優點： "Almost everything"
缺點： "Slightly delayed"
優點： "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
優點： "ANA is nothing but amazing. Great customer service and pleasant ambiance."
優點： "Seats were comfortable, crew was good"
優點： "The staff is friendly with attention to detail"
優點： "Great planes, very clean toilets, very efficient and extremely polite crew."
缺點： "No paper towels in the bathroom"
優點： "Empty seats"
缺點： "Only snack No entertainment No chargers"
優點： "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
優點： "Food and services were great"
缺點： "Not a large selection to view on the TV"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
缺點： "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
優點： "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
缺點： "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
優點： "Excellent service. Good food. Great entertainment selection."
缺點： "No free WiFi"
優點： "The quality of your aircraft. Clean, modern, plenty of leg room."
缺點： "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
優點： "Staff very friendlym Flight was on time."
缺點： "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
缺點： "Small plane. No cabin space for carry ons."
優點： "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
優點： "I enjoyed the hospitality and attention to detail."
優點： "The plane wasn't that full so I had a lot of space."
缺點： "the seat itself is still uncomfortable to put in the extended position to relax. Plus the headrest doesn't move very well so it's hard to get a comfortable head position when trying to sleep. The crew took forever getting everyone on the plane I have no idea why it took so long considering they're worn so many people on the flight. The food wasn't very good except for the marble loaf."
優點： "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
缺點： "The in seat entertainment was a bit clunky"
優點： "Great service"
缺點： "Interior show signs of aging"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "The leg space and the comfortable chair"
缺點： "The crew they hardly speak English but its ok"
缺點： "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
缺點： "crew not able to understand English"
優點： "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
優點： "Food, crew, and entertainment were great. They give you snacks and drinks right away."
缺點： "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
優點： "Great layover options. Timely arrivals."
缺點： "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
優點： "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."
缺點： "Well, I have the fear of buying ANA air tickets because the previous one, it was United instead. Horrible horrible horrible"
優點： "Love the staff, helpful and polite!"
優點： "Love the service provided by the flight crews. The landing was smooth and quick."
缺點： "Flight was delayed and the crew announced the same thing about it twice."
缺點： "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
優點： "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."
優點： "The crew were fantastic and the meals were pretty good"
缺點： "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Staff are very attentive and helpful; the entertainment system is top class"
缺點： "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."
優點： "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
缺點： "The food provided was tasteless"
優點： "Smooth operations, friendly crew, clean plane, free booze in coach!"
缺點： "Nothing really when flying coach. Second meal now like a box lunch instead of full meal. Cost cutting I guess. Seats are small but not as bad as United domestic. No major complaints."
優點： "Good for a short flight! Very nice staff"
優點： "Comfortable flight and cabin crew were very good"
缺點： "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"
優點： "Once again friendly and very helpful"
優點： "I liked the friendliness of the staff. The overall service was very nice!!"
缺點： "The seats didn't recline at all. Normally I wouldn't care but it was a 12 1/2 hour trip. There wasn't a lot of good, recent movie releases. On other airlines there was more to choose from that were more recent releases. The food wasn't very good. It had all fish choices or beef tongue. I understand having an Asian meal, but maybe should be a more popular meal with different choices than a more eclectic menu. I noticed even the child's meal was not very kid friendly."
優點： "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
缺點： "Delay on tarmack at airport. No fault of ANA"
優點： "Polite and considerate crews Food is good. Crews are always smiling."
缺點： "No boarding zone? Everyone just swirm up and line up for the shuttle. No order even though there are guidance."
優點： "Quick boarding, comfortable seating and amazing flight crew."
缺點： "The flight crew was great. Also there was more then enough in flight entertainment for the entire flight."
豁免更改費用。 搜尋台北市 台北松山機場飛往土耳其的彈性機票