每天清潔，並在 台北飛往 考艾島的機艙內安裝HEPA高效濾網
優點： "I liked the fact I was put into a quality seat after I had booked a normal economy seat. Nice upgrade. I got lots of leg room."
缺點： "The flight was delayed because of a maintenance issue. We made up some of the time, but it was an issue."
優點： "Friendly crew"
優點： "I really liked having some of the seats left empty, to decrease risk of Covid-19"
缺點： "The man in the window aisle took off his face mask shortly after take-off, and the flight attendants ignored it, until I requested attention, more than 40 minutes later. They should be paying more attention to face mask wearing!"
優點： "The crew was great. The pilots too."
缺點： "The audio and video at my seat did not work correctly."
優點： "Comfortable plane due to few passengers"
缺點： "7 hour delay after flight postponed."
優點： "The crew was pleasant and professional. The on-board entertainment was excellent and the seats were actually comfortable. I was provided the option to use any restroom by the crew without regard to my seating location."
缺點： "Nothing comes to mind."
優點： "Boarded in good time, friendly crew, flight was comfortable, entertainment was good - and most importantly, landed on time!"
優點： "Comfortable and spacious seating. Quick and smooth flight."
缺點： "Since this was such a short flight, there wasn’t much to improve."
缺點： "I wanted an aisle seat."
缺點： "You guys didn't allow me to get in this plane and i missed my flight."
優點： "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
缺點： "Quicker way to get off plane"
優點： "The flight wasn’t overbooked so there was plenty of room. So important on such a long flight."
優點： "Service was great"
優點： "They ran out of my preferred menu choice for the first meal. Martha went out of her way to bring my first choice for the second meal, which was very thoughtful. Nancy brought my friend an extra meal."
缺點： "I thought there would be more new releases to watch, but overall the selection was good."
缺點： "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"
優點： "Good service this morning"
缺點： "All good"
缺點： "Going to Delta today to see if they can help me...we'll see!"
優點： "Smooth sailing"
缺點： "Small bathrooms, difficult to access."
優點： "I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money."
缺點： "Seats very tight!"
優點： "Smooth flight; on time; easy check-in"
缺點： "Food was o.k., but not great"
優點： "The take off and landing were very smooth and the crew was nice."
缺點： "Crying baby aboard"
缺點： "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."
優點： "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
缺點： "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
缺點： "Not being to check our tickets on line"
優點： "Good flight crew"
缺點： "Delayed due to mechanical issues. For 3 hours. No offers for free drink or wi fi. When we finally land we were on the runway for half hour."
優點： "Easy transition from one gate to the next.."
缺點： "The food was not fut for human consumption and the servers did not care"
優點： "Got in 1/2 hour early"
優點： "on time"
優點： "Crew was friendly"
缺點： "We were delayed an hour and a half"
缺點： "rescheduling Putting my wife on a different flight seating us in middle seats"
缺點： "Flight was late by almost 2 hours!!!"
優點： "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
優點： "The stewards and flight was overall fine. In fact I found the stewards to Atlanta from West Palm very accommodating."
缺點： "I have reservation on booking Comfort plus next time I fly though. There appeared to be no difference in the seating or service as economy. A lesson learn I guess. I will atillflyDelta but stick to economy. I saw no perks"
優點： "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
缺點： "The seats were hard, and it was hard to fall asleep."
缺點： "When I got to the airport they were not helping me to get to the right place to get my flight I lost it"
缺點： "Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water."
優點： "Requested a special meal over the phone when I checked in i.e. 24 hours before talk off, customer support confirmed my request but the crew told me that they had not received anything as such....crew didn't even bothered to offer any alternative. I was fine, didn't have any reservations but my wife and kid went starving all the way remember it was a 15 hour flight"
缺點： "That we weren't automatically transferred to the next available flight to Burbank."
缺點： "The flight attendants were unfriendly and borderline rude. I felt like when I asked for anything or was just up stretching my legs that I was bothering them. There was also quite bit of turbulence in the first two hours- I have traveled a lot and I felt like it took the pilots too long to find a smoother altitude."
缺點： "I am a 5'3" 125# woman who, unfortunately, had a middle seat assignment. The passenger to my right, on the aisle, weighed approximately 375# and took up 1/3 of my seat. The arm was not able to go down comfortably, and when it did it was not usable . The passenger on my left, window seat, was probably 6'7" and had to sit with a man spread in order to fit. I could not move and was extremely uncomfortable. The plane was overbooked so I was unable to move. Therefore, worst flight ever. Plus, I paid for a full seat and was only able to occupy half of it."
優點： "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
缺點： "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
優點： "on time. great flight attendnant"
優點： "Flight was on time and left and arrived on time."
缺點： "Should offer headphones for free."
優點： "Overall great experience"
優點： "Everything was average but the crew"
缺點： "I found them rude and not helpful regarding my connecting flight"
缺點： "Flight was delayed due to late arrival of plane. Crew was not courteous and rushed people to board"
優點： "Delta crews are the best in the US, very competent and they know how to take care of you."
缺點： "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"
優點： "Crew was very friendly. Connections great"
缺點： "Seats very uncomfortable."
優點： "The aircraft was very clean, neat and well maintained. The crew was friendly. Process of checked-in luggage was seamless and straightforward."
缺點： "I found the istructions on some restricted items to be confusing and contradictory between instructions at the airport, the AA website and the TSA website. The agent at the counter was well-informed, though, and it all ended up going well."
優點： "The crew did great"
缺點： "During covid-19 they are not even attempting at providing a modicum of social distancing. Every seat in both of my flights was completely filled, meaning that we were squished up next to everyone despite any efforts to stay 6ft away from each other in the airports. Many passengers were wearing their masks incorrectly (not covering their nose, TAKING OFF THE MASK TO SNEEZE) and were not being asked to wear their mask properly by staff. I felt completely unsafe and won't be flying American again until there is a vaccine for covid."
優點： "Missed my connecting flight due to the flight from lax was delayed for 50 minutes, because of no fuel"
缺點： "They should tell about why they are postponing the flights constantly. Just a flight delayed 4 times and no explanation."
優點： "Yes all good"
缺點： "Nothing I can think on to improve."
優點： "On-time, crew was nice."
缺點： "Seats are too tight. Board from the outsides in, not front to back. Windows seats in the back go first (after first class, ADA, etc), and fill the cheap seats back to front. As it is, literally everyone with an aisle seat ends up on first and overheads fill before people have a chance to know, requiring a lot of against-the-flow foot traffic and delays pushing away from gate."
優點： "Crew was good"
缺點： "Plan was in poor condition and needs updated and cleaned"
優點： "There was a lot of entertainment choices"
缺點： "Seats are so crammed. Plane was late."
缺點： "Onboard entertainment was not reliable on one of our TVs, and the earphones ports barely worked, had to hold the plugs to hear. MinimL food choices, and you had to go to the rear of the plane to get it. Staff on plane was not super friendly."
優點： "Crew was outstanding."
缺點： "I had to check my carry on."
優點： "Overall a very good flight"
缺點： "The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline."
缺點： "Most everything could have been better. All phases were far below average."
優點： "I have never experienced as smooth a landing on both legs of the trip. I’ve never flown American before and in comparison to other air lines I think they must have the most experienced pilots. Everything else was equal in quality to other US airlines I’ve flown, the usual stuff on long distance flights - but I felt the staff were a notch above the others as regards friendliness and helpfulness. I had a very smooth trip, no delays or problems. I will fly with them again."
缺點： "Bathroom on the plane could have used a good cleaning."
優點： "Chicken wrap"
缺點： "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device. And no power - neither usb nor 3 prong"
優點： "Landed early and safe. Crew was nice and comfort was okay"
優點： "Flight on time"
缺點： "Service, quality of food, availability of food choices"
優點： "Our flight was delayed for almost 3 hours. They accomodated us with free snacks and sandwiches. The flight crew were very professional and were nice to us, because a lot of us were worried about making our flight. They kept us updated with all the changes. They had good entertainment selections. The pilot got us to our destination about 5 minutes early."
缺點： "Our flight was delayed about 7 times, we changed gates twice, and the I got to my second layover with 20 minutes to spare instead of the usual 2 1/2 hours. When I tried asked the stewardess if I could deplane with business because I was running late for my connecting flight, she said they no longer do that because passengers don't listen to them. Instead of trying, she juat said no. I felt like an inconvience to her, like it was my fault I didn't have enough time between my flights."
優點： "Our seat was in a row with more leg space and this was wonderful for my husband who is tall. Also the entertainment system was great and the crew very nice."
缺點： "The food in this flight was TERRIBLE! It had been a long time since I had had such poor food on a flight. Also the delay on this flight made us miss our connection to Madrid and navigating Heatheow was a bit of a nightmare."
缺點： "Flight was delayed"
缺點： "The lack of entertainment, and the excruciatingly long boarding process."
優點： "The flight had lots to offer for free entertainment."
缺點： "The Wi-Fi, while with a new, less confusing process, it very expensive for a single flight, but that's an industry-wide problem. As far as what American Airlines' problem is, this whole Economy class ticket system. Even with Economy Plus, there's less leg room than they used to have, and it becomes a comfort issue. And for the record, I'm average height."
優點： "The staff"
缺點： "The snack selection and lack of entertainment"
缺點： "My husband started coughing really badly. I rang the call button to see if a flight attendant would come and maybe help me. Eventually, after about 6 minutes, he managed to control his breathing and still no flight attendant to be seen. Only after 20 minutes while distributing the meals, one of the attendants shuts the call sign of and continues. This is not the service we usually get from Avianca!"
優點： "Crew was nice and the staff at LAX was cool. Everything else was ok to good."
缺點： "My checked baggage got left behind at LAX. I got it the next day."
缺點： "51/2 hour delay!! Should have brought in another plane."
缺點： "The baggage customer service said the crew will wait for us, but they never did. THANKS for NOTHING!"
優點： "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
缺點： "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."
優點： "Except for narrow seats, all fine"
缺點： "Narrow seats (we were in exit row, so plenty a leg room)"
優點： "We got there safe"
缺點： "Flight was delayed an hour because of a flat tire."
優點： "The crew was nice"
缺點： "It felt like flying low cost, no entertainment, they had screens in the center but I couldn’t see it cause I was sitting by the window, and no choice of what to watch."
優點： "Huge clean plane"
缺點： "Cramped seats"
優點： "Nice crew, quick boarding"
缺點： "quite a bumpy ride, passenger's drink next to me went everywhere as a result; No entertainment"
優點： "Even though we were group 6 both ways, boarding was smooth and fast! We arrived early and was able to check our overpacked carry-on. Luggage was unloaded within minutes of our getting to the baggage claim. We were even able to move up to the middle of the plane coming back home!"
缺點： "Nothing comes to mind!"
缺點： "I didn't get home til 1am bc of this flight delay. A lot of the passengers were on the final leg of overseas travel, so we had a really hard time with the delays. Boarding was inefficient. Cree counted us like 6 times. Why is that necessary? Plane was old and uncomfortable."
優點： "Entertainment comfort crew food fligjt"
缺點： "Not 1 thing"
優點： "Tight isles tight seats crabby attendants sucks the life out of you. You arrive at destination feeling dead."
缺點： "Movies were ok. The food was passable, but, no place to eat it. Small trays, no place to put anything. And no sooner you get organized and situated to eat and was movie their ready to collect trash. Can I eat without choking my food......I got 8 hours to kill! Luggage was there when we arrived.....guess that was good...."
優點： "The movies were great. Staff wonderful, accommodating."
缺點： "I absolutely hated the flight from pdx to Minnesota. Plane felt unsafe, smelly & generally scary."
優點： "New aircraft, very comfortable"
缺點： "The Flight Attendants were HORRIBLE. They were rude and dismissive to all passengers, One in particular (Suzette) actually made a passenger sitting next to me cry. I was embarrassed to be an American. It was a nightmare of a flight because of the flight attendants."
缺點： "No wifi nor power outlets. The entertainment was okay at best."
優點： "Crew was good."
缺點： "The television was in the aisle and couldn't be properly seen. Also there was no outlet charger. During boarding, even thou they called by group number, the crew allowed a queue in the front, making it confusing who was in line and who wasn't. Better wait till the end to board that get in that mess"
優點： "Clean, smooth flight, on time. Enjoyed the blankets and the inflight movie options were good."
缺點： "Cramped, and we didn't get seats together... Hate the system where you have to pay $30-$95 additionally to choose your seats before check in, just doesn't seem fair when the tickets are already crazy expemsive and you're paying for your luggage as well... if you don't pay extra, you (we) end up sitting across from the restroom for six hours of in and out excitement."
優點： "Crew was very upbeat and attentive to passengers. We sat in Main Cabin plus and there was a lot of legroom."
缺點： "1. Limited menu of food for purchase 2. wifi did not work over the Pacific--their wifi is ground based rather than satellite based."
缺點： "Pretzels too salty"
缺點： "Still waiting for my refund"
缺點： "No wifi, no headsets to listen to tv"
優點： "the crew handled the lengthy delay as well as they could, seems like they didn't have any information either which is ridiculous."
缺點： "We boarded the plane at 1:30 for a 2:00 flight, there was a filter out in one of the three bathrooms; the option to take a 45 min flight without use of the restrooms was there, we were told to use the restroom if we needed to before the flight so everyone did... then we continued to sit on the ground for two hours. After two hours we were allowed to get off the plane, 20 minutes later back onto the plane, backed away from the gate and then pulled into a different gate and were told to get back off the plane. At this point we were given no info or direction but to go talk to special services if we want to re-book a different flight (sold out until at the earliest 8:15pm). After about an hour they announce they are re-boarding the original plane, takes another 45 minutes to board the plane, then we are told two separate issues caused this lengthy delay one was a filter in the bathroom and the other was a thermostat... seems like very basic standard maintenance issues that could have been avoided with routine checks. We were offered zero compensation, the trip took over 6 hours in all to fly from Philadelphia PA to Boston MA; a trip I could have driven in less time. I continue to have issues with American Airlines and "mechanical" delays, the last flight i was on From Charlotte to Baltimore was delayed an hour due to a strap in the cargo area. I don't understand the logic behind the decisions made to hold the full plane over 5 hours instead of taking a 45 minute flight, but I will say the crew was very apologetic and handled the situation well."
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The flight was smooth and the crew was nice."
缺點： "Everything was good."
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
缺點： "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
優點： "The crew were pretty good. The entertainment system and selection of movies were superb. Even though they were the same plane/airline this plane offered more leg room than our previous flight."
缺點： "Limited choice from the beverage cart. Our group just doesn’t care for Coke products. But that seems more like a preference issue, so take it for what it’s worth."
缺點： "Sits not suitable for long distance travel"
優點： "Plane was amazing! As always I will wish for more leg rim due to being tall. The food was wonderful and the entertainment was well varied and contained several new releases."
缺點： "Leg room!!!!"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "The pilot and stewardess were very pleasant to chat with the stewardess was sweet, pleasant to chat with. All around enjoyable She likes her job as does the captain."
缺點： "I fell getting out of my small seat breaking my glasses and hitting my head on the top of seat’nnn"
優點： "Friendly staff and fast service."
優點： "The breakfast sandwhich they gave me for free (because they didn’t have lunch? Idk they just said don’t worry anout it when I went to hand them my card)"
缺點： "Of course economy is just not comfy. Also I couldn’t sit with my girlfriend :( And the backside of the seat in front of me was dirty (fluid stains). They also didn’t have lunch on a 6 hour flight from 9am-3pm"
缺點： "Upon checking in a boarding time was given of 0530. A line formed to get in a row 1/2. I would think business class would have a separate boarding rather than line 1. Once in line there was over an hour delay in boarding with no I repeat no information coming from the boarding agents, people were not happy as I heard many complaints. I was lucky and got a electronic notification but no reason. What a way to start a vacation!"
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Glad they had a direct flight."
缺點： "The seats didn't offer much room."
優點： "Clean, good crew, not too cramped."
缺點： "Seats are very uncomfortable on the upright position. It would be nice to have some complementary food on a long haul. Even air Dolomiti on a 1 and a half hour flight offers better than... pretzels!"
優點： "Crew was responsive to an engine circuit breaker issue while taxiing and returned to the gate to have it addressed. Took off two hours late, but secure in the knowledge that the problem was not a flight safety issue. Kudos to the crew."
優點： "The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing."
缺點： "The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner."
優點： "The service was excellent! The crew was happy and accommodating."
優點： "Very easy and smooth flights"
缺點： "One hour on tarmac."
優點： "I'm sure this flight would have been fine if it wasn't missed due to previous maintenance delays on my first flight causing a catastrophic snowball to my entire trip."
優點： "The crew was very friendly and light hearted."
缺點： "I like that they had freer media for us to see and wifi abalibl"
優點： "Same as above (for both flights"
缺點： "Same as above (for both flights"
優點： "The crew were friendly and courteous. And the food was delicious."
缺點： "My legs hurt during the flght and I couldn't get pills for air sickness, plus a half-an-hour delay. Also, my screen didn't work properly, which needs repair."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Delayed for over 3 hours due to jetbridge being stuck to plane. Basically 2 5.5 hours have taken me 2 full days instead of one"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Very uncomfortable seating!"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Crew and staff were helpful along the way. I had a pleasant experience overall."
缺點： "I had a seat that had a monitor that was steaming code in front of me for 6 hours. It couldn't even be turned off. The only thing the crew offered was a piece of cardboard to cover it up. "If you download the United app you can pay to stream movies." I hate United and I don't use that word often. I would much rather give praises than complaints. Pay extra for food, entertainment, emergency isle seats... not that the tickets didn't already cost me a fortune. Crew even gave me grief about hanging up my suit!?! I flew to Thailand recently for less than flying to Texas, and everything was included, comfortable, and FRIENDLY. NOT UNITED."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "The crew was very attentive. They offered refreshments when we needed."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "Ease in check in and boarding."
缺點： "Plane size was small until I mentally adjusted."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "The view and legroom was nice."
缺點： "I collect disability each month so I am on a very tight budget. The Spanish speaking woman that pushed my wheelchair told me that I can bring my water bottles full of water through the metal detectors. I asked if she could take me somewhere to pour them out and refill them on the other side. They threw them away at the metal detector. So I had to buy a new bottle for my medicine that I have to take. You would think she would have got it by me carrying these bottles around but nope. She actually said to me that I can give her gratuity now if I wanted. I gave her $1. She then replied in a sarcastic voice " Thankyou you are soooo generous. I don't like feeling obligated to tip somebody because I am disabled and have a bullet in my head."
優點： "After the 2nd broken plane, they gave everyone $10 food coupon"
缺點： "Three hour delay, two broken planes, but all things considered not too bad."
每天清潔，並在 台北飛往 考艾島的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 考艾島的機上會提供口罩
從 台北飛往 考艾島的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 考艾島的彈性機票