每天清潔，並在 台北市飛往 黃金海岸的機艙內安裝HEPA高效濾網
優點： "Amazing crew, very nice and helpful."
優點： "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
缺點： "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
優點： "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
缺點： "Food was good but was not full compared to emirates."
缺點： "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "Foods. Drinks. Entertainment."
缺點： "Nothing. Everything’s so perfect!"
缺點： "I liked everything"
優點： "personel provided excellent service"
缺點： "food was ok. A faulty entertainment system did make our flight feel longer."
優點： "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
缺點： "would like regular water bottles to be available for drinking"
優點： "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
缺點： "Cabin temperature too cool"
缺點： "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
優點： "Comfortable flight, punctual, helpful crew."
缺點： "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."
缺點： "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
優點： "Clockwork prompt"
優點： "Loved the food/Movies/seats."
缺點： "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
優點： "Nice and attentive crew"
缺點： "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
缺點： "Delayed 2 hours behind schedule"
優點： "The main course"
缺點： "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
優點： "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
缺點： "20 mins late boarding meant plane left 35 mins late although still arrived on time."
缺點： "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
優點： "The serivce was amazing. Also it was clean and the food was great."
缺點： "Food not hood"
優點： "All the crews were friendly and helpful!"
缺點： "I wanted to watch Hindi movies with subtitles..."
優點： "Service and food"
優點： "fast crew service friendly staffs. clean toilet"
缺點： "everything was good"
優點： "friendly staff top Service top Inflight"
缺點： "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
優點： "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
缺點： "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
優點： "The service, kind and pleasant."
優點： "Comfort Great book the cook meal choices Restful Attentive service"
缺點： "What’s there not to like about SQ"
優點： "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
缺點： "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
優點： "Crews are truly nice and patient"
缺點： "Crews are very nice, food are not really good"
優點： "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
缺點： "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
優點： "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
優點： "The friendliness of the staff, the food and overall the experience."
缺點： "That our bags weren't check in all the way to SEA"
優點： "Crew was very friendly and good service."
優點： "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
缺點： "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Food, entertainment, cleanliness of the restrooms"
缺點： "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
優點： "Second bag was four foot bronze statue, no problem or extra cost"
優點： "service, good TV quality and good movie selection"
缺點： "sound quality with headphones was horrible"
缺點： "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
優點： "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
缺點： "Segment Delhi to Singapore."
優點： "Aircraft was OK."
缺點： "Cabin crew service can definitely be better. Should offer more snacks for long flights."
優點： "It is really nice to have a direct flight option to Singapore"
優點： "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
優點： "Staff friendly and efficient"
優點： "Service and Operation"
缺點： "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"
優點： "The stewardesses were extremely professional- attentive & pleasant. The toilet was well equipped. There was no delay in taking off Boarding was orderly & efficient & quick and so was disembarking. The snacks were nice- ice cream, apples, chops, sandwiches. Many other airlines don't even provide snacks on these long flights. The seats in wconomy were roomy & confortable."
缺點： "I can't think of anything that was bad but I didn't enjoy the breakfast. I would have preferred an American breakfast. It was a mixture of shrimp, potato & brocolli. Ivwould have pregerred a criossant & yogurt to the tiramisu & roll."
缺點： "Great that they served two warm meals without extra charge? But the meals were quite bland, with little imagination."
優點： "The crew was lovely"
缺點： "I was turned away at the gate and was unable to board the plane. It was an awful experience!"
優點： "The seat is very comfortable And the crew is very nice and helpful"
缺點： "The checking service in Taiwan And the manager’s Attitude toward Crisis handling"
優點： "Everything. Air NZ has the best Premium Economy class in the sky."
缺點： "All good."
優點： "The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand."
缺點： "I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule."
缺點： "Terrible service and all around outcome. Would not fly Air New Zealand again"
缺點： "The snack were very simple. They don't communicate properly all the different snack options."
缺點： "You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!"
缺點： "Generally ok for econ"
優點： "Upgrading to Skycoach giving extra leg room was well worth it."
優點： "The plane was very comfortable, food was excellent and everything in worked well. Crew was very helpful and got you anything you needed."
優點： "Good entertainment. Flight tracker kept breaking."
缺點： "They don't come around with beverages hardly ever (twice on 13 hour flight) and they tend to skip the window seats. They tried to kick me off an overbooked flight even though I paid extra for a picked seat and booked months ago. Mediocre food. Tiny seats and I'm only 5'5". Will never fly again."
優點： "The plane, seat, food, amenities, staff, etc were all world class"
缺點： "LAX immigration is a nightmare but not NZ fault."
優點： "Everything else."
缺點： "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."
優點： "The staff was very helpful"
優點： "Nice seats in Business"
缺點： "2 hour delay"
優點： "All round excellent - great service, food et al."
優點： "Fast transit connections in Auckland, Good times for departure/arrival"
缺點： "When I booked I chose seats, then the aircraft changed and I ended up with the family split. It would have been nice if they had at least sent an email giving me a chance to select new seats"
優點： "I love the entertainment system. The airline attendants uniforms are very colourful."
優點： "The crew were delightful. Nice cup of tea and a magnificent day for flying."
優點： "the crew was very attentive and nice."
缺點： "due to a medical emergency, we sat on the plane for two hours before a decision could be made as to whether or not we needed to return to the gate. keep in mind, this was in addition to the 13 hour flight from LAX to NZ. it was a very long evening/day of travel."
優點： "I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area."
缺點： "I can't complain about anything with Air New Zealand....I loved each flight with them."
優點： "Comfy seats, the flight was basically empty so I got my own row. Very nice flight attendants. Pilot kept us updated on timing and storm movement."
缺點： "Flight was delayed twice, seat hadn’t been swept for garbage from the previous flight (wrappers and used tissues in the seat pocket)."
優點： "Overall service, food quality vs US airlines, selection and ease of use of entertainment system."
缺點： "I purchased a $50 select economy upgrade which should have included priority boarding but it did not. That’s on the airline though, not Kayak. The airline also did not reply to an enquirer submitted weeks before the flight. Seat leg space was restricted more than average due to large black blocks in addition to the metal seat frames. Maybe that’s due to the enhanced entertainment and power outlets so can’t say it’s a complete negative."
優點： "The crew, food, entertainment made the flight comfortable"
缺點： "I felt I was gouged on my 2nd bag fee with an outrageous cost of $200.00 aud or $150.00US. It only weighed 20lbs. as well."
優點： "We did not use the food or entertainment"
優點： "Staff & aircraft were good."
缺點： "Flight was little late but not too bad."
優點： "Staff was nice."
缺點： "No room, It was painful for someone with nerve damage and severe arthritis to even get to a seat."
優點： "seat crew food entertainment"
缺點： "no wifi"
優點： "Everything FA even got our bags out while taxiing into gate"
優點： "REally liked the plane, crew, and accommodations."
缺點： "Our flight from Rarotonga was 2.5 hours late, causing us to leave Rarotonga at 2:40 AM ! The flight and crew were wonderful, but we were exhausted as sleep time was cut short because of the lateness of the flight."
優點： "I thought there was plenty of leg room in the standard seats. The flight attendants were cordial. No complaints."
優點： "Crew are good, TV shows are included"
缺點： "Charging for movies seems a bit too low cost!"
優點： "Check in process was very good"
缺點： "Staff is not necessarily as attentive to individual needs as they could be. Many oversights in service. Also, the sound on my video speakers was distorted (loud screeching) that ruled out any chance to watch any movies on this long flight."
優點： "Low initial ticket price"
缺點： "Extra charge to get to sit next to my wife, which I was subsequently told I didn't have to pay because if my frequent flyer status (star alliance gold), but no, so sorry, no refund of that extra fee possible. Cheap!"
優點： "great flight attendants who really seem like they want to be flying. The economy seats are better than most other airlines. I will always check to see if Air NZ flys to the destination I'm going. They are classy."
缺點： "For coach good food, good leg room and free premium drinks."
優點： "Great entertainment"
優點： "I absolutely LOVE AIR NEW ZEALAND !!!!! SPACIOUS , WELCOMING, AND VERY SATISFYING !!!"
缺點： "I will not use kayak again, because they used this terrible gouging airline that we did not know we were using for our flight. We had to change the flight date of our sons trip and they wanted to charge us $350 to change the flight and then with the difference in the flight it was gonna cost us $530 on top of that. The total for our flight was going to cost us $880! We found a brand-new flight with another company for $670! It is disgraceful! I will never use KAYAK because they used this airline and they don't let you know it! we never got our money back for the flight we did not use. It was a hard lesson learned. Whole thing"
優點： "Air New Zealand provided excellent customer Service - from check in to arrival. People make all the difference but their aircraft was awesome."
優點： "Business class flat bed is proper flat with amazing bedding. Airline is professional but doesn't take themselves too seriously. There when you need them, no attitude when you request something."
優點： "Shorter layover times with connecting flights compared with flying through LA. Aircraft had numerous toilets with great service and food. Water was brought around at regular intervals through out the entire flight. Something one appreciates when travelling with an Airline that does not offer this level of service Keep it up Air NZ"
缺點： "Economy seating is to tight and restrictive for a flight of 14-15 hours. If Airlines are going to offer this length and longer flight times they need to look at the spacing of there seating!!"
缺點： "I had requested a vegetarian meal and was not given one. And even if there was an error in me requesting a vegetarian meal they should be stocked with extra."
每天清潔，並在 台北市飛往 黃金海岸的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 黃金海岸的機上會提供口罩
從 台北市飛往 黃金海岸的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 黃金海岸的彈性機票