每天清潔，並在 台北飛往 莫斯科的機艙內安裝HEPA高效濾網
優點： "Super good crew."
優點： "Amazing crew, great seating area and tasty menu."
優點： "Crew were great. Flight was not full."
缺點： "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
優點： "Yes and yes"
缺點： "Not sure because I have never had a better experience."
缺點： "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
優點： "Superb service."
缺點： "Meals were average for airlines"
優點： "Everything, perfect flight"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "Cabin crew knew how to work."
缺點： "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
缺點： "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
優點： "Prompt and timely service"
缺點： "Food can be more tasty"
缺點： "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
優點： "Everything else"
缺點： "Food was less than marginal"
優點： "Friendly staff."
缺點： "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
優點： "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
缺點： "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
優點： "The flight attendants were nice, attentive and joyful!"
缺點： "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
優點： "Brand new aircraft, excellent service and food"
缺點： "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
優點： "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
缺點： "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
優點： "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
缺點： "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
優點： "Great service and comfort."
缺點： "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
優點： "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"
優點： "wide seats. great service. on time."
缺點： "food was not as good as one would expect."
缺點： "There was not much leg room in the seatings"
優點： "All the crews were friendly and helpful!"
缺點： "I wanted to watch Hindi movies with subtitles..."
優點： "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
缺點： "Nothing bad to say about this flight. Great airline."
優點： "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
缺點： "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."
優點： "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
缺點： "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
優點： "The service, kind and pleasant."
優點： "Service was great."
缺點： "Bit on the cold side."
優點： "Crew was overall friendly"
缺點： "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
優點： "Helpful staff and a comfortable trip. A plus all the way around"
優點： "Service is very good."
缺點： "Too warm/hot inside the cabin throughout the flight."
優點： "the flight time was quick , by the time you took off you practically were preparing for landing"
缺點： "nothing disappointing"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Polite crew took good care of my needs"
缺點： "Food was really bad could do better . Movies were not as current but a good collection."
優點： "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
缺點： "No complaints"
優點： "Overall very good."
缺點： "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
優點： "Everything is suport wonderful"
缺點： "Price. it's better"
優點： "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
優點： "Crew was outstanding"
缺點： "No sound on my entertainment system"
優點： "It is really nice to have a direct flight option to Singapore"
缺點： "the gates the time intervals and the connections..."
優點： "Everything else was good"
缺點： "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
優點： "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
缺點： "Can't think of anything:)"
優點： "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
缺點： "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
優點： "Service and Operation"
缺點： "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"
缺點： "veg food was mostly repeated in all the meals, didn't track who is vegetarian, so ran out of veg food. Pizza wasn't great."
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
缺點： "Being on time"
缺點： "Everything else"
優點： "Great seats, great crew."
缺點： "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"
優點： "Crew was great."
缺點： "There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket."
優點： "I am so glad to choose you guys thank you for everything"
優點： "cheuk in 快！吾使等太耐！"
優點： "Seating and entertainment was very good."
缺點： "Hindu Non vegetarian meals could have been better"
缺點： "It was good service by emirates"
優點： "Excellent food and serving"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Nice flight sttendents"
缺點： "Seats too small"
缺點： "Very bad service we press the light no one comes and the food is really bad and my mom we to go get a cup of tea for her headache and the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup"
缺點： "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"
優點： "good flight"
缺點： "Woke me up for breakfast"
優點： "The aircraft and flight crew was good. Entertainment selection is awesome."
缺點： "People traveling on this sector just don't know how to behave. It's amazing how the crew puts up with this. As the food service is going on, there were several people who wanted to move up and down the aisle disrupting the service several times. When the flight was taxiing after landing, people had already got up from their seats and were trying to take their bags. Despite many announcements, pax did not care. Hats off to the crew who patiently handled it."
優點： "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
缺點： "The lateness of our departure with no reason given from Dubai."
優點： "Nice new Boeing 737 with great movie choices."
缺點： "Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian)."
優點： "Very comfortable flight in A380"
缺點： "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "Food ,seat,everything was just great"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
缺點： "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
優點： "Loved the service. My flight was from NYC to Milan."
缺點： "There was not one thing."
缺點： "Dubai to blre flight was better than IAD to Dubai as there was a chewing gum stuck over the window's edge next to my seat."
優點： "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
缺點： "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely."
缺點： "I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!"
優點： "Choice of movies was good"
缺點： "Changed flights in Dubai but there were not enough or easy directions. Could not hear boarding announcements due to announcement issues. Crew who served were rude and not useful most time, except couple of crew members. Ear phone not working, took a while after asking to get new one. Food was cold and poor - did not have second bite on most food. Crew serving was as if they were in training (must be) Cramped seat, which did not recline much, which was unusual for Emirates. Glad to be out of that plane."
優點： "The seating had enough room which made us feel comfortable. Also, the food is is per expectations"
優點： "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
缺點： "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."
優點： "food, comfort, entertainment, staff - very good all round"
缺點： "toilets could have been a bit cleaner"
缺點： "I was expecting a ve"
優點： "Friendly crew"
優點： "Facilities and Crewe in business class were great"
缺點： "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"
"Utter chaos boarding in Athens."
"Everything was great with Turkish Airlines."
優點： "Overall is perfect"
缺點： "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"
優點： "No complaints, Turkish airlines is simply one of the best company in Europe."
缺點： "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."
缺點： "We were delayed for quite some time with no explanation."
優點： "Everything with the airline was just fine. I’m overall very happy with the flight."
缺點： "The only thing that really made the flight not so pleasant were the really bad smelling passengers on board. People, please, take a shower before boarding on a passenger flight."
優點： "Departing on time"
缺點： "Rear bathroom cleanness."
優點： "Crew were so patient"
缺點： "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"
缺點： "Very poor boarding conditions. The board only said "proceed to gate". Once at the gate, there was not one single boarding announcement. People next to the representatives started to get up and everyone else followed."
缺點： "the flight it was on time and the personal on the board it was very nice"
優點： "Excellent service, flight attendants are very kind, answered questions, very caring to seniors and children (couple seniors next to me and a little kid in front of my seat). Good are good and always provide variety of drinking. Smooth and punctuated flight. Thanks for your excellent service!"
缺點： "Nothing I do not like. I will take trips with your airlines in future when having s chance."
缺點： "Deplaning and boarding at Istanbul. There were no gangways. We were made to get into a bus in heavy rainfall. We were drenched by the time we got into the next plane."
缺點： "the food is a bit tastless"
缺點： "The lost 3 of my bags"
優點： "Convenience and price"
缺點： "On the flight from Kabul to Instabul the tray tables were rickity and the TV screens did not work."
優點： "good flight"
優點： "Everything good"
缺點： "All good"
優點： "It was unfortunate that our flight was delayed by 7 hours. The crew was nice. The plane was small but it was ok."
優點： "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
缺點： "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."
優點： "Asked for emergency exit but was told to pay. Managed to change inside the plane."
缺點： "Turkish now joins the sad club of airlines that charges for better seats."
優點： "Pleasant, very standard flight, arrived safely."
缺點： "Flight time left origin very very late at night, would suggest to leave earlier in the day"
優點： "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
缺點： "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."
優點： "Everything seervice greatzwhe"
缺點： "When the flight was over"
優點： "Overall, the flight was good, right on schedule. Crew were very nice and professional."
缺點： "I was in one of the seats next to the lavatory and the smell was quite unpleasant. Actually, I perceived a bad odor during boarding, the toilets were not cleaned for our flight."
優點： "As usually, the crew, good, entertainment, and comfort were all marvelous."
缺點： "The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff."
優點： "They are literally the BEST airline I have every flown! All the crew are so nice and it is their policy to give you all of the comforts - pillows, blankets, headphones, drinks (including alcohol), movies, musics, games, meals, snacks and probably more! I don't think they have a way to take money! This was the best flying experience I have ever had! The plane itself was also very nice. There was touchscreen in front of me with all kinds of entertainment plus a USB charger for my phone. They also made sure the closest connecting flight folks had gate attendants waiting for them. The service is phenomenal all the way around!"
優點： "On time Good service Just excellent It's first time for me with turkish airline but I love it"
缺點： "No thing"
優點： "The entertainment options were great."
缺點： "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."
缺點： "My flight was delayed, and the wrong gate was initially listed for my connecting flight, causing me to miss my flight. I asked to transfer to the next flight, but the staff there argued with me and refused to do so, saying I must purchase another ticket. I was forced to purchase a visa, go through passport processing, and purchase a new ticket that cost nearly as much as my entire round trip ticket from the US. I then had to pay to stay overnight in a hotel and had to make alternate arrangements to meet my hosts when I finally reached my destination."
優點： "Excellent customer service"
優點： "The staff from check in to on-plane service was very friendly and courteous and clearly did their best. The suppers were phenomenal! and the other meals were ok."
缺點： "The computers at the check in desk kept going down, but the staff handled this issue very well. The gates REALLY need a digital board that displays upcoming flights so that I can confirm I am at the right gate."
優點： "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
缺點： "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"
缺點： "I wasn't given an option to ask for a vegan meal at any point in the booking process. When I asked for a vegan meal on the plane the crew said I should have asked for one ahead of time and did not have a vegan meal for me."
優點： "The service was good, inflight amenities were nice."
優點： "Everything. The crew was very accommodating as well as helpful."
優點： "Good Food, Comfortable Seats & Good Entertainment Options"
缺點： "I showed up roughly an hour before the flight, as I had no bags to check in. The employees at the check in counter had already cleared out, so I was unable to get my boarding pass. Then when I called in, they were extremely unhelpful. They gave me no alternative options, and instead only listed out a ridiculous list of fees and said I they could get me on a flight a different day for a total cost that was greater than what I had paid for the entire round trip ticket. I asked to speak to a manager and they refused to connect me. I ended up buying a one way ticket home with another airline. I will not fly with Turkish Airlines again in the future, and I would definitely not recommend them to anyone. Just beware of this service if you see them listed as the cheapest option."
優點： "Entertainment center was great, also food was very good."
缺點： "In a 12 hour flight, it would be good to have a small snack between the 2 meals. The crew should improve their English level, specially when flying on a flight to the US."
優點： "Good food choices and entertainment"
缺點： "Leg space and seat width"
優點： "I have flown with all big airlines including Lufthansa, BA, Delta, American and others. This flight was by far the best experience I had. They have lovely serving crew so no one actually hesitates to ask or want something. They have helped me and my two toddlers along with 3 other similar families of an incredible amount to make sure they are all comfortable. No wonder that received the best airline of europe award for several years in a row...There was only a 20 minutes delay during take-off and we still arrived home a bit early... Very smooth flight, one that I still cant believe I had with my 2 toddlers. Strongly recommended."
優點： "I am always pleased with Turkish Airlines service and I love that they still give the little extras. It makes me feel more comfortable and the earplugs are always welcome!"
優點： "Turkish Airlines has the best service in the industry, being in a stressful job and dealing with people, the attendants do an excellent job trying to cater to passengers needs to make their trip joyful and easy. 5 star service. I'd prefer them over any other company whenever possible."
缺點： "The touch screen did not work properly"
優點： "Boarding was efficient and the crew were nice."
缺點： "the seating is horrible. it was the tightest seating I've ever experienced."
缺點： "Wifi on klm"
優點： "Muslim food"
優點： "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
優點： "Great crew."
缺點： "Ran out of business class meal. Substituted a Econ class."
缺點： "Crew members in Amsterdam were very rude and disrespectful"
優點： "Reclinable seats."
缺點： "The food!! The lights could be dimmed as it was a night flight."
優點： "The crew and the timing were ok"
缺點： "The seats were uncomfortable"
優點： "Crew was great, very responsive and hospitable!"
缺點： "more lunch choices, especially choices without dairy products."
優點： "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
優點： "Nice attention and good food. Plane and seats are confortable"
優點： "The space at my feet with the chair in front was a bit akward."
缺點： "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
優點： "Nice aircraft"
缺點： "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
優點： "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
缺點： "A lot of delays, on both flights. We spent twice as much time waiting than flying."
優點： "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
缺點： "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
缺點： "Turn the lights on early making it hard to sleep"
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
缺點： "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
優點： "Very pleasant, professional crew"
缺點： "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
優點： "Crew where awesone and the choice of entertainment was fantastic"
缺點： "Seats way to close together"
優點： "Employees were very friendly"
缺點： "The seats were very small"
優點： "Was happy to pay extra 45.5 pounds for laugages which was hidden"
缺點： "Not happy to pay extra money for my case"
優點： "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
優點： "Crew was awesome"
缺點： "Still waiting to board after missing this connection had to be booked on another airline"
優點： "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
優點： "Really friendly staff. Great service"
優點： "Good flights. Good prices."
優點： "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
優點： "Very friendly staff"
優點： "Airlines issue"
缺點： "Profiling certain customers"
優點： "Helpful and smiling cabin crew."
優點： "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
優點： "Got to Amsterdam on time and everything was great including the staff"
優點： "Flight was on time and quick and comfortable"
優點： "Good multi media access and content"
缺點： "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
優點： "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
缺點： "Nothing! It was all great!"
缺點： "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
優點： "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
缺點： "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
優點： "Speed, crew, and reliablity."
缺點： "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
優點： "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
缺點： "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
缺點： "Did not get the luggage from connecting flight from Amsterdan to Basel"
優點： "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
缺點： "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
優點： "Crew was excellent"
缺點： "Economy was very tight! Seats were uncomfortable"
缺點： "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
缺點： "For United to go out of business"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "Not delay the flight causing me to not have enough time to connect In Frankfurt."
優點： "FA did his best"
缺點： "Flight not cancelled"
優點： "The crew were pretty good. The entertainment system and selection of movies were superb. Even though they were the same plane/airline this plane offered more leg room than our previous flight."
缺點： "Limited choice from the beverage cart. Our group just doesn’t care for Coke products. But that seems more like a preference issue, so take it for what it’s worth."
缺點： "Sits not suitable for long distance travel"
優點： "The crew was not very outgoing at all and the seat was super uncomfortable."
缺點： "I had to run to my flight because United scheduled two flights literally back to back and was very nerve racking"
優點： "Most of the staff were good and helpful. Chicago had a snow storm and it was frustrating but not their fault...I did get a free drink on the plane for all the delays."
缺點： "The boarding process. Again, not the staff's fault."
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Like being able to watch a film on my own device, two thumbs up!"
缺點： "Seats are small, snacks are tiny for a 2 hour flight. If you are hungry - buy a meal before boarding"
缺點： "Nothing, The flight left with 45 minutes of delay, for a trip of 6 h they only gave a juice and a biscuit."
優點： "Kids dont like fancy spices. Both ways we had ravioli. Thai. Spinach. Sundried tomatoes. Quinoa. Plain breakfast sandwich was best for both kids. If there is a special thing for kids make it clear. We would have taken that. Many tv disnt work. Froze on games. My kid did not need it. Others on plane whined. Parents fault, yes. But maybe service tv's. It was unclear how to get help."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "Like so many others, my flight was delayed. This was due to the scheduled pilot calling in."
缺點： "There was three hour deley because the pliain didn't arrive on time."
優點： "I fly with United often, even before United was United when they were still Continental. I remember the seats being more comfortable and having a few more inches of room. I sat in the last row out of my own choosing because the middle seat was empty. However, I didn’t realize the last row seats don’t recline. I was just glad the flight was only two hours long."
缺點： "No free entertainment. You have to pay for everything now. The seats are smaller than what I remember."
缺點： "Our flight was delayed and despite assurances by United staff at the gate in Seattle that we would make our flight in SFO to Zürich we were too late and we missed our flight to Zürich. 14 hours later we are still at SFO trying to get on a flight to Frankfurt then on to Venice. We shall see if it actually happens. The couple we are traveling with gave up and went back home to Boise. They also bought their tickets through Kayak."
優點： "Quick flight - happy crew - United rocks!"
缺點： "Toronto Airport needs to get their act together. This is twice now that there were two Star Alliance flights to Denver at roughly the same time - United and Air Canada - miles apart in the terminal. Yet only the Air Canada one was on the flight board. I. Er half the flight walked to F64 and then had to run to F97. Shoddy."
優點： "From beginning to end the United crew was friendly, engaging and helpful."
優點： "Even though we took off late, the flight landed early. We were served two meals and a snack. Entertainment was fine."
缺點： "It's a 12 hour flight. It's exhausting"
優點： "Crew was super friendly"
缺點： "Small plane, bumpy ride is to be expected. This one was a bit more than even I’m used to."
優點： "My club membership....lord knows you need it with United"
缺點： "Delayed past the point of no return....where do you want to spend the night?"
優點： "5hr flight felt like 2! Fast boarding, fast exit. Luggage arrived very quickly!"
缺點： "No tv...I guess because it was an overnight flight. Seats don't have much leg room and my knees really hurt. I'm only 5'6."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Mechanical delay of scheduled flight Had to walk through two terminals in Houston Not a big dela, so I rated it okay overall"
缺點： "Everything was great except a stewardess that was flying on the plane not working got her suitcase then her carryin and her purse and literally was holding up everybody behind me while she was getting it all hooked up. The stewardess that was working when we got to the door said she was sorry she should not of done that. Hook it up when your off the plane I guess. Otherwise it was great."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
缺點： "All of it. Pretty much everything."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "The crew and overall experience was very good. Things were on time and communication between crew and passengers was very good"
缺點： "It would be nice if United staffed their check in counter more than three hours prior to the flight or at least told their customers not to arrive more than three hours prior to the flight. We arrived early to avoid lines and congestion due to spring break, TSA, and customs only to find the counter closed."
優點： "Flight was on time and the flight attendants were friendly"
缺點： "Food was mediocre-especially the breakfast sandwich (it was cold mystery meat)"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "Getting home."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "Flight canceled due to weather. Eunice Daly in Newark was kind and efficient with finding a new flight to my final destination of Indianapolis. She was great and is a huge asset to united airlines! Bravo eunice and bravo united for having people like Eunice working for them!"
優點： "Free entertainment for the 6+ hour flight"
缺點： "Says wifi is available for in flight use except you have to pay $15.99....."
優點： "Rud staff"
缺點： "Fll united club"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "The improved United iPad / iPhone app is interesting and our aircraft had AC power outlets between the seats (in a hard-to-reach location). USB jacks on the seat backs are much more preferable."
每天清潔，並在 台北飛往 莫斯科的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 莫斯科的機上會提供口罩
從 台北飛往 莫斯科的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 莫斯科的彈性機票