優點： I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again.
優點： New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff.
缺點： Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine.
優點： We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.
缺點： The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...
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