每天清潔，並在 台北市飛往 羅得島州的機艙內安裝HEPA高效濾網
優點： "Price, leg room, three choices of meal, excellent transit lounge at incheon airpirt"
缺點： "Wider range of films"
缺點： "The seat needs more support very uncomfortable"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "Crew, food, comfort, entertainment and many good things"
缺點： "I love everything"
優點： "Very clean aircraft."
缺點： "Food and entertainment were not offered so I can’t rate them."
優點： "Again on board everything was wonderful. The A380 was the most comfortable plane I've ever been in. The food was delicious and the staff was pleasant and friendly."
缺點： "Due to weather we had to reroute from JFK to IAD. we waited 3 hours for our bags and then were told to get to NYC we had to pay out of pocket and would be reimbursed later. I was injured and in a wheelchair and this was not only a major inconvenience it was also poorly handled for someone who needed additional help. It was every man for himself. I was very disappointed"
優點： "Attendants friendly, cabin clean"
缺點： "Never got headphones. Seat quite uncomfortable, notciced a large bruise on my leg from where I had been uncomfrtable for the whole flight."
優點： "flight delay for more than an houe"
優點： "Air conditioning low and uncomfortable"
優點： "Reading previous Kayak reviews made me worried about my upcoming trip, but after experiencing everything it all went well. The entire trip made it so easy and smoothly. Definitely I will be using Kayak app again."
優點： "Boarded on time and quickly. Smooth ride made me fall asleep for most of the flight almost the second I sat down (I had been out the night before so that probably also explains it). They left a note saying I was sleeping when they gave out meals and offered it to me even though we were about to descend. I didn't eat the food, nor did I use the in-flight entertainment, so I can't attest to the quality in those regards."
缺點： "Seats a little uncomfortable but this time around I got a window seat as well as two empty seats behind me so I was able to stretch out a bit more and be liberal with my space."
優點： "The cabin crew was very polite. Restrooms were kept clean by the cabin crew"
優點： "Flight attendants were very nice."
缺點： "Movies are old"
優點： "Even though we booked this flight through Southern China Air, the flight was operated by Korean Air. Translation: the service, food, comfort level and crew were highly professional."
缺點： "Great flight! Great service! Great food!"
優點： "Leg room, choice of food and the overall services"
缺點： "Check-in procedure is confusing, needs better improvements"
優點： "Staff is really helpful. Anounsment is proper.variety of food was provided."
缺點： "Your can improve entertainment facility. Food variety can be improved."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Quite a lot of room in economy. Very polite crew. Large, clean toilet. Personal screen with USB charger. Food was pretty good for economy."
缺點： "Not very good with their announcements. Takeoff delayed by one hour. Crew only said a single sentence in English. A bit impersonal."
優點： "Most people sleep as this is a connection from other long flights."
優點： "I like Korean Air because they have really good to excellent service. The entertainment options are really good, and they are very accommodating of special requests and special needs. They are very strict about safety things. Even on a short 3 hour evening flight they provide a pillow and blanket for your comfort."
缺點： "On this flight, the beef dinner option was bad. Terrible strips of beef, and unidentifiable mushrooms."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "A380 is great plane (this coming from a real Boeing enthusiast). Very Quiet! Coach had more leg room than I expected, especially for a non-US carrier. Good service and great inflight entertainment. The airline is not a US domestic carrier so flight staff might not understand every English word of a request but they try very hard. Most US carriers would not try as hard if I were speaking Korean! The whole world does not speak your language and remember that coach is coach for a reason $$$. Customs procedures are out of the control of carriers so comments about that."
缺點： "No individual control for air vent and it was a bit warm for me but most people were comfortable."
優點： "All of the people from Korean Air that I spoke with were very considerate and helpful."
缺點： "No legitimate complaints."
缺點： "too little leg room."
優點： "The food"
缺點： "Economy seating was tight"
優點： "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
缺點： "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
缺點： "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Window seats in business class have direct isle access without having to disturb your neighbor."
優點： "Everything was great except for the lack of internet"
缺點： "No wifi"
優點： "Service counter check in was very helpful"
優點： "Fairly smooth boarding, no problems with luggage."
缺點： "Uncomfortable seating in economy, difficult to make it through aisles due to narrow width. Back ache on this long flight. Bathrooms don't seem to be enough for number of people on this flight. Arrival time is a bit late. Very bumpy flight at 10K."
優點： "Great food selection;just the right amount."
缺點： "Improve sound system;selection of movies & music selections"
優點： "I like the food,the crew are nice and very helpful"
優點： "The movie selection"
缺點： "Let's start with the overrated leg space and seating comfort. It was cramped as with any other regular airline. Seats in the economy section are not comfortable and have no back support. These seats should have better cushions and back support. Our flight attendant had a bad attitude after we asked for wine and didn't offered us any beverages for at least two occasions. No warm towel either. She just skipped us like we were not there. The meals are just ok. Nothing remarkable. Then we stand in line for almost two hours after a 14.5 hours flight to get through immigration. The overall experience was not good at all and for that price the comfort and service should be much better."
優點： "comfort, service, easiness"
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
缺點： "Turbulence and bumpy. I know you can do much about that."
優點： "Well, since it's my first flight out of the USA and using economy class, the experience was great since I have no other flights to compare it too."
缺點： "For such a long flight... maybe more block buster movies to pass time, more music selections."
優點： "Good Customer Service"
優點： "Crew was great"
缺點： "Food sucked, small seats"
優點： "A stewardess accidentally spilled some orange juice on me when serving shortly after takeoff from Incheon, and was extremely apologetic; I have suffered much worse in my fairly long life, I have made much worse mistakes,and it did not bother me at all; I declined the offer of cleaning costs, but the senior stewardess unexpectedly handed me an envelope while I was debarking in Seattle; I discovered it contained cash for the cleaning, an unexpected surprise. The crew overall was courteous, friendly but businesslike, and obviously knew it was their job to make the passengers comfortable and happy -- they did a very professional job of doing so. Three cheers for KAL"
缺點： "The entertainment system is not very important to me. However, it was extremely difficult for me to operate, even to reach the flight progress screen; its primary language of course is Korean, which I do not read or speak, and the required navigation sequences did not appear to me to be logical, Fortunately for me, I am not a TV person and generally read while awake on the flight."
優點： "Excellent flight attendants, plenty of leg room. Great food."
缺點： "All good."
優點： "Made you realize it is possible to have good food Oma plane"
缺點： "Ran out of choices"
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Polite crew, good service, latest movies, comfortable."
缺點： "The cous cous was congealed into one lump. Water in small bottles would be appreciated."
優點： "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
優點： "Business class on A380. The boarding was efficient. The crew and the service was good. The amenities were good, especially the on-board lounge."
缺點： "From Seoul to Atlanta, it was weird that they woke everyone in business class up to serve a meal 5 hours before landing (6pm Seoul time, 4am Atlanta time.) The seats were outdated and are not comparable to other premium airlines."
優點： "A little more leg room than the next leg of our flight."
優點： "737 was comfortable on the bulkhead row, 8. Good visibility."
缺點： "Live TV on would last about 5 min per glitch."
缺點： "We waited in the shuttle bus for one hour while they determined the plane needed maintenance and found another plane to warm up"
優點： "Seats were comfortable enough to sleep for a few hours"
缺點： "The ac in cabin could have been a lot colder"
缺點： "Baggage handler lost my bag, grabbed it off plane cabin, never found"
優點： "I was comped an upgrade to first class for the 25 minute flight. That’s something."
缺點： "A flight that was already 39 minutes late to board, was another 50 minutes late to take off. You really do get what you pay for."
優點： "The pilot did great job.brought us before time."
缺點： "Pay extra for bag :( No video screen No food The check in area was mooved without notice."
缺點： "There was a delay on the departure"
優點： "Great stews"
缺點： "Food, 1st class had granola bars. Live tv was advertised, but not available"
優點： "The crew was great, but overworked."
缺點： "Obnoxious people on board were allowed to be obnoxious. It would have been nice for the crew to follow thru with requests,"
優點： "Nothing n"
缺點： "Again - door broken on connecting flight as was the first leg. American needs to better maintain their planes. This is ridiculous"
優點： "On time"
缺點： "I pre ordered a vegan meal. American Airlines feed me salad and fruit. Not exactly inspiring or sustaining."
缺點： "Thank you"
優點： "Easy flight. Free drinks and snacks. Nice crew."
缺點： "No individual entertainment. Do not help those that are AA members"
缺點： "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."
優點： "Desk attendant was very kind, but clearly had no idea what to tell us."
缺點： "See previous flight post, another delay for mechanical issues, another round of poor communication."
缺點： "Delayed flight"
缺點： "Crew needs to improve their attitude"
優點： "The flight was comfortable and the crew were very nice."
缺點： "I didn't look like that we had to board outside because a flight going to Texas was late."
缺點： "Limited legroom is a problem. Otherwise, the flight was fine."
優點： "Didn't have any entertainment so I was able to sleep."
缺點： "Equipment not functioning so couldn't watch movies or listen to music."
優點： "The flight crew was excellent"
缺點： "Nothing will be done about this but you still cram a lot of people in a small space and it’s even smaller when seats recline"
優點： "Leg space, entertainment."
缺點： "Staff not willing to assist with my poor circulation problem."
優點： "Flight was great!"
缺點： "It was an older plane. We liked the flight to Miami that had the super modern technology with the screens on every seat back to watch movies etc. This plane was kinda lame."
優點： "They rerouted me so I at least salvaged some of my trip."
缺點： "They rerouted me for no reason making me miss my reunion."
優點： "Comfortable wifi enabled jet."
缺點： "Flight delayed over 2hrs. Inbound aircraft mechanical trouble. No info provided by airline. Maddening 10 minute rolling delay. "Your flight is boarding in xx(10) minutes and no airplane is at gate. It's just ridiculous."
優點： "I appreciated the early military boarding"
缺點： "There was a bit of a walk to the reassigned gate for mechanical issues"
優點： "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
缺點： "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
優點： "Time of flight and on time flight"
缺點： "Lack of gluten free snack Cramped knee room"
優點： "Flight was not completely full so I got an empty seat next to me."
缺點： "We were delayed due to some balance issues."
優點： "Good flight overall"
缺點： "The experience at DFW was terrible- long lines to get out of baggage claim because of too few agents to process 1000 people waiting. Also long lines for TSA screening to get to gate."
優點： "Seats were comfortable enough"
缺點： "They force you to get to the airport really early."
優點： "I loved that kayak grouped all my flights together into one easily accessible travel guide. The convenience of it all helped me out tremendously during my first visit to Japan. Overall a wonderful experience!"
缺點： "Absolutely nothing."
優點： "Everything was organized pleasant staff,"
優點： "It was nice that plane wasn't full so I had an empty seat next to me. Crew was nice."
缺點： "AA trying to sell seat "upgrades" during online checking."
缺點： "No charges for cellphones on first class! (Plane looks pretty new as well)"
優點： "The duration of the flight, nothing to do with the airline"
缺點： "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."
缺點： "Extremely old plane"
缺點： "First hearing news of my flight being severely delayed I asked the ticket agent if I should just drive down to DFW from Lawton he reassured me that the plane would get there with time I had to make a split decision to drive down very rapidly"
優點： "Friendly customer service, good snacks."
缺點： "No negative actions or interactions."
缺點： "Lots of turbulence."
缺點： "You will never change anything. It doesn't matter."
缺點： "I miss the flight because of machine JAM paper for the paper tag .. A lot of people was waiting for the customer service and only 2 counter was open only .. Very bad airline"
優點： "The crew is good"
優點： "nothing really good to say"
缺點： "American airline is late most times. I don't really like flight attendants on AA flights. Not polite. I only fly just because it was available I"
缺點： "No TV"
優點： "Plane arrived early."
缺點： "Nothing, really"
缺點： "Obama ground stop in Philadelphia. No one knew in advance? seating very cramped. Entry to aircraft looked dangerous. It would be easy to fall to the tarmac. Very kow railing."
優點： "Quick and easy. Just a 35 minute flight. Wish they could all be like that."
優點： "Stewardesses were pleasant"
缺點： "I had a basic economy so there was nothing I could have changed. The flight was good and captain alerted us frequently of status. Overall good"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "Free upgrade to business class"
優點： "Everything perfect"
缺點： "The only issue that would have improved the trip would be if tickets were free Lol"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "It did eventually get there on time."
缺點： "Last flight changed gates like 6 times, delayed 2 hours, then was cancelled and they moved us to another plane...and two more gates, but to the original time. So I had to keep updating my ride who was (2) hours away. It was only a 1 hour flight. This was my (3rd) flight of the trip and had been travelling for 15+ hours. This was an United Flight."
缺點： "No food.long flight if you come from a connecring flight. They serve pretzels which exclude people who don't est wheat. Serve an option of mixed nuts.breakfast was the ssme a cookie serve a rice cake ootion. I ordered celiac snd got the cookie on the Panama City to Asuncion flight"
優點： "the arrival on the other end"
缺點： "on tarmac 1-1/2 hours conflicting info....went from delay due to traffic/weather, to extended flight time due to reroute, to asking 10 people to volunteer to get off or 10 would be chosen to have to get off, 4 people volunteered, was holding my breath to be “picked off” when the 4 people were let back on and we took off an hour late. the flight steward spoke so unreasonably fast you couldn’t understand a word she said and she had an overall bad attitude....very disappointing from United"
優點： "New plane"
缺點： "Poor service in first class. Made me feel like I was bothering her"
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "Ended up at Logan."
優點： "Customer service in Mexico City is horrible!"
缺點： "Better training for customer service!"
優點： "The flight left on time as scheduled."
缺點： "Prior to boarding United announced it would be a full flight so they offered to check our bags for free. The United employee seemed put off when we let her know my wife & I wanted to check out two carry on bags. After my wife had her bag checked the United Employee looked at me & said “let me have it” while pointing at my right side that was holding my back pack & ticket. I misunderstood because I replied “I am not checking my backpack, only my suitcase.” The United employee said “no, your ticket” which caused an awkward silence of confusion & everyone surrounding us to look at me like I had said something wrong when in fact it was then United employee that was unclear with her words. I handed her my ticket & the other United employee proceeded to tag my wife’s suitcase but not mine looking at me like I was crazy for offering mine up. Out of further embarrassment & frustration I ended up carrying my suitcase on the plane. The seats on the plane felt like I was sitting against a piece of plywood. If I could give comfort zero stars I would. Terrible customer service & terrible comfort."
優點： "Quick flight, no complaints."
缺點： "Plane had very little luggage space. I'm explorer card holder boarding should be priority I was in group 2. Food was not of good quality hence lot of people left it. 3. Sets were too narrow."
缺點： "It was a small aircraft that had very narrow seats and outdated tiny screens. Also wifi entertainment did not work. It was like flying in the 1970s, but more crowded! Oh well. We got to chicago in one piece and in time and that's the most important. Polaris and business class looked great though."
優點： "Everything the flight but the food was satisfactory with United and not accompanied with food"
缺點： "Food not satisfied or accompanying with ex food because portion was to small"
優點： "The last minute emergency flight was not terribly priced"
缺點： "I was notified when there was going to be a delay, but not notified when my flight was cancelled due to the airline not having a crew. Really? No crew? Gave my mother a voucher for a motel stay, but failed to notify her that there would be no shuttle that comes to the airport after 10pm. She is not great with technology and was stranded at the airport until her re-scheduled flight 12 hours later"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Caught all my flights on time everything went smooth."
缺點： "Connection flight times were a little close which caused me to rush from different sections of New ark airport. I almost missed my flight home to Providence so if connecting flights could be scheduled with a little more wiggle room that would be great."
優點： "Staff was nice and accommodating. Plane ride was smooth."
缺點： "DELAYS. I had 4 flights within a weekend all with United and EVERY flight was delayed. The plane also heading to Newark ahead of us was overbooked and some people were pushed onto our plane, not a big deal if all can fit on the plane...but we wouldn't have if it wasn't for the delay causing those flying to Boston to miss their flights. Frustrating and adds an element of concern when faced with delays when the weather is fine. The internet on the plane is also confusing to use...should be clearer. Mistakenly booked my flight before realizing the new carry on policy, so trying to pack everything into a tiny bag to meet requirements was frustrating... definitely don't think I will be booking United again."
缺點： "Again flights never left on time."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "On time, courteous & caring flight attendant & desk staff. Unable to understand pilot or first officer's PA announcements...language & microphone issues. Airplane is severely cramped so flight was uncomfortable."
缺點： "See above"
缺點： "For some reason, the crew was not letting anyone bring their carry-on bags onto the plane, but there was clearly enough space in the overhead bins. If there was an issue with putting stuff in the overhead bins, they should have explained why we couldn't bring our belongings with us instead of yelling at people for trying to bring stuff on the plane that had plenty of space. I saw 4 or 5 bins that were completely empty and that was in the back of the plane I don't know what it looked like closer to the cockpit. Either way, the gate crew was very rude to everyone and it was very unpleasant to experience. Thank you for taking the time to review my feedback."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Cramped plane. Not enough space. Late boarding and then sat on the tarmac for a while."
優點： "Everything was great. I had remarkable flight. I was thankful for great seats, and awesome flight"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "My mother was the one that flew. But after intense interrogation she divulged that the planes were on time and employees pleasant. Nothing stood out good or bad. Just the way a flight should be, in my opinion."
優點： "Everything was great! :)"
缺點： "As I am sure you already know and probably have heard many times, those seats sure are narrow! :("
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "Flight was delayed by over two hours"
優點： "The flight was to depart at 8:15 but due to delay only leaving at 3;30. Dissapointed as it took two agents to process a replacement flight (first agent offered a connection for a 1.5h flight only)."
缺點： "More attentive staff willing to help and at the very least, be emphatic."
優點： "I realy enjoy the flight"
缺點： "Wifi is wrong"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
缺點： "The crew was unprofessional and Unprepared"
優點： "Same as before"
每天清潔，並在 台北市飛往 羅得島州的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 羅得島州的機上會提供口罩
從 台北市飛往 羅得島州的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 羅得島州的彈性機票