每天清潔，並在 台北市飛往 非洲的機艙內安裝HEPA高效濾網
優點： "Friendly staff. Both two meals were awesome."
缺點： "Already done."
優點： "The crew professional and friendly"
缺點： "The food was rather bland and did not live up to my expectations"
優點： "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
缺點： "Food was good but was not full compared to emirates."
優點： "Crew were great. Flight was not full."
缺點： "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
缺點： "Change the food menu, boring with the same menu"
優點： "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
缺點： "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
優點： "The crew, their professionalism and wide variety of entertainment."
缺點： "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "Cabin crew knew how to work."
缺點： "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
優點： "The crews on board were amazing!"
缺點： "The service from the ground staffs are not as good a the crews onboard."
優點： "Service was excellent, always with a smile."
優點： "The inflight entertainment was great, lots of movie selections"
缺點： "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"
優點： "I like everything crew, etc"
缺點： "Nothing reallly"
優點： "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
缺點： "As always, economy class is getting tighter. But economy here is still better than the western airlines."
優點： "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
優點： "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
優點： "Punctual flight with friendly crew."
優點： "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
缺點： "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
優點： "Spacious economy class seating and great service"
缺點： "Delayed 2 hours behind schedule"
缺點： "Cabin temperature was really hot."
優點： "Great entertainment system for a short haul fl flight"
缺點： "Terrible food"
優點： "The staff were so friendly and helpful."
缺點： "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
缺點： "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
優點： "Service is the best among the airlines I’ve ever taken"
缺點： "Never ever get free upgrade"
優點： "Priority line for boarding and security, reclining seats, foot stand"
缺點： "Priority boarding not available in India, food and food choices and lackluster service"
優點： "fast crew service friendly staffs. clean toilet"
缺點： "everything was good"
優點： "friendly staff top Service top Inflight"
缺點： "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
優點： "friendly staff top Service top Inflight"
缺點： "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
缺點： "All good"
優點： "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
缺點： "It would be great it the seats were leather so that plane would feel more cleaner."
優點： "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
缺點： "All good"
缺點： "Need to be able to upgrade with Krisflyer Miles"
優點： "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Entertainment was awesome. Boarding was fast."
缺點： "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
優點： "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
優點： "great service. new plane. excellent video system."
缺點： "not much to complain about."
缺點： "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
優點： "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
優點： "For as long 14 hour journey they sure make it comfortable."
優點： "Friendly staff, excellent customer service, great food"
優點： "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
優點： "We love travelling Singapore Airlines and always try to travel with them if we can"
優點： "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
缺點： "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
優點： "Staff friendly and efficient"
優點： "Crew and staff were great and accommodating."
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
缺點： "I love Emirates"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Great crew, excellent legroom"
缺點： "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
優點： "cheuk in 快！吾使等太耐！"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
缺點： "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"
優點： "Loved the spaciuos seats and great leg room. Food superb!"
缺點： "Annoying passenfer who peobably drank too much"
優點： "The servoce was as usual very good."
缺點： "Hardly anything to criticise in relatively short journey."
優點： "Hospitality , service and food."
優點： "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
缺點： "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
優點： "I love it all, flight and crew was excellent"
優點： "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
缺點： "No foot rest - limited ability to upgrade. Bit noisy down the back but not to bad with noise cancelling headphones."
優點： "Upgrade to Business class"
優點： "The journey ending"
缺點： "The length of travel!"
缺點： "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"
優點： "Total service extended was very nice"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "Food, care, excellent people ."
優點： "Good service and on time departure and arrival."
缺點： "No seating accommodations for disable passengers. I am hemiplegic and had a middle seat that made it impossible to get out of the seat for bathroom break."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Food, staff, seats, quality and feel of cabin"
缺點： "The cabin is heavily perfumed. I coughed most of the flight from the various scents. You could tone it down a bit."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "Delays Always frustrating"
優點： "I like the crew they were so accommodative"
缺點： "No comments"
缺點： "I like everything"
優點： "Friendly crew, great extras, great food. Superior experience with this airline."
優點： "Nothing special"
缺點： "Staff wasn't the friendliest. Waiting times on Dubai airport is way too long, the airport staff was rude, and not helpful at all. Unwilling to speak English. Can learn a lot from KLM. This was my first time flying with Emirates, will be the last."
優點： "Clean cabin."
缺點： "Seats are uncomfortable and narrow"
優點： "Comfy seats with good legroom, huge entertainment selection, free alcoholic beverages!"
缺點： "My connecting flight (booked through Emirates but operated by JetBlue) was inexplicably cancelled with 24h notice. Emirates did a good job finding me an alternative flight but somehow did not get my bags on my new flight even though the woman at the counter made a special call to "ensure" that my bags would come with me. Now I have to wait over 24h before I can get my bag."
優點： "The service was excellent good legroom for flying economy."
優點： "OK flight"
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Excellent crew and entertainment"
缺點： "Restrooms needed cleaning And Boarding were unorganized"
優點： "Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient"
優點： "Great airlines, no issues. Everything was great and outstanding."
優點： "Kids meals, activity packs, kids headphones, travel backpacks/blankets, all made a great travel experience for the kids (2 and 4 years old). Entertainment system was top notch!"
優點： "Pleasant crew"
缺點： "Free WIFI"
優點： "Seats are spacious and comfortable. Flights were on time and arrived on time."
缺點： "Food was not too good."
優點： "Food. Entertainment"
缺點： "Flight atten"
缺點： "The flight attendants would forget me when tending to everyone"
優點： "The crew was attentive and worked hard. The checking in counter workers were also very friendly and accommodating."
缺點： "Overall it was a very good flight; the crew was very attentive; the plane was new and comfortable; and the food was good. The checking in was a little slow; but that’s because most passengers show up at the same time."
優點： "Great food, nice crew."
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "All great.."
優點： "Great leg room, comfortable, good food"
缺點： "Entertainment screen not working"
缺點： "one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "The pilot from Korea to Manila was terrible. He maneuvered the plane so abruptly that me and my daughter threw up which we normally don't. And the landing was bad too"
缺點： "See above"
優點： "It's hard to get comfortable on a long flight when you are on economy. But the crew was helpful."
缺點： "I did not like the limited choice of food."
優點： "Seats reclined a bit more than other planes which was really nice."
缺點： "Food was okay"
優點： "The service crew was outstanding! A 380 ergonomics were good, the blanket and kit were great I really liked the layout, I could work efficiently on the flight back"
缺點： "Wine selection not to my taste. need thicker pillow"
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
優點： "Superior attentive and hospitable staff. Will def book them again!!!"
優點： "more legs room, but the sit cushing is horrible,, make people lower back hurt after the long time of sitting"
缺點： "food isn’t quite as fresh, delay time made the transfer between flight very tight"
優點： "The food was good and the service was great. The flight attendants were very attentive."
缺點： "I had to pay $200 for an extra bag because they told me that my bags were all over weight. Come to find out, the scale was broken and my bags were actually underweight. So I ended up with 5 bags instead of 3. My main issue was comfortability. Due to the person behind me, I couldn’t push my chair back and so I had find different ways to sleep."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "Delicious food."
優點： "I basically like flying Asiana airlines. Overall experience is considerable good. Crews are friendly foods are okay."
缺點： "Action movies selection seems to be limited. Snack onboard were not variety compare to other Asian airlines. Recommend to made some instant noodles avaiable !"
優點： "Kind and professional service."
缺點： "Food I like to have was run out so I had to eat whatever available."
優點： "well the pilot did a great job. we landed safely to manila. food serve taste good, and the flight attendant from chicago to manila, did a great job2.im thankful for overall service."
缺點： "I hate when my baggage is damage during my flight and no one i reach, easily. the asiana airline in Manila told me last dec. 11/12 2017, they will call me back at 10am but no one did. until now the number cant be reach.i paid for insurance if something happen to my bag worth $300 to be paid me back if my baggage damage but the asiana staff in Manila ask me f ok if they pay me only$80. i said ok. because i need it soon. but look like they dont care to give me. so i change my mind. the bag i bought cost $150 this year i bought it. need to be paid same. thanks"
優點： "Crew was excellent. Food was great. Would definitely recommend Asiana to my friends and family."
優點： "Great airline, plenty of space. Crew was super nice and helpful"
缺點： "Airplane food isn’t great where ever you go"
優點： "Served only two meals lady's keep off lights so everyone sleep tv don't work well"
缺點： "See above not best but good did serve wine with food"
缺點： "Disorganized boarding. Seats need new foam."
缺點： "Comfortable seats"
優點： "Large body plane, A380 is exactly what's needed"
缺點： "Need more movie selections and USB outlets don't work given it's a newer plane. Was the same when I traveled to Seoul."
優點： "After flight. No jet lag always a problem for me."
缺點： "All was good"
優點： "Excellent. more leg room, and very friendly staff. I loved it."
缺點： "Delay to board then delay in plane to take off"
優點： "Food, stewardess service, comfort inside the plane, screen entertainment and the ticket price."
缺點： "Long lay over waiting at Incheon, South Korea going to the USA"
缺點： "A crew never gave me my can of soda"
缺點： "The food is always our problem, bec we r not used to eating Korean food, and by the time they ask us what food we can get? They run out every time they get to us , who , like us who are in the back seats- all is left is Korean food and we have no choice! Please make more food varieties, thank you"
優點： "Everything was fantastic. Thank you!"
優點： "The headphone jack was in the seat in front, not in the armrest; slippers were passed out"
缺點： "The plane got hot half-way through the flight."
缺點： "not enough water provided old outdated plane, seats not very comfortable"
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "A friendly professional crew"
缺點： "Food could be better. Was comparatively less quality."
優點： "The crew was friendly. It was a very long flight, but the crew did a great job of trying to ensure adequate drinks were available and passengers were comfortable. I also enjoyed the individually packaged toothe brush and toothe paste availability."
缺點： "The seats were a bit uncomfortable for such a long flight. I'm 6'2" and had ok legroom, but the seats were a bit hard requiring frequent adjustments."
缺點： "Problem with getting off the airplane"
優點： "My expectations of the flight were met or exceeded. I really enjoyed the food as well."
缺點： "There were no problems with the flight."
缺點： "No good Korean movies to watch."
優點： "Short flight but everything first class"
優點： "Everyone was kind and professional. Everything went very smoothly."
優點： "It was clean. The aircraft was new, well maintained."
缺點： "The aircraft departed and landed late. I then missed my next connection. The majority of the people working seemed to care but there was no general way to make the late arrival and missed boarding overcome with a plan. It seems it was more my fault than the airlines."
優點： "The crew did their best. The company, the policies, the times ... a different story."
缺點： "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."
優點： "Awesome food. Comfortable seats. Nice crew"
缺點： "Just to improve on the services and hospitality but there are really good"
缺點： "Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled."
缺點： "Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet."
優點： "Delays occur, but reputable, customer service oriented airlines do their best to remedy to the disruption and minimize the inconvenience. Reputable, customer service oriented airlines don't leave their passenger stranded."
缺點： "Reputable airlines know ahead of time which passengers are at risk of missing their connection and have someone waiting at the arrival gate to quickly take them to the next departure gate, while the next flight waits a few extra minutes (because we only missed boarding by a few minutes)"
缺點： "Boarding took longer time Than it should."
優點： "Food, clean plane, Nice staff"
缺點： "the flight delay the trip was unconfortable"
優點： "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
缺點： "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"
優點： "The little details...slippers, nice meal, foot rests, deep carryon bins."
缺點： "Legroom, too tight. Attendants blocking lane unable to reach restroom, entertainment didnt work."
優點： "Food and service in business class were exceptional."
缺點： "Lie-flat seats hard as plank boards!"
優點： "The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride."
缺點： "The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish."
優點： "The food and the entertainment was excellent!"
缺點： "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
優點： "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."
缺點： "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."
優點： "The flight and crew were fine. But I am frustrated with Turkish Airlines and their non-response about my tax refund for a flight I did not use."
缺點： "I am disappointed that Turkish Airlines has not responded to my request for a refund on taxes for this same flight that I did not use on February 19 because I was sick. Dhaka-Istanbul-Tirana-Istanbul-Chicago. They made me pay double what I paid for the entire round trip flight to move this flight 2 days later when I was well enough to fly. I have called and written several times and they have not responded. I have used Turkish Airlines for years and this is very disappointing, I am entitled to the airport taxes that I paid and did not use."
缺點： "Options for vegetarians were not really good."
優點： "First leg (Mia to Instanbul) crew was excellent!"
缺點： "second leg (Istanbul to Johannesburg) crew were rude!!!"
優點： "All is good"
優點： "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
缺點： "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
優點： "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."
優點： "Service, food, staff—all excellent!"
缺點： "The cabins on both flights were too warm."
缺點： "No no WiFi. Boarding time was late. Took over two hours. Management staff in the office was inconsiderate and rude."
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
缺點： "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"
缺點： "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."
優點： "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."
優點： "Good entertainment system with lots of options."
缺點： "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
缺點： "The service was very professional."
缺點： "Original flight was delayed and this was the next flight had to wait 6 hours"
優點： "The service in the flight was good."
缺點： "There was a delay of one hour at the transit ."
缺點： "Leg space"
缺點： "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."
優點： "The food is imazing"
缺點： "40mins rotar"
優點： "Staff was courteous and wore smiles..."
缺點： "The food could have been better..."
優點： "food was good."
缺點： "When I got Istanbul Ataturk Airport, they left me in baggage area with my wheel chair. I had to carry my two luggage through the exit door."
優點： "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
缺點： "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
優點： "On board cabin crew service"
缺點： "Chaotic boarding with no preference or acknowledgement of business class or premium level passengers."
缺點： "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."
優點： "I eventually arrived at the destination."
缺點： "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."
優點： "Great food, comfortable seats, Caring staff, Good TV quality and programs."
優點： "Not trying to be flattering here but it really is a good airline."
優點： "Cabin/ground crew was professional, nice."
缺點： "Did not fly"
優點： "The variety of films on show was decent"
缺點： "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."
優點： "Entertainment options were excellent for adults and ado. The crew were very accommodating"
缺點： "Screaming children and passengers that don't follow simple instructions or cue with respect"
缺點： "Nothing. Flight was amazing"
缺點： "Nothing. Flight was amazing"
優點： "Services is good ."
缺點： "Food can be better"
優點： "Reclinable seats."
缺點： "The food!! The lights could be dimmed as it was a night flight."
缺點： "The KLM crew are always great serving and treating you. Well above many other airlines."
優點： "The entertainment was amazing"
缺點： "The seats were a bit hard"
缺點： "Boarding was very slow."
優點： "the drinks"
缺點： "seat reservation. having to pay for luggage...."
優點： "Everything was smooth and effortless."
缺點： "Can’t think of anything."
缺點： "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
優點： "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
缺點： "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
優點： "Overall KLM experience is good"
缺點： "Food quality was mediocre for a business class flight."
優點： "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
缺點： "Larger meals."
優點： "great crew and comfortable flight."
缺點： "sceens in the plane to show map and direction of travel"
缺點： "No reading light in my seat..."
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
優點： "Professional crew. Good boarding."
缺點： "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
缺點： "infotainment was down. Lost my luggage the flight was delayed"
缺點： "We did not get two of baggage at the destination."
缺點： "They have mabaged to lost my luggage"
優點： "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
缺點： "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
優點： "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
缺點： "there was no lounge close to our departure gate"
優點： "Food was good and crew members were very nice"
缺點： "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
優點： "Friendly staff"
缺點： "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
優點： "On time"
缺點： "Bag was lost"
優點： "Very friendly staff"
優點： "Very friendly crew"
優點： "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
優點： "quick and relaxed"
優點： "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
缺點： "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
優點： "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
缺點： "Nothing! It was all great!"
優點： "Crew service"
缺點： "Flight delayed."
缺點： "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
優點： "Quick (relatively) flight."
缺點： "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
優點： "Service was good"
缺點： "Did not get the luggage from connecting flight from Amsterdan to Basel"
優點： "We love the flight all the way"
優點： "We really liked the KLM people, from the check in crew to the flight attendants."
優點： "It was very comfortable"
缺點： "The crew was great"
優點： "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
優點： "Fine as delta flights go"
優點： "Average service and food quality"
缺點： "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."
優點： "Food was relatively good"
缺點： "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
優點： "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
缺點： "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."
每天清潔，並在 台北市飛往 非洲的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 非洲的機上會提供口罩
從 台北市飛往 非洲的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 非洲的彈性機票