每天清潔，並在 台北飛往 里斯本的機艙內安裝HEPA高效濾網
優點： "The crew took care of us during a strange virus affected flight."
缺點： "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
缺點： "Bigger seat, but compared to other experiences it was very good."
優點： "Entertainment offerings were good."
缺點： "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"
優點： "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
缺點： "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."
優點： "The crew was fantastic and the food was very nice."
缺點： "It really would have been nice to have a vegetarian option!"
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Outstanding service as always - ANA rocks!"
缺點： "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."
優點： "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
缺點： "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
優點： "The flight attendants were so nice and the food was really good."
優點： "I liked how much leg room we had. I also liked the movie selection and the food."
缺點： "It would have been nice to have water more frequently during the flight."
優點： "Great food"
缺點： "Leg room"
優點： "comfortable seats"
缺點： "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Nice 777 plane, good snack"
優點： "Easy checking process. Friendly staff"
優點： "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
缺點： "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
優點： "Food was quite good"
缺點： "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."
優點： "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
缺點： "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
優點： "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
缺點： "The Hollywood entertainment options were limited and not very interesting."
優點： "The plane wasn't that full so I had a lot of space."
缺點： "the seat itself is still uncomfortable to put in the extended position to relax. Plus the headrest doesn't move very well so it's hard to get a comfortable head position when trying to sleep. The crew took forever getting everyone on the plane I have no idea why it took so long considering they're worn so many people on the flight. The food wasn't very good except for the marble loaf."
優點： "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."
優點： "A nice crew and service very friendly."
缺點： "The transfer walking to long."
優點： "Crew very helpful and reassuring though plane late on arrival in tokyo."
缺點： "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
缺點： "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
優點： "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
缺點： "Would like to listen to ATC"
缺點： "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
優點： "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
優點： "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
優點： "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
缺點： "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."
優點： "Most all."
缺點： "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
優點： "everything was so smooth!!"
缺點： "entertainment : wish there were more japanese comedies!!"
缺點： "The lack of legroom in economy class is a serious problem on long flights. I am only 6' tall/145 pounds, Window and middle seats are are not an option for me. This fact Is a strong disincentive to travel (no, I am not willing to pay the upcharge for the minimal legroom increase, i.e. to make that charge worth paying considerably more room would have to be provided."
優點： "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
優點： "Crew always good"
缺點： "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
優點： "All good"
缺點： "can't think of any.!"
優點： "The boarding procedure is clever. After premium boarding the seats near windows board first."
缺點： "The on line check-in failed and no explanations."
優點： "I liked the crew both on the ground and in the plane. They were friendly, responsive, and skilled. I liked the seat which was comfortable. I liked the quilt and pillow for sleeping."
缺點： "There wasn't anything I can say I didn't like. The movie selection could have been better. The video or TV lacked high-end shows - HBO etc. The headphones could do a better job of blocking out background noise."
優點： "I will try and avoid Narita airport, and Ana again. You have to climb a number of stairs with your carry-on off the buses, and then have to go through security again, it's a hassle. I'll prefer the ICN or other airports which are more travel friendly."
缺點： "super crowded, bad food, bad landing."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Food and service was excellent"
缺點： "Aircraft airconditioning was quite hot."
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
缺點： "This crew was much better. Smiling, happy and helping."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"
優點： "Crew was ok Food was good Seats were comfortable"
缺點： "Overall was good and we definitely travel again"
優點： "All was good."
優點： "Yes I like the services and then you will have good stuff for goods"
優點： "cheuk in 快！吾使等太耐！"
優點： "Fast and easy"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."
優點： "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
優點： "Lots of selection in movies"
缺點： "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
優點： "The boarding was quick."
缺點： "Attitude of crew Terrible food Outdated entertainment"
缺點： "Nothing. Everything was awesome!"
優點： "Footrest would be good for a long haul flight."
優點： "The aircraft and flight crew was good. Entertainment selection is awesome."
缺點： "People traveling on this sector just don't know how to behave. It's amazing how the crew puts up with this. As the food service is going on, there were several people who wanted to move up and down the aisle disrupting the service several times. When the flight was taxiing after landing, people had already got up from their seats and were trying to take their bags. Despite many announcements, pax did not care. Hats off to the crew who patiently handled it."
優點： "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
優點： "Everything from the plane, crew service and timing. Excellent"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "option to provide some vegetable sandwich must be there for vegetarian people"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Love the idea of informing every leg of my flight. Thanks"
缺點： "Booked an aisle seat in early April. Emirates reassigned me a middle seat, this on a 13.25 hour flight! Refused to rebook me back to original even though I showed them my original booking. Never Emirates again! Ever."
優點： "The service of the airline. The food was good."
缺點： "The seats were very small and tight. Most other long haul flights the seats are much more comfortable."
缺點： "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."
優點： "crew food"
缺點： "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"
缺點： "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"
缺點： "Same as above"
優點： "Everything was fabulous.. 10/10"
優點： "Excellent on board!"
缺點： "Everything was good!"
優點： "the movies"
缺點： "it was a delay on the way to dubai one hour and on the way back to kuwait 45 min"
優點： "Iv only every travelled 1st class before and this time had to travel business. I hadn't realised the drop in standard would be so apparent . The staff are not as professinal , attentive and didn't seem very organised ."
缺點： "The food was below any standard iv ever flown and was quite frankly disappointed with it only the stale dry scones but the flight as whole . I voiced my concerns at the time and was apologised to . This however caused me to feel uncomfortabld and out in the spot ."
優點： "As comfortable as one could hope for a long haul economy seat."
優點： "The crew was very helpfully and nice"
缺點： "Other passengers and there dramas"
優點： "The service was excellent. Plane comfort make the flight a pleasent one and less tiring."
優點： "leg room"
缺點： "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"
優點： "Excellent cuisine and wine/beverage. Excellent seat layout Excellent flight attendant service"
缺點： "Some issues with in-seat entertainment systems (some movies did not play properly)."
優點： "Great crew, clean bathrooms, second baggage free"
缺點： "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."
缺點： "They cancelled my flight"
優點： "Timelines of flight and courtesy of staff"
缺點： "Less waiting at Istanbul airport for next flight"
缺點： "The flight was 2 hours late from Karachi to Turkey and again 2 hours late from Turkey to Houston.The plane was super crowded, the seat was very uncomfortable. Turkish airlines need to reduce their ticket prices because they provide poor services to their passengers."
優點： "Flight was cancelled"
優點： "Requested for a aisle seat. Done without any issue. Very good food."
缺點： "Airport in Istanbul"
優點： "Nothing. I guess the fact that I made it to Israel?"
缺點： "Your incompetent agents messed up my reservation multiple times. They called my home and emailed asking for a payment, even though my client bought the ticket for me. Then, when I was checking in I realized my name was wrong even though my client has a document that proves she typed the right name. Finally, and AGAIN KAYAK, I arrive at the airport and Turkish Air says the ticket is booked but not ticked. So I had to jump on a 30min wait over the phone trying to solve issue after issue. Never doing business again with Kayak."
優點： "Boarding staff were very kind The flight took off on time"
優點： "I like the service and caring help of onboard staff of THY"
缺點： "I don’t like dealing with THY on ground and internet staff. They should be more helpful in all instances"
優點： "Everything is nice with Turkish airlines"
缺點： "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
優點： "Facilities are really nice"
缺點： "I only got one boarding pass at the check in."
優點： "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
缺點： "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
缺點： "The seat pocket of the seat in front of me was broken, which resulted in a metal wire poking into my legs for the entire duration of the flight. Not only was it uncomfortable and bordering on painful; but this could also potentially be dangerous in the event of an emergency!!!"
優點： "Comfortable seats..."
缺點： "It got a little hot and the tray table did not unfold to a level surface causing my drinks and plate to slide into my lap."
缺點： "Flight was delayed by over two HOURS. When we got to Istanbul, our connecting flight to NY could not wait 15 MINUTES and instead left. We ended up spending 18 hours in Istanbul for the next flight. 1. The personnel at the transfer desk were rude and unhelpful when we asked questions. They seemed like they could not be bothered with our problems. 2. Turkish airlines did not even bother to help with accommodations, instead giving my wife and I a small bed to sleep in vs a hotel room. The only way to get a hotel room was to leave the airport, and we could not get Visas because we were American citizens. Turkish airlines was a very bad experience. Overall this was a poor experience, and I will not fly Turkish Airlines again. I will make sure my friends and family know that this is a poor airline with poor customer service."
優點： "Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices."
缺點： "Long layover in Istanbul."
缺點： "Customer service"
缺點： "I like everything"
優點： "I,d all the service and the food the drink"
缺點： "The crews are very helpfull an Cain yes I will recommend Turkish airline thank you to make my trip so placent"
優點： "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
缺點： "Check-in was very slow."
缺點： "As well as being bumped to a flight seven hours later because of a late first leg, encouraged to switch to trade with a heavy guy for a middle seat. 9 hours to NY is a long time to lose the who-gets-an-armrest game on both sides."
缺點： "Seats, food and service"
優點： "Onboard food was good"
缺點： "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
優點： "great crew and flight!"
缺點： "We would have loved to have been able to easily upgrade to business class but weren't able to."
缺點： "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."
優點： "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."
優點： "Happy staff"
缺點： "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"
優點： "Very friendly crew, and a great experience overall totally recommend"
優點： "Every thing was great needed ice water was all thanks"
缺點： "Great thanks"
缺點： "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."
優點： "The food- did they have a chef on board?!!"
缺點： "The boarding to the US wasn't fun. 1) the men had to go first and then the women... culture shock. And then 2) double screening for everyone because of trump's travel policies."
優點： "The food and movie selection was very good."
缺點： "The seat I was assigned was not the seat I had originally selected. The staff was so rude to me and behaved very disrespectful to me when I would ask for help. I had the very front aisle seat and the flight attendances kept bumping into me and my fold out tv screen. And the other passengers on board were not so nice either.. there was a grown man that was maybe in his 50's and i am a 22 year old 5 feet tall and this man shoved me back into my aisle and one of the flight attendances saw and said nothing to him."
優點： "The crew and the service. Plus the choices for entertainment"
缺點： "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."
優點： "My overall experience with Turkish Air was a pleasant one from the time we boarded until we landed. The crew was nice and very accommodating. The food was very good and warm."
缺點： "On the way over, it was perfect, but on the way back, the plane experienced an issue with the air conditioning system. It was very hot for 10 straight hours!"
缺點： "Good floght"
優點： "I liked almost everything. The service is excellent."
缺點： "It would be great if the transfer flights would have shorter option"
優點： "The food and entertainment were great. The crew was good but..."
缺點： "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
優點： "Included meal and entertainment"
缺點： "AC only on for takeoff and landing. Not much water so became very dehydrated and overly warm."
優點： "Turkish Delight, food, seating that had leg room for my husbands long legs (we arranged our seats well in advance of the flight) ."
缺點： "Was hot before taking off then had cold air blowing directly on my neck. For most of the trip it was comfortable."
優點： "Nice entertainment, nice services, very kind service crew"
缺點： "Everything was so good i can't say; i didn't like something"
優點： "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
優點： "see above"
缺點： "See above"
缺點： "Aggressive staff, terrible food"
缺點： "because of turbulence, they stopped serving food and beverages in the middle of their service but it wasn't that shaky. I've been in worse flights and they still served the food. they did not stop midway."
優點： "great movie selection."
缺點： "was asked to show up 1 hour before boarding to a "secure area" with 5 different ID checks... however, once in, no restrooms available and boarding took a long time and was delayed."
優點： "Crew was great, on time flight, clean plane."
缺點： "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
優點： "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
缺點： "Nothing. Flight was amazing"
缺點： "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
優點： "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
缺點： "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
優點： "Crew were excellent"
缺點： "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
優點： "Crew good and seat OK but not exceptional for business class"
缺點： "Food was average - main course could have been better. Range of movies ok but not great"
缺點： "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
缺點： "Boarding was crazy. Could not everyone in the gate area."
缺點： "Information on arrival time was not correct"
缺點： "Everything was OK"
優點： "Food was great, enjoyed watching videos, staff very profession and friendly."
缺點： "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
優點： "Newer plane, crew was amazing, seats were adjustable"
優點： "Fantastic gate agents!"
缺點： "The food was terrible."
缺點： "I was seated next to the restroom, which is not a pleasant experience for an international flight."
缺點： "KLM crew exceed our expectations"
優點： "Comfortable seat, great crew."
缺點： "Flight delayed, no USB port and no entertainment"
優點： "Slow service."
缺點： "Better communication!"
優點： "Great crew, comfortable seating with enough leg room."
缺點： "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
優點： "Pleasant flight"
缺點： "We were delayed & missed our connection"
優點： "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
缺點： "We were told they were holding our flight, we ran 3 terminals and they’d already left."
優點： "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
缺點： "Not having to walk outside in Edinbur4gh to board the flight."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
優點： "The service"
缺點： "The food."
缺點： "lost baggage"
缺點： "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
優點： "Nice crew pilot food and beverage"
缺點： "No wifi"
優點： "Very friendly and helpful crew."
優點： "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
優點： "The seats seemed to have more space on this plane which was nice."
缺點： "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
缺點： "Food had only vegetarian choices. No charging place and ambiance was noisy"
缺點： "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
優點： "Left ontime and service was excellent."
優點： "Very friendly crew going out of way to assist in making trip comfortable"
缺點： "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
優點： "Overall everything was ok."
缺點： "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
缺點： "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
優點： "Consistently high standards"
優點： "Airlines issue"
缺點： "Profiling certain customers"
優點： "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
缺點： "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
缺點： "Tiny old cramped plane."
優點： "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
優點： "Wider seat than most business class"
缺點： "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
優點： "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
缺點： "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
缺點： "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
優點： "Speed, crew, and reliability."
缺點： "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
優點： "Friendliest economy class service I've ever encountered."
優點： "captain was great."
優點： "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
缺點： "Food was not very good Tasteless and rubbery"
每天清潔，並在 台北飛往 里斯本的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 里斯本的機上會提供口罩
從 台北飛往 里斯本的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 里斯本的彈性機票