back to his friend, also smelled awful. Flight crew did nothing about it."
優點： "The legroom is better than on United."
缺點： "The meal from HK to Shanghai made me sick to my stomach. And all the food was bad."
優點： "crew members are nice, cheap price"
缺點： "super long lay over in shanghai. there is basically nothing to do inside the shanghai airport. it was so boring, the food is not so good"
優點： "I like most non american flights. Everyone is nicer and accommodating"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "The staff are incredibly rude. I was not given any food to eat because I was a vegetarian. The staff told me , " so dont eat"! The entertainment was lousy. I will never fly with this airline again!"
優點： "Somehow, China Eastern managed to lose my Luggage for a direct New Delhi to Shanghai flight. How does one do that??"
優點： "comfortable seats. The shape of the seats is actually pretty good."
缺點： "the movie choice as "Chinese fantasy fighting action comedy drama" and about the stupidest think I have ever seen."
優點： "Crew attitude"
缺點： "The seats provide very little space which is especially bad when traveling for many hours, the food options were quite bad, this is the only flight that i've been asked to take my headphones off during take off and 30 mins to an hour before landing and it makes no sense, the crew was quite rude and not helpful and overall the quality of the aircraft is quite dated and was left in a bit of disarray."
優點： "Nothing this was the worst flight I've ever been on."
缺點： "The crew didn't have any control of the passengers and they let them do whatever they wanted."
優點： "Food and drink was plentiful and good. Seats were roomier than expected. Entertainment options were great."
缺點： "Different site next time"
缺點： "Airline service was bad."
優點： "Take off was reasonably on time."
缺點： "The plane was so old that is still had cigarette holders in the armrests. Exit row seats did not decline, which had for a back-aching 5 hour flight."
缺點： "The flight was delayed for 1.5hrs out of Shanghai"
優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."
優點： "The service was great, fast, kind. They were very accommodating."
缺點： "It is a subsidiary of another airline, hard to check in online. Was all in Chinese, difficulty confirming flight after super typhoon."
優點： "Being fed twice was nice. Good selection of movies."
缺點： "Food was not so good. Was no vegetarian option so pack ahead if you are vegetarian/vegan."
缺點： "Our passport numbers were not attached to the reservation and caused significant problems and we almost missed the flight."
優點： "Brought me back safely"
缺點： "The flight got pushed back 6 hours! I almost missed the train to my hotel when I finally landed."
缺點： "Upon arrival in PVG, CEA representative met me and gave 2 meal vouchers even though I was supposed to receive a hotel for the 20 hour layover. She denied that any hotel was supposed to be provided and told me to go talk to the transfer counter, despite it being obvious that no one was at the counter. All CEA counters in the airport were in fact closed because it was 1am, and the best the phone hotline could do was verify my reservation but tell me that since all their employees had gone home there was no one in the airport they could reach. They suggested I “quickly look around” the airport to see if I might find a CEA employee to show the reservation to. I ended paying for what turned out to be a horribly dirty motel for the night. Will definitely be avoiding CEA in the future. Also, plane smelled like people were smoking on board."
優點： "Very quiet red-eye flight, slept the entire way."
缺點： "Ground crew not employed by China Eastern, failed to give boarding passes for connection to JFK, when I asked about it I was told you can get it in Shanghai!?!?"
優點： "The flight attendants were very concerned to make sure I and others were comfortable throughout the flight"
缺點： "having to walk out siside to get on the bus to the plane and then from the bus to the airoplane while it was cold and snow caused me to cache a bad cold...would be better if that could be avoided..."
優點： "Barely anything"
缺點： "Almost everything not comfortable seats"
缺點： "No vegetarian meals. Pudong airport is a confusing mess. Avoid flying on China Eastern - it's cheaper, but not worth it."
優點： "I had read complaints online about flights being late and disorganized. But every thing was great. Super nice staff."
優點： "Good selection of times to choose from."
缺點： "No tv monitor on flight."
優點： "The price"
缺點： "Had tone bussed to the plane and temperature was very cold"
缺點： "The pilot in fact didn’t communicate with us at all on any of my China Eastern Airlines flights. The seats were pretty cramped. I’m not a vegetarian, but no vegetarian options for food on any of my flights. The boarding process outside the US is also a cluster, and delayed as you’re crammed into a room waiting for a bus to take you to the plane. And if you are going out of Phuket Airport, prepare to not be able to check into until 2 hours before your flight, so you’ll be fighting for seats, outlets and space with thousands of other people. We had to spend 8 hours doing this before a 3 am flight."
缺點： "Seats we're a bit small"
優點： "Decent plane but kinda of older"
缺點： "Older plane - not very new. The business class lounge could use an upgrade too."
優點： "Very nice crew and clean airplane"
缺點： "I liked everything"
優點： "Service was good, food was ok and seats were decent."
缺點： "Unlike many other airlines you cannot even be on your phone during the flight. Even if it's in airplane mode so this means no music, laptops, etc. I'm not sure if this is a Chinese law but for long international flights it's a little upsetting."
優點： "Nothing spectacular about this"
缺點： "Plane was warm and humid in flight. Seats were unbelievably small and cramped. No entertainment, though not a big deal since it was a short flight."
優點： "The food was good. A lot better than what I've received from American airlines."
缺點： "The seats were small. No entertainment."
優點： "My sky miles status had me in an exit row so it was a bit roomy. Fly MU & FM all the time and was a good flight - no complaints. Especially like the new MU/sky team lounge at PVG - old lounges had no where to go but up and its finally at roughly international standards"
優點： "Flight attendants smiled this time. Two years ago and I thought they were all going to cry the whole voyage (maybe double shifts? or told earlier they were all fired?)."
缺點： "China Eastern, the airline people fly for the bargain prices... and we suffer for it. Worst this time was that they lied on the flight times and 'forgot' to include the 13 hour overnight layover in Shanghai! Now Shanghai Airport has closed the transfer terminal at night, so flying Shanghai Airlines from Bkk with the midnight arrival leaves you stranded with a 13 hour, all night layover and nowhere to sleep. A nightmare. Food was terrible. Flight wasn't terrible but check in was a nightmare, as always. oh... even worse... they wouldn't check me in for both flights!!! So, I will have to check in through ANOTHER NIGHTMARE standing in line like cattle check in. I wish they had a line for people without bags. But when I check in for an international flight with connections, I do NOT want to have to do it twice... and stress about my seat, etc. etc. Bad airline. Avoid it if you can."
優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."
優點： "Terrible customer service, old plane still had ashtrays, served warm coke with no ice, food was shockingly bad, raw onion and squid salad, searched 3 times in communist china, no air conditioning in main terminal in Shanghai, crew was rude. Etc. etc"
缺點： "Terrible food. Bad customer service, old plane, power points broken, rude flight attendants, no air conditioning in main terminal in Shanghai- worst flying experience of my life."
優點： "Food was great"
缺點： "No phone policy even on airplane mode which isn't even logical, plane was not very comfy"
優點： "Easy flights with good service."
缺點： "First flight departed late causing me to almost miss my connecting flight."
優點： "The courtesy of the cabin crew"
缺點： "The waiting delay at incheon"
優點： "Nothing. The flight attendant was kind. That's all"
缺點： "Everything else. 3 hour delay. No information, apologies or attempts to resolve questions. Food inedible. No IFE system working in Biz class. No headphones. Can't recommend to anyone."
優點： "What good is about flight departure is on time , Flight is not delay like other times. It's unbelievable"
缺點： "Cebin Crew from the ground and on the plane are rude, not nice , yell and not welcome. Food is one choice, dry, no qulaity, smell bad with rice. Entertainment with 8" Monitor of cinema for share ."
缺點： "Kiwi.com accidentally booked me on a flight for the wrong date. I was not able to board my flight to Bangkok and I am currently stuck in Beijing. My Chinese visa expires today and I face serious penalties if I overstay. This has been an absolute disaster."
優點： "The check in crew were kind and let us borrow a phone to make sure that our flight was rescheduled the way it was supposed to through a third party company."
缺點： "The whole process of making the line to check in was confusing and there were no signs. There were three lines that merged into one and it was chaotic to say the least. There were also similar flights one hour after the designated flight so we were even more confused as to which line to make! The gentleman that was "trying" to get everyone organized was very bad at it. He would hold up the wrong signs which lead me to another line and I got upset and approached him. He didn't want any confrontation so he put me in the front of the line which was okay but then there were also 30 other people that followed him as well and they got upset that I was the only one to be advanced (i was waiting for over an hour to check in at this point). There was no organization when boarding either. No one was advised to board so people started asking ten minutes after the designated time and were told to go downstairs. Wow."
優點： "As exspceted, the flight was delayed. I have traveled within China for many years and it's pretty consistent that the flights are delayed..."
優點： "The food was edible"
缺點： "After boarding they made us sit in the airplane for three hours before taking off for unnaounced reasons. They were very unhelpful with questions or concerns of the passengers, and would not let us get off the plane (where a much more comfortable waiting area was). It was 2 in the morning, which made it worse, and I missed my connecting flight as a result. The airplane seats did not recline."
缺點： "They lost my luggage, told me they couldn't find it for days and that they weren't responsible for returning it to me, and they gave me no stipend to buy soap, toothpaste etc so I had to cover all these expenses myself during the 2 days until I finally got my bag back."
優點： "The food was great in Business Class"
缺點： "The pilots smoked in the cockpit and it was horrible to smell for 4 hours. I don't understand how they can do this."
優點： "The airplane staff was kind."
缺點： "One of my suitcases did not arrive to my final destination. I was told that it arrived in Shanghai but has not been shipped to Zhengzhou. I arrived on January 1st. It is now January 3rd, and I still do not have my suitcase. Also, I am being told that I will need to pick up my suitcase when it arrives, but it should be delivered to my home. This has been a huge inconvenience. I have important things that I need and it has been delayed for far too long. I should also not have to pick up the suitcase because it is not may fault that it was misplaced. I refuse to spend half the day to go to the airport, and I also refuse to spend money on a taxi service to get me there."
缺點： "Dropped us on the runway and had to take the bus to get to the terminal. This was an issue as I only had 1.5 hr to connect to my international flight. Probably nothing they could have done, but still irksome."
優點： "I liked the price of the flight. You can't beat it. Check in went fairly smoothly."
缺點： "It's difficult to get ahold of anyone when you call and if you aren't 3-4 hours early, forget getting anything but a middle seat. The boarding could have been a little more organized. There was no entertainment on the flight from Phuket to Shanghai."
缺點： "The seat was non adjustable. No entertainments."
優點： "Very clean, prompt food service, kind and quick staff. Very happy with my flight!! Looking forward to booking China Eastern again :)"
缺點： "Quality of the movie, difficult to hear the voices with the given earphones."
豁免更改費用。 搜尋台北市 台北松山機場飛往澳門的彈性機票