TSA - PAR
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 11,871或更低的來回機票價格。
優點： "The service and food was great. Plains are new."
優點： "Simple check in and boarding, right on time."
缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
缺點： "The Entertainment screen could have been larger."
優點： "Nothing to complaint. Excellent airline nowadays"
優點： "Professional and friendly crew. Food was excellent"
優點： "The seat was very spacious"
缺點： "More space to put things"
缺點： "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
缺點： "Very good airline except for the fact that the staff at Narita airport."
優點： "Crews were amazing."
優點： "We were seated together as a family even though we were not able to reserved any seat"
缺點： "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"
優點： "Wonderful crew"
優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
優點： "Complementary sake and great rice cracker snacks."
缺點： "Come around more often to collect trash."
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
缺點： "Flight attendants"
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food the service and flight was great"
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "Comfortable and great crew"
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
優點： "Kind people, quality service. Very helpful. On time."
缺點： "Had trouble hearing instructions from flight crew since volume of the speakers was low."
優點： "It was very good no prO lens at all:)"
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
優點： "I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!"
缺點： "Really no complaints"
優點： "Premium economy is more worth that the price"
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
缺點： "More movie options would have been nice."
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
缺點： "Double standard"
優點： "Everything was excellent crew was very helpful"
缺點： "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
優點： "Same as above."
缺點： "Flight was long. Didn’t get my seat preference"
優點： "The crackers design beside the meal and different colors of the sleepers."
缺點： "Ear phone is not so comfortable!"
優點： "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
優點： "So cramped. Very uncomfortable flight."
優點： "Great service."
優點： "I got an upgrade!"
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "I was very surprised Japan Airlines staffs welcomed at boarding gate in Chubu Centrair,Nagoya with friendly smiles, chocolate and a mask for the upcoming flight. Also very comfortable seat, friendly crews during flight. One of the best flight !"
優點： "The meals. The attention to service details. The seats are better."
缺點： "Ticket reservation follow up."
優點： "Boarding and crew"
缺點： "Lost luggage"
優點： "Food is better than most other airlines. Seamless check in and boarding"
缺點： "Seating space is quite cramped"
優點： "Crew service is good!"
缺點： "The seat is really cramp and tight!!"
優點： "Crew service is excellent!"
缺點： "The seat is really cramp and tight!"
優點： "crewe were excellent"
缺點： "nothing !"
缺點： "This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight."
優點： "Crew was very nice, toilets clean."
缺點： "Flight delayed 2 times, didn’t receive text or Email from the second delayed"
優點： "Well maintained plane, nice staff and over very comfortable."
缺點： "The wifi worked only 1 hr of the 3 hrs I bought"
優點： "Comfort as usual"
缺點： "No idea"
優點： "Crew was very friendly and the service was reasonably good."
缺點： "Seats were not very comfortable."
優點： "Excellent crew!"
優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."
優點： "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
缺點： "Less delays"
缺點： "Food was really unpleasant and entertainment all out of date movies"
缺點： "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
優點： "Seats were comfortable, crew was good"
優點： "Friendly crew"
缺點： "Hard seats!"
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Overall the flight met expectations for service, comfort and food."
缺點： "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
優點： "The flight was relaxing and the layover in Tokyo was brief and comfortable."
優點： "Great experience overall."
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
優點： "Great service, on time."
缺點： "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
優點： "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
優點： "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
優點： "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
缺點： "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
優點： "Comfortable seat space and food is great"
優點： "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
缺點： "So far there was nothing that I didn't like. The food was good and the airplane was clean."
優點： "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
缺點： "Same as above"
優點： "On time. Nice 787 Dreamliner. Very comfortable flight."
優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
優點： "Pleasant crew, good food. Standard flight as one would expect."
缺點： "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "Very efficient"
缺點： "Food was not good"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
優點： "Easy checking process. Friendly staff"
優點： "It was alright."
缺點： "Prepare to wake up with neck pain."
優點： "Excellent service."
缺點： "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
優點： "Food and Sitting Space"
缺點： "Sitting space"
優點： "Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat."
優點： "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
缺點： "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
優點： "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
優點： "Shortest duration"
優點： "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"
缺點： "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"
優點： "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
缺點： "All god nice flight crew helpful. A well organized flight just what you would expect from a German airline"
優點： "Crew was great. The food Was good."
缺點： "Seats were very uncomfortable and there was no air control."
缺點： "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"
優點： "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
缺點： "Super crowded gate -- but that's more the CDG problem than Norwegian's one."
缺點： "Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it."
優點： "The crew on-board was nicer this time"
缺點： "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."
優點： "Everything was great"
缺點： "I’d honestly pay more for childless flights"
缺點： "Improving customer service during delay but overall good"
優點： "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
缺點： "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."
優點： "Service and the crewe was very kind"
缺點： "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."
缺點： "Cancel flight detail was mess. Make my whole journey delay."
缺點： "My baggage was delayed till next day, and the handling staff was not enough to help for the chase."
缺點： "Food could be improved."
優點： "Quick, efficient, relaxing."
優點： "Staff was great."
缺點： "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."
優點： "Crew were professional and friendly"
缺點： "Small seats"
缺點： "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."
缺點： "Flight was 2 hours late in departing from Frankfurt."
優點： "The seats are comfortable and the plane was clean and well-presented."
缺點： "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."
優點： "On time, easy boarding, nice crew"
缺點： "Seats were hard as rocks, I was squirming within the first hour. No entertainment."
優點： "Professional, efficient, full, nice sandwich and coffee."
缺點： "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."
缺點： "Everything was great"
缺點： "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"
優點： "Enough space for my legs, cabin crew okay"
缺點： "No entertainment"
缺點： "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"
優點： "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
缺點： "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"
優點： "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
缺點： "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."
優點： "Good pilots as usual new plane great service clean"
缺點： "Food could always get improvements"
缺點： "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."
優點： "The food was decent but poorly presented with very limited options for those with food allergies, particularly to dairy."
缺點： "The seats were uncomfortable and very stiff, neither the parents or staff made an effort to give guests a break from the constantly screaming babies. I had two small children kicking the back f my seat for the duration of our six and half hour flight. My largest complaint is that I was unable to sleep a wink on the overnight flight due to the excessive heat in the plane. In my experience decent airlines provide their guests with air conditioning so that they can breathe and rest easy. I was absolutely miserable thanks to the heat."
優點： "It was quick and smooth. Snack provided. Baggage arrived quickly."
優點： "Timeliness of departure time Ease of navigating airport to find departure gate"
缺點： "Nothing comes to mind Good flight over all"
優點： "The crew was nice and professional."
缺點： "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."
優點： "Crew was fantastic."
缺點： "On May 16, 2017, there was a group of Albanian and American passengers rushing through Frankfurt Airport to catch the connecting flight to New York. Their first flight (LH#1425) from Tirana to Frankfurt was 45 minutes late causing them to eventually miss their connecting flight. At this point, the passengers were asked to show their passports, separating the US citizens from the rest. All the US citizens were loaded on a bus and provided hotel, dinner and breakfast. The Albanian citizens were moved to the lower level of the airport where they were left to freeze all night. Some of the passengers were elderly and had their heart or high blood pressure medications in their luggage that they didn’t have access to. One US-Albanian citizen was asked to separate from his Green-Card holder wife in order to receive the US citizen treatment…"
優點： "Title says it all Short flight"
優點： "Standard short flight."
缺點： "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."
優點： "- crew was nice - overall flight was smooth"
缺點： "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"
優點： "Comfortable seats and pleasant crew"
缺點： "It was a short flight so no food was given out."
優點： "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
缺點： "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."
優點： "The wide selection of content to watch, food was good."
缺點： "45 minute flight delay due to a discrepancy with the engine."
缺點： "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."
缺點： "The food was not goot at all."
優點： "Great service and entertainment. Pretty comfortable, too."
缺點： "food was so so."
優點： "Comfortable flight"
優點： "The crew was very pleasant and several announcements made the flight easy"
缺點： "We were late !"
優點： "The crew on this flight was very nice."
缺點： "No real complaints about how this leg of the flight was handled."
缺點： "The food is not Good"
缺點： "Long line at the security checkpoint"
優點： "Friendly staff."
缺點： "Movies could have more selection."
優點： "Air China Staff in Malpensa Milan are amazing. Friendly and helpful. Can’t emphasise this enough"
缺點： "1. I am not sure if your crew members could speak English or not. I didn’t understand what they were talking about or what was happening. 2. The plane took off under extreme thunderstorm. I am not sure if this was safe to do so but the plane was extremely bumpy, going down rapidly for about 30 minutes. The whole cabin was then in chaos. People started turning up, crying and writing last words. However, your crew members GAVE NO INSTRUCTIONS, BROADCASTING OR UPDATES ON WHATS GOING ON. What they did was mocking around with each other in Cantonese. 3. This would be my last time travel with you - I was your loyal customer since student time. But after this awful experience I chose not to go with you anymore."
缺點： "the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection"
缺點： "Be on time"
優點： "great crew"
缺點： "asiana air gives a small flight package with slippers, toothpaste and toothbrush. while i find this extremely wasteful, i really needed toothpaste to brush my teeth but didnt have any. aside from that i felt that the seats were less comfortable and smushed together compared to other flights."
優點： "The seating was very comfortable"
缺點： "The food wasn’t that great, normally in premium economy you get the same food business class. But even compared to economy the foods was not good enough."
優點： "Crew was attentive. Seats were comfortable. Food was not bad."
缺點： "Improve the Beijing airport."
優點： "I made a pleasant flight with the kindness of the flight attendant."
缺點： "I made a pleasant flight with the kindness of the flight attendant. However, I missed the connecting flight because the plane was late, and there are so many things that I regret as bleow,1. There was not enough help from the ground. 2. The plane didn't wait for a minute. 3.Unfriendly transfer cou"
優點： "Everything smooth and comfortable"
缺點： "The in flight entertainment system was very limited and of no interest"
優點： "The crew were very attentive. Lie down seat"
缺點： "A little outdated for Business class in comparison with other airlines however for the price i would say it's worth it."
缺點： "User totally different airline than air China The seats are far too small for Western people"
優點： "Crew very friendly"
缺點： "Seats are hard and uncomfortable"
優點： "Entertainment was not good the TV did not work"
缺點： "The food and stalf very good"
缺點： "Our flight was severely delayed 6 hours from Heathrow, and that is where this horror story began. No one bothered to tell us anything. When we arrived in Beijing for our connection to Bangkok, we had to search out people for help, there was absolutely no one forthcoming with explanations. We were travelling as 2 friends, I was booked on one flight and my travelling companion on another 15 hours later! This only got changed when we explained that we both only had hand luggage! To then board the flight and sit on the tarmac, engines running, simply waiting, no explanations again!! Will we ever fly China Airways again?? If we could exchange our return flight tickets to that of another Star Alliance member we would."
優點： "First off, the flight was cheap, really cheap, so for the price it was amazing."
缺點： "Planes was a bit old so the entertainment system was a bit temperamental, poor image and the wife’s controller had taken a beating, so was hard to navigate and adjust settings."
優點： "Reasonably comfortable"
缺點： "No movie selection and nowhere to charge phones. On line check in was a nightmare."
優點： "I was surprised that there were tons of in flight entertainment to select from. Crew was also very nice"
缺點： "The seats weren’t the most comfy and one of the meals was bad"
缺點： "No entertainment"
優點： "Boarding was prompt and efficient."
缺點： "No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective."
優點： "In general the flight was fine."
缺點： "When I made my reservation the time to make my connecting flight in Beijing to Dulles (IAD) was 2 hr. Air China shortened the delay to 1 hr. We arrived on time but did not get off the plane until 12:00. They began boarding our connecting flight at 12:15. My husband needed the use of a wheelchair and with the help of the airport staff member we RAN through immigration (flew in from Hong Kong), had to go through security a second time, lost my iPad at security due to our rapid departure. We got to the flight at 12:30 and made it just in time to board. Our luggage could not be transferred in time and arrived the next day. This is just too difficult for people of any age to do...my husband and I are both in our 70s."
優點： "Wide bed and good support for good sleep"
缺點： "Not a big movie selection"
優點： "The flight attendants seemed nice."
缺點： "I was unable to check in online. I requested an aisle seat at the airport. I was told my ticket was an aisle seat but it was actually a middle seat. On top of this, my luggage did not show up at my destination, and when I went to fill out paperwork about this, there were several others who also did not receive their bags. The ground crew said that this is a common occurance with Air China. I would not recommend flying this airline."
優點： "Ran on time"
缺點： "Food and drink options are limited"
優點： "Love the space of airplane"
優點： "on the plane, Crew in CA are great! Food is delicious! Entertainment is very good!"
缺點： "I had a terrible time yesterday when I had to transfer from CA 4120 to CA 429 in Chengdu Shuangliu to Sydney. When I got off at Shuangliu airport From CA 4120 at 23:50pm, there was no airport bus to transfer me from T2 to T1 international Departure at Chengdu Shuangliu. I have to run in the dark nearly 2 km to catch 1:20 am CA 429 to Sydney Australia. Really bad international service in Chengdu Shuangliu!!"
缺點： "It was not a pleasant stay in Beijing airport... The staff were very rude and not helpful.. I had to fight for the wi-fi code and I had to fill out a form, for a pass to get out if the airport... I waited over 90 mins in line, only to be told I was I the wrong line, in the first place ??? !!"
優點： "The staff was helpful"
缺點： "The flight was cramped up and not clean"
缺點： "No guarantee for flight due to inclimiment weather"
缺點： "No updates on reason for 2hr delay of flight."
優點： "Good leg room and airline food quality was good and great movie choices."
缺點： "Language barrier at times, like when I went to the galley to ask for orange juice, which was sitting on the counter, and flight attendant said - pour it yourself and then walked off kind of funny."
缺點： "No personal entertainment but a lot of leg room"
缺點： "The plane was delayed over one hour for take off in Shanghai"
優點： "My previous flight was delayed so I missed the plane I was scheduled for, but Air China found me a replacement flight that was only a couple of hours later. Despite the extra passengers from the delayed flight the plane still had a few empty seats and I was able to take an exit seat for extra legroom (I'm 6'5"), although I will still upgrade in future."
缺點： "On the flight out the plane was really warm, so this time I dressed on that basis, but the flight was really quite cold. I guess I'll have to figure out a changable set of cloths in future."
優點： "The crew were helpful and friendly throughout, trying to find out what we should do about missed connections during the flight, I was able to move to an empty exit seat (I'm 6'5") so the delay was relatively comfortable."
缺點： "Well we were delayed for an hour and missed connection as a result, but you can't really blame the airline for that."
優點： "Attendants were courteous and smiled. Food was ok. Drinks were good. Got the blanket."
缺點： "I assumed blinds were given out during long flights, but was not offered one. No slippers. Don't get the fish."
優點： "The Beijing/Osaka flight was a smaller simpler plane than the Heathrow/Beijing one, but cconsidering the amount of time both flights take relative to each other, I think it had the better balance of the two."
缺點： "The only thing I'd suggest is while the Crew were great and did offer drinks a number of times, the first drinks run seemed late - although that might just be a combination of needing to wait until the plane has reached full altitude and the desire to clear the unpleasant Beijing air."
優點： "The staff, from airport to plane, were brilliant, the food was initially surprisingly nice, but by the time I'd been in transit long enough for the third meal, I just couldn't face it."
缺點： "The Seats were OK and the legroom was pretty bgood for economy, but the extra headrests on the larger Heatthrow/beijing aircraft came in at about shoulderblade height and made finding a truly comfortable position impossible. Definitely one to look at the price step ups for better seats in future."
優點： "Flight was good but my luggage case was broke the two wheels have been broke off make my case not useable as it has two holes were the wheels was"
缺點： "suit case was broke wen I was given it at ho chi ming city two big holes where the wheels was I have taken photos also"
缺點： "I couldn't watch movies on the flight all the writing was in Chinese so the flight was boring"
缺點： "Plain delayed and connection missed. Should not sell tickets with short overlays."
缺點： "Can you believe only two meals for 14hours trip ??"
優點： "Crew was friendly helpful"
缺點： "I ordered muslim food but they said they don’t have"
缺點： "Horrible communications! Requested an upgrade and was told the system was down then on return trip requested upgrade again and was told that it had to be done at check in which means returning to main terminal by tram and going through security again as the girl at the boarding desk returned to playing with her phone. There was more than 50% first class seats unfilled, good news for investors. On the tv monitor we were watching our final approach as we bypassed the airport and made three 360 degree turns 50 miles out for 30 minutes and not one word from the Captain what was happening, very nerve racking. Never fly Air China again!"
缺點： "Little movie options"
缺點： "Seat cover in front was broken.. complained to attendant who did nothing."
優點： "Staff were quite helpful and both flights were on time - very cheap which made the things I didn’t like acceptable"
缺點： "There wasn’t really any legroom (I’m about 1.74m) or much comfort and the plane itself was really loud - not used to that from long distance flights. Two out of four meals were okay."