過去3天找到最便宜的單程機票是長榮航空（NT$11,230） 和 多間航空公司（NT$14,162），最低的來回機票則是長榮航空（NT$18,421） 和 中華航空（NT$19,500）。
中國國際航空每週飛3次（星期一, 星期三, 星期五）.
平均來說，從台北松山飛往上海 虹橋國際機場，星期四出發最便宜，而星期二出發則最貴；從上海 虹橋國際機場返回台北松山，星期四出發最便宜，而星期一出發則最貴。
缺點： "Customer service..."
缺點： "Taipei airport lacks seating in general wait area. There is congestion and slow lines to proceed from there to larger waiting area below."
缺點： "Terrible service. It’s a nightmare to fly with. And I have a baby with me that even worse to fly with Eva."
優點： "Crew was very friendly and plane was on time. Food was good and also had various snacks in between meals. One of the things I liked most was that they had nitenacks in the restroom."
優點： "Food, premium eco was comfy"
優點： "The crew was exceptional! They were very friendly and helpful. The food was much better than I expected. The overall experience was great!"
優點： "Seat was comfortable and food was nice."
缺點： "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
缺點： "Great experience, will use EVA again."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "That’s be ok"
優點： "The service could be improved."
缺點： "The service could a little bit better English"
優點： "Amazing crew and food; clean lavatories throughout the flight"
缺點： "Need more elbow space; 10 seats across in the economy section really soured the experience"
優點： "Comfort of the seats."
缺點： "There should be more choices of food for people who do not eat Asian food."
缺點： "Board earlier so plane can leave on time."
優點： "The crew was very good at serving the meal. The crew did a great job telling passengers to get back in their seats when they were standing up while we were on the run way after landing."
優點： "The crew was awesome! Will definitely do EVA again!"
優點： "Leg room of seats is spacious"
缺點： "Depart on time"
優點： "The crew was very attentive."
缺點： "There were not a lot of movie options."
優點： "Proactive, Organized staff."
缺點： "Some of the staff members need to enunciate words more clearly. They speak English too fast making it hard to understand."
優點： "Great staff"
缺點： "Food not too good, bad terbulance"
優點： "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
缺點： "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."
優點： "Flight left on time , flight attendants made the flight great"
優點： "Crew was professional and entertainment was nice"
缺點： "Delayed boarding and took off"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "The food was sad and mushy."
優點： "Not many interruptions by crew on the PA system. Communication was kept quick and to the point. Flight Attendants were attractive, courteous, and fairly efficient. They cam by more than the first flight, even though it was 1/3rd the length of light. I liked the beef w/onion & brocolli meal, although more onions should have been included, I think I got four small segments of onion. Yes, I’m nit-picking a bit . . . But that’s what reviews are for, right?"
優點： "Newer interior and entertainment as it appeared."
缺點： "Service not as attentative compare to other airlines."
優點： "Movie on board is good"
缺點： "Food not so nice"
缺點： "Delay for 1 and half hour"
優點： "Nothing ."
缺點： "Poor service ."
優點： "The crew was very friendly and fast help with passengers needs."
缺點： "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
優點： "Seat is comfortable, washroom very clean"
缺點： "So far none since this is my second time in Evaa Air."
優點： "Service was all good and friendly. Food was ehhh... I appreciate the veg. options, though!"
缺點： "Horrible turbulence. At least 15-20 minutes of straight non-stop hard shaking, with probably around 1 hour in total. Obviously, turbulence isn't fully controllable--but I wonder if a more experienced pilot would have navigated it differently."
優點： "First time flying , smooth journey, nice in plane entertainment, food, crew etc"
缺點： "TAIWAN airport has free half day tours."
優點： "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
缺點： "The seats were too close to the rows in front and back."
優點： "Fancy crew member"
缺點： "Entertainment like movie"
優點： "Good plane and friendly service on board."
缺點： "Waiting 30 minutes in the morning for check-in and staff doesn't speak proper English is a no go. Expected more from the Hello Kitty plane."
優點： "the attentive service...quality of the airplane...food was excellent...lots to watch on the in flight media monitors"
缺點： "wasn't offered cocktail service...had to inquire"
優點： "The crew was very friendly & movie choices were excellent"
缺點： "Neither my USB or electrical plug worked (this happened on my flight out as well), the loud music was terrible and played too long interrupting movie, headrests were literally so hard they were painful. I had a headache afterwards for hours."
優點： "Crew was very friendly"
缺點： "Food choice and more comfortable seats"
缺點： "Leg room in economy is just tight"
優點： "crews are helpful."
缺點： "seats are old, can be better."
優點： "Good boarding procedure. Attentive crew and good quality food even in Economy. Entertainment options were very good."
缺點： "Seats were tight but the seat pitch was decent. WiFi available but very expensive."
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Entertainment selection"
缺點： "Food and drink selections were ok only. They ran out of one option for dinner."
優點： "all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people"
缺點： "Crew can help made a better trip by slowing down thing. Snark area should be open all the time."
優點： "China Airlines have always been consistent in food and service. Consistency is good but the quality is not kept up as well."
缺點： "The quality of food. Maybe the food is okay, the heating up of them tends to be over done."
缺點： "It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "the headphone was so great that i was away from the noise, and i do had a good sleep on the plane."
缺點： "it’s a pity that i missed the hot snack of premium economy."
優點： "Service was efficient and responsive ."
缺點： "Food was good"
缺點： "I spent another one thousand us dollar to buy another ticket, because their website's problem. I will file complaint when I am back to USA."
缺點： "Smell was so bad"
優點： "Service and food is always great!"
缺點： "3 out of my 4 flights through China Air were delayed. This was strike 3. You know its not easy having to rearrange a pick up ride ever time your flight is delayed 2 HOURS. Once, twice, fine. But three times?! Ridiculous."
優點： "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點： "Taoyuan airport facilities"
優點： "Like everything but the seats. The flight attendants are amazing."
缺點： "Only thing I didn’t like was the chairs weren’t as comfortable as the seats from the flight to taiwan. My back hurt more."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
缺點： "Appreciate blankets and pillows provided as well as complimentary wine"
優點： "Better entertainment."
缺點： "No footrests, skipped at mealtime and flight crew response delayed, not offered arrival form"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "great service by flight attendant; clean bathroom; free tasty meals and snacks"
優點： "super professional and efficient throughout. great airport experience on transfer in Taipei"
優點： "Over all a good flight experience. Would use them again"
優點： "Service and speed"
優點： "the price and the food great, the crew are friendly"
缺點： "only 2 meal service on a 13 hour flight feom la to taipeh. no snacks in between. got hungry on that flight!"
優點： "Easy flight from TPE to SIN. The plane was clean and the crew were attentive and pleasant."
缺點： "The plane was older and starting to show signs of wear and tear. The snacks were okay, but the meal served was nearly inedible. Limited selection of beverages. The entertainment system was slow and did not contain as much content as other international lines I've flown."
優點： "I haven't verified this with seat pitch measurements, but the economy seats on this flight (Airbus A350) felt roomier than the economy seats we've had on US airlines. Flights in economy seating haven't been truly comfortable for me in a while, but this one was decent."
優點： "I like entertainment and food.. taste is good.."
優點： "I like entertainment on the china airlines flight,"
缺點： "Entertainment selection movies could be expanded."
缺點： "A bit scary on the landing. Something, maybe the tires, screeched something wicked."
優點： "Attendants were good"
缺點： "Airplane food. But it doesn't matter what airline you fly on"
優點： "Very nice flight crew"
缺點： "Food didn't agree with me"
優點： "Restrooms were clean. Had 2 empty seats beside me - excellent"
缺點： "Earphones were bad bcoz no sound could be heard. Stewardesses were too busy or could not understand english"
優點： "China air delivers on price and has new aircraft. I love flying China airlines they do a great job with small layover time"
缺點： "Shouldn’t have babies or small kids in the business class"
優點： "Never never fly with This airline Poor Customer service"
優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish there was a bigger movie selection"
優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish it had more movie options"
缺點： "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
缺點： "Hope to keep departure on time !!!!!!"
優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "Lavatory needs a bit more amenities, e.g. hand soaps, etc."
優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."
優點： "The crew was great, and seat was comfy compare to other European airlines seats"
缺點： "Less salt in the food would’ve been better"
優點： "crew is ok though not much speaking english"
缺點： "no other comment"
優點： "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
缺點： "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"
優點： "Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine"
缺點： "IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!"
優點： "The check in boarding pass is not that nice."
缺點： "The boarding pass people need to improve, especially to elderly people."
優點： "Just good overall. Beats any American carrier (which is not saying too much!)."
缺點： "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"
優點： "Staff was nice"
缺點： "The food vegan Movies"
優點： "You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad .."
缺點： "How you guys gonna do for it ?"
優點： "Upgraded to business class for free and service was amazing."
缺點： "the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX"
缺點： "Flight got delayed in Xiamen, miss the connecting flight to chongqing."
優點： "food and service"
缺點： "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."
優點： "The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China"
缺點： "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."
優點： "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
缺點： "Limited selection of English language movies but hey it was a China airline so no bit surprise there."
優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."
缺點： "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."
缺點： "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"
優點： "We left 13 mins late but landed 45 mins earlyearly"
優點： "entertainment choices were good"
優點： "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
缺點： "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("
優點： "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
缺點： "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."
缺點： "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"
優點： "Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided."
缺點： "Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom."
優點： "The food was good and staff was friendly"
缺點： "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."
優點： "The offerings of beverages and the choices were good"
缺點： "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."
優點： "Crew and staff are professional and worked well together, fairly efficient"
缺點： "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"
優點： "Crew was friendly."
缺點： "couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again."
優點： "They redirected me to other carriers"
缺點： "Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX."
優點： "Service in flight was great ! Meals were surprisingly tast and the seatback entertainment was well equipped for the 13 hour journey"
缺點： "Since the airline is so small, they don't schedule agents for check-in prior to a couple hours before boarding. That was a bit frustrating when we wanted to be at the gate early."
優點： "In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking."
缺點： "Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line."
優點： "on time food"
缺點： "no movies"
優點： "GOOD Service, Great Priceing!!!"
優點： "The aircraft is new! The food is good on the FOC to JFK flight! Instant noodle soup isprovided when you need it!"
缺點： "However the food on JFK to FOC flight is terrible. The rice is hard as rock!"
缺點： "1) I asked for a window seat so I could see Hong Kong on the air. They put me in the row in front of the wing. No window! 2) Almost constant announcements about seatbelts and electronic devices, not loud enough to actually understand, but just loud enough be annoying. 3) Flight crew go down the aisle with the grace of drunken rugby players. On the return flight I sat on the aisle and got positively battered. I don't work for an airline but I can walk up and down the aisle without touching anyone! 4) The morning meal was a bottle of water, a bruised banana and a piece of bread with what smelled like dog food inside. Revolting. The meal on the way back was ... the same! Give me real food, a snack or nothing at all. It's only an hour flight. 5) On the return flight we sat at the gate for 40 minutes. No explanation or apology. 40 minutes late on a flight that was only an hour... 6) I had to ask for an arrival card as we descended. They could have been given out while we were sitting at the gate doing nothing for 40 minutes. 7) The only "entertainment" was about 15 minutes of commercials. My boss booked this flight for me. I will not fly with them again. They were so incompetent and overmatched, on a flight that was only an hour. I was embarrassed for them."
優點： "Airline was great, staff was nice and attentive. Entertainment was great although the airline will not let you use your cell phone even on airplane mode. I couldn't listen to a book I had downloaded."
缺點： "Bathrooms needed to be cleaned. Changing flights in China was stressful and confusing. You have to go through immigration and my experience was stressful."
優點： "Meals and food was really good"
缺點： "It was hard for me to find the right building number if it was given online. Check in online system and a reminder on time would be great!"
優點： "The price was lower than other comparable routes and airlines."
缺點： "The service was just ok. The plane didn't seem very clean and it smelled like mold. The seats were not comfortable and there was little leg room."
缺點： "The food more options"
缺點： "Because the first flight was delayed, we had to run like mad men to our connecting flight or else we wouldve missed it."
缺點： "The food was terrible, the crew was rude, the seats were small, the plane was dirty inside"
缺點： "Need better movie options"
優點： "Amazing crew and service"
優點： "I didn’t even get the reminding email for my flight, I missed the flight, my fault , but feel cold without reminding email and also, I hit a button just want to see the details about flight insurance, it showed purchase successfully! No confirm remind? Whyyyyyyyyy~~~~~"
缺點： "Who knows"
缺點： "Comfort was not rated as high because space between me and seat in front of me was extremely tight and I'm not a big person. Otherwise flight was good, food better than expected and actually pretty good and entertainment had plenty of options"
優點： "For such a long flight, the seats were roomier than I expected - 2 at the sides, so there wasn’t the discomfort for a middle person."
缺點： "The food was fine, but I was happy to have brought my own snacks along."
優點： "The service is good especially for a mother who carires baby"
優點： "Constant service through out the night on long 12 hour segment. Hostess was constantly walking up/down aisle serving great green tea and juices. Unlike other airline where crew puts off lights and go to sleep too"
缺點： "Food totally tailored to Chinese tastes. Though Muslim meal pre ordered was ok Beijing airport no WiFi and terrible security check"
優點： "Number of crew and attentiveness; meal service on a short flight and efficiency in delivery"
缺點： "Mass boarding rather than by section"
優點： "In-flight entertainment was pretty good - I watched 2 movies and a couple nature documentaries. Food was decent."
缺點： "Seats are horribly uncomfortable especially for a tall person. The "C" shape plus the headrest jutting out so far make it impossible to get comfortable enough to fall asleep and there is very little leg room. I had finally drifted off when my friend poked me awake because they were serving dinner even though there were about 4 hours left in the flight. I was half asleep and had no appetite so I ended up giving them the whole tray back. There was also a shrill toddler several rows ahead of us who was yapping loudly for the entire second half of the flight. I obviously understand that children will be children and it was a long flight, but would have been nice if staff had asked the parents to try to quiet him down as they were not attempting to do so at all. Finally, our bags did not make it onto the next flight in time."
優點： "Good service with good cooperation."
缺點： "Don't like the food at all."
優點： "I actually liked the pork noodle dish. It was a little Greeley but just what I wanted"
缺點： "The staff is young, they try hard but they don’t have the grace that more experienced international crews will display. There video display interface was confusing for someone e who doesn’t read chinese simplified characters. I had to ask how to turn on the overhead light."
優點： "This connection has been changed and it was too early for my flight, it got changed and i was told I don't hv a connecting flight.. ca7265"
缺點： "This connection has been changed and it was too early for my flight, it got changed and i was told I don't hv a connecting flight.. ca7265"
缺點： "Our first segment was delayed and when we landed, no priority was given to get off the plane and run for next flight. We barely made it. Got to Dubai for a wedding and our luggage didn’t make it. There were five of us flying together. No one got their bags. We landed at 1030 pm and went to out first event that night in the same track suit I flew in. Awful airline. Never again."
優點： "Didn’t like it at all, flight canceled and we have to find our own alternate flight to our destination for the connecting flights."
優點： "It was quick flight and staffs was very nice"
缺點： "Staffs didnt know much english.."
優點： "Friendly staff, great price"
缺點： "No Wi-Fi on plane"
缺點： "My flight from Shanghai to Beijing was delayed more than 4 hours, which let to missing the connecting flight from Beijing to JFK. Then the nightmare started. It was after midnight when we arrived at Beijing airport. The staff offered no help with re-booking and hotels. I had to spend the night sitting on the cold floor, hungry and anxious till the ticket counter reopened in the morning. The morning staff were even worse than the night crew. They were extremely rude, unprofessional, they lied and insulted customers. Very disappointed with Air China. Will file an official complaint."
缺點： "Seat is small and uncomfortable, airline attendants are rude, most movies are in chinese and no english subtitle"
優點： "But very very far experience from Emirates or Qatar air to this part of the world."
缺點： "The veggie/vegan options were inedible overcooked plain veggies and an unflavored carbohydrate - thank god we brought some food. No entertainment system and the plane was definitely a decommissioned 757 from a 1990s 757."
優點： "Everything was surprisingly decent."
缺點： "Seats we’re lacking appropriate padding."
缺點： "When we landed in Beijing, no one mentioned about filling out entry forms. Very frustrating when the line to clear customs was over 1.5 hours long."
優點： "The boarding was smooth."
缺點： "I only have one hour connecting time in Beijing and this lag of flight was delayed by 40 minutes. I only have 20 minutes to go through international transfer and another security check point. By the time I came out from security check point, my plane is already at Final call. The gate is a distant away from the security check point area. I ran so hard to get into the plane the very last minutes."
缺點： "Entertainment screen is fault."
優點： "Goof food and service"
缺點： "The flight was delayed by 95 minutes, which screw up my schedule badly.."
優點： "Good for the price i payed!"
優點： "Not much"
缺點： "Did not bring wheelchair to board at gate for my friend. I asked them to bring it they said were you brought in by wheelchair I said yes she was. She said just sit down someone will come back to Board your friend , everyone started to board still no wheelchair I went to ask again she got annoyed and told me sit down horrible flight will never use them again."
優點： "it was a very comfortable flight and the crew was friendly and helpful. We were traveling with two small children, so saying it was a comfortable flight is very high praise."
缺點： "It was VERY annoying that we had to keep all cell phones turned off the entire flight. We preloaded games for my 5 year old son on an old iPhone 4 that is not connected to the internet or any cell service or bluetooth or anything and he was not allowed to use it the entire flight. Very frustrating for him and us. I wish this information was clearly provided on the Air China website when we booked the tickets so we could have planned accordingly."
缺點： "Seat too tight"
優點： "Crew, hostesses, attitude, arriving earlier"
優點： "Clean safe and on time. Competent cabin crew. The great fares made this trip possible....so we have no complaints about Air China."
缺點： "Wasted more than an hour in the wrong immigration line because we got no guidance from Air China that long layover passengers need to sign up at a special...and poorly market special pre-immigration desk before proceeded to regular immigration line. As for the flight itself.....the seats are just not made for people over 5' 7"."
缺點： "They have no refund policy. I needed to change my flight date, but did not have a firm date in mind. Air China does not allow this. This is very unusual in my experience. And I fly a lot. Cheap bastards."
缺點： "Food was bland. Flight attendants are extremely rude."
缺點： "since this portion of my flight was cancelled by air china they tried to book me on the next day but my husband decided to come meet me in beijing after getting me a hotel and driver to pick me up the night that i was stranded. i told air china not to book me on the flight the following morning that i wasn't going to take it. they never did that and ended up cancelling the entire remaining flights on air china. this was the worst experience with an airline i've ever experienced."
缺點： "We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible."
優點： "I did not allowd to boarding and Air China tell me that FlightNetwork did not book the ticket for me when I arrive airport."
缺點： "Is this Your service? Can I have a compensation as I have to buy another ticket and lost one day?"
優點： "Overall airline experience was nice. Good food, comfortable seating."
缺點： "At the airport, clerks insisted we check our baggage, and upon collection in Bangkok, there was a note inside informing me that customs had removed 3 valuable batteries from my bag."
優點： "Attendants were friendly and helpful."
缺點： "Flight was delayed, but no sign was posted at the gate. Eventually we heard an audio message. No movies in flight."
優點： "Friendly crew. Had good seats"
缺點： "T.v. didn't work."
優點： "Service was excellent."
缺點： "Loading was chaotic. I had more issues with the passengers being rude and pushing than the staff. Perhaps a more organized way of loading the plane could have avoided this. The two hours sitting on the runway in Beijing both getting to my destination and the hour delay in Beijing coming home was inconvenient. That was more the airport than the airline."
缺點： "Flight was canceled. Customer service was incredibly unprofessional."
優點： "It was okay. The crew was fine, food was okay,"
缺點： "Comfort. Maybe because im a lil bit large, should be more choices on entertainment"
優點： "Everything worked, boarded quickly and crew served passengers efficiency. Luggage was already on the conveyor belt when I arrived."
優點： "The crew were really nice and pleasant Leg space was a better than Mumbai to Beijing"
缺點： "The Air -china crew English need to be improved The non-veg food was a little mediocre"
優點： "The on boarding process was quick and efficient at Songyuan airport. Very clean airport, and pleasant staff. Plane had decent legroom in the economy seating. Food was decent for short flight airplane food."
缺點： "Airline crew never gave any status updates about why the flight was not getting ready for takeoff after everyone was seated and the planes doors closed. Sat there waiting for +30 minutes with no updates. Flight crew never gave immigration cards. Deplaning was a nightmare because we had to deplane in several groups because it was raining and the Hongqiao airport would not let us deplane through a jetway."
缺點： "The flight crew seemed to be a bit racist. I'm American, they're all Chinese. They skipped me while serving food and beverage, skipped me while collecting garbage, and would not come when I asked for help. I finally was able to get some food when the kind man next to me noticed what was going on and spoke up about it. In contrast, 5!3 man on the other side of me kept elbowing me periodically throughout the flight, and placing his feet in front of my chair directly where mine should go. This was extremely annoying on a 13 hour flight. I will never fly with air china again."
優點： "As the standard for the Asian airlines, the service was impeccable, the flight attendants were on call, and did their very best to make sure everyone was satisfied What really impressed me, before the flight and during check-in, my friends of 4 were all placed as close together while still upgrading our seats. I'm pretty sure we just asked if upgrades were available and the guy at the counter gave them to all four of us complementary. Outstanding way to get return customers. ."
缺點： "The food was par, it wasn't bad by any means, it just looks too much out of a box, however, I will not complain as the flight price, quality and service were beyond expected."
豁免更改費用。 搜尋台北松山飛往上海 虹橋國際機場的彈性機票