每天清潔，並在 台北飛往 薩爾瓦多的機艙內安裝HEPA高效濾網
缺點： "I did not take the flight. The airline changed the scheduled flight. I reached out to JustFly who booked the flight and they said they would rebook a new flight for me but I have yet to receive any notice that my flight was changed."
優點： "Crews were attentive to elders."
缺點： "Food is mediocre."
優點： "The crew did a great job making sure everyone was safe and comfortable."
缺點： "Be friendlier for pets flying in the cargo hold. Reducing the capacity from 20 to 5 per flight and regularly increasing the fees is not helpful at all."
優點： "Hello kitty everything!"
缺點： "Have no recommendations...everything was great"
優點： "WAS OK BUT NEED BETTER PILLOWS"
優點： "Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them."
缺點： "Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Smooth take off & landing! Great entertainment!"
缺點： "Food, not enough. Snack is not good."
優點： "The crew was very helpful and amazing. The food was healthy AND delicious. Very interesting selection of movies, music, games. A small pillow and blanket was provided to everyone."
缺點： "The first few rows of my section received drinks in the first round, but then the attendant ran out and forgot about the rest of us. I am tall, so the seat was not very comfortable for 13 hours of flight--had neck pain afterwards."
優點： "attentive staff"
缺點： "they destroyed my suitcase"
優點： "The in-flight entertainment options were rather sparse (compared to other airlines I've flown in the past e.g. Singapore Airlines/Qatar/Emirates). However, everything else was pretty good. The bathrooms were maintained throughout the flight and I appreciated the water bottle so I wouldn't have to keep waiting for the little trays of drinks to come around."
優點： "the new 777 aircraft, and friendly and efficient attendants made the flight a pleasant ride."
缺點： "the flight was delayed due to late arrival of the aircraft, and then we were delayed on the runway waiting for take off."
優點： "Hello Kitty themes"
缺點： "Coffee served diluted ."
優點： "The crew was helpful we landed at Taipei was on time."
缺點： "My flight from Vancouver to Taipei was poor I'm not impressed with the menu the vegetables and chicken was half way cooked. I was sick after I eat the foods. My connecting flights was too long I was at Taipei for more than 18 hours. The company could have been provided a hotel. I was miserable at the airport. The EVA Air has excellent foods and good crew. The Air Canada could have been provided a better sets for families with childrens. I was sitting 39 A next to a window. There was a family a mom and two child was separated from there mom. The mother of two was upset that she was separated with her two little girls. I feel bad with the two little girls that their mom was sitting behind us. So, I decided to move where the mom was so that the mom and two little girls could sit together and the mom was very happy and Blessed."
缺點： "It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "Booked/ paid/ and got refused to fly by Evaair as they and Justfly didn’t process the ticket properly even after received money for a month. And they left all the stress to customer had to book another flight at the airport."
優點： "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
缺點： "For such a long flight, the seats were too small and not enough leg room."
優點： "People were lovely and efficient"
缺點： "Seats were pretty ordinary"
缺點： "The crew were not very friendly, they went about their tasks but did not engage with the customers in a friendly manner. It was very much as though they were doing the minimum for the job/flight. For instance, when you board and sit down the first thing they give you is the menu and then the landing card. But I've just sat down I don't need these two extra pieces of paper immediately. I sat on an aisle and must have been knocked 5-6 times by the carts. After I was bumped then I hear the 'excuse us, carts coming through'."
優點： "The food and drink."
缺點： "Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers. I don't normally require politeness, but I don't expect rudeness either."
優點： "Was quite nice for a two hour flight. They gave us a free meal again."
缺點： "Nothing I didn't like."
優點： "Food is good"
缺點： "Delay for 1 and half hour"
優點： "The flight attendants are very attentive and polite. The journey was smooth. Overall great experience!"
優點： "same comments as the Toronto to Taipei sector...."
優點： "The crew was gracious and didn't bother my sleep to eat."
缺點： "The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend my time"
優點： "I like the option of the food, the service, and the seat was good enough for economy class."
缺點： "the entertainment needs to be updated."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "The is nothing I can say I did not like with the Vancouver to Taipei Sector of our flight. I was impressed with the crew, the food, entertainment, seat space, leg room, etc..."
缺點： "This is my wife & I flying with EVA Air. My wife and I have travelled with many international and domestic airlines for 38 years now since we started travelling. This was is our first experience with EVA Air. I’d recommend EVA Air’s Premium Economy. The seats were wider and leg room was excellent. The amenities were great especially the entertainment part. TV Screen in front of the passenger (installed behind the seat in front) was very clear. it was the same as if watching movie on an iPad. The food was great! Both my wife and I like the dinner and the breakfast served. Also, the price of EVA Air’s Premium Economy is great compared to similar Asian Airlines from Vancouver to Manila. EVA Air was the cheapest when we started shopping for flights from Vancouver-Taipei-Manila."
優點： "Staff was very helpful. They went above and beyond."
優點： "Very modern airplanes. I love the fact that I'm able to tack the conditions and location of the flight on the screen in front of me, watch movies and all sorts of entertainment. Menu is delicious and staff super professional and well trained. Thanks."
優點： "After having flown numerous airlines to Asian countries over the years, we are extremely happy to have found EVA Airlines. After flying EVA the last 5 round trips we are happy to say they are the #1 airline of choice. Actually, we will fly no other than EVA as they have the cleanest planes and the best of service from the check-in counter, thru the security and flight staff, all are the best and most devoted to assist you in any way needed along your trip. Professionalism and cleanliness matched only by their devotion to be the best"
缺點： "There is nothing to dislike about the airline or employees"
優點： "Staff was extremely attentive and friendly"
缺點： "No complaints"
缺點： "I have never sat in such terrible plane seats. First, there are FOUR seats but there are only THREE partitions at the bottom, meaning I had to share leg space and purse space with the stranger next to me. It's awkward enough sitting next to someone I don't know and having to worry about accidentally leaning on him when I fall asleep but having to constantly be in contact with his leg was very uncomfortable. I kind of got over it after awhile but I could tell the kid I was having leg time with was super uncomfortable since he would jerk his leg away every time it touched mine. Sorry to be harsh but I don't know how you're getting 9.0+ scores from the other customers. Yeah your flights are cheap but your seat options suck and the movies weren't good enough to make up for it. D+. You get what you pay for I suppose but your tix weren't that much different from the other more comfortable airlines."
優點： "Food was actually OK and the alcohol selection was good."
缺點： "I was in the last row aisle seat 73H. Prior to take off I requested to move to the opposite side 73 A and B because they were empty. I had a passenger on the window side and this particular FA said said OK, but she said to do it after the flight takes off. Later I took my things and this time another FA rudely said I cannot move because the empty seats were required for FA's to rest on this 14 hr flight. Fair enough. But not once did they sit at those empty seats at all. When I had to continually get up to allow my window passenger who frequently uses the toilet. Why lie?"
"Orden y organización"
"Clean aircraft timely departure and arrival"
"Is the decime time i don’t receive any help from you"
"Comida y entretenimiento"
優點： "The crew is very polite and organized. They are really making an effort to be on time"
優點： "Buenos protocolos COVID"
缺點： "En la reservación de kayak no aparece el código de reserva de vuelo de cada aerolínea. Para encontrarlo hay que buscar en la página help.kayak. Al no tener ese código disponible a la mano lo se puede hacer check in. Estuve llamando al Contacto Center de Avianca y el servicio fue muy deficiente."
優點： "Economy was comfortable. Affordable and just great overall."
優點： "not much"
缺點： "same reasons given for previous flight"
優點： "Boarding was fast and we left on time"
缺點： "There was no sign or indication at the gate the we were at the right place. The screens in the terminal also didn't say anything about it."
優點： "I loved that the crew was helpful especially when i experienced a medical issue. The crew and med staff helped me stay calm as they assisted me. I also love the food and drink options in economy."
缺點： "It would be nice to have the option to check carry-on as the overhead bins filled up very quickly."
優點： "They gave us a pillow and a blanket"
缺點： "The earphones for the tv were weird"
缺點： "Rude check in employees, mediocre flight crew terrible food. Only good thing about the flight was the check in counter people at Asunción airport. The rest was so bad, will never flight with Avianca ever again."
優點： "The pilots landed quite peacefully and the airplane was clean"
缺點： "Food was disgusting. Not many options to choose from."
缺點： "The time"
優點： "Everything I liked"
優點： "Rude people"
缺點： "More heart felt people"
優點： "Nothing. Since I missed my conection with Avianca ( I got there 10 after the inicial boarding) Avianca didn’t let me enter"
缺點： "Customer service in Avianca sucks. I got charged $600 to get in the next flight, and nothing was my fault"
優點： "I like the service"
缺點： "It will be nice if there are healthy food options"
缺點： "Some employees from the airport Benito Juarez looked into my baggage and stole some souvenirs, please be advised to do not leave your baggage with the airport standby system, there are some private lockers that you can use instead."
優點： "Just the fact that I’m glad to make it home."
缺點： "The entire flight ordeal. From beginning to end."
缺點： "First flight delayed, which meant I missed the second flight. What should have been a 6 hour trip became 22 hours. After rescheduling first flight and getting to MIA at 2330, I learned my flight for 0455 was cancelled, which meant my bag that was en route was cancelled. Customer service via phone is completely useless (after a 30 minute wait time). They put me in a hotel and told me to get my bag in the morning when getting on my next flight to GUA. Got there @ 1000 and the avianca baggage office AND the ticketing counter aren’t staffed until 1130 am!!!!! Had to leave the country having no idea where my bag was, now stuck in GUA without it. I’m beyond exhausted and will NEVER AGAIN do business with avianca under ANY CIRCUMSTANCE. Terrible doesn’t begin to describe it."
優點： "One of the best meal ever in a business class flight"
優點： "Our original flight was late arriving, so left late. Did arrive 10 minutes prior to departure time for the connecting flight. They held the flight, which was nice since about 10-15 passengers boarded late. The A330 to San Salvador was OK. An older plane, showing ware. Business seats were average at best."
優點： "We booked a flight in December to meet my daughter and son in law in Cancun on Avianca. We have not traveled very much internationally and wanted to schedule our flights to arrive close to the time my daughter and son-in-law were arriving from Colorado to Cancun on their flight. We had booked this flight especially because of the closeness of the two arrival times. When we got to the airport to check in for flight we were told that the flight was overbooked and that we were being put on a Aeromexico flight that had to go through Mexico City with an arrival time in Cancun that was 4 to 5 Later than originally planned. My daughter and son-in-law were just about to board their flight in Denver to Cancun and had to scramble to arrange transportation to be able to meet us at the airport so that they didn’t have to wait for five hours in Cancun for us. We were only compensated with $14 that expired the same day to use in the airport for a wat later than originally planned. My daughter and son-in-law war just about to board their flight in Denver to Cancun and had to scramble to arrange transportation to be able to meet us at the airport so that they didn’t have to wait for five hours in Cancun for us. We were only compensated with $14 that expired the same day to use in the airport for lunch. We will never use Avianca again it was a terrible experience all around. Although Aeromexico was a fantastic airline and the service was excellent with them. I would highly recommend Aeromexico if you were thinking about traveling in central America or Mexico."
優點： "Checkin staff very helpful and quick boarding. Infligjt staff polite and professional"
缺點： "No much leg roon."
缺點： "I had to ask for a pillow 3 times, twice from the same flight attendant who never bothered to comply. The food and entertainment were good though."
優點： "Served a snack and had usb charging in headrest."
缺點： "Seats very uncomfortable and crew more friendly with Spanish speaking people."
優點： "to San Salvador was great. Great service, little time to evaluate."
優點： "Everything was perfect !!!"
優點： "faltando una semana antes del viaje la aerolinea me envio un correo electronico diciendo q mi vuelo habia sido cancelado., que tendria q salir un dia antes o esperar en otro pais no mi final destino por mas de un dia.,.. es inconsebible q suceda esto., compre mi ticket por adelantado desde septiembre y me encuentro a dias de viajar con esto., que irresponsabilidad de esta aerolinea., despues de llamar por mas de 5 veces con 5 diferente personas... por fin llegamos a un acuerdo de cuando me podria ir... el dia original era 18 de diciembre estoy programado para viajar el 23 y con la persona q hable mi itinerario es Mia-SanSanvador-Tegus... en el WEB dice MIA-Nicaragua-San Salvador - Tegus... voy a recorrer practicamente toda centro america para llegar a mi desdtino final... nose a quien echarle la culpa... a KAYAK"
優點： "Food. As usual with avianca was amazing."
缺點： "The staff. Completely unprofessional. Flying executive from SJO to JFK with the Costa Rican staff was amazing. This one compared, was deplorable."
優點： "Christian the flight attendant was amazing!"
缺點： "The flight was delayed out of JFK for some unknown reason (definitely not weather or missing plane since it was the first flight of the morning). Several passengers were told their connecting flight would definitely be held for them. A few of us asked for a guarantee because we would rather pay to rebook another flight than get stuck, and the gate attendents at JFK said it was certain we would make our flights. Once we got to El Salvador we were told they never intended to hold our flights. Avianca agents there told the handful of us going to Cancun we we're rebooked on Copa Airline and would have to go to Panama first, then Cancun, and arrive around 10 pm instead of 11 am. Other passengers were stuck in El Salvador for even longer. For our trouble, they only offered a $70 voucher for Avianca which is essentially useless to most of us since it has extensive restrictions. On top of this, the plane seating was small and the food was terrible. When we got switched to Copa there was at least slightly more leg room and better food. Do not fly Avianca!!"
優點： "Speed and punctual"
優點： "Good time and good customer service"
優點： "Boarding, plane, entertainment were very good."
缺點： "During a six hour international flight, we only saw the crew once, when they served the not very good food. Actually, bad. After that, nowhere to find something to drink or a snack. It just seemed impossible to get someone, since the back of the plane was full of people all flight."
優點： "The counter officer was great, the service inside the airplane was amazing. Overall a great flight. I love how Kayak send you reminders about the flight status and anything related"
優點： "Bought hotel for us to stay the night."
缺點： "Miss booked our flight 30 passengers stuck overnight in San Salvador. Missed my connection to Pdx."
優點： "Superb service, great staff, clean airline, timely take off and arrival"
缺點： "they cancelled flight without giving us warning and we had to fly out following day on different airline"
缺點： "Un servicio terrible, desde las filas de chequeo , salimos mas de una hora tarde y media , en un avión que tuvimos que salir a la pista, para adorarlo soy una persona con discapacidad y subir y bajar esas gradas para mi fue traumático, esta gente sobreviene sus vuelos . TERRIBLE experiencia con AVIANCA"
優點： "Food, crew"
缺點： "Audio system is old and did not play audio stations, just the video, which is displayed in a few small screens."
優點： "Entertainment screens"
缺點： "The service in general. Rude staff. Food tasted really bad, still get nauseous just thinking about it."
缺點： "My passport was not due to expire for the NEXT 4 months AFTER my come back day The lady from Avianca didn't let me board due to my passport expiring 4 months after my return day. I had to pay for a 24 hours expedite / rush passport. ALSO, once I got my new passport (17 hours later) I was told that I had to pay $170 penalty for moving my departure day and $680 because I had to adjust to the new ticket price. At that point I decide to buy a new ticket with a different airline. AVIANCA SUCKS!!! They are NOT very accommodating at all. Will not recommend this agency and I WILL NEVER ever again will use their service."
優點： "price, on-time, food, entertainment system"
缺點： "Inferior seat-backs have no storage for water bottle and person items like books. What's with that?! If meant to increase legroom, not satisfactory solution."
缺點： "My flight from El Salvador to Bogota was cancalled, so I waited at airport in El Salvador 7 1/2 hours and on the return I got to the counter at 4.05am for a 5.00am flight, with just check in luggage and they would not let me check in, so I had to stay in Bogota an extra night and pay a change, fee so basically everything was very poor"
優點： "The food was good and the crew was nice"
缺點： "Purchased a round-trip in and out of El Salvador. On the return to El Salvador, ticket agents made me purchase a one-way return to the United States, claiming that I would not be allowed to enter El Salvador otherwise since I do not have residency there. Despite repeatedly explaining to them that I had done this multiple time before on other airlines, and that immigration in El Salvador does NOT ask for proof of return, they would not let me board unless I purchased a return ticket to the United States. As expected, I was NOT asked for ANY proof of return when entering El Salvador. The Avianca staff was uninformed, wrong, and rude. They showed no interest in listening to us or helping us solve this problem. I will now have to call and cancel this ticket, and fight to get the $25 ticketing fee refunded. Do not expect great service from Avianca."
缺點： "No social distancing‼️Service on plane just horrible"
優點： "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"
優點： "Crew was awesome."
缺點： "See comments above"
缺點： "Check-in counter: clerk was “mute”, no greeting, no words about the gate, luggage destination, passport paper. Poor communication: 90 minutes delay, but no announcements Inconsiderate: when the “business class bathroom” located between business and economy classes, was unoccupied, the fly attend Commanded not to use after standing there for 10 minutes. No tea or coffee with breakfast Gate has no information: no destination, no time indicated"
優點： "Food was good"
缺點： "The crew is rude. Constantly bumping into people and never saying excuse me or sorry. The bathrooms were also very gross and wet with standing water on the floors in 4/5 opportunities."
優點： "The crew were excellent! Always smiling and attentive. Particularly attentive and compassionate towards older passengers and mom’s with children. Kept the restrooms clean/tidy! They made me feel as if I were in 1st class!! Thank you Crew members! You made a difficult journey for me a pleasure!"
缺點： "The seats!! We’re too squeezed together!! We all found it difficult to breathe, as we felt like “SARDINES” packed neatly in a can!! Which also made it difficult for leg room. I tried to not recline my seat, as I knew how I felt when passenger in front of me reclined his seat. Please, try to give us a little more space !!"
缺點： "My baggage was lost and I have yet to receive it."
優點： "patience n attitude of crews"
缺點： "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
優點： "Well looked after from start to finish!"
缺點： "Service was so bad from Istanbul to Kabul"
缺點： "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"
缺點： "The Turkish government not allowing me to use my ticket."
缺點： "Security lines for US departure way too long. Turkish Airline needs more people to speed up process."
缺點： "See volume issue from earlier."
缺點： "The vegan meal was a bit underwhelming. I ended up not eating."
缺點： "The Istanbul airport is very large and there are many people. The signage is generally pretty good, but it was confusing getting off the airplane from Berlin and seeing a sign saying something like " foreigners." I waited in that very long line for at least 30 minutes which ate up most of my layover time. Only to find out that it was for people with visas coming into Turley. I was directed to another, poorly marked, line for people transferring planes."
優點： "Best flight I had ever seen on the earth"
優點： "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
缺點： "Nothing , it was all good"
優點： "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
缺點： "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."
優點： "crew, food, entertainment was great. Seats were terrible"
優點： "Very organized and efficient."
優點： "Good selection of entertainment, comfortable seats."
缺點： "poor to non existence service in economy class. all crew up front with zero crew In back."
缺點： "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."
缺點： "Everything was pretty good."
優點： "The staff was excellent - wonderful service except the people who let some dog owners on board without bothering to check that they were in their soft cases and not smelling up the plane and walking in the aisles when food was served."
缺點： "I wish the seats were just a little more accommodating of a normal sized behind! Hard to squish for 10+ hours."
優點： "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
缺點： "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
優點： "Good flight service. Nice STAR lounge in Milan"
缺點： "On line check-in does not remember frequent flier info."
優點： "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
缺點： "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"
優點： "the crew was wonderful!"
缺點： "the landing was bad"
優點： "kosher meal was good, entertainment was varied , included beer wine attentive staff"
缺點： "no leg room in seat, it took a long time to board waiting in line"
優點： "landing in jeddah was very bad in caressive manner... but all other things were good"
優點： "Turkish crew members are usually very friendly."
優點： "Food, service, toiletries, entertainment"
缺點： "Airlines cancelled flights out of Rome and made several changes to our return flight which caused us to stay 22 hrs long layover in Istanbul. We had to make several long phone calls to ensure we can get the connecting flight from istanBill to San Francisco."
優點： "That it was a direct flight ."
缺點： "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"
優點： "The service"
缺點： "I honestly think the flight it self was a good experience for me y really don't have any negative thing to say about the airline"
優點： "Crew were very curteous"
缺點： "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish airlines"
缺點： "Wine program for international business class was sub-par"
優點： "Check in was.quick and efficient in Venice ..for a short flight they served a nice meal complimentary"
缺點： "15 hour stop over in Istanbul with the rudest, prejudiced airport staff ever!!!"
優點： "Nice crew, clean plane"
缺點： "Flight was 2 hours delayed- late to my connection so luggage was lost and I was 3 days without luggage."
優點： "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
缺點： "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."
優點： "I enjoyed the flight"
優點： "Really comfortable flight! Great selection of entertainment. Meals were delicious, crew was accommodating!"
優點： "The food, crew was very nice abd the service in general is great."
缺點： "A little bit the delay"
優點： "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
缺點： "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"
"The entertainment unit not work. It kept freezing up, the map kept moving around to other parts of the globe, so,e functions didn't operate at all. Finally less than halfway through the flight the unit froze up all together and was completely unusable. Also, the seat wasn't able to recline as the button on the seat was completely missing!"
優點： "The crew was amazing. One of the flight attendants Keddie deserves praise for bringing me snacks even after the main serving was over when I was sleeping."
缺點： "Boarding at JAC was done by walking to plane. Signage for the correct plane was absent, and some passengers were erroneously trying to board the wrong aircraft."
優點： "The crew amd aircraft was wonderful"
優點： "On time arrival and departure."
缺點： "Under the Covid circumstances, it was a good experience."
缺點： "Come on, business class is better in the train than in a plane? My foot was a box of 20 small chips, sausage and a very small candy"
優點： "Quick and easy boarding"
缺點： "Clean the cabin more diligently. There was a open unfinished cup of soda and cookie wrappers in my seat back compartment"
優點： "On time"
缺點： "Flight attendants not friendly"
缺點： "The international flights plane was much older - janky outdated screen that’s hard to use, zero leg room, and usb outlets that didn’t work. Also the WiFi kept dropping. The delta staff, food service and nice extras like warm cookies and towels were excellent."
缺點： "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"
優點： "Great crew, great entertainment, came in early"
缺點： "Really rough landing"
優點： "Crew was good, plane was clean. We left on time and got in a bit early."
缺點： "Don't like the Comfort plus seats that have the dividers vs basic arm rests. TSA is a JOKE, got the random strip search where they pulled apart every nook and cranny of my personal bag and carry on item. Relieved me of my PLASTIC corkscrew that I've traveled with for 15 years. Almost missed the flight and I was there plenty early."
缺點： "The schedule was not good and I was needed to take later flight than I ordered."
優點： "The flight from Dallas was on Wednesday the 8th of August. It was scheduled for a 32 minute layover, which turned into a 30 minute layover. My son, who I booked the ticket for, ran all the way to the connecting flight's gate. They'd already closed the doors, and wouldn't let him on. Consequently he had to be re-booked onto the next flight, which didn't leave until 2200."
缺點： "Did I mention that he'd taken a Greyhound bus to Dallas from Memphis on Monday the 6th of August? He got to DFW airport on plenty of time for his flight to Scotland. It should have been DFW to JFK to Glasgow. Delta cancelled his flight. Citing "weather issues." My family researched this, and couldn't find any weather issues in the North East or NY area."
缺點： "No videos or entertainment."
優點： "Everything went smoothly - very happy"
優點： "Nice flight attendants"
缺點： "This was the longest part of a three flight trip back to DCA and there was no movies. This was completely unexpected, so I wasn't prepared to entertain myself for 5 very long hours. It would have been nice to have know this ahead of time so I could have brought a book with me. Early notification thru the app is the way to go."
優點： "The flight was fine"
缺點： "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
優點： "Everything was perfect."
優點： "Crew was very helpful."
缺點： "On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack."
缺點： "Super noisy due to being in the last row! Couldn’t even watch a movie. Bathrooms were so dirty and door didn’t close properly. Air vents didn’t reach to aisle seat. Awful."
優點： "great crew, very nice and helpful often looking for ways to serve people. More leg room. I had a free upgrade to exit row seating. Food was prettu good for a flight of that length."
優點： "The service and non stop smooth ride. Boarding was a new experiance taking a bus to the plane. Was quick and crew helpful storing my carryon. Everyone very helpful."
缺點： "Overall the flight was good. It would be nice to see if we are Lincoln and Wi-Fi and the greatest selection of movies to its offerings."
缺點： "Padding on seats are worn out. Very uncomfortable"
優點： "no one woke me up"
優點： "Comfortable seats"
優點： "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"
優點： "A pretty well-run flight, till we landed and waited on the tarmac for a gate. Otherwise, uneventful. Lunch was decent. Crew was good."
優點： "On time"
缺點： "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"
優點： "on-time and quick boarding times"
缺點： "Waiting too long before take off with no circulation of cool air"
優點： "Free movies helped make the flight go faster. Also when possible my girlfriend and I were seated together despite having seats assigned at the gate."
缺點： "Being in zone three meant checking bags on every flight. That's a side effect of picking the cheapest tickets so not really Delta's fault but it says that I have to put something here."
缺點： "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."
優點： "Flight was delayed for over 6 hours. Not an ideal way to spend the day."
優點： "Clean plan and efficient boarding procedure."
缺點： "Horrible delay. Took off almost two hours post originally scheduled time."
優點： "aircraft is very clean. faster than imaged. the most impressed thing is it has a variety of entertainment programs."
優點： "Who could ask for more?"
優點： "Entertainment, food having only two seats on our side of aisle."
缺點： "Leg room"
優點： "Trip and flight crew excellent!"
缺點： "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"
優點： "The flight attendant was wonderful and was funny on the flight. Kayak kept me informed of all gate changes and delays."
缺點： "The Delta app did not update about any of my gate changes nor were they announced by the gate agents."
優點： "No delay and the flight was ahead of the schedule (arriving)."
缺點： "The airplane was too old and seats were too crowded."
優點： "Crew smiling at the end of the flight."
缺點： "Cheap coffee (although it says Starbucks, I have tried better)."
優點： "First we had a mechanical after boarding. I was rerouted through Atlanta. That flight is now delayed by 2hours. I then had to reroute to West Palm Beach instead of Ft Lauderdale. I will leave 9 hours after my original flight time and arrive 8 hours later. Just ridiculous"
缺點： "See above"
優點： "Friendly crew, navigation around storm, comfortable flight"
優點： "Delta crews are the best in the US, very competent and they know how to take care of you."
缺點： "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"
缺點： "Seat back entertainment was outdated and non functional. Drinks were served but not a pretzel or peanut to be seen unless you were in first class."
優點： "I was seated in the first five rows; the flight attendants were truly outstanding."
缺點： "In a very modern Barcelona airport, traveling down and up flights of stairs to reach a bus to board the aircraft is a joke."
"Never booked this flight"
優點： "Friendly crew, great access to a variety refreshments, robust entertainment library."
缺點： "No suggestions."
優點： "Very nice airplane and pleasant crew"
優點： "The crew."
缺點： "The time between flights."
優點： "Customer care was super supportive"
缺點： "Inflight sandwiches"
缺點： "Fix the damn KIOSKS at Vienna!"
優點： "Great plane and staff"
優點： "Great crew, comfortable seating with enough leg room."
缺點： "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
優點： "The flight crew was so friendly and the food was really good."
缺點： "They left my bag off the plane. Ridiculous."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Lovely crew, very helpful"
缺點： "Larger meals."
優點： "The crew!!"
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
優點： "Everything OK"
優點： "Boarding agent extra effort to improve my seating!"
缺點： "Food amount less than expected."
優點： "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
缺點： "I would have to dream something up."
優點： "Nothing to mention"
缺點： "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
缺點： "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
缺點： "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
優點： "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
缺點： "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
優點： "Was happy to pay extra 45.5 pounds for laugages which was hidden"
缺點： "Not happy to pay extra money for my case"
缺點： "Nothing special"
缺點： "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
優點： "Good flight, arriving well on time."
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
優點： "Good entertainment options. Nice flight attendants"
缺點： "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
優點： "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
缺點： "Can't think of anything."
優點： "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
優點： "Able to fly direct to ansterdam"
缺點： "Have to lay over on the way back. More expensive than other airlines."
優點： "The crew were hardworking, responsive, conscientious and friendly"
缺點： "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
優點： "Nice flight, nice crew, and a nice experience."
缺點： "The streaming service didn’t work"
優點： "Flight crew was fine. Food was good."
缺點： "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
優點： "Friendly staff"
缺點： "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
優點： "The aircraft was clean"
缺點： "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
缺點： "Please Endeavour to put the expiration date on the food served in the flight."
優點： "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
優點： "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
優點： "Helpful and smiling cabin crew."
優點： "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
缺點： "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
優點： "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
缺點： "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
優點： "Comfort economy well worth the extra."
優點： "good service"
優點： "Loved the service...everything was excellent"
缺點： "The bus class seat was a bit narrow at the feet"
缺點： "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
缺點： "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
優點： "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
缺點： "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
缺點： "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
每天清潔，並在 台北飛往 薩爾瓦多的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 薩爾瓦多的機上會提供口罩
從 台北飛往 薩爾瓦多的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 薩爾瓦多的彈性機票