每天清潔，並在 台北市飛往 費城的機艙內安裝HEPA高效濾網
優點： "It was a great service overall!"
缺點： "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Good service"
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Two choices of meal, friendlier staff, better head cushion. Props to JAL."
優點： "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The crew was excellent."
缺點： "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."
缺點： "Tickets were in the wrong name and the company that issued them refused to fix the problem. I ended up buying a second ticket directly from the airlines."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "Comfortable business class seat. Flight was on time. That’s what I wanted."
優點： "Loved the food. Cabin attendants were very friendly, polite and helpful."
優點： "Flight attendants provided high standard of service and courteous."
優點： "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "The meals. The attention to service details. The seats are better."
缺點： "Ticket reservation follow up."
優點： "Seat width, Crew Service,"
缺點： "Web Site Check in is cumbersome"
缺點： "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
優點： "Service was amazing. Flight attendants were very..attentive!"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Same as above"
優點： "Simply excellent !!!"
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
缺點： "They made me pay for a seat that they gave to other people for free. Really messed up."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Boarding was orderly and crew was nice and polite."
缺點： "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
優點： "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"
優點： "Japan Airlines is a good airline. They treated my family and I well during our flight home. The food was excellent and healthy. We received hot towels before our meals and the staff were friendly and courteous, which is expected of Japanese service, in general. I loved Japan and coming back to the US on a Japanese airline was the best choice! Thanks!"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
缺點： "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "The service was excellent and the food was awesome as always!"
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "all perfect"
缺點： "all was perfect"
優點： "Pilot's landing was top noch."
缺點： "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
優點： "New planes, good food, nice crew"
缺點： "Didnot like the airport in Istanbul 25 min of walk"
優點： "Awesome food. Comfortable seats. Nice crew"
優點： "Professional service"
缺點： "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."
優點： "Mediocre seats, very friendly staff."
缺點： "Better food options, more comfortable seats, easier access to wi fi"
缺點： "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
缺點： "Vegetarian meals"
優點： "The flight crew was excellent IAD to IST."
缺點： "The customs process takes too long to make domestic flights in time. I ended up missing my connection to Antayla because the customs line was too long, so I was re-booked for a later flight departing 7+ hours later. I think in the future kayak needs to ensure at least 2 hours for a connecting flight"
優點： "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
優點： "Not much"
缺點： "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
缺點： "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
缺點： "Always 1.5 hour late. The airport management does not care about international flight delays!!!"
優點： "Crew was very good."
缺點： "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."
優點： "We made it in one piece"
缺點： "Flight was 4 hour delayed while passengers were on the plane. There was no communication whatsoever. Once we left, tv and entertainment along with WiFi were never working during the flight. Very small and uncomfortable plane."
缺點： "Same problem as the first segment (see above)"
優點： "Service over all"
優點： "Food—though not much of it! If you’re asleep, good luck getting any food afterward. They were out of breakfasts after I awoke. Didn’t they count the reservations?"
缺點： "Restrooms dirty, cabin dirty—no owriodic seeeps, staff that makes no effort to interact. They appear frantic and overworked. sure hope the pilots are more engaged than everyone w Turkish Air"
優點： "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."
缺點： "I like everything"
優點： "N O T H I N G"
缺點： "Very unorganized and poor communication services"
優點： "Everything, Good service, timely and on pojnt"
缺點： "There was a slight delay on landing"
優點： "I liked nothing about my flight."
缺點： "It was extremely hot on a 10-hour flight. Crew was not friendly, almost rude. Seat space was VERY tight."
優點： "Easy to board, friendly, good food."
缺點： "It was too hot inside, the air was on but not very high maybe 76-78. Could not sleep because it was so uncomfortably warm"
缺點： "Damaged luggage. My fist time traveling without my parents and didn't know what to do. Tried looking for someone to contact on the Turkish airlines site, no luck. My mother will help me when she gets back from her holiday."
優點： "The bag with the slippers toothbrush etc"
缺點： "The food"
優點： "We arrived at the desk and no staff or customers were there. Turns out they don't fly on Thursdays. What? So we rebooked and will fly out tonight. Overall, a huge inconvenience for my family waiting for us overseas. Plus we had to book a place to stay in Miami for the next 24 hours. Whew!"
缺點： "Flight delayed about 2 hours past schedule. When drafted my seat fouls not recline. When I asked for assistance from flight attendant she practically blew me off. This was a9 hour flight!"
優點： "The seats not very comfortable. The staf not friendly at all."
優點： "I would love to fly with them again"
優點： "Safety and comfort. The people were so nice."
缺點： "What I didn't like was when Turkish Airlines told us that in order to get free hotel and free transportation because our layover was 13+ hours we must buy Turkish entry visas which costs us $200.00. The visas should've been free because we were on transit."
優點： "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"
優點： "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."
缺點： "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."
優點： "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
缺點： "Chaotic boarding procedures in Istanbul airport."
優點： "Food and entertainment are great"
缺點： "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."
優點： "All amazing"
缺點： "Terrible Airline- cancelled flight and rescheduled long flight leg for another day without notice"
優點： "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
缺點： "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."
優點： "Still able to rest & crew very nice and helpful"
優點： "Food, service, attitude."
缺點： "In Istanbul airport not enough people speaking English. No USb to charge my phone."
優點： "Entertainment system, food"
缺點： "Announcements illegible"
缺點： "Groud crew told the passanger off. You want to fly sit down now."
優點： "Great service, great good!"
優點： "Everything was good."
優點： "Great food,wine and snacks!"
優點： "Good food & service."
缺點： "Extremely cramped seating with inadequate space between knees & seat in front making the trip unnecessarily uncomfortable."
缺點： "Boarding need to more organized."
優點： "the croe tretment"
缺點： "changing the gate"
優點： "terrific in every way; precision, kindness, style, food, great atmospere"
缺點： "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
優點： "The plane size & comfort was excellent. The staff were very friendly"
優點： "Terrific hot breakfast in bus. class"
缺點： "Window did not darken like the others."
優點： "Great atmosphere, crew was excellent!"
缺點： "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
優點： "Crew was great and helpful despite oversight in my special meal."
缺點： "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
優點： "General flight journey"
優點： "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
缺點： "the headrest is hard. Apart from that- all was fine"
缺點： "Boarding was very slow."
優點： "Food, entertainment and crew was exceptionally friendly."
缺點： "Seats not great for such a long flight."
優點： "Helpful and kind crew"
缺點： "I wish there was WiFi"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
缺點： "Larger meals."
優點： "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
缺點： "Transfer point needs upgrade."
缺點： "The flight was cancelled and had to be rerouted on United Airlines."
缺點： "Turn the lights on early making it hard to sleep"
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
優點： "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
缺點： "There were several flight delays and gates were changes a few times."
優點： "Entertainment options."
缺點： "Service was poor, seat did not recline, and the food was terrible."
優點： "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
缺點： "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
優點： "Nice people and good service"
缺點： "Not much"
優點： "Friendly hostesses"
缺點： "Flight was delayed 3 hours"
優點： "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
缺點： "Nothing to say"
優點： "Snooth and efficiënt with a KLM service"
缺點： "No entertainment"
優點： "Nice flight ...was comfortable travel ...good food.Thanks"
缺點： "No such things"
優點： "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
缺點： "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
優點： "Nice flight, nice crew, and a nice experience."
優點： "Nothing really"
缺點： "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
優點： "Boarding was quick, Flight on time....just a regular service and plane"
缺點： "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
優點： "Pleasant flight"
優點： "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
缺點： "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
優點： "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
缺點： "I don’t like the limited choice of drinks on these short KLM flights."
優點： "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
缺點： "The food was okay, not that great."
優點： "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
缺點： "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
缺點： "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
優點： "Great crew service. Among the best ever."
缺點： "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
缺點： "magazines very dog eared and some badly torn"
缺點： "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
優點： "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
優點： "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
優點： "The constant supply of food that was offered to you. The crew was nice and always helpful."
缺點： "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
優點： "Speed, crew, and reliability."
缺點： "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
優點： "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
缺點： "Nothing. This is filler text to meet the min. characters."
優點： "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
缺點： "Quite bummed the plane didn't have wifi / USB"
優點： "Staff, service"
優點： "Was able to check in online, very convenient and easy to access site."
缺點： "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
缺點： "I slept didn't have snack offered and no entertainment"
缺點： "they keep using a very old 767: no personal entertainment screen, no USB outlet and absolutely freezing temperature. Most of the people put on their heavy coats."
優點： "Great stewardesses"
缺點： "Pilot got us yo phl in record time. Praise the Lord."
缺點： "Wheel got stuck during takeoff. Had to fly standby to get home. Originally told I would not get home that day. It was 8 am"
缺點： "It’s perfect"
缺點： "On time and a little early"
缺點： "No wifi or entertainment was available. Food was mediocre."
優點： "On time"
缺點： "I bought ticket on British airways. If I had known I would be switched to AA, I would have just bought it there & paid less"
優點： "on time departure offered a beverage and snack"
缺點： "we had to circle phila we had to wait for our gate"
優點： "The internet and movies"
缺點： "The AC was not turned up it was very hot and even after I asked nothing was done."
缺點： "Checking bags in PHF very poor. Disorganized and poorly managed. Staff needs more training and explicit direction. Kiosks should ALL be in working condition!"
優點： "Seating had a good amount of room and was comfortable."
缺點： "Bathroom was messy and a little disgusting."
缺點： "Staff friendliness. Not forever late. Not losing kids stroller"
優點： "Smooth ride"
缺點： "Baggage claim was terribly slow in Philly (again)"
缺點： "The female staff at the desk where the luggage is dropped and boarding passes are issued was very rude. A little smile makes a difference vs being rude to customers. Apparently she needed to know that she is getting paid because customers like us choose to fly AA or BA"
優點： "It was fast"
缺點： "They could have offered headphones, the charging outlet didn’t work"
缺點： "Extraordinarily rude staff, no information, mess with gates, staff not willing to help. Really rude and awful-worst experience ever!"
缺點： "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."
缺點： "I am tall and seating is a little tight."
優點： "Trip was wonderful."
優點： "On time, and frequency of water service"
缺點： "That bathroom smell was frequent in the cabin."
優點： "Great food, on time, smooth service"
優點： "Check in"
缺點： "Missed connection"
優點： "The staff was very cheerful and helpful !"
缺點： "The food could be better"
優點： "Price and service"
缺點： "Outdated airplanes"
優點： "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
缺點： "Entertsinment system , TV's are too small and not enough programs"
優點： "Boarding gate people were great about being communicative about the delay situation"
缺點： "Delay for...rain"
缺點： "No entertainment monitor"
優點： "Food was okay.."
缺點： "Had a bulk head seat that turned out to be not one."
優點： "On time departure"
缺點： "Why do not they serve FREE water????"
優點： "Pilot did good job in tricky conditions at landing."
缺點： "Wish food were served."
缺點： "No priority boarding for people with babies and toddlers"
缺點： "It's AA, never again"
缺點： "There was no wifi"
優點： "Quick boarding and on time departure"
缺點： "Late by 40 min"
優點： "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
缺點： "The overhead bins didn't have enough space for carry on for everybody flying."
缺點： "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
優點： "Prompt boarding & early arrival. Staff was also friendly"
缺點： "See my previous comment"
缺點： "In seat entertainment"
缺點： "Sits not suitable for long distance travel"
優點： "Attendants were wonderful!"
缺點： "Baggage claim time - but that's a Philly issue."
缺點： "Overall good thanks"
缺點： "Delayed on tarmac 20mins in Chicago, then delayed getting to the get in Philly, bags took 40 mins to get to carousel"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "Long wait time"
優點： "Crew was nice"
缺點： "I hated my seat. Last row. Seat didn’t recline. Right next to the bathroom. That should not even be a row for passengers!"
缺點： "Luggage took 30 minutes to get to pickup and it was covered in vinegar. The snacks on the ride really stink. A little bag of pretzels. Boarding and I boarding took forever"
優點： "not much"
缺點： "too many crying babies"
優點： "Flight was on time. Everything went smooth for being in coach."
優點： "There were some great employees but unfortunately one of the team didn't share their personality"
缺點： "There was one employee or steward who just didn't seem to want to be there did his job but compared to the others was not on the same page of the team"
優點： "Food was great."
缺點： "The WiFi was horrible. The provided movies to watch would constantly buffer."
缺點： "Tight seats, seat belt uncomfortable"
缺點： "Delayed departure and several gate changes"
優點： "I was able to make my flight."
缺點： "Crew were not friendly or helpful while boarding."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
缺點： "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."
缺點： "The Kayak interface messed up my flight schedule and I ended up getting a non refundable and unchangeable ticket. I lost all my money on that ticket. No more Kayak for me. Ever."
優點： "The fact that we got there safely."
缺點： "Took them 90 minutes to fix a seat belt because they kept bringing the wrong part. They got it right the third try. The cabin crew sat in the back and chatted for an hour while we sat at gate. Not even a glass of water offered. Then we were diverted to Pittsburg because of weather and sat for an hour. Again no water offered. So on 5 plus hour flight crew went around once. The final straw was they blamed weather for the delay when in fact it was not being able to find the correct seat belt in due time."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Flight was delayed Before we boarded but then once we boarded we Sat for another hour."
缺點： "Not enough leg room"
優點： "FREE TV on the plane....all planes should have it."
缺點： "Flight never happened. American Airlines saved the day. It seems to me, the issues with United are deeper than we ever thought. I was highly disappointed with their inability to rectify the situation."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "i sat in front of the exit row which was feeezing. My boyfriend and I needed extra blankets because it is a red eye and sleeping is important but they would not give them to us. We were pretty much shivering the entire way home and could not sleep."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Lost bags and unable to have bags delivered as instructed. Unprofessional driver and still no resolution for receiving lost item."
優點： "Staff was very kind and genuine"
缺點： "the plane was absolutely freezing cold!"
缺點： "Paying for baggage"
缺點： "Internet was down the whole time"
優點： "Still stuck here"
缺點： "I hated not having access to movies on my personal device."
優點： "Flihht was cancelled night before. Rep said impossoble to get him home the same day. Looking online there were flights available, just more expensive and doesnt follow their policy. Very disapointed"
優點： "very smooth and fast"
缺點： "some of the united employees were rude"
優點： "That I survived."
缺點： "30 min delay because of a.c. and still was not fixed"
優點： "Boarding on time, wi-Fi entertainment and staff were friendly"
缺點： "Nothing to suggest"
優點： "I did like that we boarded quickly and efficiently. The attendants were very respectful and kept very quiet throughout their food and beverage service so others could sleep which was quite professional."
缺點： "I didn't like that the only guy on the flight that kept his light on the entire trip had to sit next to me. I was able to sleep regardless, and I understand that it is out of the control of the crew or myself or anyone but that guy... but that was less than desirable. Other than that, great flight."
優點： "Everything went smoothly and as planned"
優點： "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
缺點： "There was a sick passenger on board. The crew spent 40 minutes trying to convince him to get off the plane. He refused and after 40 minutes, they left him on and we finally left the gate."
每天清潔，並在 台北市飛往 費城的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 費城的機上會提供口罩
從 台北市飛往 費城的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 費城的彈性機票