優點： "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
缺點： "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"
優點： "Excellent crew!"
優點： "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
優點： "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
缺點： "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
優點： "Friendly staff, fast service, and good food."
優點： "Service, entertainment , drinks, everything! Very good!"
優點： "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
優點： "Really good service."
優點： "Great crew and comfort for economy class."
缺點： "Food could be better"
缺點： "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"
優點： "Food and services were great"
缺點： "There were not a lot of selections on the TV."
優點： "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
缺點： "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
優點： "Great service"
缺點： "A bit warm"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
優點： "Service, Cleanliness and Overall Quality"
缺點： "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
優點： "The seat, service and food..all is great as always."
優點： "didnt make it to tokoyo"
優點： "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
缺點： "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
優點： "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
缺點： "the smell inside the airplane"
優點： "More space than usual between chairs. Crew is friendly."
缺點： "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
缺點： "I'm still stuck in LAX"
缺點： "Seats in economy were narrower than Eva Airlines"
優點： "Good price"
缺點： "Stink in the plane"
優點： "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
缺點： "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
優點： "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."
優點： "Ease of boarding; large overhead bins; relatively comfortable seats"
缺點： "Packed plane - every seat taken"
優點： "The leg space of the plane"
缺點： "Some crew hard to understand they English"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "The crew is awesome and food is quite good"
缺點： "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
優點： "The plane was very clean. Staff was very polite and helpful. Foodoffering was very good."
優點： "Customer service and food!"
優點： "Great airline!"
缺點： "some of the gates can be long walk"
優點： "It was OK. Time was the same as Asiana and Korea Air."
缺點： "I don't Japan airport."
優點： "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
優點： "The service and the seats"
優點： "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
缺點： "Sleeping upright is really difficult, but then I knew that."
缺點： "Food was disappointing for business class ticket. Seats did not recline all of the way."
優點： "Crew and service awesome"
缺點： "Not enogh choices for entertainment"
缺點： "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Almost everthiny good job keep it up, excellent !"
優點： "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
優點： "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
缺點： "So far I don't have"
優點： "Early arrival. Crew very good."
缺點： "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
優點： "the crew was friendly and efficient."
缺點： "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."
優點： "Need to step it up with the food, don't have time for shitty service this day and age"
缺點： "Getting overcharged on surfboards, shitty food, should have free wifi give me a break"
優點： "The flight was smooth. Food was on time . Wine is available for the anxious flyers who can’t sleep."
缺點： "Better softer hand soap , sprays and lotion . Sleep mask"
優點： "The seat was comfortable."
缺點： "The service on board could have been better."
優點： "The crew"
缺點： "Food wasn't great and didn't get the option to pic something not allergy inducing. The chairs were very uncomfortable with no back support or head padding."
缺點： "The food could be improved."
優點： "entertainment was fine"
缺點： "The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often."
優點： "Overall, flight, crews, services, airplanes were better than expected"
優點： "The flight attendant got me a vegetarian meal without me asking. I thought I had ordered one but I had not? So I thought I would have to skip a meal."
缺點： "I hada middle seat next to a very large man with broad shoulders who was taking up space in my seat (he also had a middle seat). I know he could not help it but the flight was long and very cramped and uncomfortable. I wish larger passengers would not get a middle seat"
優點： "Friendly Professionalism Promptness"
缺點： "FA’s distributed food but never came back. Also didn’t collect used containers until flight was in decent stage. They were generally unavailable unless you rang the FA button(which I never do)"
優點： "Seats were ok, and movie selection was ok too."
缺點： "Please, offer decent food - most of the stuff we tried was not edible!"
缺點： "The food box had two bread-like items (a pastry and a cake bread item). I wish the food provided was more diverse in nutrition."
優點： "For a low fare airline, this was a comfortable, on time flight. Good entertainment selection and decent food. Crew was accommodating."
優點： "This flight was shorter but i felt flight attendants were still very attentive."
缺點： "Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out."
優點： "Crew was pleasant. Plane was clean and in good repair."
缺點： "Food for two meals was substandard. Few non-action/comic book movies. A few more movies for grownups, please,"
優點： "the Fight attendants were nice."
缺點： "There were no screens to watch anything, no WiFi and my seat didn’t recline."
優點： "I had a lot of leg room on this one, so that was awesome. Crew was nice and yeah I was happy that I got a lot of room. I cannot really complain, I'm a big guy and I need some room."
缺點： "The food and entertainment was ruff though. I don't even know what they put in one of those pastries I got but it tasted like old sweaty socks. The movie they put on was horrible to."
優點： "On time boarding. No delays. Crew did their best to help everyone."
缺點： "Cattle boarding at PVG was less than ideal. Long wait time between flights. Equipment not as comfortable, but thankfully is was a relatively short flight. No choice of entertainment options and cabin lights were on for the duration of the second flight. Cold meal was okay on second flight from PVG to BKK, could have been better."
優點： "The flight was smooth and a lot shorter. The staff were great."
缺點： "Nothing to not like !"
優點： "La puntualidad en los vuelos."
缺點： "Servicio al cliente un poco deficiente en shangai nos trataron súper mal."
優點： "Still in China!"
優點： "New plane. Airport at LAX and Shanghai clean."
缺點： "Bad food and lost my luggage with all my cosmetics and shoes When I asked for different food they said that was all they had. They told me they had 24 hrs to find my luggage."
優點： "The crew was very caring and attentive. The food was tasty, and I enjoyed the entertainment options."
缺點： "The fasten seat belt sign remained on for the entire flight, so I eventually figured out to ignore it and get up when I wanted to."
優點： "The free slippers!"
優點： "Not a thing"
缺點： "Food, crew"
優點： "Food, entertainment, and crew"
缺點： "Lost mine and three other peoples checked bag on the connection stop in Shanghai. Took 6 days to get it to me."
優點： "There were a number of flights leaving from the same gate within minutes of each other and the staff handled it without a hitch."
缺點： "The food was not good, pastry type meat pie and flakey chewy dessert pastry."
優點： "The crew was friendly. Seats were small."
缺點： "Food could be better. Website slow - sometimes unresponsive."
優點： "Way more enjoyable then the flight from lax to Shanghai"
缺點： "I don’t like being shuttled out to a plane on the tarmac- but that’s China."
優點： "It got me to my destination."
缺點： "Food was unappetizing. They didn't provide much liquids and we we're not able to use cell phones even on airplane mode. The whole flight was hot. I have tried other airlines and this was not even close to the service that other airlines provide. Won't be using this airline again."
缺點： "Could have used some entertainment even it was a 5hr flight."
優點： "Not overcrowded so we could sit together. Smooth flight, actually bigger seats and more comfortable than the 15 hour leg."
缺點： "The seats we bought together weren’t together, the crew was still pretty uncommunicative and ride."
缺點： "Food, lack of water,."
優點： "The actual flying."
缺點： "Not only dis I not like your severely lacking itinerary, it ended up costing me $500 additional dollars. I can't believe that you didn't add information on my itinerary that our plane would be landing in a different Chinese city than what was listed on YOUR itinerary. It showed only one stop in China rather than two. I'm still not sure if we were suppose to remain on the plane,depart and re board, or if we were to catch a connecting flight for the rest of our journey. As it happened, we ended up getting a hotel and had to buy another flight out of the country because we would have been in violation of China's 72-hour visa requirements. Otherwise, they could have gotten us on to our destination free of charge(minus the unexpected hotel stay). i have never really liked your shorthand style itinerary and if you choose to continue to play loosey goosey, I will not choose your website again. Additionally, I strongly feel that you should be held responsible for your lack of information, especially when traveling thru a foreign country."
優點： "Clean. Pleasant. But long flight for no movie choiceFood"
缺點： "Food. Almost made me sick. Seafood noodles with soylent green"
優點： "The flight was a normal, uneventful flight. I slept most of the way."
缺點： "The transfer process, as described in the prior segment, was much more confusing than it needs to be. The food wasn't very good on this flight, but I wasn't exactly sure what I was given to eat since I couldn't tell by taste. One star was given to boarding since I assume this rating also includes, checking in / transferring. The actually boarding of the plane was as normal as any other boarding I've had."
優點： "Cabin service was awesome!"
缺點： "Food was quite poor."
優點： "nothing, bad food, small uncomfortable seats"
缺點： "nothing, bad food, small uncomfortable seats was not compensated for a whole day spent stuck in pudong airport, with no timeframe for delay given, so we had to stay in the airport. 6 hours in the airport, then 2.5 hours waiting ON THE AIRPLANE"
優點： "Lot of space to lay down."
缺點： "Flight was delayed so many times. No movies on the plane, and just bread snacks. I think I was just upset at the flight supposed to be leaving at 8:30 and not leaving til 12."
優點： "The flight was on time and got me where I needed to go."
缺點： "The food was poor quality, the worst airline food I have had in a long while. The selection of entertainment was very limited. We stood in the pouring rain, waiting to get on the flight. A lot of the passengers (and their carry-ons) were wet once they got on the plane."
缺點： "China Eastern changed their flight twice: 1. 3/31/2017 MU 5078 the Orginal departure time was 20:55, but the actual departure time was 19:50; 2. 4/15/2017 MU 5077the Orginal departure time was 18:35, but the actual departure time was 17:19, and this made me to miss the flight on 4/15/2017. However, there was nobody informed me the flights were changed including KAYAK, I never get any email from KAYAK, this is really unaccepteble, and wasted my time to change flight."
缺點： "No more suggestion."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "The crews are very friendly nice and helpful!"
缺點： "Definitely The food! It was so horrible! Could we have some fruit snacks, yogurt?"
缺點： "Company website does not work and cannont do check in ahead of time."
優點： "Terrible service"
缺點： "Terrible service"
優點： "Take off was reasonably on time."
缺點： "The plane was so old that is still had cigarette holders in the armrests. Exit row seats did not decline, which had for a back-aching 5 hour flight."
缺點： "The flight was delayed for 1.5hrs out of Shanghai"
缺點： "We got problem when checking in, there was a group of people that didn’t allow us to do check in, and forced us to pay some amount to have another flight. Then we mis the flight. This could never happen to us or anyone but it did to me! We have to book new flight back to Bangkok. If Kayak authority see this message, please guide if we could have any compensation from missing the flight. We totally disappointed with Shanghai airport Thank you"
優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."
優點： "Stewardesses hard working and nicer looking"
缺點： "leg room was very poor."
優點： "The service was great, fast, kind. They were very accommodating."
缺點： "It is a subsidiary of another airline, hard to check in online. Was all in Chinese, difficulty confirming flight after super typhoon."
優點： "Nice new airframe, for what that's worth. Attentive staff."
缺點： "Food is horrible. It just is. Nothing enjoyable about it. Inedible. Legroom on absolute lowest end of what's tolerable for this duration."
缺點： "I had a problem with baggage. A well packed liter of olive oil had 3 different packing materials to protect it. I found a gaping hole in it. There was nothing sharp that could have caused it. Several things in addition to the suitcase were damaged."
優點： "Check-in and boarding were hassle-free and efficient. The staff was friendly and accommodating. Food was passable, and attendants were quick to refill water and other drinks."
缺點： "having to walk out siside to get on the bus to the plane and then from the bus to the airoplane while it was cold and snow caused me to cache a bad cold...would be better if that could be avoided..."
優點： "The flight was cheap."
缺點： "That you couldn't use your phone even on airplane mode."
優點： "The crew was friendly"
缺點： "The food was horrible, the flight was also delayed And the entertainment was very poor. I will never use this company again"
缺點： "The passenger next to me was extremely rude. Yelling over overs and across the aisle to talk to people. The attendants did not intervene."
優點： "I had read complaints online about flights being late and disorganized. But every thing was great. Super nice staff."
優點： "Had a perfectly fine experience flying China Eastern. The staff was pleasant and helpful. My seat was comfortable. And the plane took off and landed on time. After reading negative reviews, I had low expectations for my CE flights. Glad that they were beat!"
缺點： "The food way okay, but I wasn't expecting much because airline food is alaways just okay."
缺點： "Late departure and arrival."
優點： "I like the space and roominess"
缺點： "The food had no choices and theorems weren’t clearly labeled I have no idea what meat was in the bread"
缺點： "flight attendants never smile"
缺點： "The flight has issue with air-conditioner. With so many people complaining with cabin crew, still the temperature is so hot, stuffed, and full of sweat smell. I felt sick for 2 days after arrival in Bangkok"
優點： "Decent plane but kinda of older"
缺點： "Older plane - not very new. The business class lounge could use an upgrade too."
優點： "Good service, a meal, wine or beer complimentary"
缺點： "No complaints"
優點： "Need aircraft like this one On Honolulu flight"
缺點： "All okay"
優點： "Everything was great!"
優點： "Nothing spectacular about this"
缺點： "Plane was warm and humid in flight. Seats were unbelievably small and cramped. No entertainment, though not a big deal since it was a short flight."
優點： "All-around is was a pretty decent flight."
缺點： "Over 24 hours to reach my destination."
優點： "The food was good. A lot better than what I've received from American airlines."
缺點： "The seats were small. No entertainment."
優點： "My sky miles status had me in an exit row so it was a bit roomy. Fly MU & FM all the time and was a good flight - no complaints. Especially like the new MU/sky team lounge at PVG - old lounges had no where to go but up and its finally at roughly international standards"
優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."
優點： "nothing i am not a fan of this airline and the only positive is i will never have to fly with them again."
缺點： "The food was awful, the service was awful the flight attendants would purposely stop and tell me to turn my phone off even though everyone else had theirs on. My flight from Hong Kong to Shanghai involved sitting on the tarmac for 5 hours creating an incredibly horrible experience and forcing me to miss my flight back to Tokyo. When i finally arrived at shanghai the workers yelled at me saying i missed my flight i had to explain to them multiple times that my flight was delayed. When they finally found out it was delayed they gave me a flight the next morning and a free night in a crappy hotel. Will never fly again"
缺點： "The plane was delayed on the tarmac for an hour and a half and got to BKK after 11pm, way too late. To their credit, he crew served drinks and food during the wait.."
優點： "Plane was comfy and service was great"
缺點： "Took an hour to receive our boarding pass when there was no line and they failed to effectively communicate what was taking so long. Also the plane ride was very boring because they don't allow items on airplane mode never take a long flight with China Eastern"
缺點： "They Cancel de flight without any advice,....made us go to the airport at 05:00 in the morning to find out that you giy have canceld or over-sold the flight,...therefore I had to buy another flight to Shanghai in order to catch the airplane to Los Angeles..."
缺點： "After being on the 777 and then getting on an old 737, the experience was not all that great."
優點： "What good is about flight departure is on time , Flight is not delay like other times. It's unbelievable"
缺點： "Cebin Crew from the ground and on the plane are rude, not nice , yell and not welcome. Food is one choice, dry, no qulaity, smell bad with rice. Entertainment with 8" Monitor of cinema for share ."
缺點： "Kiwi.com accidentally booked me on a flight for the wrong date. I was not able to board my flight to Bangkok and I am currently stuck in Beijing. My Chinese visa expires today and I face serious penalties if I overstay. This has been an absolute disaster."
優點： "Overall a great experience. Friendly, attentive crew, newer plane, timely departure and arrival, and great value."
缺點： "Food could be improved a bit"
優點： "Got us to Shanghai in one piece."
缺點： "Smelled cigarette smoke on at least three separate occasions. Didn't see who did it, but when we told the flight attendants they claimed they didn't smell anything. We were not the only ones to smell it, so either the flight attendants had no sense of smell or they were covering for someone - probably the pilot."
優點： "Young and energetic crew, very polite and direct at the same time"
缺點： "Crowded, food, bathrooms"
缺點： "Lack of communication with delays. The crew did not mention what was going on inboarding area. Staff was not very friendly. Checking in as no fun- the easy checking machine didn't recognize his passport but not mine, we had to wait in a long line in Shanghai. Food was not edible, and full of msg and salt."
缺點： "CE flight from Phuket to Shanghai was delayed by two hours. Due to that delay we missed the China Eastern Flt to ORD. IT Became very confusing CE then got us vouchers for UAL. UAL counter Staff then said that CE did not follow correct procedures for completing vouchers and could not issue a boarding pass to us us yet. UAL had been attempting to contact CE but not responding. Ultimately we were able to board the UAL flight. Nice surprise was that UAL upgrades to Econ plus - where we had more legroom and could sleep!! Thanks UAL!"
缺點： "Flight was about two hours late boarding but other than the status board showing Delayed, there was no information about the delay or when the aircraft would be there."
優點： "Colour of the seats"
缺點： "Food was rubbish Air con Random lights on / off; yellow / blue Delay"
優點： "Comfortable seats, legroom, I'm over six feed. Staff was great."
缺點： "Food was just snacks. Flight was only four hours. No personal entertainment. They did play a movie however with English subtitles. Plane was delayed indefinitely, then, took off immediately. Almost went tonthge bathroom and missed boarding."
優點： "All attendants were polite and nice looking."
缺點： "Flight was delayed more than an hour. In the plane you will hear Chinese speech only even from the crew. The breakfast was with no taste at all."
缺點： "Music needs to be categorized by artists, or have the artist's name shown. Thriller and horror movies should be available."
缺點： "Bagged food."
缺點： "No entertainment No blankets No pillows Cold flight No drinks/ service"
豁免更改費用。 搜尋台北市 台北松山機場飛往泰國的彈性機票