缺點： "These are the friendliest and most helpful people in the business! They are my new go to from now on!"
優點： "Very clean. Crew was very good. Food was for the most part fine."
缺點： "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
優點： "Crew great but seating not so comfortable"
缺點： "Better Seats"
優點： "Comfortable seat & nice crew."
缺點： "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."
優點： "Everything was good but we were not able to select seats on the leg from Tokyo to Nagoya until arrive at check in and by that time all seats assigned and we could not be seated together and had to have middle seats. ANA needs to work this out..."
缺點： "The sound for the entertain in seat 26G never worked....unsatisfactory for such a new aircraft “Dreamliner”, make it a dream."
優點： "empty flight, foods tasted good."
缺點： "The seat was uncomfortable. Entertainment choices were limited."
優點： "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
缺點： "Even so, food can be better. I want more western drama on entertainment."
缺點： "I was seated at the exit isle, ample of leg room, but the seats were very narrow. I barely fit into the seats. I noticed the seats behind had smaller arm rests so they had more space. The movies on board need upgrade."
缺點： "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."
優點： "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
缺點： "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
優點： "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
缺點： "The food was horrible. The selections for movies is quite limited."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Great service by the crew! Excellent food and flight was on time,"
缺點： "Film and movie offerings and music entertainment while on board should be improved with more selections."
優點： "The quality of your aircraft. Clean, modern, plenty of leg room. The check in agent in Manila, Arnel (or maybe Armel) was especially helpful and accommodating."
缺點： "Pax are advised to show up at least 3 hours before flight. My wife and I showed up 3hrs 45 min before takeoff. There were perhaps 40 to 50 people already in line ahead of us. But no checkin counters were open. The first check-ins began 3 hours prior to take off. By that time the line was backed all the way out into the main corridor. It would be MUCH better for ANA and the customer to begin the checkin process 3.5 to 4hours prior instead of 3."
優點： "didnt make it to tokoyo"
缺點： "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
優點： "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
缺點： "The entertainment is pretty limited , and the food selection is limited for western food."
優點： "service..service..service and ontime performance"
優點： "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
缺點： "I suppose the food could be better."
優點： "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
優點： "Cheap prise"
缺點： "Food and entertainment"
優點： "Good food and cabin service. Accommodating in connecting flight arrangements."
缺點： "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
優點： "Very good experience with ANA."
優點： "A nice crew and service very friendly."
缺點： "The transfer walking to long."
優點： "Crew very helpful and reassuring though plane late on arrival in tokyo."
缺點： "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
優點： "In-flight service, in-flight entertainment, environment temperature"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
缺點： "seat labeling not clear"
優點： "Very convenient and generally positive experience on this flight. Modern aircraft as well."
缺點： "Small seats, what do you expect from economy."
缺點： "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
優點： "The service, our seats, overall comfort and cleanliness of the plane."
優點： "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"
缺點： "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"
優點： "Fantastic customer service, excellent food everything was best and clean."
優點： "The ANA stuff at Chicago airport is nice and helpful"
缺點： "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"
優點： "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
缺點： "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
優點： "ANA is always on time and the crew is always attentive."
缺點： "The plane used for this flight was small for me. I am 6-4 and there's not as much leg room as in the larger planes. I always have to order fruit because the meals are only Asian style dishes. I would be happy with a sandwich."
優點： "Food, staff, and entertainment."
缺點： "Tight space and the tray was on the dirty side."
優點： "Great food on ANA flight from Malaysia to Tokyo."
優點： "very comfy, great ground handling crew"
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
優點： "There was a delay"
優點： "The food and disipline on boarding the passangers according to their classes"
優點： "The crew were fantastic and the meals were pretty good"
缺點： "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
缺點： "Limited movie and news programs"
優點： "Crew always good"
缺點： "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
缺點： "I understand it was only an hour flight but I would've appreciated a snack of some sort"
豁免更改費用。 搜尋台北市 台北松山機場飛往法國的彈性機票