TSA - PVG
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 7,285或更低的單程機票，以及NT$ 5,784或更低的來回機票。
優點： "Almost everything"
缺點： "Slightly delayed"
優點： "Seating was fine"
缺點： "If flight cost less lol"
優點： "Seats were comfortable, crew was good"
優點： "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
缺點： "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
缺點： "The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault)."
優點： "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
缺點： "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Very efficient"
缺點： "Food was not good"
優點： "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
優點： "Excellent service."
優點： "The crew is so friendly, planes are nice and pretty good movie selection. They are nicely organized too. All of the American airline companies should learn from them!"
缺點： "Food for vegetarians is not very good. But they certainly feed you a lot."
優點： "It was a fast flight, the crew was very accommodating and it was very comfortable."
優點： "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
缺點： "The entertainment is pretty limited , and the food selection is limited for western food."
優點： "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."
優點： "Food & Entertainment"
優點： "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
缺點： "The food met airline standards, which are generally pretty low."
優點： "more new movies will be better"
優點： "Service in side."
缺點： "Air host listen on time"
優點： "The flight attendants were extremely attentive and courteous"
缺點： "The meals were awful"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
缺點： "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"
缺點： "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
優點： "Service was great."
缺點： "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
缺點： "Vegetarian food options."
缺點： "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."
優點： "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."
缺點： "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
優點： "I missed my flight. The customer service agent was awesome!"
缺點： "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"
優點： "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"
缺點： "Delayed flight an hour and a half"
優點： "Messed everything up!!!"
缺點： "Messed everything up!!!"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
缺點： "It was very warm on the plane."
優點： "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
缺點： "Choices of food."
優點： "Very attentive, professional crew."
優點： "It was clean and nice"
優點： "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
缺點： "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."
優點： "Entertainment system, comfort of the seats, staff, food, basically everything!"
缺點： "It said that the plane was capable of WiFi, but the flight didn't have it, probably just because the route is too short."
優點： "I liked that the flight was on time. The plane was nice too, nicer than most other airlines. The seats were roomy enough, as good as economy can be. Food was one of the best. The movies were pretty new which is always a plus. The crew was awesome. I get motion sickness whenever I ride anything, be it planes, buses, trains or boats, and the fact that the flight attendants kept checking on me put my mind at ease."
缺點： "There was a smell of old sweat odor from the seats, maybe table. Plus my table was still wet when I opened it. So that was kind of gross."
優點： "Staff was nice and attentive"
缺點： "Uncomfortable seats. Don't recline. Could use more film choices."
優點： "The plane they used was B-787"
缺點： "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
優點： "Good for a short flight! Very nice staff"
優點： "The food was great. Very responsive flight crew."
缺點： "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."
優點： "Eva does a nice job keeping you fed and happy!"
缺點： "If you are a big guy, tall or broad or both, you should absolutely get either an exit row or upgrade to plus. This is an airline made for smaller folks from Asia."
優點： "The crew was amazing, boarding was quick and easy, seats were relatively comfy"
缺點： "The food was legit terrible. Bad flavor, mushy weird and just not good"
優點： "Food, premium eco was comfy"
優點： "Was amazed because of the Hello Kitty theme in the plane , very friendly staff very worth trip"
缺點： "Nothing everything went well"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Crew is very friendly! And overall plane was clean."
缺點： "Better control of rude/upsetting passengers around."
缺點： "wifi didn't work at all need refund"
優點： "Takeoff and landing were smooth. Crew was friendly."
缺點： "The plane was small and no entertainment unit installed."
優點： "The crew was good. There were only 39 people on a 737 1/2 hour flight, so not much to comment."
缺點： "This was a connection to an EVA flight. I had 1.5 hours to clear immigration/customs AND go to the gate which was on the other side of the terminal which involved taking 2 shuttle trains and walking to THE END of the terminal C where the shuttle train was being rebuilt; only to discover the gate had"
缺點： "The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me."
優點： "They staffs were very friendly"
優點： "Efficient boarding and crew."
缺點： "Food not the best."
優點： "On time"
缺點： "All was ok"
優點： "Leg space was adequate---not cramped. Friendly crew members."
缺點： "Would have liked more choices for movies/TV."
缺點： "The seat smells like it was not clean. They did not serve snack between lunch and dinner. You need to get it at their station. We were really thirsty and a bit hungry..."
優點： "1.Almost missed the flight because I was not aware of down stair boarding location ( down stair ) there was not sigh to derict you to down stair until I heard someone walking by with The sighing and calling . 2. Too cold. Thank you ! All over all experience was excellent! Sincerely, Su"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Great flight and loved the airport! Lounge serves a great meal as does the flight!"
缺點： "Shanghai immigration is slow."
優點： "Food not bad"
缺點： "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."
缺點： "Delay for 1 and half hour"
優點： "Food & entertainment"
缺點： "Some stewardess spoke English to fast & I don’t understand."
缺點： "i wish they had better hygiene"
優點： "Great a d happy with the service recei ed"
缺點： "On time"
優點： "Comfortable and clean overall but an older plane."
缺點： "Had an older plane. Seats were smaller than previous flight (narrower, less leg room) Entertainment screens were tiny."
優點： "So so sevice"
缺點： "Not that friendly and almost missed connecting flight Taipei to Hong Kong. Flight departure was delayed about 40 mins and I had only 25 mins to catch the flight and no one helpful when I asked two flight attendants."
優點： "service on time and great staff"
缺點： "all good"
優點： "Complimentary upgrade based on being star Alliance gold. Thank you"
優點： "Service was neat Took of on time Good entertainment Barely felt the overseas flight"
優點： "I like it when they checked in our hand carry bags free of charged.They make your travel more pleasant and comfortable.."
缺點： "I don't like the food choices and sometimes the entree itself looks messy and unpalatable..The flight attendant only offer drink just one time in a 10 hr. flight not like Asiana and Korean air..Flight attendant just sits at the end of the plane chatting..lol.."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Love this airline! Their efficiency is amazing and the customer service was just as great!"
缺點： "delayed flight terrible asian food no Usb charger"
優點： "The service at the counter in JFK. I think the guy's name was Darren (not sure on the spelling) - great service. The EVA plane staff was well trained and accommodating."
優點： "The staff are nice..."
缺點： "Pork was the only option in that flight."
缺點： "I have never sat in such terrible plane seats. First, there are FOUR seats but there are only THREE partitions at the bottom, meaning I had to share leg space and purse space with the stranger next to me. It's awkward enough sitting next to someone I don't know and having to worry about accidentally leaning on him when I fall asleep but having to constantly be in contact with his leg was very uncomfortable. I kind of got over it after awhile but I could tell the kid I was having leg time with was super uncomfortable since he would jerk his leg away every time it touched mine. Sorry to be harsh but I don't know how you're getting 9.0+ scores from the other customers. Yeah your flights are cheap but your seat options suck and the movies weren't good enough to make up for it. D+. You get what you pay for I suppose but your tix weren't that much different from the other more comfortable airlines."
優點： "Good flight attendants"
優點： "Crew service"
缺點： "Entertainmen not too many"
優點： "Comfortable premium economy seat. Nice crew."
缺點： "Vegetarian meals were repetitive and pretty boring and devoid of any source of protein."
缺點： "Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!"
優點： "Everything is ok but too much bumpy"
優點： "The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much."
優點： "crews are helpful."
缺點： "seats are old, can be better."
優點： "Friendly and smiling"
缺點： "No fruits after service for dinner"
優點： "Everything was good, comparing with other airlines with higher price, China airline was the best"
缺點： "Food could have been better"
優點： "Food on flight was decent. Hotel was nice, buffet breakfast was good!"
缺點： "Screens were better on the flight from Vancouver to Taipei."
優點： "Food was the worse"
缺點： "Improve food that will be suitable for human beings"
優點： "Kind workers and excellent food"
優點： "Very great!"
缺點： "Very great time!"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "The staff were actually very nice and possibly the only good thing about this trip."
缺點： "The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening."
優點： "Seats were as comfortable as expected. Staff tried to help you find one with no one next to you to help. Lots of blankets and pillows."
缺點： "Food and drink abundant but not great."
優點： "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點： "Taoyuan airport facilities"
優點： "Living in novotel while staying in Taipei"
缺點： "stuck in Taipei"
優點： "Comfy 777. IFE screen is bigger than other planes. Facilities are newer. It seems to be quiter too."
缺點： "There is one option for the breakfast."
缺點： "flight attendant don't speak english clearly!"
優點： "I like because they used a new aircraft."
缺點： "They did not give us a new blanket, It was a used blanket from previous trip. Japan Airlines always gives a new blanket that still inside a plastic bag."
優點： "Perfect landing. On time!"
優點： "Boarding was fast and efficient"
缺點： "Food was terrible"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Great flight, plane &crew"
缺點： "Nothing was bad"
優點： "I like the boarding because they went by zone. I also like the food and drink that was provided."
缺點： "I didn't like the restroom it was too small to go number 2 in."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
缺點： "Everything was a joke to a West standard"
優點： "Ground crew check in girl was very nice and accommodating, the plane was new with power access and big entertainment screens good touch screen, food could be a little better but most airplane food is not that good. Overall a good flight."
缺點： "When the person in front of you recline their seat all the way back, you can't adjust the viewing angle of your entertainment screen. Boarding was chaotic as we were in a small gate area. That's the airport's fault though."
優點： "Service and speed"
優點： "Nice crew"
缺點： "The flight attendants were not friendly."
優點： "i like their food ."
優點： "All staff were really attentive and delivered an excellent service quickly and efficiently."
優點： "New plane (airbus a350). Love the family couch."
缺點： "Crew wasn't as attentive as expected."
優點： "Staff were extremely efficient. Food service was too."
缺點： "Second meal was not up to par with the first meal. Movie selection needs improvement; only found one of many to watch."
缺點： "Airline somehow cancelled our spot on the flight without us knowing, only found out when we were doing the checkin at the airport. What followed was an hour and half of international phone calls to try to sort this mess out. Ended up with us having to go to an airport an hour away to catch another flight so we don't miss our trip. Terrible terrible experience and stressful."
優點： "Food was OK"
缺點： "Flight attendants barely speaks English. Difficult communication. On the top of it, the PVG airport was closed and we had to land in Xiamen. They kept us 3hours inside the plain"
優點： "The crew were attentive but appeared to be new"
缺點： "The seats were uncomfortable and the food was poor quality and selection"
優點： "The crew was friendly, despite the language barrier."
缺點： "The plane was so old it had ash trays in the armrests. No boarding announcements were made in English and the display board did not work, which made for a chaotic boarding"
優點： "It got me to my destination"
缺點： "The flight could have been on time. The crew was inconsistent with safety requirements asking me to put away my ipad but the passenger next to me was on her phone?"
缺點： "connection via schanghai was terribly slow due to extra passport controll"
缺點： "Full flight but not a lot of leg room for tall people."
優點： "Boarded well."
缺點： "A three hour flight should have TV's for entertainment."
優點： "The plane boarded quickly and took off early."
缺點： "Food was bad. Entertainment was bad."
優點： "The flight attendants were very concerned to make sure I and others were comfortable throughout the flight"
優點： "I liked the plane comfort and food and the fact that they serve some thng evry few hours. Theyre diligent about coming around with water to keep you hydrated. In flight entertainment is pretty good too."
缺點： "They changed our connecting flight several times causing us to miss our connecting flight. I tried to resolved this over the phone but they keep reassuring me that the connection would be fine. Of course we missed our flight and the next one wasnt for 24hrs. They put us in a hotel that barely had heat after hours of waiting for answer on what the next step was. They constantly move flights so theres no assurance you would ever catch your connecting flight. If you're booking with them make sure you have at least 4 hrs to layover to avoid these issues."
優點： "smooth flight"
缺點： "My flight from Changsha to Shanghai was cancelled and I didn't fine anyone speaks English even the China Eastern Airline employees at the airport , even there was no one trying to put me and my son on another flight !!!!!!!!"
優點： "Quick flight. No frills."
優點： "Barely anything"
缺點： "Almost everything not comfortable seats"
缺點： "No vegetarian meals. Pudong airport is a confusing mess. Avoid flying on China Eastern - it's cheaper, but not worth it."
缺點： "The flight was at 2am. At midnight everyone was trying to check in, but they just didn't have enough kiosks and the line stretched out of the waiting area and down the entire building. We all stood in line over an hour and then they delayed the flight cause obviously all those people needed to get through security as well! Also the non smoking plane smelled like smoke?"
缺點： "The airline did not ticket us all the way to Tokyo from Krabi. We were forced to go through customs in China which took over two hours to pick up bags and then get another ticket to Tokyo. Airline needs to partner better with Shanghai airlines so that tickets and bags can go from departure to destination"
缺點： "The pilot in fact didn’t communicate with us at all on any of my China Eastern Airlines flights. The seats were pretty cramped. I’m not a vegetarian, but no vegetarian options for food on any of my flights. The boarding process outside the US is also a cluster, and delayed as you’re crammed into a room waiting for a bus to take you to the plane. And if you are going out of Phuket Airport, prepare to not be able to check into until 2 hours before your flight, so you’ll be fighting for seats, outlets and space with thousands of other people. We had to spend 8 hours doing this before a 3 am flight."
優點： "Average airline with weird twists. They showed cat videos on the common screen above the middle row - over and over again. Then movie trailers - over and over again. It was funny at first, then got really old....it was a at least a 10 hour flight....ug. Food was okay. Staff were good. More leg room than I was used to on American type airlines. But it was okay...."
優點： "Service was good, food was ok and seats were decent."
缺點： "Unlike many other airlines you cannot even be on your phone during the flight. Even if it's in airplane mode so this means no music, laptops, etc. I'm not sure if this is a Chinese law but for long international flights it's a little upsetting."
缺點： "Website doesn't work Customer service unreachable by phone Not able to check large baggage (musical keyboard) without prohibitive fee (1000 usd +)"
優點： "Flight attendants smiled this time. Two years ago and I thought they were all going to cry the whole voyage (maybe double shifts? or told earlier they were all fired?)."
缺點： "China Eastern, the airline people fly for the bargain prices... and we suffer for it. Worst this time was that they lied on the flight times and 'forgot' to include the 13 hour overnight layover in Shanghai! Now Shanghai Airport has closed the transfer terminal at night, so flying Shanghai Airlines from Bkk with the midnight arrival leaves you stranded with a 13 hour, all night layover and nowhere to sleep. A nightmare. Food was terrible. Flight wasn't terrible but check in was a nightmare, as always. oh... even worse... they wouldn't check me in for both flights!!! So, I will have to check in through ANOTHER NIGHTMARE standing in line like cattle check in. I wish they had a line for people without bags. But when I check in for an international flight with connections, I do NOT want to have to do it twice... and stress about my seat, etc. etc. Bad airline. Avoid it if you can."
優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."
優點： "Food was great"
缺點： "No phone policy even on airplane mode which isn't even logical, plane was not very comfy"
優點： "Plane was comfy and service was great"
缺點： "Took an hour to receive our boarding pass when there was no line and they failed to effectively communicate what was taking so long. Also the plane ride was very boring because they don't allow items on airplane mode never take a long flight with China Eastern"
優點： "Easy flights with good service."
缺點： "First flight departed late causing me to almost miss my connecting flight."
優點： "The courtesy of the cabin crew"
缺點： "The waiting delay at incheon"
缺點： "Flight was delayed because of air traffic in SH and no info given on how long. Eventually took off 2:10 late and led to missed connection to Japan. Instead of a first night in Osaka, I'm spending it at a hotel near the Pudong airport. China really needs to get its act together on airline timeliness."
缺點： "The first leg of my flight was cancelled 24 hours before takeoff and I was given a Chinese website and invalid phone number to call. No one contacted me to reschedule, I had to call two travel agencies and then the airline directly who also asked me to call a different invalid number. Finally a Chinese speaking friend found a number online that worked and the flight was able to be rescheduled to an earlier one requiring me to spend more money getting to the airport. At the airport the earlier flight was delayed an hour to the original flight time. Disappointing."
優點： "i got a cheap flight"
缺點： "everything else"
優點： "The flight movies."
缺點： "They wouldn't allow me on my flight from Shanghai to Bangkok because they said that the gate had closed an hour and a half before the flight was set to depart. Then they didn't tell us that that would cancel the rest of the flights for the trip so I was stranded in Bangkok for an additional two days and I missed my flight back to New York and I had to buy a new ticket. I also had flights to Hawaii that I was not able to use and I was only able to get reimbursed for one of those tickets. It was an awful, horrible experience."
優點： "Crew good."
缺點： "Confusion about delayed departure - almost missed connection in Shanghai."
優點： "The food was great."
缺點： "The Krabi airport did not let us fly with our climbing rope and tried to have us throw it away, although there were no signs posted that we could not fly with the rope, and we had flown from Japan to China and then China to Japan on the same carrier with it. They eventually forced us to check the bag but did not allow it to be checked all the way through to destination, and did not print us boarding passes all the way through to our next destination either. As Americans we did not have visas for China and had to go through a lengthy and challenging process in the Shanghai to retrieve our bag and go through customs multiple times."
優點： "Very little."
缺點： "The booking counter in KBV couldn't check me in for my connecting flight in Shanghai. This required me to wait in a number of lines in Shanghai, get a temporary visa, pick up my luggage, check in again and repeat immigration and security-early in the morning with a flight to catch. Also, I tried to speed thing up by attempting to use the Priority check-in, thinking that my hurried situation would be enough to convince the counterperson to help me. NOPE. Even though there was zero line, he refused to help and treated my like a peasant. I've never been treated that way at an airport before. Extremely rude and frustrating for us. Oh, and then on the flight back to Tokyo, there was a fight between two men in the aisle. I'm not kidding. I will never fly this airline again. It was cheap. And I should have known better."
優點： "The food was edible"
缺點： "After boarding they made us sit in the airplane for three hours before taking off for unnaounced reasons. They were very unhelpful with questions or concerns of the passengers, and would not let us get off the plane (where a much more comfortable waiting area was). It was 2 in the morning, which made it worse, and I missed my connecting flight as a result. The airplane seats did not recline."
優點： "We were on time."
缺點： "Worst food on an airline. No personal entertainment."
缺點： "4 flights were all late. Transfer at shanghai is a nightmare."
缺點： "I could not hear the announcements at all, volume is too low. After the flight took off for about one hour, I tried to go to the bathroom, but the seat belt sign was on most of the time."
缺點： "I didn't like the flight because we had 7 hours delayed , 3 hours in the airport and 4 hours stocked in the plane without any information from the staff because we din't speak chinese language. It was very bad and very long ! it was so hot in the plane that one person became sick and they had to take here out of the plane with the luggage etc. Another delay !"
缺點： "Our flight was delayed"
優點： "I had an overall enjoyable trip with China Eastern. They served two meals on the LAX-PVG and PVG-LAX legs. They even served a hot meal on a 2-hour flight from Kunming to Bangkok. That was unexpected. Overall, clean and new aircraft, friendly crew. I'd fly again with them."
缺點： "No Individual Flight Entertainment on Kunming - Bangkok or Bangkok - Shanghai flights. Even though the crew members and ground staff spoke some English, there was still some language barrier. I had to ask for information at Kunming prior to boarding for Bangkok, and the ground staff kept sending me to several different places when I all needed was to get a boarding pass that couldn't be issued in Los Angeles for the entire itinerary. Flight map was not available on the Shanghai - Los Angeles leg of the flight. " Cold beverages " were served at room temperature and coffee was just warm on ALL flights."
缺點： "lines were long service bad flight food terrible change in Shanghi completely a zoo thoses were the good things flight change made ticket too expensive, ended up not returning on flight, but booked with another airline, so lost 300 dollars, so will NEVER fly with china eastern airlines again, unless they refund my $300"
優點： "The aircraft, a 737, appeared to be very new. If it was not then it was super clean"
缺點： "Economy seats were not comfortable;"
缺點： "I am not sure if my upset stomach came from the airplane food,but I feel pretty rough."
優點： "Good entertainment"
缺點： "The crew was not nice. I feel they were even rude because I'm not Asian. I saw the treatment they gave to the other passengers who speak Chinese, and it was more polite. When they offer food or a drink to me, they seemed to be angry for having to speak English."
優點： "They provide a pillow and blanket. The movie options were excellent."
缺點： "The food was not very good and it seemed as if some of the packaged stuff they gave us was expired from the dates provided on the packages."
缺點： "Communication poor on delayed status, plane was dirty and need of seat repairs, food was not good"
優點： "Good flight. Food is not great"
優點： "Crew worked hard to please the customers."
缺點： "Not the first time on this airline: Always LATE. Always have some excuse: Weather, traffic like other airlines are immune to those. I've traveled all over the world. I tried to avoid this airline. No choice this time. LATE AGAIN for ONE HOUR: Both ways! Seats are cramped and hard. Not enough pillows and blankets for everyone. Passengers must ask as soon as you are seated or you will not have any blankets or pillows. I asked for a pillow but only got a blanket instead. About $20 cheaper than others but NOT WORTH IT. Not recommended."