TSA - CNX
優點： "Simple check in and boarding, right on time."
缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
優點： "Nothing to complaint. Excellent airline nowadays"
優點： "The crew amazing. Food was great"
優點： "I think Japan Airlines is the best airline."
缺點： "Very good airline except for the fact that the staff at Narita airport."
缺點： "No additional comment"
優點： "JAL flight crew were excellent and friendly"
優點： "Wonderful crew"
優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
缺點： "Kiosk, bag service, One World Integration"
優點： "The EMIRATES flight was nice. Japan airlines has good leg room."
優點： "they assisted my aunt very well all through out her flight"
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
缺點： "Flight attendants"
優點： "Crew very helpful. Seat roomy."
優點： "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food the service and flight was great"
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "Sturdest were very kind"
缺點： "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."
優點： "It was very good no prO lens at all:)"
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
缺點： "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
優點： "No complain"
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
缺點： "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
缺點： "Double standard"
優點： "I would recommend to everyone JAL"
優點： "I was randomly upgraded for the first 10 hours of my trip to Premium economy and it was amazing. Two big hot meals served throughout the flight and plenty of drink service. lots of leg room and could recline comfortably. Flight attendants were wonderful and very helpful. Lots of new movies to watch and games to keep you entertained."
缺點： "Flew economy for the 2nd part of my trip and the seat was very hard and was impossible to get comfy. Same meal service as premium economy and was once again delicious. Much colder on this flight and the thin blankets do very little to help."
優點： "JAL is great!"
缺點： "Cold food"
優點： "So cramped. Very uncomfortable flight."
優點： "Great service."
優點： "The drink which call Kiwi which taste was so nice."
優點： "I got an upgrade!"
優點： "The Flight staff are very professional. The food and service were excellent."
缺點： "The only downside was the long layover (7.5 hrs) in Narita airport."
優點： "Best customer service"
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."
優點： "The meals. The attention to service details. The seats are better."
缺點： "Ticket reservation follow up."
優點： "Hostesses were very nice. Lot's of room in aisles."
缺點： "Food was okay. Not a great choice of movies."
優點： "Superb services!"
缺點： "I don't think there's anything I didn't like during my journey"