|航空公司||大韓航空, 國泰航空, 海南航空, 美國聯合航空, 日本航空, 達美航空|
優點： Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after.
缺點： Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though.
優點： The plane was comfortable; the entertainment modern with a fair selection of newer movies; and the little comfort packets were nice.
缺點： The plane was delayed (on both my Bangkok link and the one to the States. We had booked a layover tour and missed out. We could have still made the tour if we had known earlier that the second leg was late as well. The customs agent took my duty-free zippo which had NO GAS in it (and I was later told by a Chinese citizen was taken to be sold later by the agent). I missed my connection in the US. The flight attendant was rude to us, but extremely nice to the Chinese citizen sitting next to us (several times skipped us when delivering snacks - we were awake). At one point, I had to go back and get a snack from the back). There was no comfortable seats in the Beijing Airport area where we were cornered (and the food was overpriced). They ran out of drinks. More than disappointing
優點： I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!
缺點： Seats too narrow in Economy.
優點： The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience.
缺點： Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional