TSA - WUH
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 11,127或更低的來回機票價格。
優點： "Crew was good"
缺點： "Seat assignment."
優點： "The crew were attentive but appeared to be new"
缺點： "The seats were uncomfortable and the food was poor quality and selection"
缺點： "Different site next time"
優點： "this leg of our trip was fine. it was average. our experienced was soured and biased by how badly China Eastern handles customer service before and after the flight"
缺點： "on the way back, they lost one of our bags. And we were completely left in the dark with the airline. Miraculously, the bag showed up 4 days later. But some information would have been good."
缺點： "Serve water more frequently in between the 2 meals"
優點： "Nothing. The crew did not let us board even though we were 15 minutes early to our gate and made us change flight."
缺點： "Go by the time and not close gate before boarding time."
優點： "Take off was reasonably on time."
缺點： "The plane was so old that is still had cigarette holders in the armrests. Exit row seats did not decline, which had for a back-aching 5 hour flight."
優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."
優點： "Cleanliness, food, and service"
缺點： "boarding could be improved. Seat space very small when the person in front reclines. Almost impossible to eat your meal. Could use a few more hit movies."
缺點： "Two side by side gates. One was listed on upcoming flight board the other via verbal announcement. Above gate the flight was listed above gate but actually boarded from other one."
優點： "Entertainment was horrible. Didn’t have my own tv to choose what to watch. Food was bad. Seats where hard."
缺點： "Seats, Entertainment, food. Announcements didn’t undertand cause they don’t speak english."
優點： "The business is great at affordable pricing. The food is good."
缺點： "The food may need to improve with more choices. There is limit choice ."
優點： "The plane boarded quickly and took off early."
缺點： "Food was bad. Entertainment was bad."
優點： "Service was good and attendants were very friendly and responsive. Flight was smooth and quick once we got off the ground."
缺點： "Boarding was very chaotic, but that is usually how China is. We rode a bus and stopped for no apperent reason for about 10 minutes. Got very warm very quick. Got to the plane and then we sat on the tarmac for about 1.5 hours. Long enough to be fed. No reason given and no delay information in English. We knew there was an issue when the Chinese gronned after an announcement in Chinese."
優點： "food fresh, seats great, staff incredible."
缺點： "it was ok for me, but maybe someone would be upset that the movie was not in English ( but, flying out of china, of course it would not be in english! ) Just bring a book or music for your own entertainment."
優點： "The flight attendants were very concerned to make sure I and others were comfortable throughout the flight"
缺點： "Kayak website cheated me ! I did search for 10jan , but in the bottom of results they brought me flights for 13 jan also . I've booked one , and finally that ticket i lost .. Thank you kayak - no more business with you !"
缺點： "The airline did not ticket us all the way to Tokyo from Krabi. We were forced to go through customs in China which took over two hours to pick up bags and then get another ticket to Tokyo. Airline needs to partner better with Shanghai airlines so that tickets and bags can go from departure to destination"
缺點： "The flight reeked of smoke as if there had just been a fire or someone was smoking on board. It aggravated my allergies. My seat also did not recline"
優點： "Once in the plane the service and food were good."
缺點： "My way to Phuket I connected in Shangai and my checked bags went all the way through to Phuket. However, on my way back, I had to get my bags in Shangai, go through immigration, go check-in again completely outside the gates, check my bags again, go through security again. After an hour flight to Quindao, I again had to retrieve my bags, go through immigration again, go completely outside the gates and check-in into my flight again, and go through immigration and security again, all in order to get from Phuket to San Francisco. Although the flight was cheap and not bad once you are on the plane, I am not flying with them again due to these extra connection hassles. Also, as others have already pointed out, the website is useless, no way to contact anybody. The baggage information on the website was different from what they told me at the airport, probably because their partner in Thailand does not honor the international bag rules of China Eastern (I also had to re-arrange my bags because of this)."
缺點： "Late departure and arrival."
缺點： "No leg room at all. Seat was jabbing into my legs the whole time. No entertainment, no food."
優點： "Nothing spectacular about this"
缺點： "Plane was warm and humid in flight. Seats were unbelievably small and cramped. No entertainment, though not a big deal since it was a short flight."
缺點： "Its been a week and still no refund I bought a ticket that needed a visa for a 2 hour layover. china eastern is puckered butt hole filled with fried pork"
缺點： "China Eastern Airlines returned baggage in transit airport."
優點： "Check-in people at LAX were courteous."
缺點： "Return flight from Busan first leg was announced delayed even though we later learned they knew there was a tropical crossing our path. Very poor communication re: our rerouting options for missing the connection. Return flight was ultimately cancelled and we took another flight with another airtline to get home to LA. To-date the airline refuses to refund our tickets for the return flight that they cancelled, and consider us no-shows for whatever alternative route they had in store, which would have delayed us by more than 24 hours."
優點： "Flight attendants smiled this time. Two years ago and I thought they were all going to cry the whole voyage (maybe double shifts? or told earlier they were all fired?)."
缺點： "China Eastern, the airline people fly for the bargain prices... and we suffer for it. Worst this time was that they lied on the flight times and 'forgot' to include the 13 hour overnight layover in Shanghai! Now Shanghai Airport has closed the transfer terminal at night, so flying Shanghai Airlines from Bkk with the midnight arrival leaves you stranded with a 13 hour, all night layover and nowhere to sleep. A nightmare. Food was terrible. Flight wasn't terrible but check in was a nightmare, as always. oh... even worse... they wouldn't check me in for both flights!!! So, I will have to check in through ANOTHER NIGHTMARE standing in line like cattle check in. I wish they had a line for people without bags. But when I check in for an international flight with connections, I do NOT want to have to do it twice... and stress about my seat, etc. etc. Bad airline. Avoid it if you can."
優點： "Pretty hostesses. Good food."
缺點： "Food service was rushed and disorganized. Hostesses seemed tired, perhaps overworked. Dropped several dishes on passengers. Little choice of entertainment"
優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."
優點： "nothing i am not a fan of this airline and the only positive is i will never have to fly with them again."
缺點： "The food was awful, the service was awful the flight attendants would purposely stop and tell me to turn my phone off even though everyone else had theirs on. My flight from Hong Kong to Shanghai involved sitting on the tarmac for 5 hours creating an incredibly horrible experience and forcing me to miss my flight back to Tokyo. When i finally arrived at shanghai the workers yelled at me saying i missed my flight i had to explain to them multiple times that my flight was delayed. When they finally found out it was delayed they gave me a flight the next morning and a free night in a crappy hotel. Will never fly again"
優點： "Terrible customer service, old plane still had ashtrays, served warm coke with no ice, food was shockingly bad, raw onion and squid salad, searched 3 times in communist china, no air conditioning in main terminal in Shanghai, crew was rude. Etc. etc"
缺點： "Terrible food. Bad customer service, old plane, power points broken, rude flight attendants, no air conditioning in main terminal in Shanghai- worst flying experience of my life."
優點： "Smooth with good service and adequate translations for foreigners."
優點： "All around good"
優點： "Smooth ride"
缺點： "Didn't give immageation ticket"
優點： "Got us to Shanghai in one piece."
缺點： "Smelled cigarette smoke on at least three separate occasions. Didn't see who did it, but when we told the flight attendants they claimed they didn't smell anything. We were not the only ones to smell it, so either the flight attendants had no sense of smell or they were covering for someone - probably the pilot."
優點： "I had a connecting flight from Hk to Tel Aviv. Ground crew beef ore take off and air crew in air assured me that I would make the el al flight scheduled to take off at 9 pm. We landed at hk at 8.20 pm. Although I was front of the passengers to get off, it took 10 mins for the door to open, I had to wait on the regulnar bus to get to terminal and when we did get there, at 8.40 pm the ground hostess told me that I had missed my plane and they had other arrangements for me."
缺點： "By the delay I had to stay in honk kong for two days. El al does not fly on Friday. Shanghai air put me ina hotel and agreed to pay for one night only. The 2nd night cost US $310 which I had to pay!"
優點： "The price was the best. Keep up the good work on that dimension."
優點： "China Eastern came in several hundred dollars less than the competition for our roundtrip international flights from NYC to Bangkok via Shanghai. Because of this, we were naturally a bit worried. China Eastern did not disappoint. Their check in process and boarding process is a bit lengthy; however, we boarded seamlessly and were able to be as comfortable as possible during our 15 hour flights. 3 meals were served in this time period, and a pillow and blanket and earphones were provided. There was never a long line for the toilets, and there was an ample selection of movies on the entertainment front. Overall, would use China Eastern again for our international travels to Asia."
缺點： "Other patrons were pushy/pissy, but you cannot please everyone. Look at other reviews, for example :)"
缺點： "despite checking in online i had to wait 1 hr to check in my bags, then another 50 minutes for TSA screening and immigration. Inalmost missed my flight Osaka - Shanghai when I was transiting in Shanghai, waiting for my flight to AMS had to clear immigration (why?) and go through another TSA screen, items that were allowed onboard in Osaka were refused on a second screening.when i asked to break the items that were confiscated (my cigarette lighter being the most egregious) the little apparatchik took my boarding pass and said if I wanted to do so I could do so back in the terminal and rejoin the line (in which I had already just waited for 40 minutes) compare this with the politeness of the Japanese experience, and you realize how much the surliness, aggressiveness , corruption and general thieving tendencies of government officials makes us despise PRC officials"
優點： "Colour of the seats"
缺點： "Food was rubbish Air con Random lights on / off; yellow / blue Delay"
優點： "Staff were still friendly even though they were affected by the delay -went out of their way to make sure our sleeping kids didn't miss out on ice cream by putting it in with dry ice."
缺點： "Flight was delayed by over 4 hours. Food was dry and tasteless. No real entertainment system. Toilets old."
優點： "Comfortable seats, legroom, I'm over six feed. Staff was great."
缺點： "Food was just snacks. Flight was only four hours. No personal entertainment. They did play a movie however with English subtitles. Plane was delayed indefinitely, then, took off immediately. Almost went tonthge bathroom and missed boarding."
優點： "On time departure and arrival"
缺點： "Small seats, no leg room, mediocre/poor food"
優點： "I like that we got a snack it wasn't much but it was okay"
缺點： "They couldn't check my baggage through to Calgary so I had to pick it up at the Shanghia Airport which was a massive hassle! Making my trip far more difficult then it needed to be. Also there were no movies or any type of entertainment."
缺點： "Flight was delayed an hour (usually it's longer), but that seems to be the case with most domestic flights from Shanghai. Not the airlines fault."
優點： "Crew good."
缺點： "Confusion about delayed departure - almost missed connection in Shanghai."
優點： "THANKS FOR GIVING US THE BEST POSSIBLE PRICES AMD EXCELLENT CUSTOMER SERVICE WE WILL KEEP USING KAYAK FOR EVER ☺☺"
優點： "Knowing I will never have to experience this again"
缺點： "After being served a meal that made me violently ill , it was all I could do to stay out of the bathroom. China Eastern website is inaccessible unusable and the customer service help line was even worse. So I just forgot about even being able to pick my seat. There is absolutely no information or entertainment system on this flight. When the plane from Bangkok to Beijing touchdown at the airport we hit so hard the plane bounced, the hardest Landing I've ever experienced and I have been flying for over 40 years."
缺點： "Dropped us on the runway and had to take the bus to get to the terminal. This was an issue as I only had 1.5 hr to connect to my international flight. Probably nothing they could have done, but still irksome."