每天清潔，並在 台北市飛往 邁阿密的機艙內安裝HEPA高效濾網
優點： "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
缺點： "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
缺點： "Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL."
缺點： "More movie choices. More substantial second meal."
優點： "Crew was amazingly nice, friendly and very helpful..."
缺點： "The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies..."
缺點： "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
優點： "Pretty much everything"
優點： "The food the service and flight was great"
優點： "Very comfortable and nice atmosphere"
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "Everything. I will fly out from Narita from this point forward."
優點： "Very respe tful staff."
缺點： "Dirty restrooms."
優點： "Great crew. I easy transfer!"
缺點： "Food was not great."
缺點： "seat was uncomfortable (cushion very hard)"
優點： "Rebooked me because I went to wrong airport — thanks"
缺點： "The business meal was just okay this time. Not as good as before."
優點： "People were friendly - from check in right through to disembarkment."
缺點： "Not applicable"
優點： "The crew"
缺點： "Being late"
優點： "Compensated with lounge pass"
缺點： "Very poor check in around Visa situation"
優點： "服務 電影 雪糕"
優點： "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."
優點： "Courteous cabin crews, must be from Japanese culture."
缺點： "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
優點： "Excelent good service.Staff are friendly."
缺點： "Almost i like everything"
優點： "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
優點： "Awefull I did get to use my ticket"
缺點： "Japan could have helped me change my name in my reservation to match my passport"
優點： "Excellent and original Japanese meals"
優點： "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
優點： "So much food, great leg room, very comfortable and clean, kind and attentive staff"
缺點： "I wasn't able to pre-select my seat."
優點： "Flight was half full so was able to take aisle seat."
缺點： "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
優點： "The flight is on time,service is excellent."
優點： "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
優點： "All was efficient but no standout"
缺點： "Nothing was bad enough to mention this column"
優點： "everything was perfect!!"
優點： "best comfy seat! best food best service! I will use japan airline again!"
優點： "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
缺點： "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
優點： "The flight went well and the 3 meals were interesting. The staff was professional."
缺點： "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
優點： "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
優點： "Sitting in the Economy section, I was lucky to get the two seats next to me empty so i was able to stretch and sleep. Before the flight landed, the head flight attendant came to greet every passenger and personally thanked them for choosing JAL. I've flown on JAL several times and thus had never happened so I was pleasantly surprised."
缺點： "Economy Class seats are uncomfortable for long haul. Wish they could do something about it. Some of us dislike rice crackers and peanuts as welcome snacks so a different option could be nice."
優點： "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
缺點： "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
優點： "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "Efficient boarding process. Great god and cabin service. On time."
缺點： "Turbulent flight and the crew was not completely reassuring"
優點： "The service, food, entertainment, everything was perfect. Thanks so much"
優點： "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
優點： "staff was pleasant, friendly and helpful."
缺點： "turbulence was awful."
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
缺點： "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Better inflight entertainment"
優點： "All was good."
優點： "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
缺點： "It was impressive. Can’t yhink of anything."
優點： "The crew is great . Service excellent"
缺點： "I booked thriugh justfly.com and there was an error with the name on the tocket. I was charged 300 dollars to cancel with emerites and then 150 to cancel with Justfly.com and then had to buy a new ticket the day before my flight. I lost a lot of money, was unable to talk to good customer service."
優點： "Everything except food"
優點： "cheuk in 快！吾使等太耐！"
優點： "The entertainment system. Easy to use and huge variety."
缺點： "The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there."
缺點： "Birmingham airport departure lounges is too small to comfortably"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Internet on board wws not working"
缺點： "Emirates is the only company that the service is downgrading I use to have free internet being skywards memeber Now internet ia 8 usd for silver memeber Food was not available like mentioned in the carte"
優點： "good entertainment, great staff"
缺點： "plane a little older, but all in, it was fine"
優點： "I liked the Inflight entertainment and the crew were hospitable and courteous"
缺點： "The system delays before boarding the plane on 02/03. Otherwise the flight was pretty good."
優點： "Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat."
缺點： "Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost."
優點： "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
缺點： "Organisation was shocking, staff were rude and unwilling to help."
優點： "Got upgraded to Business!"
缺點： "Nothing really, crew was professional"
缺點： "Didn't leave the UK, volcano"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "see above"
優點： "Was overbooked from start -"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Love the idea of informing every leg of my flight. Thanks"
優點： "Overall the flight was good. The crew was very helpful. Food and service was excellent."
缺點： "Long flight."
優點： "on the plane the service was okay"
缺點： "The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic"
優點： "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
缺點： "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
缺點： "IAD-->DXB--?AMM; Airlines took my stroller from me before boarding the first flight to Dubai(at gate), and they gave it to me in Amman. WHen landed in DXB, There was a long walk form the plane to the gate where you can find a stroller in the airport( which is only a single stroller) and having 3 kids which does not help. Why not give strollers at gate just like all other airlines! I was prepared and had the double stroller with me! Never again on Emirates with kids!"
優點： "Great leg room"
優點： "Emirates still remains one of the leaders in hte business"
缺點： "The crew was unwilling to do their job. I sat in the window seat and the crew member assigned to us wasn't even willing to pass me drinks or food leaving the task to the people sitting next to me or to me overly stretching to get to the tray. She never smiled, talked nor look at us. Not really a kind service I would say. Never had such a odd experience, usually people doing that job have much more attention to these type of details"
優點： "Nice flight"
優點： "I liked the professionalism each staff displayed at every interaction, and the genuine friendly demeanor as well. Staff appeared to truly like being service providers. From the very beginning of the flight when I was delayed in getting on board due to my poor orientation in the early morning staff was very courteous"
缺點： "There is nothing I have to report negatively. I flew for a 32 hour period from Windhoek to Ft. Lauderdale and arrived feeling refreshed. As we say in Kentucky. I was "fat and happy.""
優點： "I liked watching movies and drinking wine and the food was decent."
缺點： "We took off over an hour late with no communication as to why we were sitting on the runway. Most of the crew seemed annoyed and short with everyone."
優點： "I was fully satisfied"
缺點： "Onboard upgrades for one way was too expensive"
缺點： "I was not allowed onto this flight (Dubai to Hong Kong) because my previous flight (London to Dubai) was a little late, but I made it to the gate before it was closed. My fellow passengers from my flight were also not allowed onto the plane, and while we were arguing (including being told that the plane was full) other passengers from an even later flight were allowed on board! Instead I had to wait many hours in the terminal (because apparently there were no hotel rooms available!?) to get a flight to Riyadh, Saudi Arabia (!!!?) where I could get a Cathay flight to Hong Kong. This meant I arrived 14 hours later than scheduled. Absolutely abysmal service, with no sympathy and no responsibility from any employees."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Everything was terrible"
缺點： "Free WiFi"
缺點： "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"
優點： "The crew was very hospitable. Good food."
缺點： "The champagne should be served more chilled and the bottle should be stopperd to preserve its bubbles through the end of the flight. Avianca lounge at MIA is subpar."
優點： "good company"
優點： "Si Much!!"
缺點： "Flying out of the Istanbul airport was horrible."
優點： "We liked the ability to watch movies and television programs to pass the time."
缺點： "We did not like that to use Internet we had to pay an extra fee. We did not care for the food. We were not impressed with the cleanliness of the aircraft. We did not like that the bathrooms ran out of water to wash our hands. We did not like that flight attendants handled and served food with no water on the flight to wash their hands. Most flight attendants were unfriendly. The one gentleman that served us was pleasant. We really did not like that between the food service we saw virtually no flight attendants other than those sleeping in the area at the back of the plane. We did not like that we could not understand the announcements made. We did not like the fact that passengers were not reprimanded upon landing for using electrical devices and laptop computers even though an announcement had been made to turn all devices off and put them away. Once announcement was made not one flight attendant said anything to those people around us who did not follow the request. We did not appreciate the uncomfortable seats."
缺點： "My bag didn’t come"
優點： "We made it in one piece"
缺點： "Flight was 4 hour delayed while passengers were on the plane. There was no communication whatsoever. Once we left, tv and entertainment along with WiFi were never working during the flight. Very small and uncomfortable plane."
優點： "Food was good"
缺點： "Crew was horrible not friendly poor service"
優點： "Always excellent"
缺點： "My Miles&Smiles were not added to the trip."
優點： "Plenty of options for entertainment. Enough room to be comfortable in economy."
缺點： "My suitcase was lost. The crew were less than helpful on flight. Food choices were limited. Boarding process was chaotic and unorganized. Flight left an hour late."
缺點： "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"
優點： "The crew and the food were great."
缺點： "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."
缺點： "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."
缺點： "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
優點： "Everything was great!"
缺點： "Leg space"
優點： "Best Pilots The fleet is newer The individual screens and movie options Safety"
缺點： "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"
優點： "The food was delicious. I loved that there were blankets, pillows, and headphones for everyone and they were not at extra cost. We also received care bags with lip balm, socks, slippers and a night mask as well as a toothbrush and toothpaste. The flight did not seem like 12 hours. Thankfully."
優點： "Service and people"
缺點： "Long lines and security pat downs...."
缺點： "poor to non existence service in economy class. all crew up front with zero crew In back."
優點： "All was great. I love this company"
缺點： "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"
優點： "The crew member that was in my area was really nasty, all the other ones where great! They had to cover for her ... she did a very bad job ."
缺點： "The pasta was hard , looked like cardboard. My daughters could not eat , they ordered that and by the time we had a chance to let them know it was not possible to eat , they run out of other option. The next meal was pasta again , no other option ... so they where not able to eat the whole 12 hours flight."
缺點： "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."
優點： "The food was the best I've had on an airplane and the in flight entertainment had an enormous selection. Flight staff and their service were amazing. I've flown all over and have never taken Turkish Airlines before. Now I don't want to fly with anyone else."
缺點： "seats were a little cramped for a 12hr flight, but I'm not a short guy. I guess it pays to go business class."
優點： "Friendly corteus service, always trying to please."
缺點： "My connection is very long on the return, but I was ablessed to take a compimentary tour in Istanbul"
優點： "We boarded on time, very well run, the food was great, great movie choice"
缺點： "The seats could use upgrading. I've flown aturkish quite a bit. Some planes have comfy seats, some are very still"
缺點： "it was so HOT!!!!!!!"
優點： "Chair did not recline properly - 16A/B"
優點： "Cleanliness, wonderful crew,"
缺點： "The TV on my seat was not working"
缺點： "Everything was good"
優點： "On board entertainment."
缺點： "Customer Service. They cancelled my flight in the middle of my vacation and just sent me an email moving my flights to next day. Unacceptable!!! I paid for it 4 months in advance. One cannot change my arrival from Sunday night to Monday night. Called Customer Service 20+ times to have it fixed. They are all outsourced incompetent and unprepared. Good planes overall, but horrible customer service. I will never fly Turkish again. I prefer to pay more and have decent customer service and no flights cancellations in the middle of my vacation."
優點： "same as above"
缺點： "same as above"
優點： "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
優點： "The space was incredible had enough leg room, the food was delicious, the amenities like the movies and music and games made the flight feel a lot quicker loved this air line!!!!"
缺點： "The bathroom needed a little more maitence that's all!!"
缺點： "The plane was half empty yet they say everyone uncomfortable towards the front."
缺點： "Food took up too much tray space and crew did not clear trays promptly. Messages from pilot were inaudible. We went through more than four security checks and we were only transferring planes in Istanbul. Terminal was short on places to sit and had excessive duty free shopping. Walks in terminal went on for miles. With the flight gate only posted 35 minutes ahead of departure, this was a problem."
優點： "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
缺點： "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."
優點： "Same as above."
缺點： "I have 4 lost baggages, didn't arrived Miami"
優點： "Worst flight ever. Please enforce conduct code."
缺點： "I had to ask a neighboring passenger if her would allow me 20mins of my flight without his rear end in my face. He was a fairly large man and constantly bending over in the isle to chat with his family. His infant was being attended to by his wife who constantly paced around to shake the baby (I'm sure the baby was annoyed as well). The baby finally spat up on the floor and seat. Everyone in the family could not sit still more than 5mins at a time, jumping up, moving around, switching seats, passing items. The men turned the area into a social scene/bar. I was too distracted by all this activity hovering over me to enjoy reading or relaxing. I constantly had rear ends in my face, and I constantly had to dodge and lean in my seat. The aforementioned tall man even had the nerve to fold away my television monitor when I dozed off so that it would not be an obstruction for his activity. By then I'd had enough. The This flight was terrible. Non of the staff requested better conduct or mindfulness of the other passengers. I believe the airline should strongly consider having a separate space for large families, families with babies, or at least have a code of conduct to which passengers should respect for the sake of every paying customer's ability to enjoy such a long flight."
優點： "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
缺點： "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."
優點： "Crew and food were great."
缺點： "Seats handles were too low--could never sit fully upright and rest my arms. Not a comfortable flight."
優點： "awesome services and food"
缺點： "food services time"
缺點： "Main meal was mediocre, other food better"
缺點： "Quality of food especially the main meal."
缺點： "the pilot gave us a hard landing in Jamaica"
缺點： "Good trip"
優點： "Very modern"
缺點： "Boarding was weird, from front to back"
缺點： "On time departure"
缺點： "It was amazing"
缺點： "3 hr delay and had to change gates"
缺點： "Boarding process"
缺點： "The entertainment app didn’t worked"
缺點： "AC was way too cold"
優點： "No traffic to LGA. No security lines. First in line to take off."
缺點： "Snack options are very poor."
缺點： "The layover was 40 minutes but from one gate to another takes 30 minutes, I was one of the last person aborting and the doors were about to close."
缺點： "Delays. Stuck in airplane waiting for over an hour after already having a 30 min delay to board."
缺點： "Personal monitors. Free food."
優點： "The boarding was fast."
缺點： "I was in business class. The seat in front me magazine holder was stretched out and constantly hit me in the knee."
缺點： "Inflexible employee, bad website, worse app. NO ROOM for mid seat traveler. Had to keep arms crossed the whole trip, Dangerous for somebody like me with respiratory illness and sleep apnea"
缺點： "Equipment delay"
缺點： "Holding back the departing passengers so those with connections could exit first"
缺點： "Have coach passengers prepay for meals"
缺點： "no individual tv’s. The best was the food, noquis were excellent"
缺點： "Everything was cancelled or delayed, missed connection are very common."
優點： "yes thank you"
缺點： "all vary good"
優點： "My overall experience was good, but the ticket said one gate, and I boarded through different one. But I guess that's the airports fault."
缺點： "Everything was good."
缺點： "The on-boarding in Barcelona was a little odd. Instead of calling boarding by groups or zones it was a free for all. That could have been better organized"
優點： "ontime easy boarding comfortable and quiet"
缺點： "no gluten/dairy free items"
缺點： "Too much delay"
優點： "We arrived 40min earlier than expected"
優點： "The fight was fantastic."
缺點： "Baggage claim took an hour"
優點： "The movie selection was great!"
缺點： "Old airplane between MIA and SJU"
優點： "Not as other as flights"
缺點： "Airplane very uncomfortable!spacevery reduce to obtain more seating capacity they forgot customer comfort"
優點： "Friendliness of gate staff"
優點： "Great selection on movies to pass the time and charging port for mobile devices ."
缺點： "All good"
缺點： "My ticket was cancelled because of a misrepresentation made by an agent when I had to rebook the outgoing leg of this trip. I had to pay $670 for new ticket at the airport with no other options and very little help from the LatAm agents. I'll never book another ticket with this airline."
優點： "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"
缺點： "We bought the tickets with 1 luggage included. In the check in, the y charged us!"
優點： "Readiness for take off was well organized and quick"
缺點： "No entertainment, no food"
缺點： "my luggage was lost between Dallas and St petersburg russia and I waited 5 days to receive it"
優點： "Well I like the that I was allowed to pre board because I had a 1 year old with me."
缺點： "My one year old was a lap baby. There was virtually no space between the front seat and mine. This made flying very uncomfortable for both me and my daughter."
缺點： "Over 2 hours delayed for no notable reason"
缺點： "Sits not suitable for long distance travel"
優點： "Good plane, seats are OK even though do not recline that much"
缺點： "Crew in the airport and in the plane not friendly, very long delay (3h) and not even a drink or something to eat whilst waiting, no excuse for 3h delay from crew when boarding/leaving ..."
優點： "Nice quick flight staff great and very helpful!"
缺點： "Entertainment wasn’t free"
優點： "Very fast and efficient"
缺點： "The flight was delayed for 3 hours, also the personal at Newark airport was a little bit harsh and not very helpful, I do not care about any compensation, nevertheless the personal has to treat better to the clients"
缺點： "I have a carry on bag. & when I was boarding the bag was checked because there wasn’t enough overhead room. I was in back of plane & there was plenty of room. I think you should be more careful about space deciditions. I bought specific luggage so I would’ve to check it!!!"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "We were actually a few minutes early. No complaints."
優點： "Comfortable and on time!"
缺點： "Plane was equipped with Direct TV but the TVs were not powered on and that was very disappointing."
優點： "Kiosk help at Newark very annoyed to be helping me"
優點： "Food was great!"
缺點： "Drinks took a while to receive after takeoff."
優點： "Amazing staff"
缺點： "Uncomfortable seating"
缺點： "The lady at the counter for checking the bags at newark was not rude but not very friendly. She could have done better if she was not that serious. Besides that everything was good."
優點： "I didnt care for anything"
缺點： "Flight was delayed 2 hours. There were no chargers at any seat in Coach."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Stuck on the runway for 25 min. And then after took another 20 minutes because they could not open the door to get into the airport from the plane to deplane. The staff was rude when boarding"
優點： "I loved the fact I didn't get beat up and dragged off the flight"
缺點： "I didn't like the fact that I didn't see anyone get beat up and dragged off the flight"
優點： "The staff gave out free snacks and were friendly"
缺點： "Too loud and the delay was an inconvenience"
優點： "Courtesy of crew."
缺點： "Left late. Arrived late. Bumpy flight."
優點： "Very normal. The crew was professional."
缺點： "Our seta were separated by two rows."
優點： "The flight was fast."
缺點： "The flight was delayed 10 hours for no real reasoning and nobody was compensated for anything."
缺點： "UNITED employees are very rude"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "I do not like those head rests.. I wish the were detachable."
缺點： "Flight was delayed over 6 times and eventually cancelled. We missed a full day of our vacation. Hotel charged us a no-show fee since we couldn't make it on time due to the scheduling of the flights."
缺點： "Didn't like the fact that you had to pay to watch movies"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "WHEN I TRIED TO SPEAK WITH AGENT SHE GAVE ME A QUITE THE LOOK SHE DIDNT EVEN RESPOND.."
優點： "I had 2 awesome flight attendants, Scott and Rico. They were friendly and I talked to them for a bit. I think that they didn't have to help me with what I needed, they just smiled and said yes. I didn't have anyone in the middle seat, so I had plenty of room. I was very comfortable and had a good flight."
缺點： "Paid for internet and stopped working for a long time"
優點： "Flight attendants seemed happy we were aboard"
優點： "No positives"
缺點： "Flight was delayed by 3+ hours... In this order... • United system went down • when it came up instead of us next they let a later flight go next • then they moved our gates • then they changed planes so all luggage needed to be moved • then their flight crew timed out, so couldn't leave • I didn't want to end up at my desination at 4am in the morning or later so it would completely screw up my sleep/work schedule, so I left, ate the cost and the time and rebooked on another airline"
缺點： "Flight was delayed 2 hours from Manchester, which would have made me miss my connecting flight to MIA"
優點： "Left right on time."
缺點： "To be fair, this is my third flight of the day, so I am very tired and this was the smallest aircraft of the trip."
優點： "Everything !"
優點： "Not a thing."
缺點： "The United app was sending me false alerts that caused me to miss my flight. The crew seemed to not care at all."
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
每天清潔，並在 台北市飛往 邁阿密的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 邁阿密的機上會提供口罩
從 台北市飛往 邁阿密的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 邁阿密的彈性機票