缺點： "Adding cookies and drinks to relieve hunger or low blood sugar of passengers."
優點： "Crew are helpful"
缺點： "PAL flights always delayed"
優點： "Flight was on time boarding and arriving"
缺點： "1). Didn’t have enough food so only one option was available 2.) seats cramped like a budget airline 3.). Pilot made a harsh landing."
缺點： "Flight attendants skipped/didnt serve our row any drinks."
優點： "Service was great, took off on time and arrived early"
缺點： "Food was average"
優點： "Time management"
缺點： "More information about the terminals"
缺點： "Biz class was so so"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
優點： "The check in at Bangkok was GREAT!!!"
缺點： "We were served drinks ONLY ONCE during the flight One half cup of juice.... No chicken choice? Fish or pork only? UNSAT!"
優點： "The food was good"
缺點： "It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated."
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
缺點： "The baggages are very very late."
缺點： "My first flight was delayed by 2 hours, so I didn’t make it to my connecting flight. The airline put me on the next available flight, but that one got delayed too. As a matter of fact, I’m still sitting on my connecting flight waiting to take off and I boarded an hour ago."
優點： "Great seats (Premium Economy) and very friendly crew."
缺點： "A descent selection of movies, both old and new. But towards the end, I they kept stopping and I had to restart (from where I left off) a few times."
缺點： "The business seat was very uncomfortable"
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "Yes crew and plane were ok."
缺點： "Flight was dalyed 1h. We were heading to siargao but went back to cebu!!!! Lost 2 h for no reason!! Thats unacceptable! Now we have paid a room in siargao for nothing. Cant skip siargao cause our next flight is from there!!!! I hate you"
優點： "not full"
優點： "i like the movies selection , dinner meal which was sweet and sour fish ."
缺點： "They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option."
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "Very good and confortable flight."
缺點： "Nothing to refer."
優點： "Smiling crew"
缺點： "Boarding guidelines shoul be enforced more"
優點： "Great on-board service. Also, the food was very good for such a short flight."
缺點： "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
優點： "On Time. Courteous crew, great service"
缺點： "Comfortable seats, good food, decent wines, inexpensive tickets"
優點： "Thw flight was on time."
缺點： "None so far."
優點： "Friendly and very attentive flight crew."
優點： "Philippines Airlines ground staff expedited our immigration and customs clearance in MNL because of a flawed system for international transfers between terminals. We would have missed our connection despite a 2 hour connection time if not for their assistance."
缺點： "Despite having our bags tagged from TPE via MNL to DXB and a 2 hour transit window in MNL, we were forced to clear immigration in MNL, claim our bags, clear customs and then pay for taxi transfer between terminals to check in again for our PR flight from MNL to DXB. At the very least Philippines Airlines should have provided transport betweeen terminals. We will NOT transit through MNL again until this is fixed."
優點： "All normal once we finally got to go..."
缺點： "Flight was delayed from Sunday to Tuesday with no explanation! Thankfully I was with people that had a condo in Manila to hang out for a few days. People told us it was a tropical storm but the airline never did...."
優點： "great price. smooth & relaxed flight! No cons"
優點： "Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?"
優點： "Service by the cabin crew was excellent."
缺點： "Seats were not that comfortable. The myPAL app would not connect to their WiFi although the wifi was working. I"
優點： "Clean new planes, great service!"
優點： "Seat 31A"
優點： "The cabin crew were great and immediately responded when I pressed the FA button on the remote. The flight itself was relatively smooth and on time."
缺點： "The myPAL app again would not connect to the plane’s wifi although I was able to use the free 30-minute internet service. The seats are pretty hard and I used the pillow for more cushion."
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
缺點： "Stinky guy sit beside me but overall good"
優點： "the food was good; fish with shite sauce."
缺點： "the hard seat and the shorter leg room."
缺點： "poor food no entertainment terminal 2"
優點： "For a short trip of almost two hours going to and from Taipei, I did not expect to receive such accomodating treatment from PAL. Crews are efficient and helpful."
缺點： "The crew"
優點： "The flight crew definitely took good care of us"
缺點： "1. Poor seat comfort. Very high density exactly same as with a budget airlines.2. No inseat entertainment system. 3 the worse boarding process : elites and general boarding are started simultaneously 4. Online check In is impossible:"
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
缺點： "Cancelled flight and they said they couldn't get another flight. We then had to re-buy tickets on another airline. They never said a thing about a refund"
缺點： "our flight was pretty delayed due to another delayed flight from the night before, in which they decided to combine half the passengers in to our flight. They also did not communicate this effectively and check in was horrible."